/**
  * @see NotificationTargetCommonITILObject::getDatasForObject()
  **/
 function getDatasForObject(CommonDBTM $item, array $options, $simple = false)
 {
     global $CFG_GLPI;
     // Common ITIL datas
     $datas = parent::getDatasForObject($item, $options, $simple);
     $datas['##ticket.description##'] = Html::clean($datas['##ticket.description##']);
     $datas['##ticket.description##'] = $item->convertContentForNotification($datas['##ticket.description##'], $item);
     $datas['##ticket.content##'] = $datas['##ticket.description##'];
     // Specific datas
     $datas['##ticket.urlvalidation##'] = $this->formatURL($options['additionnaloption']['usertype'], "ticket_" . $item->getField("id") . "_TicketValidation\$1");
     $datas['##ticket.globalvalidation##'] = TicketValidation::getStatus($item->getField('global_validation'));
     $datas['##ticket.type##'] = Ticket::getTicketTypeName($item->getField('type'));
     $datas['##ticket.requesttype##'] = Dropdown::getDropdownName('glpi_requesttypes', $item->getField('requesttypes_id'));
     $autoclose_value = Entity::getUsedConfig('autoclose_delay', $this->getEntity(), '', Entity::CONFIG_NEVER);
     $datas['##ticket.autoclose##'] = __('Never');
     $datas['##lang.ticket.autoclosewarning##'] = "";
     if ($autoclose_value > 0) {
         $datas['##ticket.autoclose##'] = $autoclose_value;
         $datas['##lang.ticket.autoclosewarning##'] = sprintf(_n('Without a reply, the ticket will be automatically closed after %s day', 'Without a reply, the ticket will be automatically closed after %s days', $autoclose_value), $autoclose_value);
     }
     $datas['##ticket.sla##'] = '';
     if ($item->getField('slas_id')) {
         $datas['##ticket.sla##'] = Dropdown::getDropdownName('glpi_slas', $item->getField('slas_id'));
     }
     $datas['##ticket.location##'] = '';
     if ($item->getField('locations_id')) {
         $datas['##ticket.location##'] = Dropdown::getDropdownName('glpi_locations', $item->getField('locations_id'));
     }
     // is ticket deleted
     $datas['##ticket.isdeleted##'] = Dropdown::getYesNo($item->getField('is_deleted'));
     //Tags associated with the object linked to the ticket
     $datas['##ticket.itemtype##'] = '';
     $datas['##ticket.item.name##'] = '';
     $datas['##ticket.item.serial##'] = '';
     $datas['##ticket.item.otherserial##'] = '';
     $datas['##ticket.item.location##'] = '';
     $datas['##ticket.item.contact##'] = '';
     $datas['##ticket.item.contactnumber##'] = '';
     $datas['##ticket.item.user##'] = '';
     $datas['##ticket.item.group##'] = '';
     $datas['##ticket.item.model##'] = '';
     $item_ticket = new Item_Ticket();
     $items = $item_ticket->find("`tickets_id` = '" . $item->getField('id') . "'");
     $datas['items'] = array();
     if (count($items)) {
         foreach ($items as $val) {
             if (isset($val['itemtype']) && ($hardware = getItemForItemtype($val['itemtype'])) && isset($val["items_id"]) && $hardware->getFromDB($val["items_id"])) {
                 $tmp = array();
                 //Object type
                 $tmp['##ticket.itemtype##'] = $hardware->getTypeName();
                 //Object name
                 $tmp['##ticket.item.name##'] = $hardware->getField('name');
                 //Object serial
                 if ($hardware->isField('serial')) {
                     $tmp['##ticket.item.serial##'] = $hardware->getField('serial');
                 }
                 //Object contact
                 if ($hardware->isField('contact')) {
                     $tmp['##ticket.item.contact##'] = $hardware->getField('contact');
                 }
                 //Object contact num
                 if ($hardware->isField('contact_num')) {
                     $tmp['##ticket.item.contactnumber##'] = $hardware->getField('contact_num');
                 }
                 //Object otherserial
                 if ($hardware->isField('otherserial')) {
                     $tmp['##ticket.item.otherserial##'] = $hardware->getField('otherserial');
                 }
                 //Object location
                 if ($hardware->isField('locations_id')) {
                     $tmp['##ticket.item.location##'] = Dropdown::getDropdownName('glpi_locations', $hardware->getField('locations_id'));
                 }
                 //Object user
                 if ($hardware->getField('users_id')) {
                     $user_tmp = new User();
                     if ($user_tmp->getFromDB($hardware->getField('users_id'))) {
                         $tmp['##ticket.item.user##'] = $user_tmp->getName();
                     }
                 }
                 //Object group
                 if ($hardware->getField('groups_id')) {
                     $tmp['##ticket.item.group##'] = Dropdown::getDropdownName('glpi_groups', $hardware->getField('groups_id'));
                 }
                 $modeltable = getSingular($hardware->getTable()) . "models";
                 $modelfield = getForeignKeyFieldForTable($modeltable);
                 if ($hardware->isField($modelfield)) {
                     $tmp['##ticket.item.model##'] = Dropdown::getDropdownName($modeltable, $hardware->getField($modelfield));
                 }
                 $datas['items'][] = $tmp;
             }
         }
     }
     $datas['##ticket.numberofitems##'] = count($datas['items']);
     // Get followups, log, validation, satisfaction, linked tickets
     if (!$simple) {
         // Linked tickets
         $linked_tickets = Ticket_Ticket::getLinkedTicketsTo($item->getField('id'));
         $datas['linkedtickets'] = array();
         if (count($linked_tickets)) {
             $linkedticket = new Ticket();
             foreach ($linked_tickets as $data) {
                 if ($linkedticket->getFromDB($data['tickets_id'])) {
                     $tmp = array();
                     $tmp['##linkedticket.id##'] = $data['tickets_id'];
                     $tmp['##linkedticket.link##'] = Ticket_Ticket::getLinkName($data['link']);
                     $tmp['##linkedticket.url##'] = $this->formatURL($options['additionnaloption']['usertype'], "ticket_" . $data['tickets_id']);
                     $tmp['##linkedticket.title##'] = $linkedticket->getField('name');
                     $tmp['##linkedticket.content##'] = $linkedticket->getField('content');
                     $datas['linkedtickets'][] = $tmp;
                 }
             }
         }
         $datas['##ticket.numberoflinkedtickets##'] = count($datas['linkedtickets']);
         $restrict = "`tickets_id`='" . $item->getField('id') . "'";
         $problems = getAllDatasFromTable('glpi_problems_tickets', $restrict);
         $datas['problems'] = array();
         if (count($problems)) {
             $problem = new Problem();
             foreach ($problems as $data) {
                 if ($problem->getFromDB($data['problems_id'])) {
                     $tmp = array();
                     $tmp['##problem.id##'] = $data['problems_id'];
                     $tmp['##problem.date##'] = $problem->getField('date');
                     $tmp['##problem.title##'] = $problem->getField('name');
                     $tmp['##problem.url##'] = $this->formatURL($options['additionnaloption']['usertype'], "problem_" . $data['problems_id']);
                     $tmp['##problem.content##'] = $problem->getField('content');
                     $datas['problems'][] = $tmp;
                 }
             }
         }
         $datas['##ticket.numberofproblems##'] = count($datas['problems']);
         $restrict = "`tickets_id`='" . $item->getField('id') . "'";
         $changes = getAllDatasFromTable('glpi_changes_tickets', $restrict);
         $datas['changes'] = array();
         if (count($changes)) {
             $change = new Change();
             foreach ($changes as $data) {
                 if ($change->getFromDB($data['changes_id'])) {
                     $tmp = array();
                     $tmp['##change.id##'] = $data['changes_id'];
                     $tmp['##change.date##'] = $change->getField('date');
                     $tmp['##change.title##'] = $change->getField('name');
                     $tmp['##change.url##'] = $this->formatURL($options['additionnaloption']['usertype'], "change_" . $data['changes_id']);
                     $tmp['##change.content##'] = $change->getField('content');
                     $datas['changes'][] = $tmp;
                 }
             }
         }
         $datas['##ticket.numberofchanges##'] = count($datas['changes']);
         if (!isset($options['additionnaloption']['show_private']) || !$options['additionnaloption']['show_private']) {
             $restrict .= " AND `is_private` = '0'";
         }
         $restrict .= " ORDER BY `date` DESC, `id` ASC";
         //Followup infos
         $followups = getAllDatasFromTable('glpi_ticketfollowups', $restrict);
         $datas['followups'] = array();
         foreach ($followups as $followup) {
             $tmp = array();
             $tmp['##followup.isprivate##'] = Dropdown::getYesNo($followup['is_private']);
             $tmp['##followup.author##'] = Html::clean(getUserName($followup['users_id']));
             $tmp['##followup.requesttype##'] = Dropdown::getDropdownName('glpi_requesttypes', $followup['requesttypes_id']);
             $tmp['##followup.date##'] = Html::convDateTime($followup['date']);
             $tmp['##followup.description##'] = $followup['content'];
             $datas['followups'][] = $tmp;
         }
         $datas['##ticket.numberoffollowups##'] = count($datas['followups']);
         // Approbation of solution
         $restrict .= " LIMIT 1";
         $replysolved = getAllDatasFromTable('glpi_ticketfollowups', $restrict);
         $data = current($replysolved);
         $datas['##ticket.solution.approval.description##'] = $data['content'];
         $datas['##ticket.solution.approval.date##'] = Html::convDateTime($data['date']);
         $datas['##ticket.solution.approval.author##'] = Html::clean(getUserName($data['users_id']));
         //Validation infos
         $restrict = "`tickets_id`='" . $item->getField('id') . "'";
         if (isset($options['validation_id']) && $options['validation_id']) {
             $restrict .= " AND `glpi_ticketvalidations`.`id` = '" . $options['validation_id'] . "'";
         }
         $restrict .= " ORDER BY `submission_date` DESC, `id` ASC";
         $validations = getAllDatasFromTable('glpi_ticketvalidations', $restrict);
         $datas['validations'] = array();
         foreach ($validations as $validation) {
             $tmp = array();
             $tmp['##validation.submission.title##'] = sprintf(__('An approval request has been submitted by %s'), Html::clean(getUserName($validation['users_id'])));
             $tmp['##validation.answer.title##'] = sprintf(__('An answer to an an approval request was produced by %s'), Html::clean(getUserName($validation['users_id_validate'])));
             $tmp['##validation.author##'] = Html::clean(getUserName($validation['users_id']));
             $tmp['##validation.status##'] = TicketValidation::getStatus($validation['status']);
             $tmp['##validation.storestatus##'] = $validation['status'];
             $tmp['##validation.submissiondate##'] = Html::convDateTime($validation['submission_date']);
             $tmp['##validation.commentsubmission##'] = $validation['comment_submission'];
             $tmp['##validation.validationdate##'] = Html::convDateTime($validation['validation_date']);
             $tmp['##validation.validator##'] = Html::clean(getUserName($validation['users_id_validate']));
             $tmp['##validation.commentvalidation##'] = $validation['comment_validation'];
             $datas['validations'][] = $tmp;
         }
         // Ticket Satisfaction
         $inquest = new TicketSatisfaction();
         $datas['##satisfaction.type##'] = '';
         $datas['##satisfaction.datebegin##'] = '';
         $datas['##satisfaction.dateanswered##'] = '';
         $datas['##satisfaction.satisfaction##'] = '';
         $datas['##satisfaction.description##'] = '';
         if ($inquest->getFromDB($item->getField('id'))) {
             // internal inquest
             if ($inquest->fields['type'] == 1) {
                 $datas['##ticket.urlsatisfaction##'] = $this->formatURL($options['additionnaloption']['usertype'], "ticket_" . $item->getField("id") . '_Ticket$3');
                 // external inquest
             } else {
                 if ($inquest->fields['type'] == 2) {
                     $datas['##ticket.urlsatisfaction##'] = Entity::generateLinkSatisfaction($item);
                 }
             }
             $datas['##satisfaction.type##'] = $inquest->getTypeInquestName($inquest->getfield('type'));
             $datas['##satisfaction.datebegin##'] = Html::convDateTime($inquest->fields['date_begin']);
             $datas['##satisfaction.dateanswered##'] = Html::convDateTime($inquest->fields['date_answered']);
             $datas['##satisfaction.satisfaction##'] = $inquest->fields['satisfaction'];
             $datas['##satisfaction.description##'] = $inquest->fields['comment'];
         }
     }
     return $datas;
 }
Ejemplo n.º 2
0
 /**
  * @since version 0.84 (before in entitydata.class)
  *
  * @param $field
  * @param $values
  * @param $options   array
  **/
 static function getSpecificValueToDisplay($field, $values, array $options = array())
 {
     if (!is_array($values)) {
         $values = array($field => $values);
     }
     switch ($field) {
         case 'use_licenses_alert':
         case 'use_contracts_alert':
         case 'use_infocoms_alert':
         case 'is_notif_enable_default':
             if ($values[$field] == self::CONFIG_PARENT) {
                 return __('Inheritance of the parent entity');
             }
             return Dropdown::getYesNo($values[$field]);
         case 'use_reservations_alert':
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case 0:
                     return __('Never');
             }
             return sprintf(_n('%d hour', '%d hours', $values[$field]), $values[$field]);
         case 'default_cartridges_alarm_threshold':
         case 'default_consumables_alarm_threshold':
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case 0:
                     return __('Never');
             }
             return $values[$field];
         case 'send_contracts_alert_before_delay':
         case 'send_infocoms_alert_before_delay':
         case 'send_licenses_alert_before_delay':
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case 0:
                     return __('No');
             }
             return sprintf(_n('%d day', '%d days', $values[$field]), $values[$field]);
         case 'cartridges_alert_repeat':
         case 'consumables_alert_repeat':
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case self::CONFIG_NEVER:
                 case 0:
                     // For compatibility issue
                     return __('Never');
                 case DAY_TIMESTAMP:
                     return __('Each day');
                 case WEEK_TIMESTAMP:
                     return __('Each week');
                 case MONTH_TIMESTAMP:
                     return __('Each month');
                 default:
                     // Display value if not defined
                     return $values[$field];
             }
             break;
         case 'notclosed_delay':
             // 0 means never
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case 0:
                     return __('Never');
             }
             return sprintf(_n('%d day', '%d days', $values[$field]), $values[$field]);
         case 'auto_assign_mode':
             return self::getAutoAssignMode($values[$field]);
         case 'tickettype':
             if ($values[$field] == self::CONFIG_PARENT) {
                 return __('Inheritance of the parent entity');
             }
             return Ticket::getTicketTypeName($values[$field]);
         case 'autofill_buy_date':
         case 'autofill_order_date':
         case 'autofill_delivery_date':
         case 'autofill_use_date':
         case 'autofill_warranty_date':
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case Infocom::COPY_WARRANTY_DATE:
                     return __('Copy the start date of warranty');
                 case Infocom::COPY_BUY_DATE:
                     return __('Copy the date of purchase');
                 case Infocom::COPY_ORDER_DATE:
                     return __('Copy the order date');
                 case Infocom::COPY_DELIVERY_DATE:
                     return __('Copy the delivery date');
                 default:
                     if (strstr($values[$field], '_')) {
                         list($type, $sid) = explode('_', $values[$field], 2);
                         if ($type == Infocom::ON_STATUS_CHANGE) {
                             // TRANS %s is the name of the state
                             return sprintf(__('Fill when shifting to state %s'), Dropdown::getDropdownName('glpi_states', $sid));
                         }
                     }
             }
             return __('No autofill');
         case 'inquest_config':
             if ($values[$field] == self::CONFIG_PARENT) {
                 return __('Inheritance of the parent entity');
             }
             return TicketSatisfaction::getTypeInquestName($values[$field]);
         case 'default_contract_alert':
             return Contract::getAlertName($values[$field]);
         case 'default_infocom_alert':
             return Infocom::getAlertName($values[$field]);
         case 'entities_id_software':
             if ($values[$field] == self::CONFIG_NEVER) {
                 return __('No change of entity');
             }
             if ($values[$field] == self::CONFIG_PARENT) {
                 return __('Inheritance of the parent entity');
             }
             return Dropdown::getDropdownName('glpi_entities', $values[$field]);
         case 'tickettemplates_id':
             if ($values[$field] == self::CONFIG_PARENT) {
                 return __('Inheritance of the parent entity');
             }
             return Dropdown::getDropdownName('glpi_tickettemplates', $values[$field]);
         case 'calendars_id':
             switch ($values[$field]) {
                 case self::CONFIG_PARENT:
                     return __('Inheritance of the parent entity');
                 case 0:
                     return __('24/7');
             }
             return Dropdown::getDropdownName('glpi_calendars', $values[$field]);
     }
     return parent::getSpecificValueToDisplay($field, $values, $options);
 }
Ejemplo n.º 3
0
 /**
  * Generic Function to display Items
  *
  * @param $itemtype item type
  * @param $ID ID of the SEARCH_OPTION item
  * @param $data array containing data results
  * @param $num item num in the request
  * @param $meta is a meta item ?
  *
  * @return string to print
  **/
 static function giveItem($itemtype, $ID, $data, $num, $meta = 0)
 {
     global $CFG_GLPI, $LANG;
     $searchopt =& self::getOptions($itemtype);
     if (isset($CFG_GLPI["union_search_type"][$itemtype]) && $CFG_GLPI["union_search_type"][$itemtype] == $searchopt[$ID]["table"]) {
         return self::giveItem($data["TYPE"], $ID, $data, $num, $meta);
     }
     // Plugin can override core definition for its type
     if ($plug = isPluginItemType($itemtype)) {
         $function = 'plugin_' . $plug['plugin'] . '_giveItem';
         if (function_exists($function)) {
             $out = $function($itemtype, $ID, $data, $num);
             if (!empty($out)) {
                 return $out;
             }
         }
     }
     $NAME = "ITEM_";
     if ($meta) {
         $NAME = "META_";
     }
     $table = $searchopt[$ID]["table"];
     $field = $searchopt[$ID]["field"];
     $linkfield = $searchopt[$ID]["linkfield"];
     switch ($table . '.' . $field) {
         case "glpi_users.name":
             // USER search case
             if ($itemtype != 'User' && isset($searchopt[$ID]["forcegroupby"]) && $searchopt[$ID]["forcegroupby"]) {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $count_display = 0;
                 $added = array();
                 for ($k = 0; $k < count($split); $k++) {
                     if ($split[$k] > 0) {
                         if ($count_display) {
                             $out .= "<br>";
                         }
                         $count_display++;
                         if ($itemtype == 'Ticket') {
                             $userdata = getUserName($split[$k], 2);
                             $out .= $userdata['name'] . "&nbsp;" . showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                         } else {
                             $out .= getUserName($split[$k], 1);
                         }
                     }
                 }
                 // Manage alternative_email for tickets_users
                 if ($itemtype == 'Ticket' && isset($data[$NAME . $num . '_2'])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num . '_2']);
                     for ($k = 0; $k < count($split); $k++) {
                         $split2 = explode(" ", $split[$k]);
                         if (count($split2) == 2 && $split2[0] == 0 && !empty($split2[1])) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= "<a href='mailto:" . $split2[1] . "'>" . $split2[1] . "</a>";
                         }
                     }
                 }
                 return $out;
             }
             if ($itemtype != 'User') {
                 $toadd = '';
                 if ($itemtype == 'Ticket' && $data[$NAME . $num . "_3"] > 0) {
                     $userdata = getUserName($data[$NAME . $num . "_3"], 2);
                     $toadd = "&nbsp;" . showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                 }
                 return formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 1) . $toadd;
             }
             break;
         case "glpi_profiles.interface":
             return Profile::getInterfaceName($data[$NAME . $num]);
         case "glpi_profiles.name":
             if ($itemtype == 'User' && $ID == 20) {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                 $split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
                 $count_display = 0;
                 $added = array();
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $text = $split[$k] . " - " . Dropdown::getDropdownName('glpi_entities', $split2[$k]);
                         if ($split3[$k]) {
                             $text .= " (R)";
                         }
                         if (!in_array($text, $added)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $text;
                             $added[] = $text;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_complete_entities.completename":
             if ($itemtype == 'User') {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                 $split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
                 $added = array();
                 $count_display = 0;
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $text = $split[$k] . " - " . Dropdown::getDropdownName('glpi_profiles', $split2[$k]);
                         if ($split3[$k]) {
                             $text .= " (R)";
                         }
                         if (!in_array($text, $added)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $text;
                             $added[] = $text;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_entities.completename":
             if ($data[$NAME . $num . "_2"] == 0) {
                 // Set name for Root entity
                 $data[$NAME . $num] = $LANG['entity'][2];
             }
             break;
         case "glpi_documenttypes.icon":
             if (!empty($data[$NAME . $num])) {
                 return "<img class='middle' alt='' src='" . $CFG_GLPI["typedoc_icon_dir"] . "/" . $data[$NAME . $num] . "'>";
             }
             return "&nbsp;";
         case "glpi_documents.filename":
             $doc = new Document();
             if ($doc->getFromDB($data['id'])) {
                 return $doc->getDownloadLink();
             }
             return NOT_AVAILABLE;
         case "glpi_deviceharddrives.specificity":
         case "glpi_devicememories.specificity":
         case "glpi_deviceprocessors.specificity":
             return $data[$NAME . $num];
         case "glpi_networkports.mac":
             $out = "";
             if ($itemtype == 'Computer') {
                 $displayed = array();
                 if (!empty($data[$NAME . $num . "_2"])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         $lowstr = utf8_strtolower($split[$k]);
                         if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $split[$k];
                             $displayed[] = $lowstr;
                         }
                     }
                     if (!empty($data[$NAME . $num])) {
                         $out .= "<br>";
                     }
                 }
                 if (!empty($data[$NAME . $num])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         $lowstr = utf8_strtolower($split[$k]);
                         if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $split[$k];
                             $displayed[] = $lowstr;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_contracts.duration":
         case "glpi_contracts.notice":
         case "glpi_contracts.periodicity":
         case "glpi_contracts.billing":
             if (!empty($data[$NAME . $num])) {
                 $split = explode('$$$$', $data[$NAME . $num]);
                 $output = "";
                 foreach ($split as $duration) {
                     $output .= (empty($output) ? '' : '<br>') . $duration . " " . $LANG['financial'][57];
                 }
                 return $output;
             }
             return "&nbsp;";
         case "glpi_contracts.renewal":
             return Contract::getContractRenewalName($data[$NAME . $num]);
         case "glpi_infocoms.sink_time":
             if (!empty($data[$NAME . $num])) {
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= empty($out) ? '' : '<br>';
                     if ($val > 0) {
                         $out .= $val . " " . $LANG['financial'][9];
                     }
                 }
                 return $out;
             }
             return "&nbsp;";
         case "glpi_infocoms.warranty_duration":
             if (!empty($data[$NAME . $num])) {
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= empty($out) ? '' : '<br>';
                     if ($val > 0) {
                         $out .= $val . " " . $LANG['financial'][57];
                     }
                     if ($val < 0) {
                         $out .= $LANG['financial'][2];
                     }
                 }
                 return $out;
             }
             return "&nbsp;";
         case "glpi_infocoms.sink_type":
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $out = '';
             foreach ($split as $val) {
                 $out .= (empty($out) ? '' : '<br>') . Infocom::getAmortTypeName($val);
             }
             return $out;
         case "glpi_infocoms.alert":
             if ($data[$NAME . $num] == pow(2, Alert::END)) {
                 return $LANG['financial'][80];
             }
             return "";
         case "glpi_contracts.alert":
             switch ($data[$NAME . $num]) {
                 case pow(2, Alert::END):
                     return $LANG['buttons'][32];
                 case pow(2, Alert::NOTICE):
                     return $LANG['financial'][10];
                 case pow(2, Alert::END) + pow(2, Alert::NOTICE):
                     return $LANG['buttons'][32] . " + " . $LANG['financial'][10];
             }
             return "";
         case "glpi_tickets_tickets.tickets_id_1":
             $out = "";
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
             $displayed = array();
             for ($k = 0; $k < count($split); $k++) {
                 $linkid = $split[$k] == $data['id'] ? $split2[$k] : $split[$k];
                 if ($linkid > 0 && !isset($displayed[$linkid])) {
                     $text = $linkid . " - " . Dropdown::getDropdownName('glpi_tickets', $linkid);
                     if (count($displayed)) {
                         $out .= "<br>";
                     }
                     $displayed[$linkid] = $linkid;
                     $out .= $text;
                 }
             }
             return $out;
         case "glpi_tickets.count":
             if ($data[$NAME . $num] > 0 && haveRight("show_all_ticket", "1")) {
                 if ($itemtype == 'User') {
                     $options['field'][0] = 4;
                     $options['searchtype'][0] = 'equals';
                     $options['contains'][0] = $data['id'];
                     $options['link'][0] = 'AND';
                     $options['field'][1] = 22;
                     $options['searchtype'][1] = 'equals';
                     $options['contains'][1] = $data['id'];
                     $options['link'][1] = 'OR';
                     $options['field'][2] = 5;
                     $options['searchtype'][2] = 'equals';
                     $options['contains'][2] = $data['id'];
                     $options['link'][2] = 'OR';
                 } else {
                     $options['field'][0] = 12;
                     $options['searchtype'][0] = 'equals';
                     $options['contains'][0] = 'all';
                     $options['link'][0] = 'AND';
                     $options['itemtype2'][0] = $itemtype;
                     $options['field2'][0] = self::getOptionNumber($itemtype, 'name');
                     $options['searchtype2'][0] = 'equals';
                     $options['contains2'][0] = $data['id'];
                     $options['link2'][0] = 'AND';
                 }
                 $options['reset'] = 'reset';
                 $out = "<a id='ticket{$itemtype}" . $data['id'] . "' ";
                 $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.php?" . append_params($options, '&amp;') . "\">";
                 $out .= $data[$NAME . $num] . "</a>";
             } else {
                 $out = $data[$NAME . $num];
             }
             return $out;
         case "glpi_softwarelicenses.number":
             if ($data[$NAME . $num . "_2"] == -1) {
                 return $LANG['software'][4];
             }
             if (empty($data[$NAME . $num])) {
                 return 0;
             }
             return $data[$NAME . $num];
         case "glpi_auth_tables.name":
             return Auth::getMethodName($data[$NAME . $num], $data[$NAME . $num . "_2"], 1, $data[$NAME . $num . "_3"] . $data[$NAME . $num . "_4"]);
         case "glpi_reservationitems.comment":
             if (empty($data[$NAME . $num])) {
                 return "<a title=\"" . $LANG['reservation'][22] . "\"\n                        href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data["refID"] . "' >" . $LANG['common'][49] . "</a>";
             }
             return "<a title=\"" . $LANG['reservation'][22] . "\"\n                     href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data['refID'] . "' >" . resume_text($data[$NAME . $num]) . "</a>";
         case 'glpi_notifications.mode':
             return Notification::getMode($data[$NAME . $num]);
         case 'glpi_notifications.event':
             $item = NotificationTarget::getInstanceByType($data['itemtype']);
             if ($item) {
                 $events = $item->getAllEvents();
                 return $events[$data[$NAME . $num]];
             }
             return '';
         case 'glpi_crontasks.description':
             $tmp = new CronTask();
             return $tmp->getDescription($data['id']);
         case 'glpi_crontasks.state':
             return CronTask::getStateName($data[$NAME . $num]);
         case 'glpi_crontasks.mode':
             return CronTask::getModeName($data[$NAME . $num]);
         case 'glpi_crontasks.itemtype':
             if ($plug = isPluginItemType($data[$NAME . $num])) {
                 return $plug['plugin'];
             }
             return '';
         case 'glpi_tickets.status':
             $status = Ticket::getStatus($data[$NAME . $num]);
             return "<img src=\"" . $CFG_GLPI["root_doc"] . "/pics/" . $data[$NAME . $num] . ".png\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_tickets.type':
             return Ticket::getTicketTypeName($data[$NAME . $num]);
         case 'glpi_tickets.priority':
             return Ticket::getPriorityName($data[$NAME . $num]);
         case 'glpi_tickets.urgency':
             return Ticket::getUrgencyName($data[$NAME . $num]);
         case 'glpi_tickets.impact':
             return Ticket::getImpactName($data[$NAME . $num]);
         case 'glpi_tickets.items_id':
             if (!empty($data[$NAME . $num . "_2"]) && class_exists($data[$NAME . $num . "_2"])) {
                 $item = new $data[$NAME . $num . "_2"]();
                 if ($item->getFromDB($data[$NAME . $num])) {
                     return $item->getLink(true);
                 }
             }
             return '&nbsp;';
         case 'glpi_tickets.name':
             $link = getItemTypeFormURL('Ticket');
             $out = "<a id='ticket" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
             $out .= strstr($link, '?') ? '&amp;' : '?';
             $out .= 'id=' . $data[$NAME . $num . "_2"];
             // Force solution tab if solved
             if ($data[$NAME . $num . "_4"] == 'solved') {
                 $out .= "&amp;forcetab=4";
             }
             $out .= "\">" . $data[$NAME . $num];
             if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
                 $out .= " (" . $data[$NAME . $num . "_2"] . ")";
             }
             $out .= "</a>";
             $out .= showToolTip(nl2br($data[$NAME . $num . "_3"]), array('applyto' => 'ticket' . $data[$NAME . $num . "_2"], 'display' => false));
             return $out;
         case "glpi_tickets.due_date":
             // No due date in waiting status
             if ($data[$NAME . $num . '_2'] == 'waiting') {
                 $data[$NAME . $num] = "";
             }
             break;
         case 'glpi_ticketvalidations.status':
         case "glpi_tickets.global_validation":
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $out = '';
             foreach ($split as $val) {
                 $status = TicketValidation::getStatus($val);
                 $bgcolor = TicketValidation::getStatusColor($val);
                 $out .= (empty($out) ? '' : '<br>') . "<div style=\"background-color:" . $bgcolor . ";\">" . $status . '</div>';
             }
             return $out;
         case 'glpi_ticketsatisfactions.type':
             return TicketSatisfaction::getTypeInquestName($data[$NAME . $num]);
         case 'glpi_ticketsatisfactions.satisfaction':
             return TicketSatisfaction::displaySatisfaction($data[$NAME . $num]);
         case 'glpi_notimportedemails.reason':
             return NotImportedEmail::getReason($data[$NAME . $num]);
         case 'glpi_notimportedemails.messageid':
             $clean = array('<' => '', '>' => '');
             return strtr($data[$NAME . $num], $clean);
         case 'glpi_fieldunicities.fields':
             $values = explode(',', $data[$NAME . $num]);
             $item = new $data['ITEMTYPE']();
             $message = array();
             foreach ($values as $field) {
                 $table = getTableNameForForeignKeyField($field);
                 if ($table != '') {
                     $searchOption = $item->getSearchOptionByField('field', 'name', $table);
                 } else {
                     $searchOption = $item->getSearchOptionByField('field', $field);
                 }
                 $message[] = $searchOption['name'];
             }
             return implode(',', $message);
     }
     //// Default case
     // Link with plugin tables : need to know left join structure
     if (preg_match("/^glpi_plugin_([a-z0-9]+)/", $table . '.' . $field, $matches)) {
         if (count($matches) == 2) {
             $plug = $matches[1];
             $function = 'plugin_' . $plug . '_giveItem';
             if (function_exists($function)) {
                 $out = $function($itemtype, $ID, $data, $num);
                 if (!empty($out)) {
                     return $out;
                 }
             }
         }
     }
     $unit = '';
     if (isset($searchopt[$ID]['unit'])) {
         $unit = $searchopt[$ID]['unit'];
     }
     // Preformat items
     if (isset($searchopt[$ID]["datatype"])) {
         switch ($searchopt[$ID]["datatype"]) {
             case "itemlink":
                 if (!empty($data[$NAME . $num . "_2"])) {
                     if (isset($searchopt[$ID]["itemlink_type"])) {
                         $link = getItemTypeFormURL($searchopt[$ID]["itemlink_type"]);
                     } else {
                         $link = getItemTypeFormURL($itemtype);
                     }
                     $out = "<a id='" . $itemtype . "_" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
                     $out .= strstr($link, '?') ? '&amp;' : '?';
                     $out .= 'id=' . $data[$NAME . $num . "_2"] . "\">" . $data[$NAME . $num] . $unit;
                     if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
                         $out .= " (" . $data[$NAME . $num . "_2"] . ")";
                     }
                     $out .= "</a>";
                     return $out;
                 }
                 if (isset($searchopt[$ID]["itemlink_type"])) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     $separate = '<br>';
                     if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                         $separate = '<hr>';
                     }
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = explode("\$\$", $split[$k]);
                             if (isset($split2[1]) && $split2[1] > 0) {
                                 if ($count_display) {
                                     $out .= $separate;
                                 }
                                 $count_display++;
                                 $page = getItemTypeFormURL($searchopt[$ID]["itemlink_type"]);
                                 $page .= strpos($page, '?') ? '&id' : '?id';
                                 $out .= "<a id='" . $searchopt[$ID]["itemlink_type"] . "_" . $data['id'] . "_" . $split2[1] . "' href='{$page}=" . $split2[1] . "'>" . $split2[0] . $unit;
                                 if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
                                     $out .= " (" . $split2[1] . ")";
                                 }
                                 $out .= "</a>";
                             }
                         }
                     }
                     return $out;
                 }
                 break;
             case "text":
                 $separate = '<br>';
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = '<hr>';
                 }
                 $text = str_replace('$$$$', $separate, nl2br($data[$NAME . $num]));
                 if (isset($searchopt[$ID]['htmltext']) && $searchopt[$ID]['htmltext']) {
                     $text = html_clean(unclean_cross_side_scripting_deep($text));
                 }
                 return $text;
             case "date":
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . convDate($val);
                 }
                 return $out;
             case "datetime":
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . convDateTime($val);
                 }
                 return $out;
             case "timestamp":
                 $withseconds = false;
                 if (isset($searchopt[$ID]['withseconds'])) {
                     $withseconds = $searchopt[$ID]['withseconds'];
                 }
                 return timestampToString($data[$NAME . $num], $withseconds);
             case "date_delay":
                 $split = explode('$$$$', $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     if (strpos($val, ',')) {
                         list($dat, $dur) = explode(',', $val);
                         if (!empty($dat)) {
                             $out .= (empty($out) ? '' : '<br>') . getWarrantyExpir($dat, $dur);
                         }
                     }
                 }
                 return empty($out) ? "&nbsp;" : $out;
             case "email":
                 $email = trim($data[$NAME . $num]);
                 if (!empty($email)) {
                     return "<a href='mailto:{$email}'>{$email}</a>";
                 }
                 return "&nbsp;";
             case "weblink":
                 $orig_link = trim($data[$NAME . $num]);
                 if (!empty($orig_link)) {
                     // strip begin of link
                     $link = preg_replace('/https?:\\/\\/(www[^\\.]*\\.)?/', '', $orig_link);
                     $link = preg_replace('/\\/$/', '', $link);
                     if (utf8_strlen($link) > $CFG_GLPI["url_maxlength"]) {
                         $link = utf8_substr($link, 0, $CFG_GLPI["url_maxlength"]) . "...";
                     }
                     return "<a href=\"" . formatOutputWebLink($orig_link) . "\" target='_blank'>{$link}</a>";
                 }
                 return "&nbsp;";
             case "number":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= str_replace(' ', '&nbsp;', formatNumber($split[$k], false, 0)) . $unit;
                         }
                     }
                     return $out;
                 }
                 return str_replace(' ', '&nbsp;', formatNumber($data[$NAME . $num], false, 0)) . $unit;
             case "decimal":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= str_replace(' ', '&nbsp;', formatNumber($split[$k])) . $unit;
                         }
                     }
                     return $out;
                 }
                 return str_replace(' ', '&nbsp;', formatNumber($data[$NAME . $num])) . $unit;
             case "bool":
                 return Dropdown::getYesNo($data[$NAME . $num]) . $unit;
             case "right":
                 return Profile::getRightValue($data[$NAME . $num]);
             case "itemtypename":
                 if (class_exists($data[$NAME . $num])) {
                     $obj = new $data[$NAME . $num]();
                     return $obj->getTypeName();
                 }
                 return "";
             case "language":
                 if (isset($CFG_GLPI['languages'][$data[$NAME . $num]])) {
                     return $CFG_GLPI['languages'][$data[$NAME . $num]][0];
                 }
                 return $LANG['setup'][46];
         }
     }
     // Manage items with need group by / group_concat
     if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
         $out = "";
         $split = explode("\$\$\$\$", $data[$NAME . $num]);
         $count_display = 0;
         $separate = '<br>';
         if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
             $separate = '<hr>';
         }
         for ($k = 0; $k < count($split); $k++) {
             if (strlen(trim($split[$k])) > 0) {
                 if ($count_display) {
                     $out .= $separate;
                 }
                 $count_display++;
                 $out .= $split[$k] . $unit;
             }
         }
         return $out;
     }
     return $data[$NAME . $num] . $unit;
 }
Ejemplo n.º 4
0
 /**
  * Generic Function to display Items
  *
  * @param $itemtype              item type
  * @param $ID                    ID of the SEARCH_OPTION item
  * @param $data            array containing data results
  * @param $num                   item num in the request
  * @param $meta                  is a meta item ? (default 0)
  * @param $addobjectparams array added parameters for union search
  *
  * @return string to print
  **/
 static function giveItem($itemtype, $ID, array $data, $num, $meta = 0, array $addobjectparams = array())
 {
     global $CFG_GLPI;
     $showuserlink = 0;
     if (Session::haveRight('user', READ)) {
         $showuserlink = 1;
     }
     $searchopt =& self::getOptions($itemtype);
     if (isset($CFG_GLPI["union_search_type"][$itemtype]) && $CFG_GLPI["union_search_type"][$itemtype] == $searchopt[$ID]["table"]) {
         if (isset($searchopt[$ID]['addobjectparams']) && $searchopt[$ID]['addobjectparams']) {
             return self::giveItem($data["TYPE"], $ID, $data, $num, $meta, $searchopt[$ID]['addobjectparams']);
         }
         return self::giveItem($data["TYPE"], $ID, $data, $num, $meta);
     }
     if (count($addobjectparams)) {
         $searchopt[$ID] = array_merge($searchopt[$ID], $addobjectparams);
     }
     // Plugin can override core definition for its type
     if ($plug = isPluginItemType($itemtype)) {
         $function = 'plugin_' . $plug['plugin'] . '_giveItem';
         if (function_exists($function)) {
             $out = $function($itemtype, $ID, $data, $num);
             if (!empty($out)) {
                 return $out;
             }
         }
     }
     $NAME = "ITEM_";
     if ($meta) {
         $NAME = "META_";
     }
     $table = $searchopt[$ID]["table"];
     $field = $searchopt[$ID]["field"];
     $linkfield = $searchopt[$ID]["linkfield"];
     /// TODO try to clean all specific cases using SpecificToDisplay
     switch ($table . '.' . $field) {
         case "glpi_users.name":
             // USER search case
             if ($itemtype != 'User' && isset($searchopt[$ID]["forcegroupby"]) && $searchopt[$ID]["forcegroupby"]) {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $count_display = 0;
                 $added = array();
                 for ($k = 0; $k < count($split); $k++) {
                     if ($split[$k] > 0) {
                         if ($count_display) {
                             $out .= "<br>";
                         }
                         $count_display++;
                         if ($itemtype == 'Ticket') {
                             $userdata = getUserName($split[$k], 2);
                             $tooltip = "";
                             if (Session::haveRight('user', READ)) {
                                 $tooltip = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                             }
                             $out .= sprintf(__('%1$s %2$s'), $userdata['name'], $tooltip);
                         } else {
                             $out .= getUserName($split[$k], $showuserlink);
                         }
                     }
                 }
                 // Manage alternative_email for tickets_users
                 if ($itemtype == 'Ticket' && isset($data[$NAME . $num . '_2'])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num . '_2']);
                     for ($k = 0; $k < count($split); $k++) {
                         $split2 = explode(" ", $split[$k]);
                         if (count($split2) == 2 && $split2[0] == 0 && !empty($split2[1])) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= "<a href='mailto:" . $split2[1] . "'>" . $split2[1] . "</a>";
                         }
                     }
                 }
                 return $out;
             }
             if ($itemtype != 'User') {
                 $toadd = '';
                 if ($itemtype == 'Ticket' && $data[$NAME . $num . "_3"] > 0) {
                     $userdata = getUserName($data[$NAME . $num . "_3"], 2);
                     $toadd = Html::showToolTip($userdata["comment"], array('link' => $userdata["link"], 'display' => false));
                 }
                 if (Session::haveRight('user', READ)) {
                     $usernameformat = formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 1);
                 } else {
                     $usernameformat = formatUserName($data[$NAME . $num . "_3"], $data[$NAME . $num], $data[$NAME . $num . "_2"], $data[$NAME . $num . "_4"], 0);
                 }
                 return sprintf(__('%1$s %2$s'), $usernameformat, $toadd);
             }
             break;
         case "glpi_profiles.interface":
             return Profile::getInterfaceName($data[$NAME . $num]);
         case "glpi_profiles.name":
             if ($itemtype == 'User' && $ID == 20) {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                 $split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
                 $split4 = explode("\$\$\$\$", $data[$NAME . $num . "_4"]);
                 $count_display = 0;
                 $added = array();
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $text = sprintf(__('%1$s - %2$s'), $split[$k], Dropdown::getDropdownName('glpi_entities', $split2[$k]));
                         $comp = '';
                         if ($split3[$k]) {
                             $comp = __(READ);
                             if ($split4[$k]) {
                                 $comp = sprintf(__('%1$s%2$s'), $comp, ", ");
                             }
                         }
                         if ($split4[$k]) {
                             $comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
                         }
                         if (!empty($comp)) {
                             $text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
                         }
                         if (!in_array($text, $added)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $text;
                             $added[] = $text;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_entities.completename":
             if ($itemtype == 'User') {
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                 $split3 = explode("\$\$\$\$", $data[$NAME . $num . "_3"]);
                 $split4 = explode("\$\$\$\$", $data[$NAME . $num . "_4"]);
                 $added = array();
                 $count_display = 0;
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $text = sprintf(__('%1$s - %2$s'), $split[$k], Dropdown::getDropdownName('glpi_profiles', $split2[$k]));
                         $comp = '';
                         if ($split3[$k]) {
                             $comp = __(READ);
                             if ($split4[$k]) {
                                 $comp = sprintf(__('%1$s%2$s'), $comp, ", ");
                             }
                         }
                         if ($split4[$k]) {
                             $comp = sprintf(__('%1$s%2$s'), $comp, __('D'));
                         }
                         if (!empty($comp)) {
                             $text = sprintf(__('%1$s %2$s'), $text, "(" . $comp . ")");
                         }
                         if (!in_array($text, $added)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $text;
                             $added[] = $text;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_documenttypes.icon":
             if (!empty($data[$NAME . $num])) {
                 return "<img class='middle' alt='' src='" . $CFG_GLPI["typedoc_icon_dir"] . "/" . $data[$NAME . $num] . "'>";
             }
             return "&nbsp;";
         case "glpi_documents.filename":
             $doc = new Document();
             if ($doc->getFromDB($data['id'])) {
                 return $doc->getDownloadLink();
             }
             return NOT_AVAILABLE;
         case "glpi_deviceharddrives.specificity":
         case "glpi_devicememories.specificity":
         case "glpi_deviceprocessors.specificity":
             return $data[$NAME . $num];
         case "glpi_networkports.mac":
             $out = "";
             if ($itemtype == 'Computer') {
                 $displayed = array();
                 if (!empty($data[$NAME . $num . "_2"])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         $lowstr = Toolbox::strtolower($split[$k]);
                         if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $split[$k];
                             $displayed[] = $lowstr;
                         }
                     }
                     if (!empty($data[$NAME . $num])) {
                         $out .= "<br>";
                     }
                 }
                 if (!empty($data[$NAME . $num])) {
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         $lowstr = Toolbox::strtolower($split[$k]);
                         if (strlen(trim($split[$k])) > 0 && !in_array($lowstr, $displayed)) {
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= $split[$k];
                             $displayed[] = $lowstr;
                         }
                     }
                 }
                 return $out;
             }
             break;
         case "glpi_contracts.duration":
         case "glpi_contracts.notice":
         case "glpi_contracts.periodicity":
         case "glpi_contracts.billing":
             if (!empty($data[$NAME . $num])) {
                 $split = explode('$$$$', $data[$NAME . $num]);
                 $output = "";
                 foreach ($split as $duration) {
                     $output .= (empty($output) ? '' : '<br>') . sprintf(_n('%d month', '%d months', $duration), $duration);
                 }
                 return $output;
             }
             return "&nbsp;";
         case "glpi_contracts.renewal":
             return Contract::getContractRenewalName($data[$NAME . $num]);
             //          case "glpi_infocoms.sink_time" :
             //             if (!empty($data[$NAME.$num])) {
             //                $split = explode("$$$$", $data[$NAME.$num]);
             //                $out   = '';
             //                foreach ($split as $val) {
             //                   $out .= (empty($out)?'':'<br>');
             //                   if ($val > 0) {
             //                      //TRANS: %d is a number of years
             //                      $out .= sprintf(_n('%d year', '%d years', $val), $val);
             //                   }
             //                }
             //                return $out;
             //             }
             //             return "&nbsp;";
             //
             //          case "glpi_infocoms.warranty_duration" :
             //             if (!empty($data[$NAME.$num])) {
             //                $split = explode("$$$$", $data[$NAME.$num]);
             //                $out   = '';
             //                foreach ($split as $val) {
             //                   $out .= (empty($out)?'':'<br>');
             //                   if ($val > 0) {
             //                      $out .= sprintf(_n('%d month', '%d months', $val), $val);
             //                   }
             //                   if ($val < 0) {
             //                      $out .= __('Lifelong');
             //                   }
             //                }
             //                return $out;
             //             }
             //             return "&nbsp;";
         //          case "glpi_infocoms.sink_time" :
         //             if (!empty($data[$NAME.$num])) {
         //                $split = explode("$$$$", $data[$NAME.$num]);
         //                $out   = '';
         //                foreach ($split as $val) {
         //                   $out .= (empty($out)?'':'<br>');
         //                   if ($val > 0) {
         //                      //TRANS: %d is a number of years
         //                      $out .= sprintf(_n('%d year', '%d years', $val), $val);
         //                   }
         //                }
         //                return $out;
         //             }
         //             return "&nbsp;";
         //
         //          case "glpi_infocoms.warranty_duration" :
         //             if (!empty($data[$NAME.$num])) {
         //                $split = explode("$$$$", $data[$NAME.$num]);
         //                $out   = '';
         //                foreach ($split as $val) {
         //                   $out .= (empty($out)?'':'<br>');
         //                   if ($val > 0) {
         //                      $out .= sprintf(_n('%d month', '%d months', $val), $val);
         //                   }
         //                   if ($val < 0) {
         //                      $out .= __('Lifelong');
         //                   }
         //                }
         //                return $out;
         //             }
         //             return "&nbsp;";
         case "glpi_infocoms.sink_type":
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $out = '';
             foreach ($split as $val) {
                 $out .= (empty($out) ? '' : '<br>') . Infocom::getAmortTypeName($val);
             }
             return $out;
         case "glpi_infocoms.alert":
             if ($data[$NAME . $num] == pow(2, Alert::END)) {
                 return __s('Warranty expiration date');
             }
             return "";
         case "glpi_contracts.alert":
             switch ($data[$NAME . $num]) {
                 case pow(2, Alert::END):
                     return __('End');
                 case pow(2, Alert::NOTICE):
                     return __('Notice');
                 case pow(2, Alert::END) + pow(2, Alert::NOTICE):
                     return __('End + Notice');
             }
             return "";
         case "glpi_tickets_tickets.tickets_id_1":
             $out = "";
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $split2 = explode("\$\$\$\$", $data[$NAME . $num . "_2"]);
             $displayed = array();
             for ($k = 0; $k < count($split); $k++) {
                 $linkid = $split[$k] == $data['id'] ? $split2[$k] : $split[$k];
                 if ($linkid > 0 && !isset($displayed[$linkid])) {
                     $text = "<a ";
                     $text .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.form.php?id={$linkid}\">";
                     $text .= Dropdown::getDropdownName('glpi_tickets', $linkid) . "</a>";
                     if (count($displayed)) {
                         $out .= "<br>";
                     }
                     $displayed[$linkid] = $linkid;
                     $out .= $text;
                 }
             }
             return $out;
         case "glpi_problems.count":
             if ($data[$NAME . $num] > 0 && Session::haveRight("problem", Problem::READALL)) {
                 if ($itemtype == 'ITILCategory') {
                     $options['field'][0] = 7;
                     $options['searchtype'][0] = 'equals';
                     $options['contains'][0] = $data['id'];
                     $options['link'][0] = 'AND';
                 }
                 $options['reset'] = 'reset';
                 $out = "<a id='problem{$itemtype}" . $data['id'] . "' ";
                 $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/problem.php?" . Toolbox::append_params($options, '&amp;') . "\">";
                 $out .= $data[$NAME . $num] . "</a>";
             } else {
                 $out = $data[$NAME . $num];
             }
             return $out;
         case "glpi_tickets.count":
             if ($data[$NAME . $num] > 0 && Session::haveRight("ticket", Ticket::READALL)) {
                 if ($itemtype == 'User') {
                     $options['field'][0] = 4;
                     $options['searchtype'][0] = 'equals';
                     $options['contains'][0] = $data['id'];
                     $options['link'][0] = 'AND';
                     $options['field'][1] = 22;
                     $options['searchtype'][1] = 'equals';
                     $options['contains'][1] = $data['id'];
                     $options['link'][1] = 'OR';
                     $options['field'][2] = 5;
                     $options['searchtype'][2] = 'equals';
                     $options['contains'][2] = $data['id'];
                     $options['link'][2] = 'OR';
                 } else {
                     if ($itemtype == 'ITILCategory') {
                         $options['field'][0] = 7;
                         $options['searchtype'][0] = 'equals';
                         $options['contains'][0] = $data['id'];
                         $options['link'][0] = 'AND';
                     } else {
                         $options['field'][0] = 12;
                         $options['searchtype'][0] = 'equals';
                         $options['contains'][0] = 'all';
                         $options['link'][0] = 'AND';
                         $options['itemtype2'][0] = $itemtype;
                         $options['field2'][0] = self::getOptionNumber($itemtype, 'name');
                         $options['searchtype2'][0] = 'equals';
                         $options['contains2'][0] = $data['id'];
                         $options['link2'][0] = 'AND';
                     }
                 }
                 $options['reset'] = 'reset';
                 $out = "<a id='ticket{$itemtype}" . $data['id'] . "' ";
                 $out .= "href=\"" . $CFG_GLPI["root_doc"] . "/front/ticket.php?" . Toolbox::append_params($options, '&amp;') . "\">";
                 $out .= $data[$NAME . $num] . "</a>";
             } else {
                 $out = $data[$NAME . $num];
             }
             return $out;
         case "glpi_tickets.due_date":
             // Due date + progress
             if ($ID == 151) {
                 $out = Html::convDate($data[$NAME . $num]);
                 // No due date in waiting status
                 if ($data[$NAME . $num . '_2'] == CommonITILObject::WAITING) {
                     return '';
                 }
                 if (empty($data[$NAME . $num])) {
                     return '';
                 }
                 if ($data[$NAME . $num . '_2'] == Ticket::SOLVED || $data[$NAME . $num . '_2'] == Ticket::CLOSED) {
                     return $data[$NAME . $num];
                 }
                 $ticket = new Ticket();
                 $ticket->getFromDB($data['ITEM_0']);
                 $percentage = 0;
                 $totaltime = 0;
                 $currenttime = 0;
                 if ($ticket->fields['slas_id'] != 0) {
                     // Have SLA
                     $sla = new SLA();
                     $sla->getFromDB($ticket->fields['slas_id']);
                     $currenttime = $sla->getActiveTimeBetween($ticket->fields['date'], date('Y-m-d H:i:s'));
                     $totaltime = $sla->getActiveTimeBetween($ticket->fields['date'], $data[$NAME . $num]);
                 } else {
                     $calendars_id = Entity::getUsedConfig('calendars_id', $ticket->fields['entities_id']);
                     if ($calendars_id != 0) {
                         // Ticket entity have calendar
                         $calendar = new Calendar();
                         $calendar->getFromDB($calendars_id);
                         $currenttime = $calendar->getActiveTimeBetween($ticket->fields['date'], date('Y-m-d H:i:s'));
                         $totaltime = $calendar->getActiveTimeBetween($ticket->fields['date'], $data[$NAME . $num]);
                     } else {
                         // No calendar
                         $currenttime = strtotime(date('Y-m-d H:i:s')) - strtotime($ticket->fields['date']);
                         $totaltime = strtotime($data[$NAME . $num]) - strtotime($ticket->fields['date']);
                     }
                 }
                 if ($totaltime != 0) {
                     $percentage = round(100 * $currenttime / $totaltime);
                 } else {
                     // Total time is null : no active time
                     $percentage = 100;
                 }
                 if ($percentage > 100) {
                     $percentage = 100;
                 }
                 $percentage_text = $percentage;
                 if ($_SESSION['glpiduedatewarning_unit'] == '%') {
                     $less_warn_limit = $_SESSION['glpiduedatewarning_less'];
                     $less_warn = 100 - $percentage;
                 } else {
                     if ($_SESSION['glpiduedatewarning_unit'] == 'hours') {
                         $less_warn_limit = $_SESSION['glpiduedatewarning_less'] * HOUR_TIMESTAMP;
                         $less_warn = $totaltime - $currenttime;
                     } else {
                         if ($_SESSION['glpiduedatewarning_unit'] == 'days') {
                             $less_warn_limit = $_SESSION['glpiduedatewarning_less'] * DAY_TIMESTAMP;
                             $less_warn = $totaltime - $currenttime;
                         }
                     }
                 }
                 if ($_SESSION['glpiduedatecritical_unit'] == '%') {
                     $less_crit_limit = $_SESSION['glpiduedatecritical_less'];
                     $less_crit = 100 - $percentage;
                 } else {
                     if ($_SESSION['glpiduedatecritical_unit'] == 'hours') {
                         $less_crit_limit = $_SESSION['glpiduedatecritical_less'] * HOUR_TIMESTAMP;
                         $less_crit = $totaltime - $currenttime;
                     } else {
                         if ($_SESSION['glpiduedatecritical_unit'] == 'days') {
                             $less_crit_limit = $_SESSION['glpiduedatecritical_less'] * DAY_TIMESTAMP;
                             $less_crit = $totaltime - $currenttime;
                         }
                     }
                 }
                 $color = $_SESSION['glpiduedateok_color'];
                 if ($less_crit < $less_crit_limit) {
                     $color = $_SESSION['glpiduedatecritical_color'];
                 } else {
                     if ($less_warn < $less_warn_limit) {
                         $color = $_SESSION['glpiduedatewarning_color'];
                     }
                 }
                 //Calculate bar progress
                 $out .= "<div class='center' style='background-color: #ffffff; width: 100%;\n                         border: 1px solid #9BA563;' >";
                 $out .= "<div style='position:absolute;'>&nbsp;" . $percentage_text . "%</div>";
                 $out .= "<div class='center' style='background-color: " . $color . ";\n                         width: " . $percentage . "%; height: 12px' ></div>";
                 $out .= "</div>";
                 return $out;
             }
             break;
         case "glpi_softwarelicenses.number":
             if ($data[$NAME . $num . "_2"] == -1) {
                 return __('Unlimited');
             }
             if (empty($data[$NAME . $num])) {
                 return 0;
             }
             return $data[$NAME . $num];
         case "glpi_auth_tables.name":
             return Auth::getMethodName($data[$NAME . $num], $data[$NAME . $num . "_2"], 1, $data[$NAME . $num . "_3"] . $data[$NAME . $num . "_4"]);
         case "glpi_reservationitems.comment":
             if (empty($data[$NAME . $num])) {
                 return "<a title=\"" . __s('Modify the comment') . "\"\n                        href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data["refID"] . "' >" . __('None') . "</a>";
             }
             return "<a title=\"" . __s('Modify the comment') . "\"\n                     href='" . $CFG_GLPI["root_doc"] . "/front/reservationitem.form.php?id=" . $data['refID'] . "' >" . Html::resume_text($data[$NAME . $num]) . "</a>";
         case 'glpi_notifications.mode':
             return Notification::getMode($data[$NAME . $num]);
         case 'glpi_notifications.event':
             $item = NotificationTarget::getInstanceByType($data['itemtype']);
             if ($item) {
                 $events = $item->getAllEvents();
                 if (isset($events[$data[$NAME . $num]])) {
                     return $events[$data[$NAME . $num]];
                 }
             }
             return '';
         case 'glpi_reminders.state':
             return Planning::getState($data[$NAME . $num]);
         case 'glpi_crontasks.description':
             $tmp = new CronTask();
             return $tmp->getDescription($data['id']);
         case 'glpi_crontasks.state':
             return CronTask::getStateName($data[$NAME . $num]);
         case 'glpi_crontasks.mode':
             return CronTask::getModeName($data[$NAME . $num]);
         case 'glpi_crontasks.itemtype':
             if ($plug = isPluginItemType($data[$NAME . $num])) {
                 return $plug['plugin'];
             }
             return '';
         case 'glpi_changes.status':
             $status = Change::getStatus($data[$NAME . $num]);
             return "<img src=\"" . Change::getStatusIconURL($data[$NAME . $num]) . "\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_problems.status':
             $status = Problem::getStatus($data[$NAME . $num]);
             return "<img src=\"" . Problem::getStatusIconURL($data[$NAME . $num]) . "\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_tickets.status':
             $status = Ticket::getStatus($data[$NAME . $num]);
             return "<img src=\"" . Ticket::getStatusIconURL($data[$NAME . $num]) . "\"\n                     alt=\"{$status}\" title=\"{$status}\">&nbsp;{$status}";
         case 'glpi_tickets.items_id':
             if (!empty($data[$NAME . $num . "_2"]) && ($item = getItemForItemtype($data[$NAME . $num . "_2"]))) {
                 if ($item->getFromDB($data[$NAME . $num])) {
                     return $item->getLink(array('comments' => true));
                 }
             }
             return '&nbsp;';
         case 'glpi_tickets.name':
             if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 $link = Toolbox::getItemTypeFormURL('Ticket');
                 foreach ($split as $val) {
                     if (!empty($val)) {
                         $split2 = self::explodeWithID("\$\$", $val);
                         $out .= "<a id='ticket" . $split2[1] . "' href=\"" . $link;
                         $out .= strstr($link, '?') ? '&amp;' : '?';
                         $out .= 'id=' . $split2[1];
                         $out .= "\">";
                         $name = $split2[0];
                         if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
                             $name = sprintf(__('%1$s (%2$s)'), $name, $split2[1]);
                         }
                         $out .= $name . "</a><br>";
                     }
                 }
                 return $out;
             }
             $link = Toolbox::getItemTypeFormURL('Ticket');
             $out = "<a id='ticket" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
             $out .= strstr($link, '?') ? '&amp;' : '?';
             $out .= 'id=' . $data[$NAME . $num . "_2"];
             // Force solution tab if solved
             if ($data[$NAME . $num . "_4"] == CommonITILObject::SOLVED) {
                 $out .= "&amp;forcetab=Ticket\$2";
             }
             $out .= "\">";
             $name = $data[$NAME . $num];
             if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
                 $name = sprintf(__('%1$s (%2$s)'), $name, $data[$NAME . $num . "_2"]);
             }
             $out .= $name . "</a>";
             $out = sprintf(__('%1$s %2$s'), $out, Html::showToolTip(nl2br($data[$NAME . $num . "_3"]), array('applyto' => 'ticket' . $data[$NAME . $num . "_2"], 'display' => false)));
             return $out;
         case 'glpi_ticketvalidations.status':
             $split = explode("\$\$\$\$", $data[$NAME . $num]);
             $out = '';
             foreach ($split as $val) {
                 if (!empty($val)) {
                     $split2 = self::explodeWithID("\$\$", $val);
                     $status = TicketValidation::getStatus($split2[0]);
                     $bgcolor = TicketValidation::getStatusColor($split2[0]);
                     $out .= (empty($out) ? '' : '<br>') . "<div style=\"background-color:" . $bgcolor . ";\">" . $status . '</div>';
                 }
             }
             return $out;
         case 'glpi_ticketsatisfactions.type':
             return TicketSatisfaction::getTypeInquestName($data[$NAME . $num]);
         case 'glpi_ticketsatisfactions.satisfaction':
             return TicketSatisfaction::displaySatisfaction($data[$NAME . $num]);
         case 'glpi_notimportedemails.reason':
             return NotImportedEmail::getReason($data[$NAME . $num]);
         case 'glpi_notimportedemails.messageid':
             $clean = array('<' => '', '>' => '');
             return strtr($data[$NAME . $num], $clean);
     }
     //// Default case
     // Link with plugin tables : need to know left join structure
     if (preg_match("/^glpi_plugin_([a-z0-9]+)/", $table . '.' . $field, $matches)) {
         if (count($matches) == 2) {
             $plug = $matches[1];
             $function = 'plugin_' . $plug . '_giveItem';
             if (function_exists($function)) {
                 $out = $function($itemtype, $ID, $data, $num);
                 if (!empty($out)) {
                     return $out;
                 }
             }
         }
     }
     $unit = '';
     if (isset($searchopt[$ID]['unit'])) {
         $unit = $searchopt[$ID]['unit'];
     }
     /// TODO try to use getvalueToDisplay instead of redefine display system
     // Preformat items
     if (isset($searchopt[$ID]["datatype"])) {
         switch ($searchopt[$ID]["datatype"]) {
             case "itemlink":
                 $linkitemtype = getItemTypeForTable($searchopt[$ID]["table"]);
                 if (isset($data[$NAME . $num . "_2"]) && strlen($data[$NAME . $num . "_2"])) {
                     $link = Toolbox::getItemTypeFormURL($linkitemtype);
                     $out = "<a id='" . $itemtype . "_" . $data[$NAME . $num . "_2"] . "' href=\"" . $link;
                     $out .= strstr($link, '?') ? '&amp;' : '?';
                     $out .= 'id=' . $data[$NAME . $num . "_2"];
                     if (isset($searchopt[$ID]['forcetab'])) {
                         $out .= "&amp;forcetab=" . $searchopt[$ID]['forcetab'];
                     }
                     $out .= "\">";
                     $name = Dropdown::getValueWithUnit($data[$NAME . $num], $unit);
                     if ($_SESSION["glpiis_ids_visible"] || empty($data[$NAME . $num])) {
                         $name = sprintf(__('%1$s (%2$s)'), $name, $data[$NAME . $num . "_2"]);
                     }
                     $out .= $name . "</a>";
                     return $out;
                 }
                 $out = "";
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $count_display = 0;
                 $separate = '<br>';
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = '<hr>';
                 }
                 for ($k = 0; $k < count($split); $k++) {
                     if (strlen(trim($split[$k])) > 0) {
                         $split2 = self::explodeWithID("\$\$", $split[$k]);
                         if (isset($split2[1]) && $split2[1] > 0) {
                             if ($count_display) {
                                 $out .= $separate;
                             }
                             $count_display++;
                             $page = Toolbox::getItemTypeFormURL($linkitemtype);
                             $page .= strpos($page, '?') ? '&id' : '?id';
                             $name = Dropdown::getValueWithUnit($split2[0], $unit);
                             if ($_SESSION["glpiis_ids_visible"] || empty($split2[0])) {
                                 $name = sprintf(__('%1$s (%2$s)'), $name, $split2[1]);
                             }
                             $out .= "<a id='" . $linkitemtype . "_" . $data['id'] . "_" . $split2[1] . "' href='{$page}=" . $split2[1] . "'>" . $name . "</a>";
                         }
                     }
                 }
                 return $out;
             case "text":
                 $separate = '<br>';
                 if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
                     $separate = '<hr>';
                 }
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 $count_display = 0;
                 foreach ($split as $val) {
                     if (strlen(trim($val)) > 0) {
                         $split2 = self::explodeWithID("\$\$", $val);
                         if ($count_display) {
                             $out .= $separate;
                         }
                         $count_display++;
                         if (isset($searchopt[$ID]['htmltext']) && $searchopt[$ID]['htmltext']) {
                             $text = Html::clean(Toolbox::unclean_cross_side_scripting_deep(nl2br($split2[0])));
                         } else {
                             $text = nl2br($split2[0]);
                         }
                         if (self::$output_type == self::HTML_OUTPUT && Toolbox::strlen($text) > $CFG_GLPI['cut']) {
                             $rand = mt_rand();
                             $out .= sprintf(__('%1$s %2$s'), "<span id='text{$rand}'>" . Html::resume_text($text, $CFG_GLPI['cut']) . '</span>', Html::showToolTip($text, array('applyto' => "text{$rand}", 'display' => false)));
                         } else {
                             $out .= $text;
                         }
                     }
                 }
                 return $out;
             case "date":
             case "date_delay":
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . Html::convDate($val);
                 }
                 return $out;
             case "datetime":
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . Html::convDateTime($val);
                 }
                 return $out;
             case "timestamp":
                 $withseconds = false;
                 if (isset($searchopt[$ID]['withseconds'])) {
                     $withseconds = $searchopt[$ID]['withseconds'];
                 }
                 $withdays = true;
                 if (isset($searchopt[$ID]['withdays'])) {
                     $withdays = $searchopt[$ID]['withdays'];
                 }
                 $split = explode("\$\$\$\$", $data[$NAME . $num]);
                 $out = '';
                 foreach ($split as $val) {
                     $out .= (empty($out) ? '' : '<br>') . Html::timestampToString($val, $withseconds, $withdays);
                 }
                 return $out;
             case "email":
                 $split = explode('$$$$', $data[$NAME . $num]);
                 $out = '';
                 $count_display = 0;
                 foreach ($split as $val) {
                     $split2 = self::explodeWithID("\$\$", $val);
                     if ($count_display) {
                         $out .= "<br>";
                     }
                     $count_display++;
                     if (!empty($val)) {
                         $out .= empty($out) ? '' : '<br>';
                         $out .= "<a href='mailto:{$split2['0']}'>{$split2['0']}</a>";
                     }
                 }
                 return empty($out) ? "&nbsp;" : $out;
             case "weblink":
                 $orig_link = trim($data[$NAME . $num]);
                 if (!empty($orig_link)) {
                     // strip begin of link
                     $link = preg_replace('/https?:\\/\\/(www[^\\.]*\\.)?/', '', $orig_link);
                     $link = preg_replace('/\\/$/', '', $link);
                     if (Toolbox::strlen($link) > $CFG_GLPI["url_maxlength"]) {
                         $link = Toolbox::substr($link, 0, $CFG_GLPI["url_maxlength"]) . "...";
                     }
                     return "<a href=\"" . formatOutputWebLink($orig_link) . "\" target='_blank'>{$link}</a>";
                 }
                 return "&nbsp;";
             case "number":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = self::explodeWithID("\$\$", $split[$k]);
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split2[0]])) {
                                 $out .= $searchopt[$ID]['toadd'][$split2[0]];
                             } else {
                                 $number = str_replace(' ', '&nbsp;', Html::formatNumber($split2[0], false, 0));
                                 $out .= Dropdown::getValueWithUnit($number, $unit);
                             }
                         }
                     }
                     return $out;
                 }
                 if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$data[$NAME . $num]])) {
                     return $searchopt[$ID]['toadd'][$data[$NAME . $num]];
                 } else {
                     $number = str_replace(' ', '&nbsp;', Html::formatNumber($data[$NAME . $num], false, 0));
                     return Dropdown::getValueWithUnit($number, $unit);
                 }
             case "decimal":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = self::explodeWithID("\$\$", $split[$k]);
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split2[0]])) {
                                 $out .= $searchopt[$ID]['toadd'][$split2[0]];
                             } else {
                                 $number = str_replace(' ', '&nbsp;', Html::formatNumber($split2[0]));
                                 $out .= Dropdown::getValueWithUnit($number, $unit);
                             }
                         }
                     }
                     return $out;
                 }
                 $number = str_replace(' ', '&nbsp;', Html::formatNumber($data[$NAME . $num]));
                 return Dropdown::getValueWithUnit($number, $unit);
             case "bool":
                 if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
                     $out = "";
                     $split = explode("\$\$\$\$", $data[$NAME . $num]);
                     $count_display = 0;
                     for ($k = 0; $k < count($split); $k++) {
                         if (strlen(trim($split[$k])) > 0) {
                             $split2 = self::explodeWithID("\$\$", $split[$k]);
                             if ($count_display) {
                                 $out .= "<br>";
                             }
                             $count_display++;
                             $out .= Dropdown::getValueWithUnit(Dropdown::getYesNo($split2[0]), $unit);
                         }
                     }
                     return $out;
                 }
                 return Dropdown::getValueWithUnit(Dropdown::getYesNo($data[$NAME . $num]), $unit);
             case "right":
                 return Profile::getRightValue($data[$NAME . $num]);
             case "itemtypename":
                 if ($obj = getItemForItemtype($data[$NAME . $num])) {
                     return $obj->getTypeName();
                 }
                 return "";
             case "language":
                 if (isset($CFG_GLPI['languages'][$data[$NAME . $num]])) {
                     return $CFG_GLPI['languages'][$data[$NAME . $num]][0];
                 }
                 return __('Default value');
         }
     }
     // Manage items with need group by / group_concat
     if (isset($searchopt[$ID]['forcegroupby']) && $searchopt[$ID]['forcegroupby']) {
         $out = "";
         $split = explode("\$\$\$\$", $data[$NAME . $num]);
         $count_display = 0;
         $separate = '<br>';
         if (isset($searchopt[$ID]['splititems']) && $searchopt[$ID]['splititems']) {
             $separate = '<hr>';
         }
         for ($k = 0; $k < count($split); $k++) {
             if (strlen(trim($split[$k])) > 0) {
                 if ($count_display) {
                     $out .= $separate;
                 }
                 $withoutid = self::explodeWithID("\$\$", $split[$k]);
                 $count_display++;
                 // Get specific display if available
                 $itemtype = getItemTypeForTable($table);
                 if ($item = getItemForItemtype($itemtype)) {
                     $tmpdata = array($field => $withoutid[0]);
                     $specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true));
                 }
                 if (!empty($specific)) {
                     $out .= $specific;
                 } else {
                     $out .= Dropdown::getValueWithUnit($withoutid[0], $unit);
                 }
             }
         }
         return $out;
     }
     // Get specific display if available
     $itemtype = getItemTypeForTable($table);
     if ($item = getItemForItemtype($itemtype)) {
         $tmpdata = array($field => $data[$NAME . $num]);
         if (isset($searchopt[$ID]['additionalfields']) && count($searchopt[$ID]['additionalfields'])) {
             foreach ($searchopt[$ID]['additionalfields'] as $key) {
                 $tmpdata[$key] = $data[$NAME . $num . '_' . $key];
             }
         }
         $specific = $item->getSpecificValueToDisplay($field, $tmpdata, array('html' => true));
         if (!empty($specific)) {
             return $specific;
         }
     }
     // Manage auto CONCAT id
     $split = self::explodeWithID('$$', $data[$NAME . $num]);
     $split[0] = trim($split[0]);
     if (isset($searchopt[$ID]['toadd']) && isset($searchopt[$ID]['toadd'][$split[0]])) {
         return $searchopt[$ID]['toadd'][$split[0]];
     }
     // Empty is 0 or empty
     if (empty($split[0]) && isset($searchopt[$ID]['emptylabel'])) {
         return $searchopt[$ID]['emptylabel'];
     }
     return Dropdown::getValueWithUnit($split[0], $unit);
 }
 /**
  * Get all data needed for template processing
  **/
 function getDatasForTemplate($event, $options = array())
 {
     global $LANG, $CFG_GLPI;
     //----------- Ticket infos -------------- //
     if ($event != 'alertnotclosed') {
         $fields = array('ticket.title' => 'name', 'ticket.content' => 'content', 'ticket.description' => 'content', 'ticket.costfixed' => 'cost_fixed', 'ticket.costmaterial' => 'cost_material');
         foreach ($fields as $tag => $table_field) {
             $this->datas['##' . $tag . '##'] = $this->obj->getField($table_field);
         }
         $this->datas['##ticket.id##'] = sprintf("%07d", $this->obj->getField("id"));
         $this->datas['##ticket.url##'] = urldecode($CFG_GLPI["url_base"] . "/index.php?redirect=ticket_" . $this->obj->getField("id"));
         $this->datas['##ticket.urlapprove##'] = urldecode($CFG_GLPI["url_base"] . "/index.php?redirect=ticket_" . $this->obj->getField("id") . "_4");
         $this->datas['##ticket.urlvalidation##'] = urldecode($CFG_GLPI["url_base"] . "/index.php?redirect=ticket_" . $this->obj->getField("id") . "_7");
         $this->datas['##ticket.entity##'] = Dropdown::getDropdownName('glpi_entities', $this->getEntity());
         $events = $this->getAllEvents();
         if ($event == 'validation' && isset($options['validation_status'])) {
             $this->datas['##ticket.action##'] = $LANG['validation'][0] . ' - ' . TicketValidation::getStatus($options['validation_status']);
         } else {
             $this->datas['##ticket.action##'] = $events[$event];
         }
         $this->datas['##ticket.storestatus##'] = $this->obj->getField('status');
         $this->datas['##ticket.status##'] = Ticket::getStatus($this->obj->getField('status'));
         $this->datas['##ticket.globalvalidation##'] = TicketValidation::getStatus($this->obj->getField('global_validation'));
         $this->datas['##ticket.type##'] = Ticket::getTicketTypeName($this->obj->getField('type'));
         $this->datas['##ticket.requesttype##'] = Dropdown::getDropdownName('glpi_requesttypes', $this->obj->getField('requesttypes_id'));
         $this->datas['##ticket.urgency##'] = Ticket::getUrgencyName($this->obj->getField('urgency'));
         $this->datas['##ticket.impact##'] = Ticket::getImpactName($this->obj->getField('impact'));
         $this->datas['##ticket.priority##'] = Ticket::getPriorityName($this->obj->getField('priority'));
         $this->datas['##ticket.time##'] = Ticket::getActionTime($this->obj->getField('actiontime'));
         $this->datas['##ticket.costtime##'] = $this->obj->getField('cost_time');
         $this->datas['##ticket.creationdate##'] = convDateTime($this->obj->getField('date'));
         $this->datas['##ticket.closedate##'] = convDateTime($this->obj->getField('closedate'));
         $this->datas['##ticket.solvedate##'] = convDateTime($this->obj->getField('solvedate'));
         $this->datas['##ticket.duedate##'] = convDateTime($this->obj->getField('due_date'));
         $entitydata = new EntityData();
         $autoclose_value = $CFG_GLPI['autoclose_delay'];
         if ($entitydata->getFromDB($this->getEntity())) {
             $autoclose_value = $entitydata->getField('autoclose_delay');
             // Set global config value
             if ($autoclose_value == -1) {
                 $autoclose_value = $CFG_GLPI['autoclose_delay'];
             }
         }
         if ($autoclose_value > 0) {
             $this->datas['##ticket.autoclose##'] = $autoclose_value;
             $this->datas['##lang.ticket.autoclosewarning##'] = $LANG['job'][54] . " " . $autoclose_value . " " . $LANG['stats'][31];
         } else {
             $this->datas['##ticket.autoclose##'] = $LANG['setup'][307];
             $this->datas['##lang.ticket.autoclosewarning##'] = "";
         }
         if ($this->obj->getField('ticketcategories_id')) {
             $this->datas['##ticket.category##'] = Dropdown::getDropdownName('glpi_ticketcategories', $this->obj->getField('ticketcategories_id'));
         } else {
             $this->datas['##ticket.category##'] = '';
         }
         if ($this->obj->getField('slas_id')) {
             $this->datas['##ticket.sla##'] = Dropdown::getDropdownName('glpi_slas', $this->obj->getField('slas_id'));
         } else {
             $this->datas['##ticket.sla##'] = '';
         }
         if ($this->obj->countUsers(Ticket::REQUESTER)) {
             $users = array();
             foreach ($this->obj->getUsers(Ticket::REQUESTER) as $uid => $tmp) {
                 $user_tmp = new User();
                 $user_tmp->getFromDB($uid);
                 $users[$uid] = $user_tmp->getName();
                 $tmp = array();
                 $tmp['##author.id##'] = $uid;
                 $tmp['##author.name##'] = $user_tmp->getName();
                 if ($user_tmp->getField('locations_id')) {
                     $tmp['##author.location##'] = Dropdown::getDropdownName('glpi_locations', $user_tmp->getField('locations_id'));
                 } else {
                     $tmp['##author.location##'] = '';
                 }
                 $tmp['##author.phone##'] = $user_tmp->getField('phone');
                 $tmp['##author.phone2##'] = $user_tmp->getField('phone2');
                 $this->datas['authors'][] = $tmp;
             }
             $this->datas['##ticket.authors##'] = implode(', ', $users);
         } else {
             $this->datas['##ticket.authors##'] = '';
         }
         if ($this->obj->getField('users_id_recipient')) {
             $user_tmp = new User();
             $user_tmp->getFromDB($this->obj->getField('users_id_recipient'));
             $this->datas['##ticket.openbyuser##'] = $user_tmp->getName();
         } else {
             $this->datas['##ticket.openbyuser##'] = '';
         }
         if ($this->obj->countUsers(Ticket::ASSIGN)) {
             $users = array();
             foreach ($this->obj->getUsers(Ticket::ASSIGN) as $uid => $tmp) {
                 $user_tmp = new User();
                 $user_tmp->getFromDB($uid);
                 $users[$uid] = $user_tmp->getName();
             }
             $this->datas['##ticket.assigntousers##'] = implode(', ', $users);
         } else {
             $this->datas['##ticket.assigntousers##'] = '';
         }
         if ($this->obj->countUsers(Ticket::OBSERVER)) {
             $users = array();
             foreach ($this->obj->getUsers(Ticket::OBSERVER) as $uid => $tmp) {
                 $user_tmp = new User();
                 $user_tmp->getFromDB($uid);
                 $users[$uid] = $user_tmp->getName();
             }
             $this->datas['##ticket.observerusers##'] = implode(', ', $users);
         } else {
             $this->datas['##ticket.observerusers##'] = '';
         }
         if ($this->obj->getField('suppliers_id_assign')) {
             $this->datas['##ticket.assigntosupplier##'] = Dropdown::getDropdownName('glpi_suppliers', $this->obj->getField('suppliers_id_assign'));
         } else {
             $this->datas['##ticket.assigntosupplier##'] = '';
         }
         if ($this->obj->countGroups(Ticket::REQUESTER)) {
             $groups = array();
             foreach ($this->obj->getUsers(Ticket::REQUESTER) as $gid => $tmp) {
                 $groups[$gid] = Dropdown::getDropdownName('glpi_groups', $gid);
             }
             $this->datas['##ticket.groups##'] = implode(', ', $groups);
         } else {
             $this->datas['##ticket.groups##'] = '';
         }
         if ($this->obj->countGroups(Ticket::OBSERVER)) {
             $groups = array();
             foreach ($this->obj->getGroups(Ticket::OBSERVER) as $gid => $tmp) {
                 $groups[$gid] = Dropdown::getDropdownName('glpi_groups', $gid);
             }
             $this->datas['##ticket.observergroups##'] = implode(', ', $groups);
         } else {
             $this->datas['##ticket.observergroups##'] = '';
         }
         if ($this->obj->countGroups(Ticket::ASSIGN)) {
             $groups = array();
             foreach ($this->obj->getGroups(Ticket::ASSIGN) as $gid => $tmp) {
                 $groups[$gid] = Dropdown::getDropdownName('glpi_groups', $gid);
             }
             $this->datas['##ticket.assigntogroups##'] = implode(', ', $groups);
         } else {
             $this->datas['##ticket.assigntogroups##'] = '';
         }
         //Tags associated with the object linked to the ticket
         if ($this->target_object != null) {
             //Object type
             $this->datas['##ticket.itemtype##'] = $this->target_object->getTypeName();
             //Object name
             $this->datas['##ticket.item.name##'] = $this->target_object->getField('name');
             //Object serial
             if ($this->target_object->isField('serial')) {
                 $this->datas['##ticket.item.serial##'] = $this->target_object->getField('serial');
             } else {
                 $this->datas['##ticket.item.serial##'] = '';
             }
             //Object contact
             if ($this->target_object->isField('contact')) {
                 $this->datas['##ticket.item.contact##'] = $this->target_object->getField('contact');
             } else {
                 $this->datas['##ticket.item.contact##'] = '';
             }
             //Object contact num
             if ($this->target_object->isField('contact_num')) {
                 $this->datas['##ticket.item.contactnumber##'] = $this->target_object->getField('contact_num');
             } else {
                 $this->datas['##ticket.item.contactnumber##'] = '';
             }
             //Object otherserial
             if ($this->target_object->isField('otherserial')) {
                 $this->datas['##ticket.item.otherserial##'] = $this->target_object->getField('otherserial');
             } else {
                 $this->datas['##ticket.item.otherserial##'] = '';
             }
             //Object location
             if ($this->target_object->isField('locations_id')) {
                 $this->datas['##ticket.item.location##'] = Dropdown::getDropdownName('glpi_locations', $this->target_object->getField('locations_id'));
             } else {
                 $this->datas['##ticket.item.location##'] = '';
             }
             //Object user
             $this->datas['##ticket.item.user##'] = '';
             if ($this->obj->getField('users_id')) {
                 $user_tmp = new User();
                 if ($user_tmp->getFromDB($this->target_object->getField('users_id'))) {
                     $this->datas['##ticket.item.user##'] = $user_tmp->getName();
                 }
             }
             //Object group
             if ($this->obj->getField('groups_id')) {
                 $this->datas['##ticket.item.group##'] = Dropdown::getDropdownName('glpi_groups', $this->target_object->getField('groups_id'));
             } else {
                 $this->datas['##ticket.item.group##'] = '';
             }
             $modeltable = getSingular($this->getTable()) . "models";
             $modelfield = getForeignKeyFieldForTable($modeltable);
             if ($this->target_object->isField($modelfield)) {
                 $this->datas['##ticket.item.model##'] = $this->target_object->getField($modelfield);
             } else {
                 $this->datas['##ticket.item.model##'] = '';
             }
         } else {
             $this->datas['##ticket.itemtype##'] = '';
             $this->datas['##ticket.item.name##'] = '';
             $this->datas['##ticket.item.serial##'] = '';
             $this->datas['##ticket.item.otherserial##'] = '';
             $this->datas['##ticket.item.location##'] = '';
         }
         if ($this->obj->getField('ticketsolutiontypes_id')) {
             $this->datas['##ticket.solution.type##'] = Dropdown::getDropdownName('glpi_ticketsolutiontypes', $this->obj->getField('ticketsolutiontypes_id'));
         } else {
             $this->datas['##ticket.solution.type##'] = '';
         }
         $this->datas['##ticket.solution.description##'] = unclean_cross_side_scripting_deep($this->obj->getField('solution'));
         // Linked tickets
         $linked_tickets = Ticket_Ticket::getLinkedTicketsTo($this->obj->getField('id'));
         if (count($linked_tickets)) {
             $linkedticket = new Ticket();
             foreach ($linked_tickets as $data) {
                 if ($linkedticket->getFromDB($data['tickets_id'])) {
                     $tmp = array();
                     $tmp['##linkedticket.id##'] = $data['tickets_id'];
                     $tmp['##linkedticket.link##'] = Ticket_Ticket::getLinkName($data['link']);
                     $tmp['##linkedticket.url##'] = urldecode($CFG_GLPI["url_base"] . "/index.php" . "?redirect=ticket_" . $data['tickets_id']);
                     $tmp['##linkedticket.title##'] = $linkedticket->getField('name');
                     $tmp['##linkedticket.content##'] = $linkedticket->getField('content');
                     $this->datas['linkedtickets'][] = $tmp;
                 }
             }
         }
         if (!empty($this->datas['linkedtickets'])) {
             $this->datas['##ticket.numberoflinkedtickets##'] = count($this->datas['linkedtickets']);
         } else {
             $this->datas['##ticket.numberoflinkedtickets##'] = 0;
         }
         $restrict = "`tickets_id`='" . $this->obj->getField('id') . "'";
         if (!isset($options['additionnaloption']) || !$options['additionnaloption']) {
             $restrict .= " AND `is_private` = '0'";
         }
         $restrict .= " ORDER BY `date` DESC, `id` ASC";
         //Task infos
         $tasks = getAllDatasFromTable('glpi_tickettasks', $restrict);
         foreach ($tasks as $task) {
             $tmp = array();
             $tmp['##task.isprivate##'] = Dropdown::getYesNo($task['is_private']);
             $tmp['##task.author##'] = html_clean(getUserName($task['users_id']));
             $tmp['##task.category##'] = Dropdown::getDropdownName('glpi_taskcategories', $task['taskcategories_id']);
             $tmp['##task.date##'] = convDateTime($task['date']);
             $tmp['##task.description##'] = $task['content'];
             $tmp['##task.time##'] = Ticket::getActionTime($task['actiontime']);
             $plan = new TicketPlanning();
             if ($plan->getFromDBbyTask($task['id'])) {
                 $tmp['##task.planning.user##'] = html_clean(getUserName($plan->fields['users_id']));
                 $tmp['##task.planning.begin##'] = convDateTime($plan->fields['begin']);
                 $tmp['##task.planning.end##'] = convDateTime($plan->fields['end']);
                 $tmp['##task.planning.status##'] = Planning::getState($plan->fields['state']);
             } else {
                 $tmp['##task.planning.user##'] = "";
                 $tmp['##task.planning.begin##'] = "";
                 $tmp['##task.planning.end##'] = "";
                 $tmp['##task.planning.status##'] = "";
             }
             $this->datas['tasks'][] = $tmp;
         }
         if (!empty($this->datas['tasks'])) {
             $this->datas['##ticket.numberoftasks##'] = count($this->datas['tasks']);
         } else {
             $this->datas['##ticket.numberoftasks##'] = 0;
         }
         //Followup infos
         $followups = getAllDatasFromTable('glpi_ticketfollowups', $restrict);
         foreach ($followups as $followup) {
             $tmp = array();
             $tmp['##followup.isprivate##'] = Dropdown::getYesNo($followup['is_private']);
             $tmp['##followup.author##'] = html_clean(getUserName($followup['users_id']));
             $tmp['##followup.requesttype##'] = Dropdown::getDropdownName('glpi_requesttypes', $followup['requesttypes_id']);
             $tmp['##followup.date##'] = convDateTime($followup['date']);
             $tmp['##followup.description##'] = $followup['content'];
             $this->datas['followups'][] = $tmp;
         }
         if (isset($this->datas['followups'])) {
             $this->datas['##ticket.numberoffollowups##'] = count($this->datas['followups']);
         } else {
             $this->datas['##ticket.numberoffollowups##'] = 0;
         }
         //Validation infos
         $restrict = "`tickets_id`='" . $this->obj->getField('id') . "'";
         if (isset($options['validation_id']) && $options['validation_id']) {
             $restrict .= " AND `glpi_ticketvalidations`.`id` = '" . $options['validation_id'] . "'";
         }
         $restrict .= " ORDER BY `submission_date` DESC, `id` ASC";
         $validations = getAllDatasFromTable('glpi_ticketvalidations', $restrict);
         foreach ($validations as $validation) {
             $tmp = array();
             $tmp['##validation.submission.title##'] = $LANG['validation'][27] . " (" . $LANG['job'][4] . " " . html_clean(getUserName($validation['users_id'])) . ")";
             $tmp['##validation.answer.title##'] = $LANG['validation'][32] . " (" . $LANG['validation'][21] . " " . html_clean(getUserName($validation['users_id_validate'])) . ")";
             $tmp['##validation.author##'] = html_clean(getUserName($validation['users_id']));
             $tmp['##validation.status##'] = TicketValidation::getStatus($validation['status']);
             $tmp['##validation.storestatus##'] = $validation['status'];
             $tmp['##validation.submissiondate##'] = convDateTime($validation['submission_date']);
             $tmp['##validation.commentsubmission##'] = $validation['comment_submission'];
             $tmp['##validation.validationdate##'] = convDateTime($validation['validation_date']);
             $tmp['##validation.validator##'] = html_clean(getUserName($validation['users_id_validate']));
             $tmp['##validation.commentvalidation##'] = $validation['comment_validation'];
             $this->datas['validations'][] = $tmp;
         }
         // Ticket Satisfaction
         $inquest = new TicketSatisfaction();
         if ($inquest->getFromDB($this->obj->getField('id'))) {
             // internal inquest
             if ($inquest->fields['type'] == 1) {
                 $this->datas['##ticket.urlsatisfaction##'] = urldecode($CFG_GLPI["url_base"] . "/index.php?redirect=ticket_" . $this->obj->getField("id") . "_10");
                 // external inquest
             } else {
                 if ($inquest->fields['type'] == 2) {
                     $this->datas['##ticket.urlsatisfaction##'] = EntityData::generateLinkSatisfaction($this->obj);
                 }
             }
             $this->datas['##satisfaction.type##'] = $inquest->getTypeInquestName($inquest->getfield('type'));
             $this->datas['##satisfaction.datebegin##'] = convDateTime($inquest->fields['date_begin']);
             $this->datas['##satisfaction.dateanswered##'] = convDateTime($inquest->fields['date_answered']);
             $this->datas['##satisfaction.satisfaction##'] = $inquest->fields['satisfaction'];
             $this->datas['##satisfaction.description##'] = $inquest->fields['comment'];
         } else {
             $this->datas['##satisfaction.type##'] = '';
             $this->datas['##satisfaction.datebegin##'] = '';
             $this->datas['##satisfaction.dateanswered##'] = '';
             $this->datas['##satisfaction.satisfaction##'] = '';
             $this->datas['##satisfaction.description##'] = '';
         }
         // Use list_limit_max or load the full history ?
         foreach (Log::getHistoryData($this->obj, 0, $CFG_GLPI['list_limit_max']) as $data) {
             $tmp = array();
             $tmp['##ticket.log.date##'] = $data['date_mod'];
             $tmp['##ticket.log.user##'] = $data['user_name'];
             $tmp['##ticket.log.field##'] = $data['field'];
             $tmp['##ticket.log.content##'] = $data['change'];
             $this->datas['log'][] = $tmp;
         }
         if (isset($this->datas['log'])) {
             $this->datas['##ticket.numberoflogs##'] = count($this->datas['log']);
         } else {
             $this->datas['##ticket.numberoflogs##'] = 0;
         }
     } else {
         if (isset($options['entities_id']) && isset($options['tickets'])) {
             $this->datas['##ticket.entity##'] = Dropdown::getDropdownName('glpi_entities', $options['entities_id']);
             $this->datas['##ticket.action##'] = $LANG['crontask'][15];
             $t = new Ticket();
             foreach ($options['tickets'] as $ticket) {
                 $tmp = array();
                 $t->getFromDB($ticket['id']);
                 $tmp['##ticket.id##'] = sprintf("%07d", $ticket['id']);
                 $tmp['##ticket.url##'] = urldecode($CFG_GLPI["url_base"] . "/index.php?redirect=ticket_" . $ticket['id']);
                 $tmp['##ticket.title##'] = $ticket['name'];
                 $tmp['##ticket.status##'] = Ticket::getStatus($ticket['status']);
                 $tmp['##ticket.globalvalidation##'] = TicketValidation::getStatus($ticket['global_validation']);
                 $tmp['##ticket.requesttype##'] = Dropdown::getDropdownName('glpi_requesttypes', $ticket['requesttypes_id']);
                 $tmp['##ticket.urgency##'] = Ticket::getUrgencyName($ticket['urgency']);
                 $tmp['##ticket.impact##'] = Ticket::getImpactName($ticket['impact']);
                 $tmp['##ticket.priority##'] = Ticket::getPriorityName($ticket['priority']);
                 $tmp['##ticket.time##'] = Ticket::getActionTime($ticket['actiontime']);
                 $tmp['##ticket.costtime##'] = $ticket['cost_time'];
                 $tmp['##ticket.creationdate##'] = convDateTime($ticket['date']);
                 $tmp['##ticket.content##'] = $ticket['content'];
                 if ($t->getField('ticketsolutiontypes_id')) {
                     $tmp['##ticket.solution.type##'] = Dropdown::getDropdownName('glpi_ticketsolutiontypes', $t->getField('ticketsolutiontypes_id'));
                 } else {
                     $this->datas['##ticket.solution.type##'] = '';
                 }
                 $tmp['##ticket.solution.description##'] = unclean_cross_side_scripting_deep($t->getField('solution'));
                 if ($t->countUsers(Ticket::REQUESTER)) {
                     $users = array();
                     foreach ($t->getUsers(Ticket::REQUESTER) as $uid => $val) {
                         $user_tmp = new User();
                         $user_tmp->getFromDB($uid);
                         $users[$uid] = $user_tmp->getName();
                         $tmp2 = array();
                         $tmp2['##author.id##'] = $uid;
                         $tmp2['##author.name##'] = $user_tmp->getName();
                         if ($user_tmp->getField('locations_id')) {
                             $tmp2['##author.location##'] = Dropdown::getDropdownName('glpi_locations', $user_tmp->getField('locations_id'));
                         } else {
                             $tmp2['##author.location##'] = '';
                         }
                         $tmp2['##author.phone##'] = $user_tmp->getField('phone');
                         $tmp2['##author.phone2##'] = $user_tmp->getField('phone2');
                         $tmp['authors'][] = $tmp2;
                     }
                     $tmp['##ticket.authors##'] = implode(', ', $users);
                 } else {
                     $tmp['##ticket.authors##'] = '';
                 }
                 if ($t->countUsers(Ticket::ASSIGN)) {
                     $users = array();
                     foreach ($t->getUsers(Ticket::ASSIGN) as $uid => $val) {
                         $user_tmp = new User();
                         $user_tmp->getFromDB($uid);
                         $users[$uid] = $user_tmp->getName();
                     }
                     $tmp['##ticket.assigntousers##'] = implode(', ', $users);
                 } else {
                     $tmp['##ticket.assigntousers##'] = '';
                 }
                 if ($t->countGroups(Ticket::ASSIGN)) {
                     $groups = array();
                     foreach ($t->getGroups(Ticket::ASSIGN) as $gid => $val) {
                         $groups[$gid] = Dropdown::getDropdownName('glpi_groups', $gid);
                     }
                     $tmp['##ticket.assigntogroups##'] = implode(', ', $groups);
                 } else {
                     $tmp['##ticket.assigntogroups##'] = '';
                 }
                 if ($t->countGroups(Ticket::REQUESTER)) {
                     $groups = array();
                     foreach ($t->getGroups(Ticket::REQUESTER) as $gid => $val) {
                         $groups[$gid] = Dropdown::getDropdownName('glpi_groups', $gid);
                     }
                     $tmp['##ticket.groups##'] = implode(', ', $groups);
                 } else {
                     $tmp['##ticket.groups##'] = '';
                 }
                 if ($t->countUsers(Ticket::OBSERVER)) {
                     $users = array();
                     foreach ($t->getUsers(Ticket::OBSERVER) as $uid => $tmp) {
                         $user_tmp = new User();
                         $user_tmp->getFromDB($uid);
                         $users[$uid] = $user_tmp->getName();
                     }
                     $tmp['##ticket.observerusers##'] = implode(', ', $users);
                 } else {
                     $tmp['##ticket.observerusers##'] = '';
                 }
                 if ($t->countGroups(Ticket::OBSERVER)) {
                     $groups = array();
                     foreach ($t->getGroups(Ticket::OBSERVER) as $gid => $tmp) {
                         $groups[$gid] = Dropdown::getDropdownName('glpi_groups', $gid);
                     }
                     $tmp['##ticket.observergroups##'] = implode(', ', $groups);
                 } else {
                     $tmp['##ticket.observergroups##'] = '';
                 }
                 if ($ticket['suppliers_id_assign']) {
                     $tmp['##ticket.assigntosupplier##'] = Dropdown::getDropdownName('glpi_suppliers', $ticket['suppliers_id_assign']);
                 } else {
                     $tmp['##ticket.assigntosupplier##'] = '';
                 }
                 $this->datas['tickets'][] = $tmp;
             }
         }
     }
     $this->getTags();
     foreach ($this->tag_descriptions[NotificationTarget::TAG_LANGUAGE] as $tag => $values) {
         if (!isset($this->datas[$tag])) {
             $this->datas[$tag] = $values['label'];
         }
     }
 }