public function display()
{
global $current_user;
echo $this->getModuleTitle();
$this->ss->assign("RETURN_MODULE", $_REQUEST['return_module']);
$this->ss->assign("RETURN_ACTION", $_REQUEST['return_action']);
$this->ss->assign("RETURN_ID", $_REQUEST['return_id']);
$zendesk_helper = new ZendeskHelper();
$zendesk_instance = $zendesk_helper->getConfigValue('instance');
if ($zendesk_instance == null) {
echo "Thank you for installing Zendesk for SugarCRM.<br/>";
echo "Administrators, please start with <a href='index.php?module=zd_Tickets&action=config'>configuring your Zendesk credentials</a>.";
} else {
$connection = getZendeskConnection();
$this->ss->assign('zendesk_instance', $connection->url());
$this->ss->assign('current_user_id', '_' . $current_user->user_name);
$this->ss->assign('zendesk_login', $zendesk_helper->getPersonalConfigValue('login'));
$this->ss->assign('per_page', $zendesk_helper->getConfigValue('per_page', '6'));
$this->ss->assign('sort', $zendesk_helper->getConfigValue('sort', '1'));
$this->ss->assign('order_by', $zendesk_helper->getConfigValue('order_by', 'priority'));
$this->ss->assign('status_filter', $zendesk_helper->getConfigValue('status_filter', 'lsolved'));
$this->ss->assign('priority_filter', $zendesk_helper->getConfigValue('priority_filter', 'any'));
$this->ss->assign('type_filter', $zendesk_helper->getConfigValue('type_filter', 'any'));
$this->ss->assign('statusoptions', $zendesk_helper->getStatusFilterOptions());
$this->ss->assign('priorityoptions', $zendesk_helper->getPriorityFilterOptions());
$this->ss->assign('typeoptions', $zendesk_helper->getTypeFilterOptions());
$this->ss->assign('columns', $zendesk_helper->getColumnOptions());
$this->ss->display('modules/zd_Tickets/tpls/personalconfig.tpl');
}
}
function ViewMacro()
{
parent::SugarView();
$this->connection = getZendeskConnection();
$this->bean = new zd_Tickets();
$this->bean->load_from_db($_REQUEST['record']);
}
function zd_Tickets()
{
$this->users = array();
parent::zd_Tickets_sugar();
try {
$this->connection = getZendeskConnection();
} catch (Exception $e) {
$this->error_message = $e->getMessage();
}
$this->can_update = true;
$this->can_edit_tags = true;
$this->can_comment = true;
$this->can_public_comment = true;
}
function ViewAssociated()
{
parent::SugarView();
$zendesk_helper = new ZendeskHelper();
$this->focus = new $_REQUEST['focus']();
$this->focus = $this->focus->retrieve($_REQUEST['rec']);
$this->per_page = $zendesk_helper->getConfigValue('per_page', 6);
$this->sort = $zendesk_helper->getConfigValue('sort', '1') == 1 ? 'desc' : 'asc';
$this->order_by = $zendesk_helper->getConfigValue('order_by', 'priority');
$this->status_filter = $zendesk_helper->getConfigValue('status_filter', 'any');
$this->priority_filter = $zendesk_helper->getConfigValue('priority_filter', 'lsolved');
$this->type_filter = $zendesk_helper->getConfigValue('type_filter', 'any');
if ($_REQUEST['page']) {
$this->page = $_REQUEST['page'];
}
if ($_REQUEST['sort']) {
$this->sort = $_REQUEST['sort'];
}
if ($_REQUEST['order_by']) {
$this->order_by = $_REQUEST['order_by'];
}
if ($_REQUEST['status_filter']) {
$this->status_filter = $_REQUEST['status_filter'];
}
if ($_REQUEST['priority_filter']) {
$this->priority_filter = $_REQUEST['priority_filter'];
}
if ($_REQUEST['type_filter']) {
$this->type_filter = $_REQUEST['type_filter'];
}
$this->error_message = null;
try {
$this->connection = getZendeskConnection();
} catch (Exception $e) {
$this->error_message = $e->getMessage();
}
}
