/**
* Checks that the email address given is a contact that has not yet
* been imported into the DB, then imports them.
* @author Lea Anthony
* @param string $email. Email
* @return An array of the user data (if found)
*/
function ldapImportCustomerFromEmail($email)
{
global $CONFIG;
$toReturn = false;
debug_log("ldapImportCustomerFromEmail {$email}", TRUE);
if (!empty($email)) {
$sql = "SELECT id, username, contact_source FROM `{$GLOBALS['dbContacts']}` WHERE email = '{$email}'";
debug_log($sql, TRUE);
$result = mysql_query($sql);
if (mysql_error()) {
trigger_error("MySQL Query Error " . mysql_error(), E_USER_WARNING);
}
if (mysql_num_rows($result) == 1) {
// Can only deal with the case where one exists, if multiple contacts have the same email address its difficult to deal with
$obj = mysql_fetch_object($result);
if ($obj->contact_source == 'sit') {
$toReturn = true;
} elseif ($obj->contact_source == 'ldap') {
if (authenticateLDAP($obj->username, '', $obj->id, false, true, false)) {
$toReturn = true;
}
} else {
// Exists but of some other type
$toReturn = true;
}
} elseif (mysql_num_rows($result) > 1) {
debug_log("More than one contact was found in LDAP with this address '{$email}', not importing", TRUE);
// Contact does exists with these details, just theres more than one of them
$toReturn = true;
} else {
// Zero found
if ($CONFIG['use_ldap']) {
// Try and search
if (authenticateLDAP($email, '', 0, false, true, true)) {
$toReturn = true;
}
}
}
}
return $toReturn;
}
}
// Use default service level if we didn't find one above
if ($servicelevel == '') {
$servicelevel = $CONFIG['default_service_level'];
}
if ($CONFIG['use_ldap']) {
// Attempt to update contact
$sql = "SELECT username, contact_source FROM `{$GLOBALS['dbContacts']}` WHERE id = {$contactid}";
$result = mysql_query($sql);
if (mysql_error()) {
trigger_error(mysql_error(), E_USER_WARNING);
}
$obj = mysql_fetch_object($result);
if ($obj->contact_source == 'ldap') {
//function authenticateLDAP($username, $password, $id = 0, $user=TRUE, $populateOnly=FALSE, $searchOnEmail=FALSE)
authenticateLDAP($obj->username, '', $contactid, false, true, false);
}
}
// Check the service level priorities, look for the highest possible and reduce the chosen priority if needed
$sql = "SELECT priority FROM `{$dbServiceLevels}` WHERE tag='{$servicelevel}' ORDER BY priority DESC LIMIT 1";
$result = mysql_query($sql);
if (mysql_error()) {
trigger_error(mysql_error(), E_USER_WARNING);
}
list($highestpriority) = mysql_fetch_row($result);
if ($priority > $highestpriority) {
$prioritychangedmessage = " (" . sprintf($strReducedPrioritySLA, priority_name($priority)) . ")";
$priority = $highestpriority;
}
$sql = "INSERT INTO `{$dbIncidents}` (title, owner, contact, priority, servicelevel, status, type, maintenanceid, ";
$sql .= "product, softwareid, productversion, productservicepacks, opened, lastupdated, timeofnextaction) ";
function authenticateContact($username, $password)
{
debug_log("authenticateContact called");
global $CONFIG;
$toReturn = false;
$sql = "SELECT id, password, contact_source, active FROM `{$GLOBALS['dbContacts']}` WHERE username = '******'";
$result = mysql_query($sql);
if (mysql_error()) {
trigger_error(mysql_error(), E_USER_WARNING);
}
if (mysql_num_rows($result) == 1) {
debug_log("Authenticate: Just one contact in db");
// Exists in SiT DB
$obj = mysql_fetch_object($result);
if ($obj->contact_source == 'sit') {
if ((md5($password) == $obj->password or $password == $obj->password) and $obj->active == 'true') {
$toReturn = true;
} else {
$toReturn = false;
}
} elseif ($obj->contact_source == 'ldap') {
// Auth against LDAP and sync
$toReturn = authenticateLDAP($username, $password, $obj->id, false);
if ($toReturn === -1) {
// Communication with LDAP server failed
if ($CONFIG['ldap_allow_cached_password']) {
debug_log("LDAP connection failed, using cached password");
// Use cached password
if ((md5($password) == $obj->password or $password == $obj->password) and $obj->active == 'true') {
$toReturn = true;
} else {
$toReturn = false;
}
debug_log("Cached contact {$toReturn} {$password}");
} else {
debug_log("Cached passwords are not enabled");
$toReturn = false;
}
} elseif ($toReturn) {
$toReturn = true;
} else {
$toReturn = false;
}
} else {
debug_log("Source SOMETHING ELSE this shouldn't happen'");
$toReturn = false;
}
} elseif (mysql_num_rows($result) > 1) {
debug_log("Multiple");
// Multiple this should NEVER happen
trigger_error($GLOBALS['strUsernameNotUnique'], E_USER_ERROR);
$toReturn = false;
} else {
debug_log("Authenticate: No matching contact '{$username}' found in db");
// Don't exist, check LDAP etc
if ($CONFIG['use_ldap'] and !empty($CONFIG['ldap_customer_group'])) {
$toReturn = authenticateLDAP($username, $password, 0, false);
if ($toReturn === -1) {
$toReturn = false;
}
}
}
debug_log("authenticateContact returning {$toReturn}");
return $toReturn;
}