function plugin_init_escalation()
{
global $PLUGIN_HOOKS, $CFG_GLPI;
$PLUGIN_HOOKS['change_profile']['escalation'] = array('PluginEscalationProfile', 'changeprofile');
$PLUGIN_HOOKS['csrf_compliant']['escalation'] = true;
// After escalation, if user can't see the ticket (dan't see all ticket right), it redirect to ticket list
if (isset($_SERVER['HTTP_REFERER']) and strstr($_SERVER['HTTP_REFERER'], "escalation/front/group_group.form.php")) {
if (isset($_GET['id'])) {
$ticket = new Ticket();
$ticket->getFromDB($_GET['id']);
if (!$ticket->canViewItem()) {
// Can't see ticket, go in ticket list
$ticket->redirectToList();
}
}
}
if (isset($_SESSION["glpiID"])) {
$plugin = new Plugin();
if ($plugin->isActivated('escalation')) {
Plugin::registerClass('PluginEscalationProfile', array('addtabon' => array('Profile')));
Plugin::registerClass('PluginEscalationTicketCopy', array('addtabon' => array('Ticket')));
Plugin::registerClass('PluginEscalationConfig', array('addtabon' => array('Entity')));
Plugin::registerClass('PluginEscalationGroup_Group', array('addtabon' => array('Ticket', 'Group')));
$PLUGIN_HOOKS['menu_entry']['escalation'] = false;
PluginEscalationGroup_Group::convertNewTicket();
// limit group
$peConfig = new PluginEscalationConfig();
if ($peConfig->getValue('limitgroup', $_SESSION['glpidefault_entity']) == '1') {
if (strpos($_SERVER['PHP_SELF'], "ticket.form.php") && !isset($_GET['id'])) {
$group = new Group();
$a_groups = array();
$a_groups[0] = Dropdown::EMPTY_VALUE;
foreach ($_SESSION['glpigroups'] as $groups_id) {
$group->getFromDB($groups_id);
$a_groups[$groups_id] = $group->getName();
}
$_SESSION['plugin_escalation_requestergroups'] = $a_groups;
register_shutdown_function('plugin_escalation_on_exit');
ob_start();
}
}
// end limit group
}
$PLUGIN_HOOKS['pre_item_add']['escalation'] = array('Ticket' => array('PluginEscalationGroup_Group', 'selectGroupOnAdd'));
$PLUGIN_HOOKS['item_add']['escalation'] = array('Ticket' => array('PluginEscalationTicketCopy', 'finishAdd'));
// $PLUGIN_HOOKS['pre_item_update']['escalation'] = array('Ticket' => array('PluginEscalationGroup_Group', 'notMultiple'));
}
}
$input['id'] = $_POST['tickets_id'];
$input['_itil_assign'] = array('_type' => 'user', 'users_id' => $_POST['_users_id_assign']);
$ticket->update($input);
$ticket_user = new Ticket_User();
$a_users = $ticket_user->find("`tickets_id`='" . $_POST['tickets_id'] . "'\n AND `type`='2'");
foreach ($a_users as $data) {
if ($data['users_id'] != $_POST['_users_id_assign']) {
$ticket_user->delete($data);
Event::log($_POST['tickets_id'], "ticket", 4, "tracking", $_SESSION["glpiname"] . " " . __('Deletion of an actor to the ticket'));
}
}
$_SESSION['glpiactiveprofile']['assign_ticket'] = $assign_ticket_right;
Html::back();
} else {
if (isset($_POST['addgroup'])) {
$peGroup_Group = new PluginEscalationGroup_Group();
$peGroup_Group->add($_POST);
Html::back();
} else {
if (isset($_POST['deleteitem'])) {
$peGroup_Group = new PluginEscalationGroup_Group();
foreach ($_POST['delgroup'] as $id) {
$peGroup_Group->delete(array('id' => $id));
}
Html::back();
}
}
}
}
Html::back();
Html::footer();
/**
* Display content of tab
*
* @param CommonGLPI $item
* @param integer $tabnum
* @param interger $withtemplate
*
* @return boolean TRUE
*/
static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0)
{
if ($item->getType() == 'Ticket') {
$peGroup_Group = new PluginEscalationGroup_Group();
$peGroup_Group->showGroups($item->getID());
} else {
if ($item->getType() == 'Group') {
$peGroup_Group = new PluginEscalationGroup_Group();
$peGroup_Group->manageGroup($item->getID());
}
}
return TRUE;
}