public function getConversationItem($mode, $convId)
 {
     $userId = OW::getUser()->getId();
     $conversation = $this->conversationDao->getConversationItem($convId);
     $conversationRead = 0;
     $conversationHasReply = false;
     switch ($userId) {
         case $conversation['initiatorId']:
             $conversationOpponentId = $conversation['interlocutorId'];
             if ((int) $conversation['read'] & MAILBOX_BOL_ConversationDao::READ_INITIATOR) {
                 $conversationRead = 1;
             }
             break;
         case $conversation['interlocutorId']:
             $conversationOpponentId = $conversation['initiatorId'];
             if ((int) $conversation['read'] & MAILBOX_BOL_ConversationDao::READ_INTERLOCUTOR) {
                 $conversationRead = 1;
             }
             break;
     }
     switch ($userId) {
         case $conversation['lastMessageSenderId']:
             $conversationHasReply = false;
             break;
         case $conversation['lastMessageRecipientId']:
             $conversationHasReply = true;
             break;
     }
     $conversation['opponentId'] = $conversationOpponentId;
     $conversation['conversationRead'] = $conversationRead;
     $conversation['mode'] = $mode;
     $profileDisplayname = BOL_UserService::getInstance()->getDisplayName($conversationOpponentId);
     $profileDisplayname = empty($profileDisplayname) ? BOL_UserService::getInstance()->getUserName($conversationOpponentId) : $profileDisplayname;
     $profileUrl = BOL_UserService::getInstance()->getUserUrl($conversationOpponentId);
     $avatarUrl = BOL_AvatarService::getInstance()->getAvatarUrl($conversationOpponentId);
     $profileAvatarUrl = empty($avatarUrl) ? BOL_AvatarService::getInstance()->getDefaultAvatarUrl() : $avatarUrl;
     $convDate = empty($conversation['timeStamp']) ? '' : UTIL_DateTime::formatDate((int) $conversation['timeStamp'], true);
     $convPreview = $this->getConversationPreviewText($conversation);
     $item = array();
     $item['conversationId'] = (int) $convId;
     $item['opponentId'] = (int) $conversationOpponentId;
     $item['mode'] = $mode;
     $item['conversationRead'] = (int) $conversationRead;
     $item['profileUrl'] = $profileUrl;
     $item['avatarUrl'] = $profileAvatarUrl;
     $avatarData = BOL_AvatarService::getInstance()->getDataForUserAvatars(array($conversationOpponentId));
     $item['avatarLabel'] = !empty($avatarData[$conversationOpponentId]) ? mb_substr($avatarData[$conversationOpponentId]['label'], 0, 1) : ' ';
     $item['displayName'] = $profileDisplayname;
     $item['dateLabel'] = $convDate;
     $item['previewText'] = $convPreview;
     $item['lastMessageTimestamp'] = (int) $conversation['timeStamp'];
     $item['reply'] = $conversationHasReply;
     $item['newMessageCount'] = $this->countUnreadMessagesForConversation($convId, $userId);
     if ((int) $conversation['initiatorId'] == OW::getUser()->getId()) {
         $item['conversationViewed'] = (bool) ((int) $conversation['viewed'] & MAILBOX_BOL_ConversationDao::VIEW_INITIATOR);
     }
     if ((int) $conversation['interlocutorId'] == OW::getUser()->getId()) {
         $item['conversationViewed'] = (bool) ((int) $conversation['viewed'] & MAILBOX_BOL_ConversationDao::VIEW_INTERLOCUTOR);
     }
     if ($mode == 'chat') {
         $item['url'] = OW::getRouter()->urlForRoute('mailbox_chat_conversation', array('userId' => $conversationOpponentId));
     }
     if ($mode == 'mail') {
         $item['url'] = OW::getRouter()->urlForRoute('mailbox_mail_conversation', array('convId' => $convId));
     }
     return $item;
 }