function authenticateAction()
{
// Pull from $_POST
@($original_path = explode(',', DevblocksPlatform::importGPC($_POST['original_path'])));
@($email = DevblocksPlatform::importGPC($_POST['email']));
@($password = DevblocksPlatform::importGPC($_POST['password']));
$url_service = DevblocksPlatform::getUrlService();
$worker = DAO_Worker::login($email, $password);
if (!is_null($worker)) {
$session = DevblocksPlatform::getSessionService();
$visit = new UsermeetVisit();
$visit->setWorker($worker);
$session->setVisit($visit);
//authentication passed
if ($original_path[0] == '') {
unset($original_path[0]);
}
$devblocks_response = new DevblocksHttpResponse($original_path);
// Worker
$worker = UsermeetApplication::getActiveWorker();
// Timezone
if (null != ($timezone = DAO_WorkerPref::get($worker->id, 'timezone'))) {
$_SESSION['timezone'] = $timezone;
@date_default_timezone_set($timezone);
}
// Language
if (null != ($lang_code = DAO_WorkerPref::get($worker->id, 'locale'))) {
$_SESSION['locale'] = $lang_code;
DevblocksPlatform::setLocale($lang_code);
}
if (empty($devblocks_response->path)) {
$tour_enabled = intval(DAO_WorkerPref::get($worker->id, 'assist_mode', 1));
$next_page = $tour_enabled ? 'welcome' : 'home';
$devblocks_response = new DevblocksHttpResponse(array($next_page));
}
} else {
//authentication failed
$devblocks_response = new DevblocksHttpResponse(array('login', 'failed'));
}
DevblocksPlatform::redirect($devblocks_response);
}
function authenticateAction()
{
@($original_path = explode(',', DevblocksPlatform::importGPC($_POST['original_path'])));
$manifest = DevblocksPlatform::getExtension('login.default');
$inst = $manifest->createInstance();
/* @var $inst Extension_LoginAuthenticator */
$url_service = DevblocksPlatform::getUrlService();
if ($inst->authenticate()) {
//authentication passed
if ($original_path[0] == '') {
unset($original_path[0]);
}
$devblocks_response = new DevblocksHttpResponse($original_path);
// Worker
$worker = CerberusApplication::getActiveWorker();
// Timezone
if (null != ($timezone = DAO_WorkerPref::get($worker->id, 'timezone'))) {
$_SESSION['timezone'] = $timezone;
@date_default_timezone_set($timezone);
}
// Language
if (null != ($lang_code = DAO_WorkerPref::get($worker->id, 'locale'))) {
$_SESSION['locale'] = $lang_code;
DevblocksPlatform::setLocale($lang_code);
}
if (!empty($devblocks_response->path) && $devblocks_response->path[0] == 'login') {
$tour_enabled = intval(DAO_WorkerPref::get($worker->id, 'assist_mode', 1));
$next_page = $tour_enabled ? 'welcome' : 'home';
$devblocks_response = new DevblocksHttpResponse(array($next_page));
}
} else {
//authentication failed
$devblocks_response = new DevblocksHttpResponse(array('login', 'failed'));
}
DevblocksPlatform::redirect($devblocks_response);
}
public function writeResponse(DevblocksHttpResponse $response)
{
$path = $response->path;
// [JAS]: Ajax? // [TODO] Explore outputting whitespace here for Safari
// if(empty($path))
// return;
$tpl = DevblocksPlatform::getTemplateService();
$session = DevblocksPlatform::getSessionService();
$settings = CerberusSettings::getInstance();
$translate = DevblocksPlatform::getTranslationService();
$active_worker = CerberusApplication::getActiveWorker();
$visit = $session->getVisit();
$page_manifests = $this->_getAllowedPages();
$controller = array_shift($path);
// Default page [TODO] This is supposed to come from framework.config.php
if (empty($controller)) {
$controller = 'home';
}
// [JAS]: Require us to always be logged in for Cerberus pages
if (empty($visit) && 0 != strcasecmp($controller, 'login')) {
$query = array();
if (!empty($response->path)) {
$query = array('url' => urlencode(implode('/', $response->path)));
}
DevblocksPlatform::redirect(new DevblocksHttpRequest(array('login'), $query));
}
$page_id = $this->_getPageIdByUri($controller);
@($page = DevblocksPlatform::getExtension($page_id, true));
/* @var $page CerberusPageExtension */
if (empty($page)) {
header("Status: 404");
return;
// [TODO] 404
}
// [JAS]: Listeners (Step-by-step guided tour, etc.)
$listenerManifests = DevblocksPlatform::getExtensions('devblocks.listener.http');
foreach ($listenerManifests as $listenerManifest) {
/* @var $listenerManifest DevblocksExtensionManifest */
$inst = $listenerManifest->createInstance();
/* @var $inst DevblocksHttpRequestListenerExtension */
$inst->run($response, $tpl);
}
$tpl->assign('active_worker', $active_worker);
$tour_enabled = false;
if (!empty($visit) && !is_null($active_worker)) {
$tour_enabled = intval(DAO_WorkerPref::get($active_worker->id, 'assist_mode', 1));
if (DEMO_MODE) {
$tour_enabled = 1;
}
// override for DEMO
$keyboard_shortcuts = intval(DAO_WorkerPref::get($active_worker->id, 'keyboard_shortcuts', 1));
$tpl->assign('pref_keyboard_shortcuts', $keyboard_shortcuts);
$active_worker_memberships = $active_worker->getMemberships();
$tpl->assign('active_worker_memberships', $active_worker_memberships);
$unread_notifications = DAO_WorkerEvent::getUnreadCountByWorker($active_worker->id);
$tpl->assign('active_worker_notify_count', $unread_notifications);
DAO_Worker::logActivity($active_worker->id, $page->getActivity());
}
$tpl->assign('tour_enabled', $tour_enabled);
// [JAS]: Variables provided to all page templates
$tpl->assign('settings', $settings);
$tpl->assign('session', $_SESSION);
$tpl->assign('translate', $translate);
$tpl->assign('visit', $visit);
$tpl->assign('license', CerberusLicense::getInstance());
$tpl->assign('page_manifests', $page_manifests);
$tpl->assign('page', $page);
$tpl->assign('response_uri', implode('/', $response->path));
$core_tpl = DEVBLOCKS_PLUGIN_PATH . 'cerberusweb.core/templates/';
$tpl->assign('core_tpl', $core_tpl);
// Prebody Renderers
$preBodyRenderers = DevblocksPlatform::getExtensions('cerberusweb.renderer.prebody', true);
if (!empty($preBodyRenderers)) {
$tpl->assign('prebody_renderers', $preBodyRenderers);
}
// Postbody Renderers
$postBodyRenderers = DevblocksPlatform::getExtensions('cerberusweb.renderer.postbody', true);
if (!empty($postBodyRenderers)) {
$tpl->assign('postbody_renderers', $postBodyRenderers);
}
// Timings
$tpl->assign('render_time', microtime(true) - DevblocksPlatform::getStartTime());
if (function_exists('memory_get_usage') && function_exists('memory_get_peak_usage')) {
$tpl->assign('render_memory', memory_get_usage() - DevblocksPlatform::getStartMemory());
$tpl->assign('render_peak_memory', memory_get_peak_usage() - DevblocksPlatform::getStartPeakMemory());
}
$tpl->display($core_tpl . 'border.tpl');
// $cache = DevblocksPlatform::getCacheService();
// $cache->printStatistics();
}
function showConversationAction()
{
@($id = DevblocksPlatform::importGPC($_REQUEST['ticket_id'], 'integer'));
@($expand_all = DevblocksPlatform::importGPC($_REQUEST['expand_all'], 'integer', '0'));
@($active_worker = CerberusApplication::getActiveWorker());
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$tpl->assign('expand_all', $expand_all);
$ticket = DAO_Ticket::getTicket($id);
$tpl->assign('ticket', $ticket);
$tpl->assign('requesters', $ticket->getRequesters());
$messages = $ticket->getMessages();
arsort($messages);
$tpl->assign('latest_message_id', key($messages));
$tpl->assign('messages', $messages);
// Thread comments and messages on the same level
$convo_timeline = array();
// Track senders and their orgs
$message_senders = array();
$message_sender_orgs = array();
// Loop messages
foreach ($messages as $message_id => $message) {
/* @var $message CerberusMessage */
$key = $message->created_date . '_m' . $message_id;
// build a chrono index of messages
$convo_timeline[$key] = array('m', $message_id);
// If we haven't cached this sender address yet
if (!isset($message_senders[$message->address_id])) {
if (null != ($sender_addy = DAO_Address::get($message->address_id))) {
$message_senders[$sender_addy->id] = $sender_addy;
// If we haven't cached this sender org yet
if (!isset($message_sender_orgs[$sender_addy->contact_org_id])) {
if (null != ($sender_org = DAO_ContactOrg::get($sender_addy->contact_org_id))) {
$message_sender_orgs[$sender_org->id] = $sender_org;
}
}
}
}
}
$tpl->assign('message_senders', $message_senders);
$tpl->assign('message_sender_orgs', $message_sender_orgs);
@($mail_inline_comments = DAO_WorkerPref::get($active_worker->id, 'mail_inline_comments', 1));
if ($mail_inline_comments) {
// if inline comments are enabled
$comments = DAO_TicketComment::getByTicketId($id);
arsort($comments);
$tpl->assign('comments', $comments);
// build a chrono index of comments
foreach ($comments as $comment_id => $comment) {
/* @var $comment Model_TicketComment */
$key = $comment->created . '_c' . $comment_id;
$convo_timeline[$key] = array('c', $comment_id);
}
}
// sort the timeline
if (!$expand_all) {
krsort($convo_timeline);
} else {
ksort($convo_timeline);
}
$tpl->assign('convo_timeline', $convo_timeline);
// Message Notes
$notes = DAO_MessageNote::getByTicketId($id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
// Message toolbar items
$messageToolbarItems = DevblocksPlatform::getExtensions('cerberusweb.message.toolbaritem', true);
if (!empty($messageToolbarItems)) {
$tpl->assign('message_toolbaritems', $messageToolbarItems);
}
// Workers
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
$tpl->register_modifier('makehrefs', array('CerberusUtils', 'smarty_modifier_makehrefs'));
$tpl->display('file:' . $this->_TPL_PATH . 'display/modules/conversation/index.tpl');
}
function handleRequest(DevblocksHttpRequest $request)
{
$worker = CerberusApplication::getActiveWorker();
if (empty($worker)) {
return;
}
$stack = $request->path;
array_shift($stack);
// print
@($object = strtolower(array_shift($stack)));
// ticket|message|etc
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$settings = DevblocksPlatform::getPluginSettingsService();
$tpl->assign('settings', $settings);
$translate = DevblocksPlatform::getTranslationService();
$tpl->assign('translate', $translate);
$teams = DAO_Group::getAll();
$tpl->assign('teams', $teams);
$buckets = DAO_Bucket::getAll();
$tpl->assign('buckets', $buckets);
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
// Security
$active_worker = CerberusApplication::getActiveWorker();
$active_worker_memberships = $active_worker->getMemberships();
// [TODO] Make this pluggable
// Subcontroller
switch ($object) {
case 'ticket':
@($id = array_shift($stack));
@($ticket = is_numeric($id) ? DAO_Ticket::getTicket($id) : DAO_Ticket::getTicketByMask($id));
$convo_timeline = array();
$messages = $ticket->getMessages();
foreach ($messages as $message_id => $message) {
/* @var $message CerberusMessage */
$key = $message->created_date . '_m' . $message_id;
// build a chrono index of messages
$convo_timeline[$key] = array('m', $message_id);
}
@($mail_inline_comments = DAO_WorkerPref::get($active_worker->id, 'mail_inline_comments', 1));
if ($mail_inline_comments) {
// if inline comments are enabled
$comments = DAO_TicketComment::getByTicketId($ticket->id);
arsort($comments);
$tpl->assign('comments', $comments);
// build a chrono index of comments
foreach ($comments as $comment_id => $comment) {
/* @var $comment Model_TicketComment */
$key = $comment->created . '_c' . $comment_id;
$convo_timeline[$key] = array('c', $comment_id);
}
}
ksort($convo_timeline);
$tpl->assign('convo_timeline', $convo_timeline);
// Comment parent addresses
$comment_addresses = array();
foreach ($comments as $comment) {
/* @var $comment Model_TicketComment */
$address_id = intval($comment->address_id);
if (!isset($comment_addresses[$address_id])) {
$address = DAO_Address::get($address_id);
$comment_addresses[$address_id] = $address;
}
}
$tpl->assign('comment_addresses', $comment_addresses);
// Message Notes
$notes = DAO_MessageNote::getByTicketId($ticket->id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
// Make sure we're allowed to view this ticket or message
if (!isset($active_worker_memberships[$ticket->team_id])) {
echo "<H1>" . $translate->_('common.access_denied') . "</H1>";
return;
}
$tpl->assign('ticket', $ticket);
$tpl->display('file:' . $this->_TPL_PATH . 'print/ticket.tpl');
break;
case 'message':
@($id = array_shift($stack));
@($message = DAO_Ticket::getMessage($id));
@($ticket = DAO_Ticket::getTicket($message->ticket_id));
// Make sure we're allowed to view this ticket or message
if (!isset($active_worker_memberships[$ticket->team_id])) {
echo "<H1>" . $translate->_('common.access_denied') . "</H1>";
return;
}
// Message Notes
$notes = DAO_MessageNote::getByTicketId($ticket->id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
$tpl->assign('message', $message);
$tpl->assign('ticket', $ticket);
$tpl->display('file:' . $this->_TPL_PATH . 'print/message.tpl');
break;
}
}
function authenticateLDAPAction()
{
@($server = DevblocksPlatform::importGPC($_POST['server']));
@($port = DevblocksPlatform::importGPC($_POST['port']));
@($dn = DevblocksPlatform::importGPC($_POST['dn']));
@($password = DevblocksPlatform::importGPC($_POST['password']));
@($original_path = explode(',', DevblocksPlatform::importGPC($_POST['original_path'])));
@($original_query_str = DevblocksPlatform::importGPC($_POST['original_query']));
$manifest = DevblocksPlatform::getExtension('login.ldap');
$inst = $manifest->createInstance();
/* @var $inst CerberusLoginPageExtension */
$url_service = DevblocksPlatform::getUrlService();
if ($inst->authenticate(array('server' => $server, 'port' => $port, 'dn' => $dn, 'password' => $password))) {
//authentication passed
$original_query = $url_service->parseQueryString($original_query_str);
if ($original_path[0] == '') {
unset($original_path[0]);
}
$devblocks_response = new DevblocksHttpResponse($original_path, $original_query);
if ($devblocks_response->path[0] == 'login') {
$session = DevblocksPlatform::getSessionService();
$visit = $session->getVisit();
$tour_enabled = false;
if (!empty($visit) && !is_null($visit->getWorker())) {
$worker = $visit->getWorker();
$tour_enabled = intval(DAO_WorkerPref::get($worker->id, 'assist_mode', 1));
}
$next_page = $tour_enabled ? 'welcome' : 'home';
$devblocks_response = new DevblocksHttpResponse(array($next_page));
}
} else {
//authentication failed
$devblocks_response = new DevblocksHttpResponse(array('login'));
}
DevblocksPlatform::redirect($devblocks_response);
}
/**
* Enter description here...
*
* @param string $class Feg_AbstractView
* @param string $view_label ID
* @return Feg_AbstractView instance
*/
static function getView($view_label, Feg_AbstractViewModel $defaults = null)
{
$active_worker = FegApplication::getActiveWorker();
if (is_null(self::$views)) {
self::_init();
}
if (self::exists($view_label)) {
$model = self::$views[$view_label];
return self::unserializeAbstractView($model);
} else {
// See if the worker has their own saved prefs
@($prefs = unserialize(DAO_WorkerPref::get($active_worker->id, 'view' . $view_label)));
// Sanitize
if (!empty($prefs) && $prefs instanceof Feg_AbstractViewModel && !empty($prefs->class_name)) {
if (!class_exists($prefs->class_name)) {
DAO_WorkerPref::delete($active_worker->id, 'view' . $view_label);
}
$prefs = null;
}
// If no worker prefsd, check if we're passed defaults
if (!$prefs instanceof Feg_AbstractViewModel && !empty($defaults)) {
$prefs = $defaults;
}
// Create a default view if it doesn't exist
if ($prefs instanceof Feg_AbstractViewModel) {
if (!empty($prefs->class_name) && class_exists($prefs->class_name)) {
$view = new $prefs->class_name();
$view->id = $view_label;
if (!empty($prefs->view_columns)) {
$view->view_columns = $prefs->view_columns;
}
if (!empty($prefs->renderLimit)) {
$view->renderLimit = $prefs->renderLimit;
}
if (null !== $prefs->renderSortBy) {
$view->renderSortBy = $prefs->renderSortBy;
}
if (null !== $prefs->renderSortAsc) {
$view->renderSortAsc = $prefs->renderSortAsc;
}
self::setView($view_label, $view);
return $view;
}
}
}
return null;
}
function showTab()
{
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->tpl_path);
$tpl->cache_lifetime = "0";
$worker = CerberusApplication::getActiveWorker();
$tpl->assign('worker', $worker);
$groups = DAO_Group::getAll();
$tpl->assign('groups', $groups);
$group_buckets = DAO_Bucket::getTeams();
$tpl->assign('group_buckets', $group_buckets);
$memberships = $worker->getMemberships();
$tpl->assign('memberships', $memberships);
$addresses = DAO_AddressToWorker::getByWorker($worker->id);
$tpl->assign('addresses', $addresses);
@($notifications = DAO_WorkerMailForward::getWhere(sprintf("%s = %d", DAO_WorkerMailForward::WORKER_ID, $worker->id)));
$tpl->assign('notifications', $notifications);
$assign_notify_email = DAO_WorkerPref::get($worker->id, ChWatchersPlugin::WORKER_PREF_ASSIGN_EMAIL, '');
$tpl->assign('assign_notify_email', $assign_notify_email);
$tpl->display('file:' . $this->tpl_path . '/preferences/watchers.tpl');
}
function showGeneralAction()
{
$date_service = DevblocksPlatform::getDateService();
$tpl = DevblocksPlatform::getTemplateService();
$tpl_path = $this->_TPL_PATH;
$tpl->assign('path', $tpl_path);
$worker = CerberusApplication::getActiveWorker();
$tpl->assign('worker', $worker);
$tour_enabled = intval(DAO_WorkerPref::get($worker->id, 'assist_mode', 1));
$tpl->assign('assist_mode', $tour_enabled);
$keyboard_shortcuts = intval(DAO_WorkerPref::get($worker->id, 'keyboard_shortcuts', 1));
$tpl->assign('keyboard_shortcuts', $keyboard_shortcuts);
$mail_inline_comments = DAO_WorkerPref::get($worker->id, 'mail_inline_comments', 1);
$tpl->assign('mail_inline_comments', $mail_inline_comments);
$mail_always_show_all = DAO_WorkerPref::get($worker->id, 'mail_always_show_all', 0);
$tpl->assign('mail_always_show_all', $mail_always_show_all);
$addresses = DAO_AddressToWorker::getByWorker($worker->id);
$tpl->assign('addresses', $addresses);
// Timezones
$tpl->assign('timezones', $date_service->getTimezones());
@($server_timezone = date_default_timezone_get());
$tpl->assign('server_timezone', $server_timezone);
// Languages
$langs = DAO_Translation::getDefinedLangCodes();
$tpl->assign('langs', $langs);
$tpl->assign('selected_language', DAO_WorkerPref::get($worker->id, 'locale', 'en_US'));
$tpl->display('file:' . $tpl_path . 'preferences/modules/general.tpl');
}
function showOverviewTabAction()
{
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$db = DevblocksPlatform::getDatabaseService();
$visit = CerberusApplication::getVisit();
$translate = DevblocksPlatform::getTranslationService();
// Remember the tab
$visit->set(CerberusVisit::KEY_MAIL_MODE, 'overview');
$views = array();
// Request path
@($request = DevblocksPlatform::importGPC($_REQUEST['request'], 'string', ''));
$response_path = explode('/', $request);
@array_shift($response_path);
// tickets
@($controller = array_shift($response_path));
// overview
// Make sure the global URL was for us
if (0 != strcasecmp('overview', $controller)) {
$response_path = null;
}
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
$active_worker = CerberusApplication::getActiveWorker();
$groups = DAO_Group::getAll();
$tpl->assign('groups', $groups);
$group_buckets = DAO_Bucket::getTeams();
$tpl->assign('group_buckets', $group_buckets);
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
$memberships = $active_worker->getMemberships();
// Totals
$group_counts = DAO_Overview::getGroupTotals();
$tpl->assign('group_counts', $group_counts);
$waiting_counts = DAO_Overview::getWaitingTotals();
$tpl->assign('waiting_counts', $waiting_counts);
$worker_counts = DAO_Overview::getWorkerTotals();
$tpl->assign('worker_counts', $worker_counts);
// All Open
$overView = C4_AbstractViewLoader::getView('', CerberusApplication::VIEW_OVERVIEW_ALL);
$title = $translate->_('mail.overview.all_groups');
// [JAS]: Recover from a bad cached ID.
if (null == $overView) {
// Defaults
$overViewDefaults = new C4_AbstractViewModel();
$overViewDefaults->view_columns = array(SearchFields_Ticket::TICKET_LAST_ACTION_CODE, SearchFields_Ticket::TICKET_UPDATED_DATE, SearchFields_Ticket::TEAM_NAME, SearchFields_Ticket::TICKET_CATEGORY_ID, SearchFields_Ticket::TICKET_NEXT_WORKER_ID);
$overViewDefaults->renderLimit = 10;
$overViewDefaults->renderSortBy = SearchFields_Ticket::TICKET_UPDATED_DATE;
$overViewDefaults->renderSortAsc = 0;
// If the worker has other default preferences, load them instead
if (!DEMO_MODE && null != ($overViewPrefsStr = DAO_WorkerPref::get($active_worker->id, DAO_WorkerPref::SETTING_OVERVIEW, null))) {
@($overViewPrefs = unserialize($overViewPrefsStr));
/* @var C4_AbstractViewModel $overViewPrefs */
if ($overViewPrefs instanceof C4_AbstractViewModel) {
if (!is_null($overViewPrefs->view_columns)) {
$overViewDefaults->view_columns = $overViewPrefs->view_columns;
}
if (!is_null($overViewPrefs->renderLimit)) {
$overViewDefaults->renderLimit = $overViewPrefs->renderLimit;
}
if (!is_null($overViewPrefs->renderSortBy)) {
$overViewDefaults->renderSortBy = $overViewPrefs->renderSortBy;
}
if (!is_null($overViewPrefs->renderSortAsc)) {
$overViewDefaults->renderSortAsc = $overViewPrefs->renderSortAsc;
}
}
}
$overView = new C4_TicketView();
$overView->id = CerberusApplication::VIEW_OVERVIEW_ALL;
$overView->name = $title;
$overView->view_columns = $overViewDefaults->view_columns;
$overView->params = array();
$overView->renderLimit = $overViewDefaults->renderLimit;
$overView->renderPage = 0;
$overView->renderSortBy = $overViewDefaults->renderSortBy;
$overView->renderSortAsc = $overViewDefaults->renderSortAsc;
C4_AbstractViewLoader::setView($overView->id, $overView);
}
$overView->renderPage = 0;
// Filter persistence
if (empty($response_path)) {
@($response_path = explode('/', $visit->get(CerberusVisit::KEY_OVERVIEW_FILTER, 'all')));
} else {
// View Filter
$visit->set(CerberusVisit::KEY_OVERVIEW_FILTER, implode('/', $response_path));
}
@($filter = array_shift($response_path));
switch ($filter) {
case 'group':
@($filter_group_id = array_shift($response_path));
$overView->params = array(SearchFields_Ticket::TICKET_CLOSED => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CLOSED, '=', CerberusTicketStatus::OPEN), SearchFields_Ticket::TICKET_WAITING => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_WAITING, '=', 0));
if (!is_null($filter_group_id) && isset($groups[$filter_group_id])) {
$tpl->assign('filter_group_id', $filter_group_id);
$title = $groups[$filter_group_id]->name;
$overView->params[SearchFields_Ticket::TEAM_ID] = new DevblocksSearchCriteria(SearchFields_Ticket::TEAM_ID, '=', $filter_group_id);
@($filter_bucket_id = array_shift($response_path));
if (!is_null($filter_bucket_id)) {
$tpl->assign('filter_bucket_id', $filter_bucket_id);
@($title .= ': ' . ($filter_bucket_id == 0 ? $translate->_('common.inbox') : $group_buckets[$filter_group_id][$filter_bucket_id]->name));
$overView->params[SearchFields_Ticket::TICKET_CATEGORY_ID] = new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CATEGORY_ID, '=', $filter_bucket_id);
}
}
break;
case 'waiting':
@($filter_group_id = array_shift($response_path));
$overView->params = array(SearchFields_Ticket::TICKET_CLOSED => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CLOSED, '=', CerberusTicketStatus::OPEN), SearchFields_Ticket::TICKET_WAITING => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_WAITING, '=', 1));
if (!is_null($filter_group_id) && isset($groups[$filter_group_id])) {
$tpl->assign('filter_group_id', $filter_group_id);
$title = vsprintf($translate->_('mail.overview.waiting.title'), $groups[$filter_group_id]->name);
$overView->params[SearchFields_Ticket::TEAM_ID] = new DevblocksSearchCriteria(SearchFields_Ticket::TEAM_ID, '=', $filter_group_id);
}
break;
case 'worker':
@($filter_worker_id = array_shift($response_path));
$overView->params = array(SearchFields_Ticket::TICKET_CLOSED => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CLOSED, '=', CerberusTicketStatus::OPEN), SearchFields_Ticket::TICKET_WAITING => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_WAITING, '=', 0), $overView->params[SearchFields_Ticket::TEAM_ID] = new DevblocksSearchCriteria(SearchFields_Ticket::TEAM_ID, 'in', array_keys($memberships)));
if (!is_null($filter_worker_id)) {
$title = vsprintf($translate->_('mail.overview.assigned.title'), $workers[$filter_worker_id]->getName());
$overView->params[SearchFields_Ticket::TICKET_NEXT_WORKER_ID] = new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_NEXT_WORKER_ID, '=', $filter_worker_id);
@($filter_group_id = array_shift($response_path));
if (!is_null($filter_group_id) && isset($groups[$filter_group_id])) {
$overView->params[SearchFields_Ticket::TEAM_ID] = new DevblocksSearchCriteria(SearchFields_Ticket::TEAM_ID, '=', $filter_group_id);
}
}
break;
case 'all':
default:
$overView->params = array(SearchFields_Ticket::TICKET_CLOSED => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CLOSED, '=', CerberusTicketStatus::OPEN), SearchFields_Ticket::TICKET_WAITING => new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_WAITING, '=', 0), SearchFields_Ticket::TEAM_ID => new DevblocksSearchCriteria(SearchFields_Ticket::TEAM_ID, 'in', array_keys($memberships)));
break;
}
$overView->name = $title;
C4_AbstractViewLoader::setView($overView->id, $overView);
$views[] = $overView;
$tpl->assign('views', $views);
// Log activity
DAO_Worker::logActivity($active_worker->id, new Model_Activity('activity.mail.overview', array('<i>' . $overView->name . '</i>')));
// ====== Who's Online
$whos_online = DAO_Worker::getAllOnline();
if (!empty($whos_online)) {
$tpl->assign('whos_online', $whos_online);
$tpl->assign('whos_online_count', count($whos_online));
}
$tpl->display('file:' . $this->_TPL_PATH . 'tickets/overview/index.tpl');
}
*/
require getcwd() . '/framework.config.php';
require DEVBLOCKS_PATH . 'Devblocks.class.php';
require APP_PATH . '/api/Application.class.php';
header("Content-type: text/html; charset=" . LANG_CHARSET_CODE);
$request = DevblocksPlatform::readRequest();
DevblocksPlatform::init();
DevblocksPlatform::setExtensionDelegate('C4_DevblocksExtensionDelegate');
$session = DevblocksPlatform::getSessionService();
$settings = DevblocksPlatform::getPluginSettingsService();
$worker = CerberusApplication::getActiveWorker();
// Localization
DevblocksPlatform::setLocale(isset($_SESSION['locale']) && !empty($_SESSION['locale']) ? $_SESSION['locale'] : 'en_US');
if (isset($_SESSION['timezone'])) {
@date_default_timezone_set($_SESSION['timezone']);
}
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('translate', DevblocksPlatform::getTranslationService());
$tpl->assign('session', $_SESSION);
$tpl->assign('visit', $session->getVisit());
$tpl->assign('active_worker', $worker);
$tpl->assign('settings', $settings);
$tpl->assign('core_tpl', APP_PATH . '/features/cerberusweb.core/templates/');
if (!empty($worker)) {
$active_worker_memberships = $worker->getMemberships();
$tpl->assign('active_worker_memberships', $active_worker_memberships);
$keyboard_shortcuts = intval(DAO_WorkerPref::get($worker->id, 'keyboard_shortcuts', 1));
$tpl->assign('pref_keyboard_shortcuts', $keyboard_shortcuts);
}
CerberusApplication::processRequest($request, true);
exit;
function showTabGeneralAction()
{
$date_service = DevblocksPlatform::getDateService();
$tpl = DevblocksPlatform::getTemplateService();
$tpl_path = $this->_TPL_PATH;
$tpl->assign('path', $tpl_path);
$worker = PortSensorApplication::getActiveWorker();
$tpl->assign('worker', $worker);
$assist_mode = intval(DAO_WorkerPref::get($worker->id, 'assist_mode', 1));
$tpl->assign('assist_mode', $assist_mode);
$keyboard_shortcuts = intval(DAO_WorkerPref::get($worker->id, 'keyboard_shortcuts', 1));
$tpl->assign('keyboard_shortcuts', $keyboard_shortcuts);
// Timezones
$tpl->assign('timezones', $date_service->getTimezones());
@($server_timezone = date_default_timezone_get());
$tpl->assign('server_timezone', $server_timezone);
// Languages
$langs = DAO_Translation::getDefinedLangCodes();
$tpl->assign('langs', $langs);
$tpl->assign('selected_language', DAO_WorkerPref::get($worker->id, 'locale', 'en_US'));
$tpl->display('file:' . $tpl_path . 'preferences/tabs/general.tpl');
}
function showTab()
{
$response = DevblocksPlatform::getHttpResponse();
$path = $response->path;
array_shift($path);
// iphone
array_shift($path);
// tickets
array_shift($path);
// current ('display')
$id = array_shift($path);
// ticket id
@($active_worker = CerberusApplication::getActiveWorker());
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$tpl->assign('expand_all', $expand_all);
$ticket = DAO_Ticket::getTicket($id);
$tpl->assign('requesters', $ticket->getRequesters());
// Drafts
$drafts = DAO_MailQueue::getWhere(sprintf("%s = %d AND %s = %s", DAO_MailQueue::TICKET_ID, $id, DAO_MailQueue::TYPE, C4_ORMHelper::qstr(Model_MailQueue::TYPE_TICKET_REPLY)));
if (!empty($drafts)) {
$tpl->assign('drafts', $drafts);
}
// Only unqueued drafts
$pending_drafts = array();
if (!empty($drafts) && is_array($drafts)) {
foreach ($drafts as $draft_id => $draft) {
if (!$draft->is_queued) {
$pending_drafts[$draft_id] = $draft;
}
}
}
if (!empty($pending_drafts)) {
$tpl->assign('pending_drafts', $pending_drafts);
}
// Messages
$messages = $ticket->getMessages();
arsort($messages);
$tpl->assign('latest_message_id', key($messages));
$tpl->assign('messages', $messages);
// Thread comments and messages on the same level
$convo_timeline = array();
// Track senders and their orgs
$message_senders = array();
$message_sender_orgs = array();
// Loop messages
foreach ($messages as $message_id => $message) {
/* @var $message Model_Message */
$key = $message->created_date . '_m' . $message_id;
// build a chrono index of messages
$convo_timeline[$key] = array('m', $message_id);
// If we haven't cached this sender address yet
if (!isset($message_senders[$message->address_id])) {
if (null != ($sender_addy = DAO_Address::get($message->address_id))) {
$message_senders[$sender_addy->id] = $sender_addy;
// If we haven't cached this sender org yet
if (!isset($message_sender_orgs[$sender_addy->contact_org_id])) {
if (null != ($sender_org = DAO_ContactOrg::get($sender_addy->contact_org_id))) {
$message_sender_orgs[$sender_org->id] = $sender_org;
}
}
}
}
}
$tpl->assign('message_senders', $message_senders);
$tpl->assign('message_sender_orgs', $message_sender_orgs);
@($mail_inline_comments = DAO_WorkerPref::get($active_worker->id, 'mail_inline_comments', 1));
if ($mail_inline_comments) {
// if inline comments are enabled
$comments = DAO_TicketComment::getByTicketId($id);
arsort($comments);
$tpl->assign('comments', $comments);
// build a chrono index of comments
foreach ($comments as $comment_id => $comment) {
/* @var $comment Model_TicketComment */
$key = $comment->created . '_c' . $comment_id;
$convo_timeline[$key] = array('c', $comment_id);
}
}
// Thread drafts into conversation
if (!empty($drafts)) {
foreach ($drafts as $draft_id => $draft) {
/* @var $draft Model_MailQueue */
$key = $draft->updated . '_d' . $draft_id;
$convo_timeline[$key] = array('d', $draft_id);
}
}
// sort the timeline
if (!$expand_all) {
krsort($convo_timeline);
} else {
ksort($convo_timeline);
}
$tpl->assign('convo_timeline', $convo_timeline);
// Message Notes
$notes = DAO_MessageNote::getByTicketId($id);
$message_notes = array();
// Index notes by message id
if (is_array($notes)) {
foreach ($notes as $note) {
if (!isset($message_notes[$note->message_id])) {
$message_notes[$note->message_id] = array();
}
$message_notes[$note->message_id][$note->id] = $note;
}
}
$tpl->assign('message_notes', $message_notes);
// Message toolbar items
$messageToolbarItems = DevblocksPlatform::getExtensions('cerberusweb.message.toolbaritem', true);
if (!empty($messageToolbarItems)) {
$tpl->assign('message_toolbaritems', $messageToolbarItems);
}
// Workers
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
$tpl->display('file:' . $this->_TPL_PATH . 'tickets/display/conversation.tpl');
}
