/**
* Replace placeholders in a string with data for this case/operator
*
* @param string $string The string
* @param int $operator_id The operator id
* @param int $case_id The case id
* @return string The string with replaced text
*
*/
function quexs_template_replace($string)
{
$operator_id = get_operator_id();
$case_id = get_case_id($operator_id);
$respondent_id = get_respondent_id($case_id, $operator_id);
while (stripos($string, "{Respondent:") !== false) {
$answreplace = substr($string, stripos($string, "{Respondent:"), stripos($string, "}", stripos($string, "{Respondent:")) - stripos($string, "{Respondent:") + 1);
$answreplace2 = substr($answreplace, 12, stripos($answreplace, "}", stripos($answreplace, "{Respondent:")) - 12);
$answreplace3 = get_respondent_variable($answreplace2, $respondent_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{Operator:") !== false) {
$answreplace = substr($string, stripos($string, "{Operator:"), stripos($string, "}", stripos($string, "{Operator:")) - stripos($string, "{Operator:") + 1);
$answreplace2 = substr($answreplace, 10, stripos($answreplace, "}", stripos($answreplace, "{Operator:")) - 10);
$answreplace3 = get_operator_variable($answreplace2, $operator_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{Sample:") !== false) {
$answreplace = substr($string, stripos($string, "{Sample:"), stripos($string, "}", stripos($string, "{Sample:")) - stripos($string, "{Sample:") + 1);
$answreplace2 = substr($answreplace, 8, stripos($answreplace, "}", stripos($answreplace, "{Sample:")) - 8);
$answreplace3 = get_sample_variable($answreplace2, $case_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{Outcome:") !== false) {
$answreplace = substr($string, stripos($string, "{Outcome:"), stripos($string, "}", stripos($string, "{Outcome:")) - stripos($string, "{Outcome:") + 1);
$answreplace2 = substr($answreplace, 9, stripos($answreplace, "}", stripos($answreplace, "{Outcome:")) - 9);
$answreplace3 = get_outcome_variable($answreplace2);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{CALLATTEMPTS}") !== false) {
$call_attempts = get_call_attempts($case_id);
$string = str_ireplace("{CALLATTEMPTS}", $call_attempts, $string);
}
while (stripos($string, "{RESPONDENTSELECTIONURL}") !== false) {
$url = get_respondent_selection_url();
$string = str_ireplace("{RESPONDENTSELECTIONURL}", $url, $string);
}
while (stripos($string, "{ONAPPOINTMENT}") !== false) {
$on_appointment = is_on_appointment($case_id, $operator_id);
$str = T_("Not on an appointment");
if ($on_appointment) {
$str = T_("On an appointment");
}
$string = str_ireplace("{ONAPPOINTMENT}", $str, $string);
}
if (stripos($string, "{PERIODOFDAY}") !== false) {
$string = str_ireplace("{PERIODOFDAY}", get_period_of_day($respondent_id), $string);
}
if (stripos($string, "{APPOINTMENTDATE}") !== false) {
$string = str_ireplace("{APPOINTMENTDATE}", get_appointment_date($respondent_id), $string);
}
if (stripos($string, "{APPOINTMENTTIME}") !== false) {
$string = str_ireplace("{APPOINTMENTTIME}", get_appointment_time($respondent_id), $string);
}
if (stripos($string, "{APPOINTMENTNUMBER}") !== false) {
$string = str_ireplace("{APPOINTMENTNUMBER}", get_appointment_number($respondent_id), $string);
}
if (stripos($string, "{PERCCOMPLETE}") !== false) {
$string = str_ireplace("{PERCCOMPLETE}", round(get_percent_complete($case_id), 0), $string);
}
return $string;
}
$chatenabled = false;
} else {
$chatenabled = true;
}
if ($chatenabled && operator_chat_enabled($operator_id)) {
$case_id = get_case_id($operator_id);
//get BOSH service URL
$bosh_service = get_setting("bosh_service");
if (empty($bosh_service)) {
$bosh_service = "/xmpp-httpbind";
}
//could set this on a shift by shift basis if required
$supervisor_xmpp = get_setting("supervisor_xmpp");
//javascript to activate connection for this user
print "<script type='text/javascript'>";
print "var SUPERVISOR_NAME = '" . TQ_("Supervisor") . "';";
print "var MY_NAME = '" . TQ_("Me") . "';";
print "var SUPERVISOR_XMPP = '{$supervisor_xmpp}';";
print "var PRESENCE_MESSAGE = '" . TQ_("Case id") . ": {$case_id}';";
print "var conn = new Strophe.Connection('{$bosh_service}');";
print "conn.connect('" . get_operator_variable("chat_user", $operator_id) . "', '" . get_operator_variable("chat_password", $operator_id) . "', OnConnectionStatus);";
print "</script>";
print "<div style='display:none' id='statusavailable'>" . T_("Supervisor is available") . "</div>";
print "<div id='statusunavailable'>" . T_("Supervisor not available") . "</div>";
print "<div id='chatbox'><label for='chattext'>" . T_("Message") . ":</label><input type='text' id='chattext'/> <input type='submit' id='chatclick' value=\"" . T_("Send") . "\"/></div>";
//table for chat messages
print "<table class='tclass' id='chattable'><tbody><tr><th>" . T_("From") . "</th><th>" . T_("Message") . "</th></tr></tbody></table>";
} else {
print "<p>" . T_("Supervisor chat is not enabled") . "</p>";
}
xhtml_foot();
/**
* Replace placeholders in a string with data for this case/operator
*
* @param string $string The string
* @param int $operator_id The operator id
* @param int $case_id The case id
* @return string The string with replaced text
*
*/
function template_replace($string, $operator_id, $case_id)
{
$respondent_id = get_respondent_id(get_call_attempt($operator_id, false));
while (stripos($string, "{Respondent:") !== false) {
$answreplace = substr($string, stripos($string, "{Respondent:"), stripos($string, "}", stripos($string, "{Respondent:")) - stripos($string, "{Respondent:") + 1);
$answreplace2 = substr($answreplace, 12, stripos($answreplace, "}", stripos($answreplace, "{Respondent:")) - 12);
$answreplace3 = get_respondent_variable($answreplace2, $respondent_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{Operator:") !== false) {
$answreplace = substr($string, stripos($string, "{Operator:"), stripos($string, "}", stripos($string, "{Operator:")) - stripos($string, "{Operator:") + 1);
$answreplace2 = substr($answreplace, 10, stripos($answreplace, "}", stripos($answreplace, "{Operator:")) - 10);
$answreplace3 = get_operator_variable($answreplace2, $operator_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{Sample:") !== false) {
$answreplace = substr($string, stripos($string, "{Sample:"), stripos($string, "}", stripos($string, "{Sample:")) - stripos($string, "{Sample:") + 1);
$answreplace2 = substr($answreplace, 8, stripos($answreplace, "}", stripos($answreplace, "{Sample:")) - 8);
$answreplace3 = get_sample_variable($answreplace2, $case_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
while (stripos($string, "{PeriodOfDay") !== false) {
$answreplace = substr($string, stripos($string, "{PeriodOfDay"), stripos($string, "}", stripos($string, "{PeriodOfDay")) - stripos($string, "{PeriodOfDay") + 1);
$answreplace3 = get_period_of_day($respondent_id);
$string = str_replace($answreplace, $answreplace3, $string);
}
return $string;
}