function notify()
{
#email ticket
$assign_msg_subject = Opentts::loadvar("agent_subject");
eval("\$assign_msg_subject=\"{$assign_msg_subject}\";");
$assign_msg_body = Opentts::loadvar("agent_email_body");
eval("\$assign_msg_body=\"{$assign_msg_body}\";");
$reply_msg_subject = Opentts::loadvar("client_email_subject");
eval("\$reply_msg_subject=\"{$reply_msg_subject}\";");
$reply_msg_body = Opentts::loadvar("client_email_body");
eval("\$reply_msg_body=\"{$reply_msg_body}\";");
if ($t_sms) {
priv_msg("{$t_from}", "{$t_assigned}", "{$assign_msg_subject}", "{$assign_msg_body}");
priv_msg("{$t_assigned}", "{$t_from}", "{$reply_msg_subject}", "{$reply_msg_body}");
}
if ($t_email) {
$agent_email = User::fetch_email_by_uid($t_assigned);
$issuer_email = User::fetch_email_by_uid($t_from);
mail("{$agent_email}", "{$assign_msg_subject}", "{$assign_msg_body}");
mail("{$issuer_email}", "{$reply_msg_subject}", "{$reply_msg_body}");
}
}
function welcome()
{
include 'themes/Aqua/welcome.html';
echo Opentts::loadvar("welcome_message");
return TRUE;
}
