public function postMessage($ticketId, $messageText)
{
//get ticket and auth
$ticket = Ticket::find($ticketId);
if (Gate::denies('add-message-to-ticket', $ticket)) {
abort(403);
}
//if the ticket status needs to be changed, change it
$status = Input::get('newStatus');
if ($ticket->status != $status) {
$ticket->setStatus($status)->save();
//Add a notice that the status was changed
$message = new Message();
$message->ticket()->associate($ticket);
$message->text = Auth::user()->name . " set status to " . ucfirst($ticket->friendlyStatus()) . "\n";
$message->created = Carbon::now();
$message->ticket_status;
$message->save();
}
//create the message
$message = new Message();
$message->user()->associate(Auth::user());
$message->ticket()->associate($ticket);
$message->text = Input::get('message');
$message->created = Carbon::now();
$message->ticket_status;
$message->save();
return view('helpdesk/ticket', compact('ticket'));
}
