function setup_chatview_for_operator($thread, $operator)
{
global $page, $webimroot, $company_logo_link, $company_name, $settings;
loadsettings();
$page = array();
$page['agent'] = true;
$page['user'] = false;
$page['canpost'] = $thread['agentId'] == $operator['operatorid'];
$page['ct.chatThreadId'] = $thread['threadid'];
$page['ct.token'] = $thread['ltoken'];
$page['ct.user.name'] = htmlspecialchars(topage(get_user_name($thread['userName'], $thread['remote'], $thread['userid'])));
$page['chat.title'] = topage($settings['chattitle']);
setup_logo();
if ($settings['sendmessagekey'] == 'enter') {
$page['send_shortcut'] = "Enter";
$page['ignorectrl'] = 1;
} else {
$page['send_shortcut'] = is_mac_opera() ? "⌘-Enter" : "Ctrl-Enter";
$page['ignorectrl'] = 0;
}
if ($settings['enablessl'] == "1" && !is_secure_request()) {
$page['sslLink'] = get_app_location(true, true) . "/operator/agent.php?thread=" . $thread['threadid'] . "&token=" . $thread['ltoken'];
}
$page['isOpera95'] = is_agent_opera95();
$page['neediframesrc'] = needsFramesrc();
$page['historyParams'] = array("userid" => "" . $thread['userid']);
$page['historyParamsLink'] = add_params($webimroot . "/operator/userhistory.php", $page['historyParams']);
$predefinedres = "";
$canned_messages = load_canned_messages($thread['locale'], $thread['groupid']);
foreach ($canned_messages as $answer) {
$predefinedres .= "<option>" . htmlspecialchars(topage($answer['vcvalue'])) . "</option>";
}
$page['predefinedAnswers'] = $predefinedres;
$params = "thread=" . $thread['threadid'] . "&token=" . $thread['ltoken'];
$page['redirectLink'] = "{$webimroot}/operator/agent.php?" . $params . "&act=redirect";
$page['namePostfix'] = "";
$page['frequency'] = $settings['updatefrequency_chat'];
}
function setup_redirect_links($threadid, $token)
{
global $page, $mibewroot, $settings, $mysqlprefix;
loadsettings();
$link = connect();
$operatorscount = db_rows_count("{$mysqlprefix}chatoperator", array(), "", $link);
$groupscount = 0;
$groups = array();
if ($settings['enablegroups'] == "1") {
foreach (get_groups($link, true) as $group) {
if ($group['inumofagents'] == 0) {
continue;
}
$groups[] = $group;
}
$groupscount = count($groups);
}
prepare_pagination(max($operatorscount, $groupscount), 8);
$p = $page['pagination'];
$limit = $p['limit'];
$operators = select_multi_assoc(db_build_select("operatorid, vclogin, vclocalename, vccommonname, istatus, (unix_timestamp(CURRENT_TIMESTAMP)-unix_timestamp(dtmlastvisited)) as time", "{$mysqlprefix}chatoperator", array(), "order by vclogin " . $limit), $link);
$groups = array_slice($groups, $p['start'], $p['end'] - $p['start']);
mysql_close($link);
$agent_list = "";
$params = array('thread' => $threadid, 'token' => $token);
foreach ($operators as $agent) {
$params['nextAgent'] = $agent['operatorid'];
$status = $agent['time'] < $settings['online_timeout'] ? $agent['istatus'] == 0 ? getlocal("char.redirect.operator.online_suff") : getlocal("char.redirect.operator.away_suff") : "";
$agent_list .= "<li><a href=\"" . add_params($mibewroot . "/operator/redirect.php", $params) . "\" title=\"" . safe_htmlspecialchars(topage(get_operator_name($agent))) . "\">" . safe_htmlspecialchars(topage(get_operator_name($agent))) . "</a> {$status}</li>";
}
$page['redirectToAgent'] = $agent_list;
$group_list = "";
if ($settings['enablegroups'] == "1") {
$params = array('thread' => $threadid, 'token' => $token);
foreach ($groups as $group) {
$params['nextGroup'] = $group['groupid'];
$status = $group['ilastseen'] !== NULL && $group['ilastseen'] < $settings['online_timeout'] ? getlocal("char.redirect.operator.online_suff") : ($group['ilastseenaway'] !== NULL && $group['ilastseenaway'] < $settings['online_timeout'] ? getlocal("char.redirect.operator.away_suff") : "");
$group_list .= "<li><a href=\"" . add_params($mibewroot . "/operator/redirect.php", $params) . "\" title=\"" . safe_htmlspecialchars(topage(get_group_name($group))) . "\">" . safe_htmlspecialchars(topage(get_group_name($group))) . "</a> {$status}</li>";
}
}
$page['redirectToGroup'] = $group_list;
}
