$assocAccount = findSugarAccountByPhoneNumber($rawData['callerID']);
if ($assocAccount != FALSE) {
logLine("Found a matching account, relating to account instead of contact\n");
$beanID = $assocAccount['values']['id'];
$beanType = $assocAccount['type'];
$parentType = 'Accounts';
$parentID = $beanID;
} else {
$assoSugarObject = findSugarObjectByPhoneNumber($rawData['callerID']);
$beanID = $assoSugarObject['values']['id'];
$beanType = $assoSugarObject['type'];
}
}
setRelationshipBetweenCallAndBean($callRecord['sweet']['id'], $beanType, $beanID);
if ($beanType == "Contacts" && !empty($beanID)) {
$assocAccount = findAccountForContact($beanID);
if ($assocAccount) {
$parentType = 'Accounts';
$parentID = $assocAccount;
}
} else {
if ($beanType == "Accounts") {
$parentType = "Accounts";
$parentID = $beanID;
}
}
echo "! Call start was " . gmdate('Y-m-d H:i:s', $callStart) . "\n";
//
// ... on success also update entry in Calls module
//
logLine(" (INBOUND) now updating record in /Calls/ id=" . $callRecord['sweet']['id'] . "...\n");
if ($callDurationRaw > 10) {
$callStatus = "Held";
$callName = "Successfull call";
} else {
$callStatus = "Missed";
$callName = sprintf("Failed call (%s) ", $e['Cause-txt']);
$callDescription = "Missed/failed call\n";
$callDescription .= "------------------\n";
$callDescription .= sprintf(" %-20s : %-40s\n", "Caller ID", $rawData['callerID']);
}
// ** EXPERIMENTAL **
$assoSugarObject = findSugarObjectByPhoneNumber($rawData['callerID']);
$parentID = NULL;
$parentType = NULL;
if ($assoSugarObject && $assoSugarObject['type'] == 'Contacts') {
$assocAccount = findAccountForContact($assoSugarObject['values']['id']);
if ($assocAccount) {
$parentType = 'Accounts';
$parentID = $assocAccount;
}
}
echo "! Call start was " . gmdate('Y-m-d H:i:s', $callStart) . "\n";
//
// ... on success also update entry in Calls module
//
print "# SQL update successfull, now updating record in /Calls/...\n";
$soapResult = $soapClient->call('set_entry', array('session' => $soapSessionId, 'module_name' => 'Calls', 'name_value_list' => array(array('name' => 'id', 'value' => $callRecord['sweet']['id']), array('name' => 'name', 'value' => $callName), array('name' => 'duration_hours', 'value' => $callDurationHours), array('name' => 'duration_minutes', 'value' => $callDurationMinutes), array('name' => 'status', 'value' => $callStatus), array('name' => 'description', 'value' => $callDescription), array('name' => 'asterisk_caller_id_c', 'value' => $rawData['callerID']), array('name' => 'date_start', 'value' => gmdate('Y-m-d H:i:s', $callStart)), array('name' => 'parent_type', 'value' => $parentType), array('name' => 'parent_id', 'value' => $parentID), array('name' => 'assigned_user_id', 'value' => $assignedUser))));
//
// Establish Relationship if possible
//
if ($assoSugarObject) {
// from a generic company number
$accountId = findAccountByPhoneNumber($accountPhoneNumber);
if ($accountId) {
// Is a shared company phone, link to a company only
$parentType = 'Accounts';
$parentID = $accountId;
$assoSugarObject = false;
// no contact
} else {
// Attempt to find a Contact an individual number
$assoSugarObject = findContactByPhoneNumber($accountPhoneNumber);
// Try to find a parent company
$parentID = NULL;
$parentType = NULL;
if ($assoSugarObject && $assoSugarObject['type'] == 'Contacts') {
$assocAccount = isset($assoSugarObject['values']['id']) ? findAccountForContact($assoSugarObject['values']['id']) : FALSE;
if ($assocAccount) {
$parentType = 'Accounts';
$parentID = $assocAccount;
}
}
}
echo "! Call start was " . gmdate('Y-m-d H:i:s', $callStart) . "\n";
//
// ... on success also update entry in Calls module
//
print "# SQL update successfull, now updating record in /Calls/...\n";
$soapResult = $soapClient->call('set_entry', array('session' => $soapSessionId, 'module_name' => 'Calls', 'name_value_list' => array(array('name' => 'id', 'value' => $callRecord['sweet']['id']), array('name' => 'name', 'value' => $callName), array('name' => 'duration_hours', 'value' => $callDurationHours), array('name' => 'duration_minutes', 'value' => $callDurationMinutes), array('name' => 'duration_seconds', 'value' => $callDurationSeconds), array('name' => 'status', 'value' => $callStatus), array('name' => 'description', 'value' => $callDescription), array('name' => 'asterisk_caller_id_c', 'value' => $contactNum), array('name' => 'date_start', 'value' => gmdate('Y-m-d H:i:s', $callStart)), array('name' => 'parent_type', 'value' => $parentType), array('name' => 'parent_id', 'value' => $parentID), array('name' => 'assigned_user_id', 'value' => $assignedUser))));
//
// Establish Relationship if possible
//
