protected function postCreate(Request $request)
{
$ticket = Ticket::create(['description' => $request->input('description'), 'urgency' => $request->input('urgency'), 'category_id' => $request->input('category'), 'created_by_id' => Auth::user()->id]);
$progress = new Progress(['state_id' => '1', 'actioned_by' => Auth::user()->id, 'ticket_id' => $ticket->id]);
$ticket->progress()->save($progress);
event(new TicketCreated(['ticket-id' => $ticket->id, 'message' => 'New ticket created. Priority ' . $request->input('urgency')]));
return redirect()->route('ticket/view', [$ticket->id]);
}
protected function create()
{
$params = Input::all();
$ticket = Ticket::create($params);
return $ticket;
}