protected function mail($ticket)
{
require FRAMEWORK . DS . 'conf' . DS . 'myticket.php';
$replyto = '';
$usermodel = new userModel();
$user = $usermodel->getfromDisplayname($ticket->getContact());
if (count($user) == 1) {
$mail = $user[0]->getMail();
if ($mail != '') {
$replyto = $mail;
} else {
$replyto = $defaultfrom;
}
} else {
$replyto = $defaultfrom;
}
$dienstModel = new groupModel();
$dienstname = '';
$dienst = $dienstModel->getfromId($ticket->getDienstid());
if (count($dienst) == 1) {
$dienstname = $dienst[0]->getDescription();
}
$to = '';
$meldingdienstenModel = new meldingdienstenModel();
$dienstto = $meldingdienstenModel->getfromId($ticket->getTo());
if (count($dienstto) == 1) {
$to = $dienstto[0]->getMail();
$toname = $dienstto[0]->getName();
} else {
throw new Exception('No mail address for recipiënt');
}
$subject = 'Melding [' . $ticket->getId() . '] aan [' . $toname . ']: ' . $ticket->getTitel();
$message = '<h1>Melding ' . $toname . '</h1>';
$message .= '
<table>
<tr>
<td valign="top"><strong>Naam:</strong></td>
<td>' . $ticket->getContact() . '</td>
</tr>
<tr>
<td valign="top"><strong>Afdeling:</strong></td>
<td>' . $dienstname . '</td>
</tr>
<tr>
<td valign="top"><strong>Omschrijving:</strong></td>
<td>' . nl2br($ticket->getMessage()) . '</td>
</tr>
</table>
';
return mail($to, $subject, $message, 'Content-Type: text/html; charset=UTF-8' . "\r\n" . 'From: ' . $replyto . "\r\n" . 'Reply-To: ' . $replyto, '-f ' . $replyto);
}