Ejemplo n.º 1
0
 $case_id = get_case_id($operator_id);
 $fname = get_respondent_variable("firstName", $respondent_id);
 $lname = get_respondent_variable("lastName", $respondent_id);
 print "<h4>" . T_("Name") . ": {$fname} {$lname}</h4>";
 $appointment = is_on_appointment($ca);
 $call_id = get_call($operator_id);
 $sql = "SELECT o.tryanother, o.require_note\r\n\t\tFROM `call` as c, `outcome` as o\r\n\t\tWHERE c.call_attempt_id = '{$ca}'\r\n\t\tAND c.outcome_id = o.outcome_id\r\n\t\tORDER BY call_id DESC\r\n\t\tLIMIT 1";
 $rst = $db->GetRow($sql);
 if (empty($rst) || $rst['tryanother'] == 1) {
     if (isset($_POST['contactphone'])) {
         $pcontact_phone_id = intval($_POST['contactphone']);
         //If an outcome already assigned, end the current call and start the enxt one to pcontact_phone_id
         //Otherwise bring up the assign outcome window
         if (!$call_id) {
             $call_id = get_call($operator_id, $respondent_id, $pcontact_phone_id, true);
             echo "<script type='text/javascript'>openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id, false) . "\");</script>";
         } else {
             //bring up assign outcome window
             print "<script type='text/javascript'>parent.poptastic('call_interface2.php');</script>";
         }
     }
     if (!$call_id) {
         $sql = "SELECT c. *\r\n                                FROM contact_phone AS c\r\n                                LEFT JOIN (\r\n                                                SELECT contact_phone.contact_phone_id\r\n                                                FROM contact_phone\r\n                                                LEFT JOIN `call` ON ( call.contact_phone_id = contact_phone.contact_phone_id )\r\n                                                LEFT JOIN outcome ON ( call.outcome_id = outcome.outcome_id )\r\n                                                WHERE contact_phone.case_id = '{$case_id}'\r\n                                                AND outcome.tryagain =0\r\n                                          ) AS l ON l.contact_phone_id = c.contact_phone_id\r\n                                LEFT JOIN\r\n                                (\r\n                                 SELECT contact_phone_id\r\n                                 FROM `call`\r\n                                 WHERE call_attempt_id = '{$ca}'\r\n                                 AND outcome_id != 18\r\n                                ) as ca on ca.contact_phone_id = c.contact_phone_id\r\n                                WHERE c.case_id = '{$case_id}'\r\n                                AND l.contact_phone_id IS NULL\r\n                                AND ca.contact_phone_id IS NULL\r\n\t\t\t\torder by c.priority ASC";
         $numsa = $db->GetRow($sql);
         if (!empty($numsa)) {
             if ($appointment) {
                 //create a call on the appointment number
                 $sql = "SELECT cp.*\r\n\t\t\t\t\t\tFROM contact_phone as cp, appointment as a\r\n\t\t\t\t\t\tWHERE cp.case_id = '{$case_id}'\r\n\t\t\t\t\t\tAND a.appointment_id = '{$appointment}'\r\n\t\t\t\t\t\tAND a.contact_phone_id = cp.contact_phone_id";
                 $rs = $db->GetRow($sql);
                 $contact_phone_id = $rs['contact_phone_id'];
             } else {
Ejemplo n.º 2
0
            xhtml_head(T_("Call"), true, array("css/call.css"), array($js), "onload='toggleRec(\"{$newtext}\",\"record.php?start=start\",\"offline\"); openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'", false, false, false, false);
        } else {
            //if no outcome selected, just hang up the call
            if (is_voip_enabled($operator_id)) {
                include "functions/functions.voip.php";
                $v = new voip();
                $v->connect(VOIP_SERVER);
                $v->hangup(get_extension($operator_id));
            }
            //disable recording
            $newtext = T_("Start REC");
            $js = "js/window.js";
            if (browser_ie()) {
                $js = "js/window_ie6.js";
            }
            xhtml_head(T_("Call"), true, array("css/call.css"), array($js), "onload='toggleRec(\"{$newtext}\",\"record.php?start=start\",\"offline\"); openParentObject(\"main-content\",\"" . get_respondentselection_url($operator_id) . "\"); parent.closePopup();'", false, false, false, false);
        }
    }
    print "<p></p>";
    //for XHTML
    xhtml_foot();
    $db->CompleteTrans();
    exit;
}
$call_attempt_id = get_call_attempt($operator_id, false);
$case_id = get_case_id($operator_id);
/**
 * Set the state manually if necessary (i.e if VOIP state is playing up)
 */
if (isset($_GET['newstate'])) {
    $ns = bigintval($_GET['newstate']);
Ejemplo n.º 3
0
        $sql = "SELECT c. *\r\n\t\t\t\t\t\tFROM contact_phone AS c\r\n\t\t\t\t\t\tLEFT JOIN (\r\n\t\t\t\t\t\t\t\tSELECT contact_phone.contact_phone_id\r\n\t\t\t\t\t\t\t\tFROM contact_phone\r\n\t\t\t\t\t\t\t\tLEFT JOIN `call` ON ( call.contact_phone_id = contact_phone.contact_phone_id )\r\n\t\t\t\t\t\t\t\tLEFT JOIN outcome ON ( call.outcome_id = outcome.outcome_id )\r\n\t\t\t\t\t\t\t\tWHERE contact_phone.case_id = '{$case_id}'\r\n\t\t\t\t\t\t\t\tAND outcome.tryagain =0\r\n\t\t\t\t\t\t\t  ) AS l ON l.contact_phone_id = c.contact_phone_id\r\n\t\t\t\t\t\tLEFT JOIN\r\n\t\t\t\t\t\t(\r\n\t\t\t\t\t\t SELECT contact_phone_id\r\n\t\t\t\t\t\t FROM `call`\r\n\t\t\t\t\t\t WHERE call_attempt_id = '{$ca}'\r\n\t\t\t\t\t\t AND outcome_id NOT IN (15,18)\r\n\t\t\t\t\t\t) as ca on ca.contact_phone_id = c.contact_phone_id\r\n\t\t\t\t\t\tWHERE c.case_id = '{$case_id}'\r\n\t\t\t\t\t\tAND l.contact_phone_id IS NULL\r\n\t\t\t\t\t\tAND ca.contact_phone_id IS NULL\r\n\t\t\t\t\t\torder by c.priority ASC";
    }
    $rs = $db->GetRow($sql);
    if (!empty($rs)) {
        $contact_phone_id = $rs['contact_phone_id'];
        if (!isset($rs['respondent_id'])) {
            $sql = "SELECT respondent_id\r\n\t\t\t\t\t\t\tFROM respondent\r\n\t\t\t\t\t\t\tWHERE case_id = {$case_id}";
            $respondent_id = $db->GetOne($sql);
        } else {
            $respondent_id = $rs['respondent_id'];
        }
        $call_id = get_call($operator_id, $respondent_id, $contact_phone_id, true);
    }
}
if (!is_respondent_selection($operator_id)) {
    $data = get_limesurvey_url($operator_id);
} else {
    $data = get_respondentselection_url($operator_id, true, true);
}
//use second interface
xhtml_object($data, "main-content", "embeddedobject content");
?>
		

	</div>
</div>

<?php 
xhtml_foot();
//if ($db->HasFailedTrans()){ print "<p>FAILED AT END of index</p>"; exit();}
$db->CompleteTrans();
Ejemplo n.º 4
0
if (isset($_GET['contact_phone'])) {
    include_once "functions/functions.operator.php";
    include_once "functions/functions.input.php";
    $operator_id = get_operator_id();
    $contact_phone_id = bigintval($_GET['contact_phone']);
    $call_attempt_id = get_call_attempt($operator_id, false);
    $respondent_id = get_respondent_id($call_attempt_id);
    $call_id = get_call($operator_id, $respondent_id, $contact_phone_id, true);
    if ($call_id) {
        if (is_voip_enabled($operator_id)) {
            include "functions/functions.voip.php";
            $v = new voip();
            $v->connect(VOIP_SERVER);
            $v->dial(get_extension($operator_id), get_call_number($call_id));
        }
        header('Location: ' . get_respondentselection_url($operator_id, false));
        die;
    }
}
$js = array();
if (AUTO_LOGOUT_MINUTES !== false) {
    $js = array("include/jquery/jquery-1.4.2.min.js", "js/childnap.js");
}
if (isset($_GET['interface2'])) {
    if (browser_ie()) {
        $jsw = "js/window_ie6_interface2.js";
    } else {
        $jsw = "js/window_interface2.js";
    }
} else {
    if (browser_ie()) {