Ejemplo n.º 1
0
 /**
  * Add note to ticket, ticket model is expected to be set on Note model
  * @param Note $note
  * @return Note
  * @throws \RuntimeException
  */
 public function addNoteToTicket(Note $note)
 {
     $url = sprintf('/helpdesk/tickets/%d/conversations/note.json', $note->getTicket()->getDisplayId());
     $response = json_decode($this->restCall($url, self::METHOD_POST, $note->toJsonData()));
     if (!property_exists($response, 'note')) {
         throw new RuntimeException(sprintf('Failed to add note: %s', json_encode($response)));
     }
     //todo set properties on Note instance
     return $note->setAll($response);
 }