public function agentSelectList($category_id, $ticket_id)
{
$agents = ['auto' => 'Auto Select'] + Models\Agent::agentsLists($category_id);
$selected_Agent = Models\Ticket::find($ticket_id)->agent->id;
$select = '<select class="form-control" id="agent_id" name="agent_id">';
foreach ($agents as $id => $name) {
$selected = $id == $selected_Agent ? "selected" : "";
$select .= '<option value="' . $id . '" ' . $selected . '>' . $name . '</option>';
}
$select .= '</select>';
return $select;
}