function getCustomArray($_getCustomParams = null)
{
Server::InitDataBlock(array("INPUTS"));
if (empty($_getCustomParams)) {
$_getCustomParams = array('', '', '', '', '', '', '', '', '', '');
}
for ($i = 0; $i <= 9; $i++) {
if (isset($_GET["cf" . $i])) {
$_getCustomParams[$i] = Encoding::Base64UrlDecode($_GET["cf" . $i]);
} else {
if (isset($_POST["p_cf" . $i]) && !empty($_POST["p_cf" . $i])) {
$_getCustomParams[$i] = Encoding::Base64UrlDecode($_POST["p_cf" . $i]);
} else {
if (isset($_POST["form_" . $i]) && !empty($_POST["form_" . $i])) {
$_getCustomParams[$i] = $_POST["form_" . $i];
} else {
if ((Server::$Inputs[$i]->Type == "CheckBox" || Server::$Inputs[$i]->Type == "ComboBox") && empty($_getCustomParams[$i])) {
$_getCustomParams[$i] = "0";
}
}
}
}
}
return $_getCustomParams;
}
function ProcessPosts()
{
global $USER;
$pc = 0;
if (!empty($USER->Browsers[0]->QueuedPosts)) {
if (!$USER->Browsers[0]->Waiting) {
while (!empty($_GET["mi" . $pc])) {
$pc++;
}
foreach ($USER->Browsers[0]->QueuedPosts as $id => $postar) {
$_GET["mp" . $pc] = $postar[0];
$_GET["mrid" . $pc] = $_GET["mi" . $pc] = Encoding::Base64UrlEncode($id);
$_GET["mc" . $pc++] = Encoding::Base64UrlEncode($postar[1]);
DBManager::Execute(true, "DELETE FROM `" . DB_PREFIX . DATABASE_POSTS . "` WHERE `id`='" . DBManager::RealEscape($id) . "' LIMIT 1;");
}
$pc = 0;
$USER->Browsers[0]->QueuedPosts = array();
}
}
$this->OverlayHTML = "";
if (!empty($_GET["mi" . $pc]) || $USER->Browsers[0]->Waiting || !empty($USER->Browsers[0]->InitChatWith) || !empty($USER->Browsers[0]->Forward) && !$USER->Browsers[0]->Forward->Received && $USER->Browsers[0]->Forward->Processed) {
if ($USER->Browsers[0]->Waiting && $this->Botmode && !empty($USER->Browsers[0]->QueuedPosts)) {
$USER->Browsers[0]->QueuedPosts = array();
} else {
if (!Visitor::$OpenChatExternal) {
$this->Init();
}
}
if (!empty($USER->Browsers[0]->Forward) && !$USER->Browsers[0]->Forward->Received && $USER->Browsers[0]->Forward->Processed) {
$USER->Browsers[0]->Forward->Save(true, true);
Visitor::$IsActiveOverlayChat = !$USER->Browsers[0]->Declined;
}
}
if (!empty($USER->Browsers[0]->ChatId)) {
$USER->AddFunctionCall("lz_chat_id='" . $USER->Browsers[0]->ChatId . "';", false);
}
$USER->Browsers[0]->VisitId = $USER->VisitId;
while (!empty($_GET["mi" . $pc])) {
$id = Communication::ReadParameter("mrid" . $pc, md5($USER->Browsers[0]->SystemId . $USER->Browsers[0]->ChatId . $_GET["mi" . $pc]));
$senderName = !empty($USER->Browsers[0]->UserData->Fullname) ? $USER->Browsers[0]->UserData->Fullname : LocalizationManager::$TranslationStrings["client_guest"] . " " . Visitor::GetNoName($USER->UserId . Communication::GetIP());
$post = new Post($id, $USER->Browsers[0]->SystemId, "", Encoding::Base64UrlDecode($_GET["mp" . $pc]), Communication::ReadParameter("mc" . $pc, time()), $USER->Browsers[0]->ChatId, $senderName);
$post->BrowserId = VisitorMonitoring::$Browser->BrowserId;
if (!empty($_GET["mpti" . $pc])) {
$post->Translation = Encoding::Base64UrlDecode($_GET["mpt" . $pc]);
$post->TranslationISO = Encoding::Base64UrlDecode($_GET["mpti" . $pc]);
}
$saved = false;
if (!$USER->Browsers[0]->Waiting) {
foreach (Server::$Groups as $groupid => $group) {
if ($group->IsDynamic && $USER->Browsers[0]->Status == CHAT_STATUS_ACTIVE && isset($group->Members[$USER->Browsers[0]->SystemId])) {
foreach ($group->Members as $member => $persistent) {
if ($member != $USER->Browsers[0]->SystemId) {
if (!empty(Server::$Operators[$member])) {
processPost($id, $post, $member, $pc, $groupid, $USER->Browsers[0]->ChatId);
} else {
processPost($id, $post, $member, $pc, $groupid, CacheManager::GetValueBySystemId($member, "chat_id", ""));
}
$saved = true;
}
}
$pGroup = $group;
}
}
foreach ($USER->Browsers[0]->Members as $systemid => $member) {
if (!empty($member->Declined)) {
continue;
}
if (!empty(Server::$Operators[$systemid]) && !empty($pGroup) && isset($pGroup->Members[$systemid])) {
continue;
}
if (!(!empty($pGroup) && !empty(Server::$Operators[$systemid]))) {
$saved = processPost($id, $post, $systemid, $pc, $USER->Browsers[0]->SystemId, $USER->Browsers[0]->ChatId, Server::$Operators[$systemid]->IsBot);
}
}
if (!empty($USER->Browsers[0]->OperatorId) && (Server::$Operators[$USER->Browsers[0]->OperatorId]->IsBot || $USER->Browsers[0]->Status == CHAT_STATUS_ACTIVE)) {
$rpost = new Post($id = getId(32), Server::$Operators[$USER->Browsers[0]->OperatorId]->SystemId, $USER->Browsers[0]->SystemId, $answer = Server::$Operators[$USER->Browsers[0]->OperatorId]->GetAutoReplies($post->Text . " " . $post->Translation, $USER->Browsers[0]), time(), $USER->Browsers[0]->ChatId, Server::$Operators[$USER->Browsers[0]->OperatorId]->Fullname);
if (!empty($answer)) {
if (Server::$Operators[$USER->Browsers[0]->OperatorId]->IsBot) {
sleep(1);
$USER->AddFunctionCall("lz_chat_input_bot_state(true,false);", false);
}
$rpost->ReceiverOriginal = $rpost->ReceiverGroup = $USER->Browsers[0]->SystemId;
$rpost->Save();
$saved = true;
foreach ($USER->Browsers[0]->Members as $opsysid => $member) {
if ($opsysid != Server::$Operators[$USER->Browsers[0]->OperatorId]->SystemId || !Server::$Operators[$USER->Browsers[0]->OperatorId]->IsBot) {
$rpost = new Post($id, Server::$Operators[$USER->Browsers[0]->OperatorId]->SystemId, $opsysid, $answer, time(), $USER->Browsers[0]->ChatId, Server::$Operators[$opsysid]->Fullname);
$rpost->ReceiverOriginal = $rpost->ReceiverGroup = $USER->Browsers[0]->SystemId;
$rpost->Save();
}
}
}
}
if ($saved) {
$USER->AddFunctionCall("lz_chat_release_post('" . Encoding::Base64UrlDecode($_GET["mi" . $pc]) . "');", false);
}
} else {
processPost($id, $post, "", $pc, $USER->Browsers[0]->SystemId, $USER->Browsers[0]->ChatId, false);
$USER->Browsers[0]->QueuedPosts[$id] = array(0 => $_GET["mp" . $pc], 1 => time(), 2 => VisitorMonitoring::$Browser->BrowserId);
$USER->AddFunctionCall("lz_chat_release_post('" . Encoding::Base64UrlDecode($_GET["mi" . $pc]) . "');", false);
}
$pc++;
}
if (!empty($USER->Browsers[0]->OperatorId) && empty($pc) && !Server::$Operators[$USER->Browsers[0]->OperatorId]->IsBot) {
$autoReply = Server::$Operators[$USER->Browsers[0]->OperatorId]->GetAutoReplies("", $USER->Browsers[0]);
if (!empty($autoReply)) {
ChatAutoReply::SendAutoReply($autoReply, $USER, $USER->Browsers[0]->OperatorId);
}
}
}
if (!empty($groupid) && isset(Server::$Groups[$groupid])) {
$html = str_replace("<!--SM_HIDDEN-->", empty(Server::$Groups[$groupid]->ChatFunctions[0]) ? "none" : "", $html);
$html = str_replace("<!--SO_HIDDEN-->", empty(Server::$Groups[$groupid]->ChatFunctions[1]) ? "none" : "", $html);
$html = str_replace("<!--PR_HIDDEN-->", empty(Server::$Groups[$groupid]->ChatFunctions[2]) ? "none" : "", $html);
$html = str_replace("<!--FV_HIDDEN-->", empty(Server::$Groups[$groupid]->ChatFunctions[4]) ? "none" : "", $html);
$html = str_replace("<!--FU_HIDDEN-->", empty(Server::$Groups[$groupid]->ChatFunctions[5]) || !empty($_GET[GET_EXTERN_DYNAMIC_GROUP]) ? "none" : "", $html);
$html = str_replace("<!--post_chat_js-->", base64_encode(Server::$Groups[$groupid]->PostJS), $html);
}
$html = str_replace("<!--TR_HIDDEN-->", strlen(Server::$Configuration->File["gl_otrs"]) > 1 ? "" : "none", $html);
$html = str_replace("<!--ET_HIDDEN-->", !empty(Server::$Configuration->File["gl_retr"]) && !empty(Server::$Configuration->File["gl_soct"]) ? "" : "none", $html);
}
}
}
$header = IOStruct::GetFile(PATH_TEMPLATES . "header.tpl");
if (isset($_GET[GET_EXTERN_USER_HEADER]) && !empty($_GET[GET_EXTERN_USER_HEADER])) {
$header = str_replace("<!--logo-->", "<img src=\"" . Encoding::Base64UrlDecode($_GET[GET_EXTERN_USER_HEADER]) . "\" border=\"0\"><br>", $header);
} else {
if (!empty(Server::$Configuration->File["gl_cali"])) {
$header = str_replace("<!--logo-->", "<img src=\"" . Server::$Configuration->File["gl_cali"] . "\" border=\"0\"><br>", $header);
}
}
if (!empty(Server::$Configuration->File["gl_cahi"])) {
$header = str_replace("<!--background-->", "<img src=\"" . Server::$Configuration->File["gl_cahi"] . "\" border=\"0\"><br>", $header);
}
$html = str_replace("<!--param-->", @Server::$Configuration->File["gl_cpar"], $html);
$html = str_replace("<!--header-->", $header, $html);
$html = str_replace("<!--server-->", LIVEZILLA_URL, $html);
$html = str_replace("<!--html-->", "<html dir=\"" . LocalizationManager::$Direction . "\">", $html);
$html = str_replace("<!--rtl-->", To::BoolString(LocalizationManager::$Direction == "rtl"), $html);
$html = str_replace("<!--dir-->", LocalizationManager::$Direction, $html);
$html = str_replace("<!--url_get_params-->", getParams(), $html);
static function GetBrowserLocalization($country = "")
{
Server::InitDataBlock(array("LANGUAGES", "COUNTRIES"));
$base = @$_SERVER["HTTP_ACCEPT_LANGUAGE"];
$language = str_replace(array(",", "_", " "), array(";", "-", ""), !empty($_GET[GET_EXTERN_USER_LANGUAGE]) ? strtoupper(Encoding::Base64UrlDecode($_GET[GET_EXTERN_USER_LANGUAGE])) : (!empty($base) ? strtoupper($base) : ""));
if (strlen($language) > 5 || strpos($language, ";") !== false) {
$parts = explode(";", $language);
if (count($parts) > 0) {
$language = $parts[0];
} else {
$language = substr($language, 0, 5);
}
}
if (strlen($language) >= 2) {
$parts = explode("-", $language);
if (!isset(Server::$Languages[$language])) {
$language = $parts[0];
if (!isset(Server::$Languages[$language])) {
$language = "";
}
}
if (count($parts) > 1 && isset(Server::$Countries[$parts[1]])) {
$country = $parts[1];
}
} else {
if (strlen($language) < 2) {
$language = "";
}
}
return array($language, $country);
}
*
* Copyright 2014 LiveZilla GmbH
* All rights reserved.
* LiveZilla is a registered trademark.
*
* Improper changes to this file may cause critical errors.
***************************************************************************************/
define("IN_LIVEZILLA", true);
if (!defined("LIVEZILLA_PATH")) {
define("LIVEZILLA_PATH", "./");
}
require LIVEZILLA_PATH . "_definitions/definitions.inc.php";
require LIVEZILLA_PATH . "_lib/functions.global.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.dynamic.inc.php";
require LIVEZILLA_PATH . "_definitions/definitions.protocol.inc.php";
header("Content-Type: image/jpg;");
@set_error_handler("handleError");
if (isset($_GET["intid"]) && Server::InitDataProvider()) {
Server::InitDataBlock(array("INTERNAL"));
$id = Operator::GetSystemId(Encoding::Base64UrlDecode($_GET["intid"]));
if (isset(Server::$Operators[$id])) {
if (!empty(Server::$Operators[$id]->WebcamPicture)) {
exit(base64_decode(Server::$Operators[$id]->WebcamPicture));
} else {
if (!empty(Server::$Operators[$id]->ProfilePicture)) {
exit(base64_decode(Server::$Operators[$id]->ProfilePicture));
}
}
}
}
exit(IOStruct::GetFile("./images/avatar.png"));
function Generate($_user = null, $_allowBots = false)
{
foreach (Server::$Operators as $operator) {
if ($operator->LastActive > time() - Server::$Configuration->File["timeout_clients"] && $operator->Status < USER_STATUS_OFFLINE && ($_allowBots || !$operator->IsBot) && !$operator->MobileSleep()) {
if (!$operator->IsExternal(Server::$Groups)) {
continue;
}
$igroups = $operator->GetGroupList(true);
for ($count = 0; $count < count($igroups); $count++) {
if ($operator->UserId == $this->ReqOperator) {
if (!($this->GroupValues["req_for_group"] && $igroups[$count] != $this->ReqGroup) || isset($_GET[GET_EXTERN_PREFERENCE]) && Encoding::Base64UrlDecode($_GET[GET_EXTERN_PREFERENCE]) == "user") {
$this->GroupValues["set_by_get_user"] = $igroups[$count];
}
}
if (!isset($this->GroupValues["groups_online_amounts"][$igroups[$count]])) {
$this->GroupValues["groups_online_amounts"][$igroups[$count]] = 0;
}
if ($operator->IsBot) {
$this->GroupValues["groups_online_amounts"][$igroups[$count]] += 1;
} else {
if (isset(Server::$Groups[$igroups[$count]])) {
if ($operator->GetMaxChatAmountStatus(Server::$Groups[$igroups[$count]]) != USER_STATUS_AWAY) {
$this->GroupValues["groups_online_amounts"][$igroups[$count]] += 2;
}
}
}
}
}
}
$counter = 0;
if (is_array(Server::$Groups)) {
foreach (Server::$Groups as $id => $group) {
if (!$group->IsExternal) {
continue;
}
$used = false;
$amount = isset($this->GroupValues["groups_online_amounts"]) && is_array($this->GroupValues["groups_online_amounts"]) && array_key_exists($id, $this->GroupValues["groups_online_amounts"]) && $group->IsOpeningHour() ? $this->GroupValues["groups_online_amounts"][$id] : 0;
$transport = base64_encode($id) . "," . base64_encode($amount) . "," . base64_encode($group->GetDescription($_user != null ? $_user->Language : "")) . "," . base64_encode($group->Email);
if ($this->GroupValues["req_for_group"] && $id == $this->ReqGroup) {
$this->GroupValues["set_by_get_group"] = $id;
$used = true;
} elseif (Cookie::Get("login_group") != null && $id == Cookie::Get("login_group") && !isset($requested_group)) {
$this->GroupValues["set_by_cookie"] = $id;
$used = true;
} elseif ($group->IsStandard) {
$this->GroupValues["set_by_standard"] = $id;
$used = true;
} elseif (empty($this->GroupValues["set_by_online"])) {
$this->GroupValues["set_by_online"] = $id;
$used = true;
}
if (!in_array($id, $this->GroupValues["groups_hidden"]) && ($group->IsExternal || $used)) {
$counter++;
if ($amount > 0) {
$this->GroupAvailable = true;
$this->GroupValues["groups_online"][$id] = $transport;
} else {
if ($group->IsStandard) {
$na[$id] = $transport;
$na = array_merge($na, $this->GroupValues["groups_offline"]);
$this->GroupValues["groups_offline"] = $na;
} else {
$this->GroupValues["groups_offline"][$id] = $transport;
}
}
}
}
}
if (isset($_GET[GET_EXTERN_PREFERENCE]) && Encoding::Base64UrlDecode($_GET[GET_EXTERN_PREFERENCE]) == "group") {
if (isset($this->GroupValues["groups_online_amounts"][$this->ReqGroup]) && $this->GroupValues["groups_online_amounts"][$this->ReqGroup] > 0) {
$this->GroupValues["set_by_get_user"] = null;
$this->GroupValues["req_for_user"] = false;
}
}
if (!empty($this->GroupValues["set_by_get_user"]) && isset($this->GroupValues["groups_online"][$this->GroupValues["set_by_get_user"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_get_user"]] = $this->GroupValues["groups_online"][$this->GroupValues["set_by_get_user"]];
} else {
if (!empty($this->GroupValues["set_by_get_group"]) && isset($this->GroupValues["groups_online"][$this->GroupValues["set_by_get_group"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_get_group"]] = $this->GroupValues["groups_online"][$this->GroupValues["set_by_get_group"]];
} else {
if (!empty($this->GroupValues["set_by_cookie"]) && isset($this->GroupValues["groups_online"][$this->GroupValues["set_by_cookie"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_cookie"]] = $this->GroupValues["groups_online"][$this->GroupValues["set_by_cookie"]];
} else {
if (!empty($this->GroupValues["set_by_standard"]) && isset($this->GroupValues["groups_online"][$this->GroupValues["set_by_standard"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_standard"]] = $this->GroupValues["groups_online"][$this->GroupValues["set_by_standard"]];
} else {
if (!empty($this->GroupValues["set_by_online"]) && isset($this->GroupValues["groups_online"][$this->GroupValues["set_by_online"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_online"]] = $this->GroupValues["groups_online"][$this->GroupValues["set_by_online"]];
} else {
if (!empty($this->GroupValues["set_by_cookie"]) && empty($this->GroupValues["groups_output"]) && !empty($this->GroupValues["groups_offline"][$this->GroupValues["set_by_cookie"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_cookie"]] = $this->GroupValues["groups_offline"][$this->GroupValues["set_by_cookie"]];
} else {
if (!empty($this->GroupValues["set_by_get_group"]) && empty($this->GroupValues["groups_output"]) && !empty($this->GroupValues["groups_offline"][$this->GroupValues["set_by_get_group"]])) {
$this->GroupValues["groups_output"][$this->GroupValues["set_by_get_group"]] = $this->GroupValues["groups_offline"][$this->GroupValues["set_by_get_group"]];
}
}
}
}
}
}
}
foreach ($this->GroupValues["groups_online"] as $id => $transport) {
if (!isset($this->GroupValues["groups_output"][$id])) {
$this->GroupValues["groups_output"][$id] = $transport;
}
}
if (empty($this->GroupValues["set_by_get_group"]) || empty($this->GroupValues["groups_online_amounts"][$this->GroupValues["set_by_get_group"]])) {
$ngroups = array();
foreach ($this->GroupValues["groups_output"] as $id => $group) {
$ngroups[$id] = !empty($this->GroupValues["groups_online_amounts"][$id]) ? $this->GroupValues["groups_online_amounts"][$id] : 0;
if ($id == $this->GroupValues["set_by_standard"]) {
$ngroups[$id] = 10000;
}
}
arsort($ngroups);
$nsgroups = array();
foreach ($ngroups as $id => $amount) {
$nsgroups[$id] = $this->GroupValues["groups_output"][$id];
}
$this->GroupValues["groups_output"] = $nsgroups;
}
$result = array_merge($this->GroupValues["groups_output"], $this->GroupValues["groups_offline"]);
foreach ($result as $key => $value) {
$chat_input_fields = "new Array(";
$count = 0;
foreach (Server::$Groups[$key]->ChatInputsHidden as $index) {
if ($count > 0) {
$chat_input_fields .= ",";
}
$chat_input_fields .= "'" . $index . "'";
$count++;
}
$value .= "," . base64_encode($chat_input_fields . ");");
$chat_input_fields = "new Array(";
$count = 0;
foreach (Server::$Groups[$key]->ChatInputsMandatory as $index) {
if ($count > 0) {
$chat_input_fields .= ",";
}
$chat_input_fields .= "'" . $index . "'";
$count++;
}
$value .= "," . base64_encode($chat_input_fields . ");");
$ticket_input_fields = "new Array(";
$count = 0;
foreach (Server::$Groups[$key]->TicketInputsHidden as $index) {
if ($count > 0) {
$ticket_input_fields .= ",";
}
$ticket_input_fields .= "'" . $index . "'";
$count++;
}
$value .= "," . base64_encode($ticket_input_fields . ");");
$ticket_input_fields = "new Array(";
$count = 0;
foreach (Server::$Groups[$key]->TicketInputsMandatory as $index) {
if ($count > 0) {
$ticket_input_fields .= ",";
}
$ticket_input_fields .= "'" . $index . "'";
$count++;
}
$value .= "," . base64_encode($ticket_input_fields . ");");
$mes = PredefinedMessage::GetByLanguage(Server::$Groups[$key]->PredefinedMessages, $_user != null ? $_user->Language : "");
if ($mes != null) {
$value .= "," . base64_encode($mes->ChatInformation);
$value .= "," . base64_encode($mes->CallMeBackInformation);
$value .= "," . base64_encode($mes->TicketInformation);
} else {
$value .= "," . base64_encode("");
$value .= "," . base64_encode("");
$value .= "," . base64_encode("");
}
$count = 0;
$com_tickets_allowed = "new Array(";
foreach (Server::$Groups[$key]->ChatVouchersRequired as $cttid) {
if ($count > 0) {
$com_tickets_allowed .= ",";
}
$com_tickets_allowed .= "'" . $cttid . "'";
$count++;
}
$value .= "," . base64_encode($com_tickets_allowed . ");");
if (!empty($this->Result)) {
$this->Result .= ";" . $value;
} else {
$this->Result = $value;
}
}
if ($counter == 0) {
$this->ErrorHTML = "lz_chat_data.Language.ClientErrorGroups";
}
}
}
}
}
}
if (!isset($_POST[POST_EXTERN_RESOLUTION_WIDTH])) {
$externalUser->KeepAlive();
} else {
$externalUser->Save(array(Communication::GetParameter(POST_EXTERN_RESOLUTION_WIDTH, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), Communication::GetParameter(POST_EXTERN_RESOLUTION_HEIGHT, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32)), Communication::GetParameter(POST_EXTERN_COLOR_DEPTH, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), Communication::GetParameter(POST_EXTERN_TIMEZONE_OFFSET, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32), Communication::GetParameter(GEO_LATITUDE, -522, $nu, FILTER_VALIDATE_FLOAT), Communication::GetParameter(GEO_LONGITUDE, -522, $nu, FILTER_VALIDATE_FLOAT), Communication::GetParameter(GEO_COUNTRY_ISO_2, "", $nu, null, null, 32), Communication::GetParameter(GEO_CITY, "", $nu, null, null, 255), Communication::GetParameter(GEO_REGION, "", $nu, null, null, 255), Communication::GetParameter(GEO_TIMEZONE, "", $nu, null, null, 24), Communication::GetParameter(GEO_ISP, "", $nu, null, null, 255), Communication::GetParameter(GEO_SSPAN, 0, $nu, FILTER_VALIDATE_INT), Communication::GetParameter(GEO_RESULT_ID, "", $nu, FILTER_SANITIZE_SPECIAL_CHARS, null, 32));
}
if ($externalUser->SignatureMismatch) {
$externalUser->AddFunctionCall("lz_chat_set_signature(\"" . $externalUser->UserId . "\");", true);
$externalUser->AddFunctionCall("lz_chat_reload_groups();", false);
} else {
$externalUser->Browsers[0]->VisitId = $externalUser->VisitId;
if (isset($_GET[GET_TRACK_SPECIAL_AREA_CODE])) {
$externalUser->Browsers[0]->Code = Encoding::Base64UrlDecode($_GET[GET_TRACK_SPECIAL_AREA_CODE]);
}
if (IS_FILTERED && !FILTER_ALLOW_CHATS) {
$externalUser->Browsers[0]->CloseChat(8);
} else {
if (!$externalUser->Browsers[0]->Closed) {
$externalUser->Browsers[0]->Save();
}
}
if (empty($externalUser->Host) && $externalUser->FirstCall) {
$externalUser->ResolveHost();
}
}
}
$EXTERNSCRIPT = $externalUser->Response;
}
function CreateChat($_internalUser, $_visitor, $_host = false, $custom = "", $etpl = "", $_customsInTranscript = true, $_externalSelf = true, $pdm = null)
{
if (!empty(Server::$Configuration->File["gl_sfc"]) && Visitor::CreateSPAMFilter($this->UserId) || empty($this->ChatId)) {
return;
}
if (!empty($_internalUser)) {
UserGroup::RemoveFromAllDynamicGroups($this->SystemId);
$this->LoadForward();
if (UserGroup::PersistentJoin($this->UserId, $this->SystemId)) {
$this->RemoteActivate($_internalUser);
}
$this->OperatorId = $_internalUser->SystemId;
$_internalUser->SetLastChatAllocation();
} else {
$this->OperatorId = "";
}
$this->SetStatus(CHAT_STATUS_WAITING);
Server::InitDataBlock(array("INPUTS"));
DBManager::Execute(false, "INSERT INTO `" . DB_PREFIX . DATABASE_VISITOR_CHAT_OPERATORS . "` (`chat_id`,`user_id`,`jtime`,`status`) VALUES ('" . DBManager::RealEscape($this->ChatId) . "','" . DBManager::RealEscape($this->OperatorId) . "'," . time() . "," . ($_host ? 0 : 1) . ");");
$this->CreateArchiveEntry($_internalUser, $_visitor, $custom, $etpl, $_customsInTranscript, $pdm);
if ($_internalUser->IsBot) {
$this->RemoteActivate($_internalUser);
} else {
if (!empty($_internalUser->AppDeviceId) && $_internalUser->AppBackgroundMode) {
$name = !empty($this->UserData->Fullname) ? $this->UserData->Fullname : Visitor::GetNoName($this->UserId . Communication::GetIP());
$_internalUser->AddPushMessage($this->ChatId, $this->SystemId, $name, 0);
}
}
if (!empty($_GET["acid"])) {
$pchatid = Encoding::Base64UrlDecode($_GET["acid"]);
$result = DBManager::Execute(true, "SELECT * FROM `" . DB_PREFIX . DATABASE_VISITOR_CHATS . "` WHERE `visitor_id`='" . DBManager::RealEscape($this->UserId) . "' AND `chat_id`='" . DBManager::RealEscape($pchatid) . "' AND (`exit` > " . (time() - 30) . " OR `exit`=0) LIMIT 1;");
if ($result && DBManager::GetRowCount($result) == 1) {
$row = DBManager::FetchArray($result);
if (empty($row["waiting"])) {
$this->RepostChatHistory(2, $pchatid, $this->OperatorId, 0, 0, $this->UserId . "~" . $this->UserId . "_OVL", $this->ChatId, $this->SystemId, true, false, $_externalSelf);
}
}
}
}
function processPlaceholders($html)
{
$params = array(GET_EXTERN_USER_LANGUAGE, GET_EXTERN_USER_NAME, GET_EXTERN_USER_EMAIL, GET_EXTERN_USER_COMPANY, GET_TRACK_SPECIAL_AREA_CODE, GET_EXTERN_USER_QUESTION, GET_EXTERN_USER_HEADER);
$placeholders = array("language", "name", "email", "company", "code", "question", "header_url");
foreach ($params as $key => $value) {
if (!empty($_GET[$value])) {
$html = str_replace("<!--replace_me_with_b64url_" . $placeholders[$key] . "-->", Encoding::Base64UrlEncode(Encoding::Base64UrlDecode($_GET[$value])), $html);
} else {
$html = str_replace("<!--replace_me_with_b64url_" . $placeholders[$key] . "-->", "", $html);
}
}
for ($i = 0; $i < 10; $i++) {
if (!empty($_GET["cf" . $i])) {
$html = str_replace("<!--replace_me_with_b64url_custom_" . $i . "-->", Encoding::Base64UrlEncode(Encoding::Base64UrlDecode($_GET["cf" . $i])), $html);
} else {
$html = str_replace("<!--replace_me_with_b64url_custom_" . $i . "-->", "", $html);
}
}
return $html;
}
if ($changed) {
$USER->Browsers[0]->ApplyUserData();
$USER->Browsers[1]->UserData = $USER->Browsers[0]->UserData;
$USER->Browsers[1]->ApplyUserData(true);
if (!$USER->Browsers[0]->Closed) {
$USER->Browsers[0]->UpdateArchive(Communication::ReadParameter("tc", -1) == 1 ? $USER->Browsers[0]->UserData->Email : "");
}
}
if (!$OVERLAY->IsHumanChatAvailable && !empty($_GET["ovloo"])) {
$USER->AddFunctionCall("if(lz_session.OVLCState == '0')lz_tracking_remove_overlay_chat();", false);
} else {
if (Visitor::$PollCount == 1) {
$ovlw = Communication::ReadParameter("ovlw", 300);
$ovlh = Communication::ReadParameter("ovlh", DataInput::GetMaxHeight());
$text = $OVERLAY->IsHumanChatAvailable ? Communication::GetParameter("ovlt", LocalizationManager::$TranslationStrings["client_overlay_title_online"], $c, FILTER_HTML_ENTITIES) : Communication::GetParameter("ovlto", LocalizationManager::$TranslationStrings["client_overlay_title_offline"], $c, FILTER_HTML_ENTITIES);
VisitorMonitoring::$Response .= "lz_tracking_add_overlay_chat('" . base64_encode($OVERLAY->ChatHTML) . "','" . base64_encode(Encoding::Base64UrlDecode($text)) . "'," . $ovlw . "," . $ovlh . "," . Communication::GetParameter("ovlml", 0, $nu, FILTER_SANITIZE_NUMBER_INT) . "," . Communication::GetParameter("ovlmt", 0, $nu, FILTER_SANITIZE_NUMBER_INT) . "," . Communication::GetParameter("ovlmr", 0, $nu, FILTER_SANITIZE_NUMBER_INT) . "," . Communication::GetParameter("ovlmb", 0, $nu, FILTER_SANITIZE_NUMBER_INT) . ",'" . Communication::ReadParameter("ovlp", 22) . "',true," . To::BoolString($OVERLAY->IsHumanChatAvailable) . ");";
$eca = Communication::GetParameter("eca", 0, $nu, FILTER_VALIDATE_INT);
if (!empty($_GET["eca"]) && !(!empty($_GET["echm"]) && VisitorMonitoring::$IsMobile && !VisitorMonitoring::$IsTablet)) {
$ecw = Communication::ReadParameter("ecw", $ovlw);
$ech = Communication::ReadParameter("ech", 100);
if ($eca == 1) {
$catcher = IOStruct::GetFile(TEMPLATE_HTML_EYE_CATCHER_BUBBLE);
$catcher = str_replace("<!--width-->", $ecw, $catcher);
$catcher = str_replace("<!--height-->", $ech, $catcher);
$catcher = str_replace("<!--header_padding-->", Communication::ReadParameter("echp", 16), $catcher);
$catcher = str_replace("<!--header_sub_padding-->", Communication::ReadParameter("echsp", 43), $catcher);
$catcher = str_replace("<!--header_color-->", Communication::ReadParameter("echc", "#6ea30c"), $catcher);
} else {
$catcher = IOStruct::GetFile(TEMPLATE_HTML_EYE_CATCHER_IMAGE);
}
VisitorMonitoring::$Response .= "lz_tracking_add_eye_catcher('" . base64_encode($catcher) . "'," . $ecw . "," . $ech . "," . $ovlw . "," . $ovlh . "," . Communication::ReadParameter("ovlml", 0) . "," . Communication::GetParameter("ovlmr", 0, $nu, FILTER_SANITIZE_NUMBER_INT) . "," . Communication::ReadParameter("ecmb", 29) . ",'" . Communication::ReadParameter("ovlp", 22) . "','" . Communication::GetParameter("ecsa", 0, $nu, FILTER_VALIDATE_INT) . "','" . Communication::GetParameter("ecsb", 5, $nu, FILTER_VALIDATE_INT) . "','" . Communication::GetParameter("ecsx", 3, $nu, FILTER_VALIDATE_INT) . "','" . Communication::GetParameter("ecsy", 3, $nu, FILTER_VALIDATE_INT) . "','" . Communication::ReadParameter("ecsc", "#464646") . "','" . Communication::ReadParameter("ecsgs", "#659f2a") . "','" . Communication::ReadParameter("ecsge", "#659f2a") . "','" . Communication::ReadParameter("ecslw", 2) . "','" . Communication::ReadParameter("ecfs", "#f0ffd5") . "','" . Communication::ReadParameter("ecfe", "#d3f299") . "'," . Communication::GetParameter("ecfi", 0, $nu, FILTER_VALIDATE_INT) . "," . Communication::ReadParameter("ecfo", 0) . ");";
$html = str_replace("<!--voucher_id-->", Encoding::Base64UrlEncode($ticket->Id), $html);
$html = str_replace("<!--server-->", LIVEZILLA_URL, $html);
$ofc = !empty($_POST["form_ofc"]) ? "&ofc=MQ__" : "";
if (!empty($_POST["form_extends"]) && !empty($_POST["form_group"])) {
$html = str_replace("<!--co-->", "&co=" . Encoding::Base64UrlEncode($_POST["form_extends"]) . "&intgroup=" . Encoding::Base64UrlEncode($_POST["form_group"]) . $ofc, $html);
} else {
if (!empty($_POST["form_group"])) {
$html = str_replace("<!--co-->", "&intgroup=" . Encoding::Base64UrlEncode($_POST["form_group"]) . $ofc, $html);
} else {
$html = str_replace("<!--co-->", $ofc, $html);
}
}
exit($html);
} else {
if (!empty($_GET["confirm"]) && $_GET["confirm"] == "1" && !empty($_GET["vc"]) && strlen(Encoding::Base64UrlDecode($_GET["vc"])) == 16) {
require LIVEZILLA_PATH . "_lib/functions.pp.paypal.inc.php";
$voucher = new CommercialChatVoucher("", Encoding::Base64UrlDecode($_GET["vc"]));
if ($voucher->Load()) {
if (PayProvValidatePayment($voucher->Price)) {
LocalizationManager::AutoLoad($voucher->Language);
$voucher->SetPaymentDetails(PayProvGetPaymentId(), PayProvGetPayerId(), PayProvGetPaymentDetails());
if (empty($PAYMENTERROR)) {
$voucher->SetVoucherParams(!empty($voucher->Voided), true, false, false, false, true, Encoding::Base64UrlDecode($_GET[GET_EXTERN_GROUP]));
} else {
$voucher->SetVoucherParams(!empty($voucher->Voided), false, false, false, false);
}
}
}
}
}
Server::UnloadDataProvider();
