/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id)
{
$ticket = Models\Ticket::find($id);
$status_lists = Models\Status::lists('name', 'id');
$priority_lists = Models\Priority::lists('name', 'id');
$category_lists = Models\Category::lists('name', 'id');
$agent_lists = ['auto' => 'Auto Select'] + Models\Agent::agentsLists($ticket->category_id);
$comments = $ticket->comments()->paginate(config('ticketit.paginate_items'));
return view('ticketit::tickets.show', compact('ticket', 'status_lists', 'priority_lists', 'category_lists', 'agent_lists', 'comments'));
}
/**
* Display the specified resource.
*
* @param int $id
* @return Response
*/
public function show($id)
{
$ticket = $this->tickets->find($id);
$status_lists = Models\Status::lists('name', 'id');
$priority_lists = Models\Priority::lists('name', 'id');
$category_lists = Models\Category::lists('name', 'id');
$close_perm = $this->permToClose($id);
$reopen_perm = $this->permToReopen($id);
$cat_agents = Models\Category::find($ticket->category_id)->agents()->agentsLists();
if (is_array($cat_agents)) {
$agent_lists = ['auto' => 'Auto Select'] + $cat_agents;
} else {
$agent_lists = ['auto' => 'Auto Select'];
}
$comments = $ticket->comments()->paginate(Setting::grab('paginate_items'));
return view('ticketit::tickets.show', compact('ticket', 'status_lists', 'priority_lists', 'category_lists', 'agent_lists', 'comments', 'close_perm', 'reopen_perm'));
}
