/**
* Display tab
*
* @param CommonGLPI $item
* @param integer $withtemplate
*
* @return varchar name of the tab(s) to display
*/
function getTabNameForItem(CommonGLPI $item, $withtemplate = 0)
{
if ($item->getType() == 'Ticket' && $item->getID() > 0 && PluginEscalationProfile::haveRight("copyticket", 1)) {
return "Copie de ticket";
}
return '';
}
static function checkRight($module, $right)
{
global $CFG_GLPI;
if (!PluginEscalationProfile::haveRight($module, $right)) {
// Gestion timeout session
if (!Session::getLoginUserID()) {
Html::redirect($CFG_GLPI["root_doc"] . "/index.php");
exit;
}
Html::displayRightError();
}
}
function showGroups($tickets_id)
{
global $DB, $CFG_GLPI;
$group_Ticket = new Group_Ticket();
$group = new Group();
$ticket = new Ticket();
$ticket->getFromDB($tickets_id);
$createticketRight = 0;
if (PluginEscalationProfile::haveRight("copyticketonworkflow", 1)) {
$createticketRight = 1;
}
$groups_id = 0;
$query = "SELECT * FROM `" . $group_Ticket->getTable() . "`\n WHERE `tickets_id`='" . $tickets_id . "'\n AND `type`='2'";
$result = $DB->query($query);
while ($data = $DB->fetch_array($result)) {
$groups_id = $data['groups_id'];
}
echo "<form method='post' name='' id='' action=\"" . $CFG_GLPI['root_doc'] . "/plugins/escalation/front/group_group.form.php\">";
echo "<table width='950' class='tab_cadre_fixe'>";
echo "<tr>";
echo "<th colspan='4'>";
echo "Escalade";
echo "</th>";
echo "</tr>";
$a_groups = array();
$a_groups['0'] = Dropdown::EMPTY_VALUE;
if ($groups_id != '0' or PluginEscalationProfile::haveRight("bypassworkflow", 1)) {
$query = "SELECT * FROM `" . $this->getTable() . "`\n WHERE `groups_id_source` = '" . $groups_id . "' ";
$result = $DB->query($query);
while ($data = $DB->fetch_array($result)) {
$group->getFromDB($data['groups_id_destination']);
$a_groups[$data['groups_id_destination']] = $group->getName();
}
echo "<tr class='tab_bg_1' id='groupadd'>";
echo "<td width='200'>";
echo "Escalade vers le groupe ";
echo "</td>";
echo "<td>";
if (PluginEscalationProfile::haveRight("bypassworkflow", 1)) {
Dropdown::show('Group', array('name' => 'group_assign', 'entity' => $ticket->fields['entities_id']));
while ($data = $DB->fetch_array($result)) {
$group->getFromDB($data['groups_id_destination']);
$a_groups[$data['groups_id_destination']] = $group->getName();
}
} else {
$rand = Dropdown::showFromArray('group_assign', $a_groups, array('on_change' => 'Ext.get("useradd").hide();Ext.get("or").hide();'));
}
echo "</td>";
if ($createticketRight) {
echo "<th colspan='2'>";
echo "Créer sous-ticket";
echo "</th>";
} else {
echo "<td colspan='2'>";
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1' id='or'>";
echo "<td>";
echo "</td>";
echo "<td>";
echo "ou";
echo "</td>";
if ($createticketRight) {
echo "<td>";
echo "Créer sous-ticket";
echo "</td>";
echo "<td>";
Dropdown::showYesNo("createsubticket");
echo "</td>";
} else {
echo "<td colspan='2'>";
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1' id='useradd'>";
echo "<td>";
echo "Escalade vers le technicien";
echo "</td>";
echo "<td>";
$user = new User();
$elements = array('0' => Dropdown::EMPTY_VALUE);
$query = "SELECT * FROM `glpi_groups_users`\n WHERE `groups_id`='" . $groups_id . "'";
$result = $DB->query($query);
while ($data = $DB->fetch_assoc($result)) {
$user->getFromDB($data['users_id']);
$elements[$data['users_id']] = $user->getName();
}
$rand = Dropdown::showFromArray("_users_id_assign", $elements, array('on_change' => 'Ext.get("groupadd").hide();Ext.get("or").hide();'));
echo "</td>";
if ($createticketRight) {
echo "<td>";
echo "SLA à appliquer";
echo "</td>";
echo "<td>";
Dropdown::show('Sla', array('entity' => $ticket->fields["entities_id"]));
echo "</td>";
} else {
echo "<td colspan='2'>";
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='2'>";
echo "<span id='show_assignuser{$rand}'></span>";
echo "</td>";
if ($createticketRight) {
echo "<td>";
echo "Groupe de technicien assigné";
echo "</td>";
echo "<td>";
if (PluginEscalationProfile::haveRight("bypassworkflow", 1)) {
Dropdown::show('Group', array('name' => 'groupsubticket', 'entity' => $ticket->fields['entities_id']));
} else {
$rand = Dropdown::showFromArray('groupsubticket', $a_groups);
}
echo "</td>";
} else {
echo "<td colspan='2'>";
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='4' align='center'>";
echo "<input type='hidden' name='tickets_id' value='" . $tickets_id . "'/>";
echo "<input type='submit' class='submit' name='update' value='" . __('Update') . "'/>";
echo "</td>";
echo "</tr>";
} else {
echo "<tr class='tab_bg_1'>";
echo "<td>";
echo "Escalade vers le groupe ";
echo "</td>";
echo "<td>";
$a_groups = array();
foreach ($_SESSION['glpigroups'] as $groups_id) {
$group->getFromDB($groups_id);
$a_groups[$groups_id] = $group->getName();
}
$rand = Dropdown::showFromArray("group_assign", $a_groups);
$params = array('groups_id' => '__VALUE__', 'entity' => $ticket->fields['entities_id'], 'rand' => $rand);
Ajax::updateItemOnSelectEvent("dropdown_group_assign" . $rand, "show_assignuser{$rand}", $CFG_GLPI["root_doc"] . "/plugins/escalation/ajax/dropdownUserassign.php", $params);
if ($createticketRight) {
} else {
echo "<td colspan='2'>";
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='2'>";
echo "<span id='show_assignuser{$rand}'></span>";
echo "</td>";
if ($createticketRight) {
} else {
echo "<td colspan='2'>";
echo "</td>";
}
echo "</tr>";
echo "<tr class='tab_bg_1'>";
echo "<td colspan='4' align='center'>";
echo "<input type='hidden' name='tickets_id' value='" . $tickets_id . "'/>";
echo "<input type='submit' class='submit' name='update' value='" . __('Update') . "'/>";
echo "</td>";
echo "</tr>";
}
echo "</table>";
Html::closeForm();
}