public function viewAction()
{
$ticketIdentity = $this->_request->get('ticket');
$ticket = $this->getDi()->helpdeskTicketTable->load($ticketIdentity);
if (!$this->strategy->canViewTicket($ticket)) {
throw new Am_Exception_AccessDenied(___('Access Denied'));
}
$grid = new Am_Helpdesk_Grid($this->getRequest(), $this->getView());
$grid->getDataSource()->getDataSourceQuery()->addWhere('m.user_id=?d', $ticket->user_id);
$grid->actionsClear();
$t = new Am_View();
$t->assign('ticket', $ticket);
$t->assign('user', $ticket->getUser());
$t->assign('strategy', $this->strategy);
$t->assign('historyGrid', $grid->render());
$content = $t->render($this->strategy->getTemplatePath() . '/ticket.phtml');
if ($this->isAjax()) {
header('Content-type: text/html; charset=UTF-8');
echo $content;
} else {
$this->view->assign('content', $content);
$this->view->display($this->strategy->getTemplatePath() . '/index.phtml');
}
}
