/**
* Initialize visitor tracknig.
*
* Triggers {@link \Mibew\EventDispatcher\Events::VISITOR_CREATE} event.
*
* @param string $entry The page the visitor came from to the page with
* tracking code.
* @param string $referer The page where tracking code is placed.
* @return int ID of the visitor.
*/
function track_visitor_start($entry, $referer)
{
$visitor = visitor_from_request();
$db = Database::getInstance();
$db->query("INSERT INTO {sitevisitor} ( " . "userid, username, firsttime, lasttime, entry,details " . ") VALUES ( " . ":userid, :username, :now, :now, :entry, :details " . ")", array(':userid' => $visitor['id'], ':username' => $visitor['name'], ':now' => time(), ':entry' => $entry, ':details' => track_build_details()));
$id = $db->insertedId();
if ($id) {
track_visit_page($id, $referer);
}
$args = array('visitor' => track_get_visitor_by_id($id));
EventDispatcher::getInstance()->triggerEvent(Events::VISITOR_CREATE, $args);
return $id ? $id : 0;
}
function store_message($name, $email, $info, $message, $groupid, $referrer)
{
global $state_left, $current_locale, $kind_for_agent, $kind_user;
$remoteHost = get_remote_host();
$userbrowser = $_SERVER['HTTP_USER_AGENT'];
$visitor = visitor_from_request();
$link = connect();
$thread = create_thread($groupid, $name, $remoteHost, $referrer, $current_locale, $visitor['id'], $userbrowser, $state_left, $link);
if ($referrer) {
post_message_($thread['threadid'], $kind_for_agent, getstring2('chat.came.from', array($referrer)), $link);
}
if ($email) {
post_message_($thread['threadid'], $kind_for_agent, getstring2('chat.visitor.email', array($email)), $link);
}
if ($info) {
post_message_($thread['threadid'], $kind_for_agent, getstring2('chat.visitor.info', array($info)), $link);
}
post_message_($thread['threadid'], $kind_user, $message, $link, $name);
mysql_close($link);
}
/**
* Starts the chat.
*
* @param Request $request Incoming request.
* @return string|\Symfony\Component\HttpFoundation\RedirectResponse
* Rendered page content or a redirect response.
* @todo Split the action into pieces.
*/
public function startAction(Request $request)
{
// Check if we should force the user to use SSL
$ssl_redirect = $this->sslRedirect($request);
if ($ssl_redirect !== false) {
return $ssl_redirect;
}
// Initialize client side application
$this->getAssetManager()->attachJs('js/compiled/chat_app.js');
$thread = null;
// Try to get thread from the session
if (isset($_SESSION[SESSION_PREFIX . 'threadid'])) {
$thread = Thread::reopen($_SESSION[SESSION_PREFIX . 'threadid']);
}
// Create new thread
if (!$thread) {
// Load group info
$group_id = '';
$group_name = '';
$group = null;
if (Settings::get('enablegroups') == '1') {
$group_id = $request->query->get('group');
if (!preg_match("/^\d{1,10}$/", $group_id)) {
$group_id = false;
}
if ($group_id) {
$group = group_by_id($group_id);
if (!$group) {
$group_id = false;
} else {
$group_name = get_group_name($group);
}
}
}
// Get operator code
$operator_code = $request->query->get('operator_code');
if (!preg_match("/^[A-z0-9_]+$/", $operator_code)) {
$operator_code = false;
}
// Get visitor info
$visitor = visitor_from_request();
$info = $request->query->get('info');
$email = $request->query->get('email');
// Get referrer
$referrer = $request->query->get('url', $request->headers->get('referer'));
if ($request->query->get('referrer')) {
$referrer .= "\n" . $request->query->get('referrer');
}
// Check if there are online operators
if (!has_online_operators($group_id)) {
// Display leave message page
$page = array_merge_recursive(
setup_logo($group),
setup_leavemessage(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
)
);
$page['leaveMessageOptions'] = $page['leaveMessage'];
$this->getAssetManager()->attachJs(
$this->startJsApplication($request, $page),
AssetManagerInterface::INLINE,
1000
);
return $this->render('chat', $page);
}
// Get invitation info
if (Settings::get('enabletracking') && !empty($_SESSION[SESSION_PREFIX . 'visitorid'])) {
$invitation_state = invitation_state($_SESSION[SESSION_PREFIX . 'visitorid']);
$visitor_is_invited = $invitation_state['invited'];
} else {
$visitor_is_invited = false;
}
// Get operator info
$requested_operator = false;
if ($operator_code) {
$requested_operator = operator_by_code($operator_code);
}
// Check if survey should be displayed
if (Settings::get('enablepresurvey') == '1' && !$visitor_is_invited && !$requested_operator) {
// Display prechat survey
$page = array_merge_recursive(
setup_logo($group),
setup_survey(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
)
);
$page['surveyOptions'] = $page['survey'];
$this->getAssetManager()->attachJs(
$this->startJsApplication($request, $page),
AssetManagerInterface::INLINE,
1000
);
return $this->render('chat', $page);
}
// Start chat thread
$thread = chat_start_for_user(
$group_id,
$requested_operator,
$visitor['id'],
$visitor['name'],
$referrer,
$info
);
}
$path_args = array(
'thread_id' => intval($thread->id),
'token' => urlencode($thread->lastToken),
);
$chat_style_name = $request->query->get('style');
if (preg_match("/^\w+$/", $chat_style_name)) {
$path_args['style'] = $chat_style_name;
}
return $this->redirect($this->generateUrl('chat_user', $path_args));
}
/**
* Process submitted leave message form.
*
* Send message to operator email and create special meil thread.
* @param array $args Associative array of arguments. It must contains the
* following keys:
* - 'threadId': for this function this param equals to null;
* - 'token': for this function this param equals to null;
* - 'name': string, user name;
* - 'email': string, user email;
* - 'message': string, user message;
* - 'info': string, some info about user;
* - 'referrer': string, page user came from;
* - 'captcha': string, captcha value;
* - 'groupId': selected group id.
*
* @throws \Mibew\RequestProcessor\ThreadProcessorException Can throw an
* exception if captcha or email is wrong.
*/
protected function apiProcessLeaveMessage($args)
{
// Check captcha
if (Settings::get('enablecaptcha') == '1' && can_show_captcha()) {
$captcha = $args['captcha'];
$original = isset($_SESSION[SESSION_PREFIX . 'mibew_captcha'])
? $_SESSION[SESSION_PREFIX . 'mibew_captcha']
: '';
unset($_SESSION[SESSION_PREFIX . 'mibew_captcha']);
if (empty($original) || empty($captcha) || $captcha != $original) {
throw new ThreadProcessorException(
getlocal('The letters you typed don\'t match the letters that were shown in the picture.'),
ThreadProcessorException::ERROR_WRONG_CAPTCHA
);
}
}
// Get form fields
$email = $args['email'];
$name = $args['name'];
$message = $args['message'];
$info = $args['info'];
$referrer = $args['referrer'];
if (!MailUtils::isValidAddress($email)) {
throw new ThreadProcessorException(
wrong_field("Your email"),
ThreadProcessorException::ERROR_WRONG_EMAIL
);
}
// Verify group id
$group_id = '';
if (Settings::get('enablegroups') == '1') {
if (preg_match("/^\d{1,8}$/", $args['groupId']) != 0) {
$group = group_by_id($args['groupId']);
if ($group) {
$group_id = $args['groupId'];
}
}
}
// Create thread for left message
$remote_host = get_remote_host();
$user_browser = $_SERVER['HTTP_USER_AGENT'];
$visitor = visitor_from_request();
// Get message locale
$message_locale = Settings::get('left_messages_locale');
if (!locale_is_available($message_locale)) {
$message_locale = get_home_locale();
}
// Create thread
$thread = new Thread();
$thread->groupId = $group_id;
$thread->userName = $name;
$thread->remote = $remote_host;
$thread->referer = $referrer;
$thread->locale = get_current_locale();
$thread->userId = $visitor['id'];
$thread->userAgent = $user_browser;
$thread->state = Thread::STATE_LEFT;
$thread->closed = time();
$thread->save();
// Send some messages
if ($referrer) {
$thread->postMessage(
Thread::KIND_FOR_AGENT,
getlocal('Vistor came from page {0}', array($referrer), get_current_locale(), true)
);
}
if ($email) {
$thread->postMessage(
Thread::KIND_FOR_AGENT,
getlocal('E-Mail: {0}', array($email), get_current_locale(), true)
);
}
if ($info) {
$thread->postMessage(
Thread::KIND_FOR_AGENT,
getlocal('Info: {0}', array($info), get_current_locale(), true)
);
}
$thread->postMessage(Thread::KIND_USER, $message, array('name' => $name));
// Get email for message
$inbox_mail = get_group_email($group_id);
if (empty($inbox_mail)) {
$inbox_mail = Settings::get('email');
}
// Send email
if ($inbox_mail) {
// Prepare message to send by email
$mail_template = MailTemplate::loadByName('leave_message', $message_locale);
if (!$mail_template) {
trigger_error(
'Cannot send e-mail because "leave_message" mail template cannot be loaded.',
E_USER_WARNING
);
return;
}
$subject = $mail_template->buildSubject(array($args['name']));
$body = $mail_template->buildBody(array(
$args['name'],
$email,
$message,
($info ? $info . "\n" : ""),
));
// Send
$this->getMailerFactory()->getMailer()->send(
MailUtils::buildMessage($inbox_mail, $email, $subject, $body)
);
}
}
}
if (!$thread) {
$groupid = "";
$groupname = "";
if ($settings['enablegroups'] == '1') {
$groupid = verifyparam("group", "/^\\d{1,10}\$/", "");
if ($groupid) {
$group = group_by_id($groupid);
if (!$group) {
$groupid = "";
} else {
$groupname = get_group_name($group);
}
}
}
$visitor = visitor_from_request();
if (isset($_POST['survey']) && $_POST['survey'] == 'on') {
$firstmessage = getparam("message");
$info = getparam("info");
$email = getparam("email");
$referrer = urldecode(getparam("referrer"));
if ($settings["surveyaskcaptcha"] == "1") {
$captcha = getparam('captcha');
$original = isset($_SESSION["mibew_captcha"]) ? $_SESSION["mibew_captcha"] : "";
$survey_captcha_failed = empty($original) || empty($captcha) || $captcha != $original;
unset($_SESSION['mibew_captcha']);
}
if ($settings['usercanchangename'] == "1" && isset($_POST['name'])) {
$newname = getparam("name");
if ($newname != $visitor['name']) {
$data = strtr(base64_encode(myiconv($mibew_encoding, "utf-8", $newname)), '+/=', '-_,');
