include '../../config.inc.php';
global $currentUser;
$response['success'] = false;
$errors = array();
if (empty($currentUser)) {
$errors[] = 'You must be logged in to perform this action.';
}
if (empty($_POST['message'])) {
$errors[] = 'Message is required';
}
$ticket = Ticket::loadByID(@$_POST['tickets_id']);
if (empty($ticket)) {
$errors[] = 'No ticket was found.';
}
$statuses_id = $ticket->isOpen() ? 1 : 5;
if (!empty($_POST['statuses_id'])) {
$statuses_id = intval($_POST['statuses_id']);
}
if (empty($errors)) {
$ticket_note = new TicketNote(array('ticket' => array('id' => $_POST['tickets_id']), 'user' => array('id' => $currentUser->getId()), 'status' => array('id' => $statuses_id), 'note_text' => $_POST['message'], 'date' => time()));
if ($ticket_note->add()) {
$response['success'] = true;
$response['ticket_notes_id'] = $ticket_note->getId();
$response['tickets_id'] = $ticket->getId();
} else {
$response['error'] = "Adding the new ticket failed.";
}
} else {
$response['error'] = implode("<br />", $errors);
}
echo json_encode($response);
/**
*
*/
public function loadNotes()
{
$this->notes = TicketNote::loadByTicket($this->id);
}
