/**
*
*/
public function getParameters(Zend_Controller_Request_Abstract $request)
{
$nodeId = $request->getParam('NodeId');
Streamwide_Web_Log::debug("get " . $this->_type . " node parameters by node id {$nodeId}");
$node = Streamwide_Web_Model::call('Node.GetById', array($nodeId));
$nodeParameter = Streamwide_Web_Model::call('Link.GetNodeParameter', array($nodeId));
return array('Node' => $node, 'NodeParameter' => $nodeParameter);
}
/**
* Acl, error while the access deny
* For Role[visitor] (@see SwIRS_Web_Request::isVisitor()), redirect to homepage
* Otherwise, displayed the 403 Error page
*
* @return void
*/
public function aclAction()
{
$this->getHelper('Layout')->disableLayout();
Streamwide_Web_Log::debug('acl rejected');
$request = $this->getRequest();
if (SwIRS_Web_Request::isVisitor($request)) {
Streamwide_Web_Log::debug('redirect the role[visitor] to homepage');
$this->getHelper('ViewRenderer')->setNoRender();
$this->getHelper('Redirector')->gotoSimpleAndExit('index', 'index');
} else {
// 403 error -- HTTP Error 403, access forbidden
$this->getResponse()->setHttpResponseCode(403);
}
}
/**
* delete a originGroup
* Actual delete
* -------------
* <request>
* Act
* CurrentPage
* ItemsPerPage
*
* OriginGroupIds = array($OriginGroupId)
* OriginGroupLabels = array($OriginGroupLabel)
* <view-assign>
*
* DeletedOriginGroups
* Pagination = array (
* CurrentPage =>
* ItemsPerPage =>
* )
* Modal window
* -------------
* <request>
* OriginGroupIds = array($OriginGroupId)
* OriginGroupLabels = array($OriginGroupLabel)
*
* <view-assign>
* DeletedOriginGroups
*/
public function deleteAction()
{
$request = $this->getRequest();
$act = $request->getParam('Act');
$originGroupIds = $request->getParam('OriginGroupIds');
$originGroupLabels = $request->getParam('OriginGroupLabels');
$deleted = implode(',', $originGroupLabels);
if ('delete' == $act) {
$pagination['CurrentPage'] = $request->getParam('CurrentPage', SwIRS_Web_Request::CURRENT_PAGE);
$pagination['ItemsPerPage'] = $request->getParam('ItemsPerPage', SwIRS_Web_Request::ITEMS_PER_PAGE);
foreach ($originGroupIds as $originGroupId) {
$result = Streamwide_Web_Model::call('Origin.RemoveGroup', array($originGroupId));
}
Streamwide_Web_Log::debug("deleted originGroup {$deleted}");
$this->view->assign(array('DeletedOriginGroups' => $deleted, 'Pagination' => $pagination));
$this->getHelper('viewRenderer')->direct('delete-ack');
} else {
$this->view->assign('DeletedOriginGroups', $deleted);
}
}
/**
* upload file
* <request>
* <view-assign>
* FileKey
*/
public function uploadAction()
{
$this->view->layout()->disableLayout();
$request = $this->getRequest();
$act = $request->getParam('Act');
if ('upload' == $act) {
if (isset($_FILES['Filedata'])) {
Streamwide_Web_Log::debug("upload file " . $_FILES['Filedata']['name']);
// get the upload file
$fileName = $_FILES['Filedata']['name'];
$fileContent = file_get_contents($_FILES['Filedata']['tmp_name']);
$fileKey = 'F-' . time();
$_SESSION['PromptFile'] = array($fileKey => array('Name' => $fileName, 'Content' => base64_encode($fileContent)));
$this->view->assign('FileKey', $fileKey);
$this->getHelper('viewRenderer')->direct('upload-ack');
} else {
// Do nothing
}
} else {
Streamwide_Web_Log::debug('upload prompt madal window');
$this->getHelper('viewRenderer')->setNoRender();
}
}
/**
* delete a report
* Actual delete
* -------------
* <request>
* Act
* CurrentPage
* ItemsPerPage
* ReportIds = array($ReportId)
* ReportNames = array($ReportName)
* CustomerAccountId
*
* <view-assign>
* DeletedReports
* CustomerAccountId
*
* Pagination = array (
* CurrentPage =>
* ItemsPerPage =>
* )
* Modal window
* -------------
* <request>
* ReportIds = array($ReportId)
* ReportNames = array($ReportName)
*
* <view-assign>
* DeletedReports
*/
public function deleteAction()
{
$request = $this->getRequest();
$act = $request->getParam('Act');
$customerAccountId = $request->getParam('CustomerAccountId');
$reportIds = $request->getParam('ReportIds');
$reportNames = $request->getParam('ReportNames');
$deletedReports = implode(',', $ReportNames);
if ('delete' == $act) {
$pagination['CurrentPage'] = $request->getParam('CurrentPage', SwIRS_Web_Request::CURRENT_PAGE);
$pagination['ItemsPerPage'] = $request->getParam('ItemsPerPage', SwIRS_Web_Request::ITEMS_PER_PAGE);
foreach ($reportIds as $reportId) {
Streamwide_Web_Model::call('Report.Delete', array($reportId));
}
Streamwide_Web_Log::debug("deleted report {$deletedReports}");
$this->view->assign(array('DeletedReports' => $deletedReports, 'CustomerAccountId' => $customerAccountId, 'Pagination' => $pagination));
$this->getHelper('viewRenderer')->direct('delete-ack');
} else {
Streamwide_Web_Log::debug('delete report modal window');
$this->view->assign('DeletedReports', $deletedReports);
}
}
/**
* Rendering the routing tree building tool
*
* -------------- //Actual Page
* <request>
* 'TreeId' //numberic
* <view-assign>
* 'NodeTypes' //struct $id => $label
* 'CurrentTreeId' //numberic
* 'CurrentTreeInfo' //struct
* 'RootTreeInfo' //struct
* 'SubTreeLists' //array(struct)
* 'TreeNodes' //struct $nodeId => $nodeInfo
*
* @return void
*/
public function builderAction()
{
// set another layout for builder
$this->getHelper('Layout')->setLayout('tree');
$request = $this->getRequest();
$treeId = $request->getParam('TreeId');
$nodeId = $request->getParam('NodeId');
if ($request->getParam('IsBuilding')) {
if (is_null($nodeId) || in_array($nodeId, self::$_renderedNodeIds)) {
Streamwide_Web_Log::debug('Rendering Stoped because NextNodeId is null or rendered.');
$this->getHelper('ViewRenderer')->setNoRender();
} else {
Streamwide_Web_Log::debug('Rendering Tree Node on NodeId: ' . $nodeId);
$this->view->assign(array('CurrentNodeId' => $nodeId, 'RenderedNodeIds' => self::$_renderedNodeIds));
$this->getHelper('ViewRenderer')->direct('building');
self::$_renderedNodeIds[] = $nodeId;
}
} else {
Streamwide_Web_Log::debug('Rendering Routing Tree on TreeId: ' . $treeId);
$nodeTypes = SwIRS_Web_Node_Abstract::getNodeTypes();
$currentTreeInfo = Streamwide_Web_Model::call('Tree.GetById', array($treeId));
$rootTreeId = $currentTreeInfo['ParentTreeId'] ? $currentTreeInfo['ParentTreeId'] : $treeId;
$subTreeLists = Streamwide_Web_Model::call('Tree.GetSubTrees', array($rootTreeId));
$rootTreeInfo = $currentTreeInfo;
if ($rootTreeId != $treeId) {
$rootTreeInfo = Streamwide_Web_Model::call('Tree.GetById', array($rootTreeId));
}
$treeNodes = Streamwide_Web_Model::call('Tree.GetNodes', array($treeId));
$treeNodes = $this->_formatTreeNodes($treeNodes);
$this->view->assign(array('NodeTypes' => $nodeTypes, 'CurrentTreeId' => $treeId, 'CurrentTreeInfo' => $currentTreeInfo, 'RootTreeInfo' => $rootTreeInfo, 'SubTreeLists' => $subTreeLists, 'TreeNodes' => $treeNodes));
}
}
/**
* live statistic for agentgroup
* Actual Statistic
* --------------
* <request>
* Act
* AgentGroupId
* AgentNamePart
* CurrentPage
* ItemsPerPage
*
* <view-assign>
* Statistics = array(
* array(
* Name
* UserId
* OnlineStatus
* CallsTaken
* AvilabilityStatus
* Timestamp
* )
* )
* Pagination = array(
* CurrentPage
* ItemsPerPage
* ItemsTotal
* )
*
* Modal Window
* --------------
* <request>
* AgentId
* <view-assign>
* AgentGroups = array(
* array (
* AgentGroupId
* AgentGroupName
* )
* )
*
*/
public function statisticsAction()
{
$request = $this->getRequest();
$act = $request->getParam('Act');
if ('statistics' == $act) {
$agentGroupId = $request->getParam('AgentGroupId');
Streamwide_Web_Log::debug("list agent group {$agentGroupId} statistics");
$pagination['CurrentPage'] = $request->getParam('CurrentPage', SwIRS_Web_Request::CURRENT_PAGE);
$pagination['ItemsPerPage'] = $request->getParam('ItemsPerPage', SwIRS_Web_Request::ITEMS_PER_PAGE);
$pagination['ItemsTotal'] = 0;
$agentNamePart = $request->getParam('AgentNamePart', '');
$agentNamePart = trim($agentNamePart);
$statistics = array();
if (strlen($agentNamePart) > 0) {
$statistics = Streamwide_Web_Model::call('AgentGroup.GetStatisticsByAgentNamePart', array($agentGroupId, $agentNamePart, $pagination['CurrentPage'], $pagination['ItemsPerPage']));
$pagination['ItemsTotal'] = Streamwide_Web_Model::call('AgentGroup.CountAgents', array($agentGroupId, $agentNamePart));
} else {
$statistics = Streamwide_Web_Model::call('AgentGroup.GetStatistics', array($agentGroupId, $pagination['CurrentPage'], $pagination['ItemsPerPage']));
$pagination['ItemsTotal'] = Streamwide_Web_Model::call('AgentGroup.CountAgents', array($agentGroupId));
}
$this->view->assign(array('Statistics' => $statistics, 'Pagination' => $pagination));
$this->getHelper('viewRenderer')->direct('statistics-ack');
} else {
$agentId = $request->getParam('AgentId');
Streamwide_Web_Log::debug("list agent groups whose supervisor is {$agentId}");
$agentGroups = Streamwide_Web_Model::call('AgentGroup.GetGroupsBySupervisor', array($agentId));
$this->view->assign('AgentGroups', $agentGroups);
}
}
/**
* Reset, handling the operator reset their password
*
* --------------------//Actual Reset
* <request>
* 'Username' //string
* <view-assign>
* 'Result' //string 'OK' while succeed
*
* @return void
*/
public function resetAction()
{
$this->getHelper('ViewRenderer')->setNoRender();
$this->getHelper('Layout')->disableLayout();
$request = $this->getRequest();
if ($request->isPost()) {
$username = $request->getParam("Username");
Streamwide_Web_Log::debug("reset user {$username}");
$result = Streamwide_Web_Model::call('User.Reset', array($username));
$this->view->assign('Result', $result);
$this->getHelper('viewRenderer')->render('reset-ack');
}
}
/**
*
*/
public function exportAction()
{
$this->view->layout()->disableLayout();
$this->getHelper('viewRenderer')->setNoRender();
$request = $this->getRequest();
$customerAccountId = $request->getParam('CustomerAccountId');
$act = $request->getParam('Act');
if ('export' == $act) {
Streamwide_Web_Log::debug("export {$customerAccountId} admin file");
$fileContent = Streamwide_Web_Model::call('User.Export', array($customerAccountId));
$fileContent = base64_decode($fileContent);
$response = $this->getResponse();
$response->clearAllHeaders();
$response->clearBody();
$fileName = 'F-' . time();
$response->setHeader('Content-Type', 'application/octet-stream')->setHeader('Content-Disposition', "attachment;filename={$fileName}.csv")->setHeader('Content-Length', strlen($fileContent));
$response->setBody($fileContent);
} else {
Streamwide_Web_Log::debug('export admin file');
}
}
/**
*
*/
public function getParameters(Zend_Controller_Request_Abstract $request)
{
$nodeId = $request->getParam('NodeId');
Streamwide_Web_Log::debug("get " . $this->_type . " node parameters by node id {$nodeId}");
$node = Streamwide_Web_Model::call('Node.GetById', array($nodeId));
$nodeParameter = Streamwide_Web_Model::call('Outgoing.GetNodeParameter', array($nodeId));
$failoverContacts = Streamwide_Web_Model::call('Outgoing.GetFailoverContacts', array($nodeParameter['NodeParamOutgoingId']));
return array('Node' => $node, 'NodeParameter' => $nodeParameter, 'FailoverContacts' => $failoverContacts);
}
/**
*
*/
public function nextAction()
{
$request = $this->getRequest();
$nodeOutputId = $request->getParam('NodeOutputId');
$nextNodeId = $request->getParam('NextNodeId');
$nodeOutput = array('NodeOutputId' => $nodeOutputId, 'NextNodeId' => $nextNodeId);
$result = Streamwide_Web_Model::call('NodeOutput.Update', array($nodeOutput));
Streamwide_Web_Log::debug("assign node {$nextNodeId} as the next of the node output {$nodeOutputId}");
}
/**
* frequency management
*/
public function frequencyAction()
{
$request = $this->_request;
$periodFrequencyId = $request->getParam('PeriodFrequencyId');
$periodId = $request->getParam('PeriodId');
$startSecond = $request->getParam('StartSecond');
$endSecond = $request->getParam('EndSecond');
$act = $request->getParam('Act');
switch ($act) {
case 'add':
$periodFrequencyId = Streamwide_Web_Model::call('Calendar.AddPeriodFrequency', array(array('PeriodId' => $periodId, 'StartSecond' => $startSecond, 'EndSecond' => $endSecond)));
Streamwide_Web_Log::debug("period frequency {$periodFrequencyId} is created");
$this->view->assign(array('PeriodFrequencyId' => $periodFrequencyId));
$this->getHelper('viewRenderer')->direct('frequency-add-ack');
break;
case 'update':
Streamwide_Web_Log::debug("update a period frequency {$periodFrequencyId} actual");
$result = Streamwide_Web_Model::call('Calendar.UpdatePeriodFrequency', array(array('PeriodFrequencyId' => $periodFrequencyId, 'StartSecond' => $startSecond, 'EndSecond' => $endSecond)));
$this->view->assign('Result', $result);
$this->getHelper('viewRenderer')->direct('frequency-update-ack');
break;
case 'delete':
$result = Streamwide_Web_Model::call('Calendar.DeletePeriodFrequency', array($periodFrequencyId));
Streamwide_Web_Log::debug("period frequency {$periodFrequencyId} is deleted");
$this->view->assign('Result', $result);
$this->getHelper('viewRenderer')->direct('frequency-delete-ack');
break;
default:
break;
}
}
/**
*
*/
public function deleteOutput($nodeOutput)
{
Streamwide_Web_Log::debug("node output " . $nodeOutput['NodeOutputId'] . " is deleted");
$nodeOutputId = $nodeOutput['NodeOutputId'];
$result = Streamwide_Web_Model::call('NodeOutput.Delete', array($nodeOutputId));
return $reslut;
}
/**
* import blacklistNumber
*/
public function importAction()
{
$this->view->layout()->disableLayout();
$request = $this->getRequest();
$act = $request->getParam('Act');
$customerUserId = $request->getParam('CustomerUserId');
$customerAccountId = $request->getParam('CustomerAccountId');
if ('import' == $act) {
if (isset($_FILES['Filedata'])) {
Streamwide_Web_Log::debug("import blacklist file" . $_FILES['Filedata']['name']);
$fileContent = file_get_contents($_FILES['Filedata']['tmp_name']);
$importJobId = Streamwide_Web_Model::call('Blacklist.Import', array($customerUserId, $customerAccountId, base64_encode($fileContent)));
$this->view->assign(array('ImportJobId' => $importJobId, 'CustomerUserId' => $customerUserId, 'CustomerAccountId' => $customerAccountId));
$this->getHelper('viewRenderer')->direct('import-ack');
} else {
//do nothing
}
} else {
Streamwide_Web_Log::debug('import blacklist file');
$this->getHelper('viewRenderer')->setNoRender();
}
}
/**
* allocated tree management
*/
public function allocatedtreeAction()
{
$request = $this->getRequest();
$premiumNumberGroupId = $request->getParam('PremiumNumberGroupId');
$routingPlanId = $request->getParam('RoutingPlanId');
$treeId = $request->getParam('TreeId');
$startDatetime = $request->getParam('StartDatetime');
$endDatetime = $request->getParam('EndDatetime');
$act = $request->getParam('Act');
switch ($act) {
case 'add':
$routingPlanId = Streamwide_Web_Model::call('PremiumNumberGroup.AddAllocatedTree', array(array('PremiumNumberGroupId' => $premiumNumberGroupId, 'TreeId' => $treeId, 'StartDatetime' => $startDatetime, 'EndDatetime' => $endDatetime)));
Streamwide_Web_Log::debug("routing plan {$routingPlanId} added");
$this->view->assign(array('RoutingPlanId' => $routingPlanId));
$this->getHelper('viewRenderer')->direct('allocated-tree-add-ack');
break;
case 'update':
$result = Streamwide_Web_Model::call('PremiumNumberGroup.UpdateAllocatedTree', array(array('RoutingPlanId' => $routingPlanId, 'TreeId' => $treeId, 'StartSecond' => $startSecond, 'EndSecond' => $endSecond)));
Streamwide_Web_Log::debug("routing plan {$routingPlanId} updated");
$this->view->assign(array('Result' => $result));
$this->getHelper('viewRenderer')->direct('allocated-tree-update-ack');
break;
case 'delete':
$result = Streamwide_Web_Model::call('PremiumNumberGroup.RemoveAllocatedTree', array($routingPlanId));
Streamwide_Web_Log::debug("routing plan {$routingPlanId} deleted");
$this->view->assign(array('Result' => $result));
$this->getHelper('viewRenderer')->direct('allocated-tree-delete-ack');
break;
default:
break;
}
}
/**
* delete a premium number
* Actual delete
* -------------
* <request>
* Act
* CurrentPage
* ItemsPerPage
*
* PremiumNumberIds = array($PremiumNumberId)
* PremiumNumberUis = array($PremiumNumberUi)
*
* <view-assign>
* DeletedPremiumNumberUis
* Pagination = array (
* CurrentPage =>
* ItemsPerPage =>
* )
*
* Modal window
* -------------
* <request>
* PremiumNumberIds = array($PremiumNumberId)
* PremiumNumberUis = array($PremiumNumberUi)
*
* <view-assign>
* DeletedPremiumNumberUis
*/
public function deleteAction()
{
$request = $this->getRequest();
$act = $request->getParam('Act');
$premiumNumberIds = $request->getParam('PremiumNumberIds');
$premiumNumberUis = $request->getParam('PremiumNumberUis');
$deleted = implode(',', $premiumNumberUis);
if ('delete' == $act) {
$pagination['CurrentPage'] = $request->getParam('CurrentPage', SwIRS_Web_Request::CURRENT_PAGE);
$pagination['ItemsPerPage'] = $request->getParam('ItemsPerPage', SwIRS_Web_Request::ITEMS_PER_PAGE);
foreach ($premiumNumberIds as $premiumNumberId) {
$result = Streamwide_Web_Model::call('PremiumNumber.Delete', array($premiumNumberId));
}
Streamwide_Web_Log::debug("deleted premium number {$deleted}");
$this->view->assign(array('DeletedPremiumNumberUis' => $deleted, 'CustomerAccountId' => $request->getParam('CustomerAccountId'), 'Pagination' => $pagination));
$this->getHelper('viewRenderer')->direct('delete-ack');
} else {
$this->view->assign('DeletedPremiumNumberUis', $deleted);
}
}
