function display($tpl = null)
{
if (FSS_Settings::Get('support_only_admin_open')) {
return $this->noPermission("Access Denied", "CREATING_NEW_TICKETS_BY_USERS_IS_CURRENTLY_DISABLED");
}
if (!FSS_Permission::auth("fss.ticket.open", "com_fss.support_user")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
$user = JFactory::getUser();
$userid = $user->get('id');
$this->assign('userid', $userid);
$this->assign('email', '');
// defaults for blank ticket
$this->ticket = new stdClass();
$this->ticket->prodid = FSS_Input::getInt('prodid');
$this->ticket->deptid = FSS_Input::getInt('deptid');
$this->ticket->catid = FSS_Input::getInt('catid');
$this->ticket->priid = FSS_Input::getInt('priid');
$this->ticket->subject = FSS_Input::getString('subject');
$this->ticket->body = FSS_Input::getBBCode('body');
$this->errors['subject'] = '';
$this->errors['body'] = '';
$this->errors['cat'] = '';
$what = FSS_Input::getCmd('what');
// done with ticket, try and save, if not, display any errors
if ($what == "add") {
if ($this->saveTicket()) {
echo "Saved OK!";
exit;
$link = 'index.php?option=com_fss&view=ticket&layout=view&Itemid=' . FSS_Input::getInt('Itemid') . '&ticketid=' . $this->ticketid;
$mainframe->redirect($link);
return;
}
}
$this->product = $this->get('Product');
$this->dept = $this->get('Department');
$this->cats = SupportHelper::getCategories();
$this->pris = SupportHelper::getPriorities();
$this->support_user_attach = FSS_Settings::get('support_user_attach');
$this->fields = FSSCF::GetCustomFields(0, $prodid, $deptid);
parent::display();
}
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.glossary")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
$db = JFactory::getDBO();
$aparams = FSS_Settings::GetViewSettingsObj('glossary');
$this->use_letter_bar = $aparams->get('use_letter_bar', 0);
$this->long_desc = $aparams->get('long_desc', 0);
if ($this->use_letter_bar) {
$this->letters = array();
if (FSS_Settings::get('glossary_all_letters')) {
$letters = array('A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z');
foreach ($letters as $letter) {
$this->letters[$letter] = 0;
}
}
$qry = "SELECT UPPER(SUBSTR(word,1,1)) as letter FROM #__fss_glossary";
$where = array();
$where[] = "published = 1";
$where[] = 'language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$user = JFactory::getUser();
$where[] = 'access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')';
if (count($where) > 0) {
$qry .= " WHERE " . implode(" AND ", $where);
}
$qry .= " GROUP BY letter ORDER BY letter";
$db->setQuery($qry);
$letters = $db->loadObjectList();
foreach ($letters as $letter) {
$this->letters[$letter->letter] = 1;
}
if (count($this->letters) == 0) {
return parent::display("empty");
}
}
$this->curletter = "";
// if we are showing on a per letter basis only
if ($this->use_letter_bar == 2) {
reset($this->letters);
$this->curletter = FSS_Input::getString('letter', key($this->letters));
}
if (FSS_Input::getCmd('layout') == "word") {
return $this->showWord();
}
$where = array();
$where[] = "published = 1";
$query = "SELECT * FROM #__fss_glossary";
if ($this->curletter) {
$where[] = "SUBSTR(word,1,1) = '" . FSSJ3Helper::getEscaped($db, $this->curletter) . "'";
}
$where[] = 'language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$user = JFactory::getUser();
$where[] = 'access IN (' . implode(',', $user->getAuthorisedViewLevels()) . ')';
if (count($where) > 0) {
$query .= " WHERE " . implode(" AND ", $where);
}
$query .= " ORDER BY word";
$db->setQuery($query);
$this->rows = $db->loadObjectList();
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'glossary'))) {
$pathway->addItem("Glossary");
}
if (FSS_Settings::get('glossary_use_content_plugins')) {
// apply plugins to article body
$dispatcher = JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
$this->params = $mainframe->getParams('com_fss');
foreach ($this->rows as &$row) {
if ($row->description) {
$art->text = $row->description;
$art->noglossary = 1;
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.glossary', &$art, &$this->params, 0));
$row->description = $art->text;
}
if ($row->longdesc) {
$art->text = $row->longdesc;
$art->noglossary = 1;
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.glossary.long', &$art, &$this->params, 0));
$row->longdesc = $art->text;
}
}
}
FSS_Helper::IncludeModal();
parent::display($tpl);
}
function doDisplayTicket()
{
if (!FSS_Permission::auth("fss.ticket.view", "com_fss.support_user")) {
return FSS_Helper::NoPerm();
}
if (!$this->GetTicket()) {
return;
}
$this->readonly = false;
SupportSource::doUser_View_Redirect($this->ticket);
$this->redirectMergedTickets();
$this->getCCInfo();
// update lang code on ticket
$lang = JFactory::getLanguage()->getTag();
$db = JFactory::getDBO();
$qry = "UPDATE #__fss_ticket_ticket SET lang = '" . FSSJ3Helper::getEscaped($db, $lang) . "' WHERE id = " . $this->ticket['id'];
$db->setQuery($qry);
$db->Query();
$what = FSS_Input::getCmd('what');
if ($what == "print") {
return parent::display("print");
}
$this->FixTicketStatus();
FSS_Helper::IncludeModal();
parent::display();
}
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.kb")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'content' . DS . 'kb.php';
$this->content = new FSS_ContentEdit_KB();
$this->content->Init();
$this->pagetitle = "";
$model = $this->getModel();
$model->content = $this->content;
$this->assign('search', '');
$what = FSS_Input::getCmd('what');
// basic permissions on article stats stop people seeing stats when disabled
if (!FSS_Settings::get('kb_show_views')) {
$what = "";
}
if ($what == "recent" && !FSS_Settings::get('kb_show_recent')) {
$what = "";
}
if ($what == "viewed" && !FSS_Settings::get('kb_show_viewed')) {
$what = "";
}
if ($what == "rated" && !FSS_Settings::get('kb_show_rated')) {
$what = "";
}
$user = JFactory::getUser();
$userid = $user->id;
/*$db = JFactory::getDBO();
$query = "SELECT * FROM #__fss_user WHERE user_id = '".FSSJ3Helper::getEscaped($db, $userid)."'";
$db->setQuery($query);
$this->_permissions = $db->loadAssoc();*/
$fileid = FSS_Input::getInt('fileid');
if ($fileid > 0) {
return $this->downloadFile();
}
FSS_Helper::IncludeModal();
if ($what != "") {
return $this->showWhat();
}
$search = FSS_Input::getString('kbsearch');
if ($search != "") {
return $this->searchArticles();
}
$search = FSS_Input::getString('prodsearch');
if ($search != "") {
return $this->searchProducts();
}
$kbartid = FSS_Input::getInt('kbartid');
if ($kbartid > 0) {
return $this->showArt();
}
$catid = FSS_Input::getInt('catid');
if ($catid > 0) {
return $this->showCat();
}
$prodid = FSS_Input::getInt('prodid');
if ($prodid > 0) {
return $this->showProd();
}
$this->showMain();
}
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.faq")) {
return FSS_Helper::NoPerm();
}
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'content' . DS . 'faqs.php';
$this->content = new FSS_ContentEdit_FAQs();
$this->content->Init();
$model = $this->getModel();
$model->content = $this->content;
$mainframe = JFactory::getApplication();
$faqid = FSS_Input::getInt('faqid');
$aparams = FSS_Settings::GetViewSettingsObj('faqs');
if ($faqid > 0) {
$tmpl = FSS_Input::getCmd('tmpl');
$this->tmpl = $tmpl;
$this->setLayout("faq");
$faq = $this->get("Faq");
$this->faq = $faq;
if (!$this->faq) {
return JError::raiseWarning(404, JText::_('FAQ NOT FOUND'));
}
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'faq'))) {
$pathway->addItem(JText::_('FREQUENTLY_ASKED_QUESTIONS'), FSSRoute::_('index.php?option=com_fss&view=faq'));
}
$pathway->addItem($faq['title'], FSSRoute::_('&limitstart=&layout=&faqid=&catid=' . $faq['faq_cat_id']));
// FIX LINK
$pathway->addItem($faq['question']);
if (FSS_Settings::get('faq_use_content_plugins')) {
// apply plugins to article body
$dispatcher =& JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
$art->text = $faq['answer'];
$art->noglossary = 1;
$this->params = $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.faq', &$art, &$this->params, 0));
$faq['answer'] = $art->text;
}
// load tags
$db = JFactory::getDBO();
$qry = "SELECT * FROM #__fss_faq_tags WHERE faq_id IN (" . FSSJ3Helper::getEscaped($db, $faqid) . ") GROUP BY tag ORDER BY tag";
$db->setQuery($qry);
$rows = $db->loadObjectList();
$this->tags = array();
foreach ($rows as &$row) {
$id = $row->faq_id;
$this->tags[] = "<a href='" . FSSRoute::_('index.php?option=com_fss&view=faq&tag=' . urlencode($row->tag) . '&Itemid=' . FSS_Input::getInt('Itemid')) . "'>{$row->tag}</a>";
}
//$document = JFactory::getDocument();
//$document->setTitle(JText::_("FAQS") . ' - ' . $faq['title']);
if (FSS_Input::getCmd('tmpl') == "component") {
return parent::display("popup");
}
parent::display();
return;
}
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'faq'))) {
$pathway->addItem(JText::_('FREQUENTLY_ASKED_QUESTIONS'), FSSRoute::_('index.php?option=com_fss&view=faq'));
}
$hide_allfaqs = $aparams->get('hide_allfaqs', 0);
$show_featured = $aparams->get('show_featured', 0);
$hide_tags = $aparams->get('hide_tags', 0);
$hide_search = $aparams->get('hide_search', 0);
$view_mode = $aparams->get('view_mode', 'questionwithpopup');
$view_mode_cat = $aparams->get('view_mode_cat', 'list');
$view_mode_incat = $aparams->get('view_mode_incat', 'list');
$enable_pages = $aparams->get('enable_pages', 1);
$num_cat_colums = $aparams->get('num_cat_colums', 1);
if ($num_cat_colums < 1 && !$num_cat_colums) {
$num_cat_colums = 1;
}
if ($view_mode_cat != "list") {
$num_cat_colums = 1;
}
$catlist = $this->get("CatList");
$search = $this->get("Search");
$curcatdesc = $this->get("CurCatDesc");
$curcatimage = $this->get("CurCatImage");
$curcattitle = $this->get("CurCatTitle");
$curcatid = $this->get("CurCatID");
// Get data from the model
if ($curcatid == -4) {
return $this->listTags();
}
if ($curcatid == -5) {
$curcattitle = "Featured FAQs";
$curcatimage = "/components/com_fss/assets/images/featured.png";
}
$pagination = $this->get('Pagination');
$model = $this->getModel();
$search = $model->_search;
if ($search || $curcatid > 0 || FSS_Input::getInt('catid') != "" || FSS_Input::getString('tag') != "") {
$view_mode_cat = "";
}
if ($search) {
FSS_Helper::AllowCache();
}
$items = array();
if ($view_mode_cat == "inline" || $view_mode_cat == "accordian") {
//echo "Getting all data!<br>";
$alldata = $this->get("AllData");
if (FSS_Settings::get('faq_use_content_plugins_list')) {
// apply plugins to article body
$dispatcher = JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
foreach ($alldata as &$item) {
$art->text = $item['answer'];
$art->noglossary = 1;
$this->params = $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.faq', &$art, &$this->params, 0));
$item['answer'] = $art->text;
}
}
foreach ($catlist as &$cat) {
$catid = $cat['id'];
foreach ($alldata as $faq) {
if ($faq['faq_cat_id'] == $catid) {
$cat['faqs'][] = $faq;
}
}
}
// inline mode, so if we have featured faqs listed, load the data for those
$this->featured_faqs = $this->get('FeaturedFaqs');
} else {
$items = $this->get('Data');
if (FSS_Settings::get('faq_use_content_plugins_list')) {
// apply plugins to article body
$dispatcher =& JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
foreach ($items as &$item) {
$art->text = $item['answer'];
$art->noglossary = 1;
$this->params =& $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.faq', &$art, &$this->params, 0));
$item['answer'] = $art->text;
}
}
}
$showfaqs = true;
$showcats = true;
if (FSS_Input::getString('tag') != "") {
// got tag selected
$showfaqs = true;
$showcats = false;
$curcatid = -2;
$pathway = $mainframe->getPathway();
$pathway->addItem(JText::_("TAGS"), FSSRoute::_('index.php?option=com_fss&view=faq&catid=-4&Itemid=' . FSS_Input::getInt('Itemid')));
$pathway->addItem(FSS_Input::getString('tag'));
$curcattitle = FSS_Input::getString('tag');
// do we have a category specified???
} else {
if (FSS_Input::getInt('catid', '') == '' && FSS_Input::getInt('search', '') == '') {
// no cat specified
$showfaqs = false;
$curcatid = -2;
} else {
// got a cat specced
$pathway = $mainframe->getPathway();
$pathway->addItem($curcattitle);
$showcats = false;
}
}
// load tags
$faqids = array();
if ($items && is_array($items)) {
foreach ($items as &$item) {
$faqids[] = FSSJ3Helper::getEscaped($db, $item['id']);
}
}
$db = JFactory::getDBO();
$this->tags = array();
if (count($faqids) > 0) {
$qry = "SELECT * FROM #__fss_faq_tags WHERE faq_id IN (" . implode(", ", $faqids) . ") GROUP BY tag ORDER BY tag";
$db->setQuery($qry);
$rows = $db->loadObjectList();
foreach ($rows as $row) {
$id = $row->faq_id;
if (!array_key_exists($id, $this->tags)) {
$this->tags[$id] = array();
}
$this->tags[$id][] = "<a href='" . FSSRoute::_('index.php?option=com_fss&view=faq&tag=' . urlencode($row->tag) . '&Itemid=' . FSS_Input::getInt('Itemid')) . "'>{$row->tag}</a>";
}
}
// hide tags if none have been set
$qry = "SELECT count(*) as cnt FROM #__fss_faq_tags";
$db->setQuery($qry);
$row = $db->loadObject();
if ($row->cnt == 0) {
$hide_tags = true;
}
$this->catlist = $catlist;
$this->search = $search;
$this->curcattitle = $curcattitle;
$this->curcatimage = $curcatimage;
$this->curcatdesc = $curcatdesc;
// push data into the template
$this->pagination = $pagination;
$this->items = $items;
$this->assign('curcatid', $curcatid);
$this->assign('showcats', $showcats);
$this->assign('showfaqs', $showfaqs);
$this->assign('hide_allfaqs', $hide_allfaqs);
$this->assign('show_featured', $show_featured);
$this->assign('hide_tags', $hide_tags);
$this->assign('hide_search', $hide_search);
$this->assign('view_mode', $view_mode);
$this->assign('num_cat_colums', $num_cat_colums);
$this->assign('view_mode_cat', $view_mode_cat);
$this->assign('view_mode_incat', $view_mode_incat);
$this->assign('enable_pages', $enable_pages);
$db = JFactory::getDBO();
$qry = "SELECT tag FROM #__fss_faq_tags ";
$qry .= ' WHERE language in (' . $db->Quote(JFactory::getLanguage()->getTag()) . ',' . $db->Quote('*') . ')';
$qry .= "GROUP BY tag ORDER BY tag";
$db->setQuery($qry);
$this->all_tags = $db->loadObjectList();
FSS_Helper::IncludeModal();
parent::display($tpl);
}
function display($tpl = null)
{
if (!FSS_Permission::auth("fss.view", "com_fss.announce")) {
return FSS_Helper::NoPerm();
}
$mainframe = JFactory::getApplication();
$aparams = $mainframe->getPageParameters('com_fss');
$announceid = FSS_Input::getInt('announceid');
require_once JPATH_SITE . DS . 'components' . DS . 'com_fss' . DS . 'helper' . DS . 'content' . DS . 'announce.php';
$this->content = new FSS_ContentEdit_Announce();
$this->content->Init();
$model = $this->getModel();
$model->content = $this->content;
if ($announceid) {
$tmpl = FSS_Input::getCmd('tmpl');
$this->tmpl = $tmpl;
$this->setLayout("announce");
$this->announce = $this->get("Announce");
if (!$this->announce) {
$mainframe->redirect(FSSRoute::_("index.php?option=com_fss&view=announce", false));
}
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'announce'))) {
$pathway->addItem(JText::_("ANNOUNCEMENTS"), FSSRoute::_('&limitstart=announceid='));
}
// FIX LINK
$pathway->addItem($this->announce['title']);
$this->comments = new FSS_Comments('announce', $announceid);
$this->comments->PerPage(FSS_Settings::Get('announce_comments_per_page'));
if ($this->comments->Process()) {
return;
}
if (FSS_Settings::get('announce_use_content_plugins')) {
// apply plugins to article body
$dispatcher = JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
$art->text = $this->announce['body'];
$art->noglossary = 1;
$this->params = $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.announce', &$art, &$this->params, 0));
$this->announce['body'] = $art->text;
if ($this->announce['fulltext']) {
$art->text = $this->announce['fulltext'];
$art->noglossary = 1;
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.announce.fulltext', &$art, &$this->params, 0));
$this->announce['fulltext'] = $art->text;
}
}
$this->parser = new FSSParser();
$type = FSS_Settings::Get('announcesingle_use_custom') ? 2 : 3;
$this->parser->Load("announcesingle", $type);
parent::display($tpl);
return;
}
$pathway = $mainframe->getPathway();
if (FSS_Helper::NeedBaseBreadcrumb($pathway, array('view' => 'announce'))) {
$pathway->addItem(JText::_("ANNOUNCEMENTS"));
}
$this->announces = $this->get('Announces');
$this->pagination = $this->get('Pagination');
if (FSS_Settings::get('announce_use_content_plugins_list')) {
// apply plugins to article body
$dispatcher = JDispatcher::getInstance();
JPluginHelper::importPlugin('content');
$art = new stdClass();
foreach ($this->announces as &$item) {
$art->text = $item['body'];
$art->noglossary = 1;
$this->params = $mainframe->getParams('com_fss');
$results = $dispatcher->trigger('onContentPrepare', array('com_fss.announce', &$art, &$this->params, 0));
$item['body'] = $art->text;
}
}
$this->comments = new FSS_Comments('announce', null, $this->announces);
$this->parser = new FSSParser();
$type = FSS_Settings::Get('announce_use_custom') ? 2 : 3;
$this->parser->Load("announce", $type);
if (FSS_Input::getCmd('feed') == "rss") {
//header("Content-Type: text/xml");
header("Content-Type: application/xml; charset=UTF-8");
parent::display("rss");
exit;
} else {
parent::display($tpl);
}
}