Workflow::prePage($prj_id, 'post_note');
if ($cat == 'post_result' && !empty($_GET['post_result'])) {
$res = (int) $_GET['post_result'];
$tpl->assign('post_result', $res);
} elseif ($cat == 'post_note') {
// change status
$status = isset($_POST['new_status']) ? (int) $_POST['new_status'] : null;
if ($status) {
$res = Issue::setStatus($issue_id, $status);
if ($res != -1) {
$new_status = Status::getStatusTitle($status);
History::add($issue_id, $usr_id, 'status_changed', "Status changed to '{status}' by {user} when sending a note", array('status' => $new_status, 'user' => User::getFullName($usr_id)));
}
}
$res = Note::insertFromPost($usr_id, $issue_id);
Issue_Field::updateValues($issue_id, 'post_note', @$_REQUEST['issue_field']);
if ($res == -1) {
Misc::setMessage(ev_gettext('An error occurred while trying to run your query'), Misc::MSG_ERROR);
} else {
Misc::setMessage(ev_gettext('Thank you, the internal note was posted successfully.'), Misc::MSG_INFO);
}
$tpl->assign('post_result', $res);
// enter the time tracking entry about this phone support entry
if (!empty($_POST['time_spent'])) {
if (isset($_POST['time_summary']) && !empty($_POST['time_summary'])) {
$summary = (string) $_POST['time_summary'];
} else {
$summary = 'Time entry inserted when sending an internal note.';
}
$date = (array) $_POST['date'];
$ttc_id = (int) $_POST['time_category'];
