/**
* Create a DNC entry for a lead
*
* @param Lead $lead
* @param string|array $channel If an array with an ID, use the structure ['email' => 123]
* @param string $comments
* @param int $reason
* @param bool $flush
*
* @return boolean If a DNC entry is added or updated, returns true. If a DNC is already present
* and has the specified reason, nothing is done and this returns false.
*/
public function addDncForLead(Lead $lead, $channel, $comments = '', $reason = DoNotContact::BOUNCED, $flush = true)
{
$isContactable = $this->isContactable($lead, $channel);
$reason = $this->determineReasonFromTag($reason);
// If they don't have a DNC entry yet
if ($isContactable === DoNotContact::IS_CONTACTABLE) {
$dnc = new DoNotContact();
if (is_array($channel)) {
$channelId = reset($channel);
$channel = key($channel);
$dnc->setChannelId((int) $channelId);
}
$dnc->setChannel($channel);
$dnc->setReason($reason);
$dnc->setLead($lead);
$dnc->setDateAdded(new \DateTime());
$dnc->setComments($comments);
$lead->addDoNotContactEntry($dnc);
$this->getRepository()->saveEntity($lead);
if ($flush) {
$this->em->flush();
}
return true;
} elseif ($isContactable !== $reason) {
/** @var DoNotContact $dnc */
foreach ($lead->getDoNotContact() as $dnc) {
// Only update if the contact did not unsubscribe themselves
if ($dnc->getChannel() === $channel && $dnc->getReason() !== DoNotContact::UNSUBSCRIBED) {
// Remove the outdated entry
$lead->removeDoNotContactEntry($dnc);
// Update the DNC entry
$dnc->setChannel($channel);
$dnc->setReason($reason);
$dnc->setLead($lead);
$dnc->setDateAdded(new \DateTime());
$dnc->setComments($comments);
// Re-add the entry to the lead
$lead->addDoNotContactEntry($dnc);
// Persist
$this->getRepository()->saveEntity($lead);
if ($flush) {
$this->em->flush();
}
return true;
}
}
}
return false;
}
/**
* @param DoNotContact $doNotContact
*/
public function removeDoNotContactEntry(DoNotContact $doNotContact)
{
$this->changes['dnc_status'] = array('removed', $doNotContact->getChannel());
$this->doNotContact->removeElement($doNotContact);
}
/**
* @param DoNotContact $doNotContact
*/
public function removeDoNotContactEntry(DoNotContact $doNotContact)
{
$this->changes['dnc_channel_status'][$doNotContact->getChannel()] = ['reason' => DoNotContact::IS_CONTACTABLE, 'old_reason' => $doNotContact->getReason(), 'comments' => $doNotContact->getComments()];
// @deprecated to be removed in 2.0
$this->changes['dnc_status'] = ['removed', $doNotContact->getComments()];
$this->doNotContact->removeElement($doNotContact);
}
/**
* Create a DNC entry for a lead.
*
* @param Lead $lead
* @param string|array $channel If an array with an ID, use the structure ['email' => 123]
* @param string $comments
* @param int $reason Must be a class constant from the DoNotContact class
* @param bool $persist
* @param bool $checkCurrentStatus
*
* @return bool|DoNotContact If a DNC entry is added or updated, returns the DoNotContact object. If a DNC is already present
* and has the specified reason, nothing is done and this returns false
*/
public function addDncForLead(Lead $lead, $channel, $comments = '', $reason = DoNotContact::BOUNCED, $persist = true, $checkCurrentStatus = true)
{
// if !$checkCurrentStatus, assume is contactable due to already being valided
$isContactable = $checkCurrentStatus ? $this->isContactable($lead, $channel) : DoNotContact::IS_CONTACTABLE;
// If they don't have a DNC entry yet
if ($isContactable === DoNotContact::IS_CONTACTABLE) {
$dnc = new DoNotContact();
if (is_array($channel)) {
$channelId = reset($channel);
$channel = key($channel);
$dnc->setChannelId((int) $channelId);
}
$dnc->setChannel($channel);
$dnc->setReason($reason);
$dnc->setLead($lead);
$dnc->setDateAdded(new \DateTime());
$dnc->setComments($comments);
$lead->addDoNotContactEntry($dnc);
if ($persist) {
// Use model saveEntity to trigger events for DNC change
$this->saveEntity($lead);
}
return $dnc;
} elseif ($isContactable !== $reason) {
/** @var DoNotContact $dnc */
foreach ($lead->getDoNotContact() as $dnc) {
// Only update if the contact did not unsubscribe themselves
if ($dnc->getChannel() === $channel && $dnc->getReason() !== DoNotContact::UNSUBSCRIBED) {
// Remove the outdated entry
$lead->removeDoNotContactEntry($dnc);
// Update the DNC entry
$dnc->setChannel($channel);
$dnc->setReason($reason);
$dnc->setLead($lead);
$dnc->setDateAdded(new \DateTime());
$dnc->setComments($comments);
// Re-add the entry to the lead
$lead->addDoNotContactEntry($dnc);
if ($persist) {
// Use model saveEntity to trigger events for DNC change
$this->saveEntity($lead);
}
return $dnc;
}
}
}
return false;
}
