/**
* Get index page
* @param type Department $department
* @return type Response
*/
public function index(Department $department)
{
try {
$departments = $department->get();
return view('themes.default1.admin.helpdesk.agent.departments.index', compact('departments'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type $id
* @param type Priority $priority
* @param type Department $department
* @param type Help_topic $topic
* @param type Form_name $form
* @param type Agents $agent
* @param type Sla_plan $sla
* @return type Response
*/
public function edit($id, Ticket_Priority $priority, Department $department, Help_topic $topic, Forms $form, Sla_plan $sla)
{
try {
$agents = User::where('role', '=', 'agent')->get();
$departments = $department->get();
$topics = $topic->whereId($id)->first();
$forms = $form->get();
$slas = $sla->get();
$priority = $priority->get();
return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type Department $department
* @param type Help_topic $help
* @param type Emails $email
* @param type Priority $priority
* @param type MailboxProtocol $mailbox_protocol
* @return type Response
*/
public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $priority, MailboxProtocol $mailbox_protocol)
{
try {
$emails = $email->whereId($id)->first();
$departments = $department->get();
$helps = $help->get();
$priority = $priority->get();
$mailbox_protocols = $mailbox_protocol->get();
return view('themes.default1.admin.helpdesk.emails.emails.edit', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'emails'));
} catch (Exception $e) {
return view('404');
}
}
/**
* Show the form for editing the specified resource.
* @param type int $id
* @param type User $user
* @param type Assign_team_agent $team_assign_agent
* @param type Timezones $timezone
* @param type Groups $group
* @param type Department $department
* @param type Teams $team
* @return type Response
*/
public function edit($id, User $user, Assign_team_agent $team_assign_agent, Timezones $timezone, Groups $group, Department $department, Teams $team)
{
try {
$user = $user->whereId($id)->first();
$team = $team->get();
$teams1 = $team->lists('name', 'id');
$timezones = $timezone->get();
$groups = $group->get();
$departments = $department->get();
$table = $team_assign_agent->where('agent_id', $id)->first();
$teams = $team->lists('id', 'name');
$assign = $team_assign_agent->where('agent_id', $id)->lists('team_id');
return view('themes.default1.admin.helpdesk.agent.agents.edit', compact('teams', 'assign', 'table', 'teams1', 'selectedTeams', 'user', 'timezones', 'groups', 'departments', 'team', 'exp', 'counted'));
} catch (Exception $e) {
return redirect('agents')->with('fail', 'No such file');
}
}
/**
* get the form for System setting page
* @param type System $system
* @param type Department $department
* @param type Timezones $timezone
* @param type Date_format $date
* @param type Date_time_format $date_time
* @param type Time_format $time
* @param type Logs $log
* @return type Response
*/
public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time, Logs $log)
{
try {
/* fetch the values of system from system table */
$systems = $system->whereId('1')->first();
/* Fetch the values from Department table */
$departments = $department->get();
/* Fetch the values from Timezones table */
$timezones = $timezone->get();
/* Direct to System Settings Page */
return view('themes.default1.admin.helpdesk.settings.system', compact('systems', 'departments', 'timezones', 'time', 'date', 'date_time', 'log'));
} catch (Exception $e) {
return view('404');
}
}
