/**
* MySupport 0.4 - Task File
* Copyright 2010 Matthew Rogowski
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
** http://www.apache.org/licenses/LICENSE-2.0
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
**/
function task_mysupport($task)
{
global $mybb, $db, $lang;
$lang->load("mysupport");
$task_log = $lang->task_mysupport_ran;
// if this is empty or 0 it'll effect all threads
if ($mybb->settings['mysupporttaskautosolvetime'] > 0) {
$cut = TIME_NOW - intval($mybb->settings['mysupporttaskautosolvetime']);
$mysupport_forums = implode(",", array_map("intval", mysupport_forums()));
// are there any MySupport forums??
if (!empty($mysupport_forums)) {
// select all the unsolved threads in MySupport forums where the last post was before the cut-off time, and either the status time is before the cut-off time, or the status of the thread has never been changed
// this means it's not been posted in, and no MySupport actions have taken place on it, within the cut-off time
$query = $db->simple_select("threads", "tid", "status != '1' AND fid IN (" . $db->escape_string($mysupport_forums) . ") AND lastpost < '" . intval($cut) . "' AND (statustime < '" . intval($cut) . "' OR statustime = '0')");
$tids = array();
while ($thread = $db->fetch_array($query)) {
$tids[] = $thread['tid'];
}
$threads_solved = false;
// if there are any threads to mark as solved
if (!empty($tids)) {
mysupport_change_status($tids, 1, true);
$threads_solved = true;
}
}
if ($threads_solved) {
$task_log .= $lang->sprintf($lang->task_mysupport_autosolve_count, count($tids));
}
}
if ($mybb->settings['mysupporttaskbackup'] > 0) {
$timecut = TIME_NOW - $mybb->settings['mysupporttaskbackup'];
$query = $db->simple_select("mysupport", "*", "type = 'backup' AND extra > '" . intval($timecut) . "'");
// no backups have been made within the cut off time
if ($db->num_rows($query) == 0) {
if (!defined('MYBB_ADMIN_DIR')) {
if (!isset($config['admin_dir'])) {
$config['admin_dir'] = "admin";
}
define('MYBB_ADMIN_DIR', MYBB_ROOT . $config['admin_dir'] . "/");
}
if (is_writable(MYBB_ADMIN_DIR . "backups")) {
$name = substr(md5($mybb->user['uid'] . TIME_NOW), 0, 10) . random_str(54);
$file = MYBB_ADMIN_DIR . "backups/mysupport_backup_" . $name . ".sql";
$f = @fopen($file, "w");
@fwrite($f, "<?php\n");
@fwrite($f, "/**\n * Backup of MySupport data\n * Generated: " . date("dS F Y \\a\\t H:i", TIME_NOW) . "\n * Only to be imported via the MySupport backup importer.\n**/\n\n");
require_once MYBB_ROOT . "inc/plugins/mysupport/mysupport.php";
$mysupport_columns = mysupport_table_columns(2);
foreach ($mysupport_columns as $table => $columns) {
switch ($table) {
case "forums":
$id_field = "fid";
break;
case "threads":
$id_field = "tid";
break;
case "users":
$id_field = "uid";
break;
case "usergroups":
$id_field = "gid";
break;
}
$columns = implode(", ", array_map($db->escape_string, array_keys($columns)));
$query = $db->simple_select($table, $id_field . "," . $columns);
$columns = explode(", ", $columns);
while ($r = $db->fetch_array($query)) {
$set = "";
foreach ($columns as $column) {
if (!empty($set)) {
$set .= ", ";
}
$set .= "`" . $column . "` = '" . $r[$column] . "'";
}
$q = "\$queries[] = \"UPDATE " . TABLE_PREFIX . $table . " SET " . $set . " WHERE `" . $id_field . "` = '" . $r[$id_field] . "'\";\n";
@fwrite($f, $q);
}
}
$query = $db->simple_select("mysupport");
while ($r = $db->fetch_array($query)) {
$keys = array();
$vals = array();
foreach ($r as $key => $val) {
$keys[] = "`" . $key . "`";
$vals[] = "'" . $val . "'";
}
$q = "\$queries[] = \"INSERT INTO " . TABLE_PREFIX . "mysupport (" . implode(",", $keys) . ") VALUES (" . implode(",", $vals) . ")\";\n";
@fwrite($f, $q);
}
@fwrite($f, "?>");
@fclose($f);
$insert = array("type" => "backup", "name" => $db->escape_string($name), "extra" => TIME_NOW);
$db->insert_query("mysupport", $insert);
// get the latest 3 backups
$query = $db->simple_select("mysupport", "mid", "type = 'backup'", array("order_by" => "extra", "order_dir" => "DESC", "limit" => 3));
$backups = array(0);
while ($backup = $db->fetch_field($query, "mid")) {
$backups[] = $backup;
}
$backups = implode(",", array_map("intval", $backups));
// select all the backups that aren't the last 3
$query = $db->simple_select("mysupport", "mid, name", "type = 'backup' AND mid NOT IN (" . $db->escape_string($backups) . ")");
while ($backup = $db->fetch_array($query)) {
if (file_exists(MYBB_ADMIN_DIR . "backups/mysupport_backup_" . $backup['name'] . ".sql")) {
@unlink(MYBB_ADMIN_DIR . "backups/mysupport_backup_" . $backup['name'] . ".sql");
}
$db->delete_query("mysupport", "mid = '" . intval($backup['mid']) . "'");
}
$task_log .= " " . $lang->task_mysupport_backup_ran;
}
}
}
if (!empty($task_log)) {
add_task_log($task, $task_log);
}
/*
SELECT `t`.`tid`, `t`.`subject`, `t`.`fid`, `f`.`name`, `t`.`status`, `t`.`statusuid`, `u1`.`username` AS `statusuid_username`, `t`.`statustime`, `t`.`bestanswer`, `t`.`assign`, `u2`.`username` AS `assign_username`, `t`.`assignuid`, `u3`.`username` AS `assignuid_username`, `t`.`priority`, `m`.`name` AS `priority_name`, `t`.`prefix`, `tp`.`prefix` AS `prefix_name`
FROM `mybb_threads` `t`
LEFT JOIN `mybb_forums` `f` ON `t`.`fid` = `f`.`fid`
LEFT JOIN `mybb_threadprefixes` `tp` ON `t`.`prefix` = `tp`.`pid`
LEFT JOIN `mybb_users` `u1` ON `t`.`statusuid` = `u1`.`uid`
LEFT JOIN `mybb_users` `u2` ON `t`.`assign` = `u2`.`uid`
LEFT JOIN `mybb_users` `u3` ON `t`.`assignuid` = `u3`.`uid`
LEFT JOIN `mybb_mysupport` `m` ON `t`.`priority` = `m`.`mid`
WHERE CONCAT(',', f.parentlist, ',') LIKE '%,1,%'
AND `t`.`closed` NOT LIKE 'moved|%'
ORDER BY `t`.`tid` ASC;
*/
}
function mysupport_upgrade()
{
global $mybb, $db, $cache;
$mysupport_cache = $cache->read("mysupport");
$old_version = $mysupport_cache['version'];
// legacy
if (!$old_version) {
$old_version = $cache->read("mysupport_version");
}
// only need to run through this if the version has actually changed
if (!empty($old_version) && $old_version < MYSUPPORT_VERSION) {
// reimport the settings to add any new ones and refresh the current ones
mysupport_import_settings();
// remove the current templates, but only the master versions
mysupport_do_templates(0, true);
// re-import the master templates
mysupport_do_templates(1);
// add any new table columns that don't already exist
mysupport_table_columns(1);
mysupport_stylesheet(2);
$deleted_settings = array();
$deleted_templates = array();
// go through each upgrade process; versions are only listed here if there were changes FROM that version to the next
// it will go through the ones it needs to and make the changes it needs
if ($old_version <= 0.3) {
// made some mistakes with the original table column additions, 3 of the fields weren't long enough... I do apologise
$db->modify_column("threads", "statusuid", "INT(10) NOT NULL DEFAULT '0'");
$db->modify_column("users", "deniedsupportreason", "INT(5) NOT NULL DEFAULT '0'");
$db->modify_column("users", "deniedsupportuid", "INT(10) NOT NULL DEFAULT '0'");
// maybe 255 isn't big enough for this after all
$db->modify_column("mysupport", "description", "VARCHAR(500) NOT NULL");
}
if ($old_version <= 0.4) {
mysupport_insert_task();
mysupport_stylesheet(1);
mysupport_recount_technical_threads();
$query = $db->simple_select("threads", "DISTINCT assign", "assign != '0'");
while ($user = $db->fetch_field($query, "assign")) {
mysupport_recount_assigned_threads($user);
}
// there's just a 'mysupport' cache now with other things in it
$db->delete_query("datacache", "title = 'mysupport_version'");
// cache priorities and support denial reasons
mysupport_cache("priorities");
mysupport_cache("deniedreasons");
// we need to update the setting of what to log, to include putting threads on hold, but don't change which actions may have logging disabled
if ($mybb->settings['mysupportmodlog']) {
$mybb->settings['mysupportmodlog'] .= ",";
}
$mybb->settings['mysupportmodlog'] .= "12";
$update = array("value" => $db->escape_string($mybb->settings['mysupportmodlog']));
$db->update_query("settings", $update, "name = 'mysupportmodlog'");
rebuild_settings();
}
if (!empty($deleted_settings)) {
$deleted_settings = "'" . implode("','", array_map($db->escape_string, $deleted_settings)) . "'";
// have to use $db->escape_string above instead of around $deleted_settings directly because otherwise it escapes the ' around the names, which are important
$db->delete_query("settings", "name IN ({$deleted_settings})");
mysupport_update_setting_orders();
rebuild_settings();
}
if (!empty($deleted_templates)) {
$deleted_templates = "'" . implode("','", array_map($db->escape_string, $deleted_templates)) . "'";
// have to use $db->escape_string above instead of around $deleted_templates directly because otherwise it escapes the ' around the names, which are important
$db->delete_query("templates", "title IN ({$deleted_templates})");
}
// now we can update the cache with the new version
mysupport_cache("version");
// rebuild the forums and usergroups caches in case anything's changed
$cache->update_forums();
$cache->update_usergroups();
}
}
