/**
* Creates a dropdown list of users.
*
* @since 3.1.2
* @param array $args Arguments
* @return string Users dropdown
*/
function wpas_users_dropdown($args = array())
{
global $current_user, $post;
$defaults = array('name' => 'wpas_user', 'id' => '', 'class' => '', 'exclude' => array(), 'selected' => '', 'cap' => '', 'cap_exclude' => '', 'agent_fallback' => false, 'please_select' => false, 'select2' => false, 'disabled' => false);
$args = wp_parse_args($args, $defaults);
/* List all users */
$all_users = wpas_get_users(array('cap' => $args['cap'], 'cap_exclude' => $args['cap_exclude'], 'exclude' => $args['exclude']));
/**
* We use a marker to keep track of when a user was selected.
* This allows for adding a fallback if nobody was selected.
*
* @var boolean
*/
$marker = false;
$options = '';
/* The ticket is being created, use the current user by default */
if (!empty($args['selected'])) {
$user = get_user_by('id', intval($args['selected']));
if (false !== $user && !is_wp_error($user)) {
$marker = true;
$options .= "<option value='{$user->ID}' selected='selected'>{$user->data->display_name}</option>";
}
}
foreach ($all_users as $user) {
/* This user was already added, skip it */
if (!empty($args['selected']) && $user->ID === intval($args['selected'])) {
continue;
}
$user_id = $user->ID;
$user_name = $user->data->display_name;
$selected_attr = '';
if (false === $marker) {
if (false !== $args['selected']) {
if (!empty($args['selected'])) {
if ($args['selected'] === $user_id) {
$selected_attr = 'selected="selected"';
}
} else {
if (isset($post) && $user_id == $post->post_author) {
$selected_attr = 'selected="selected"';
}
}
}
}
/* Set the marker as true to avoid selecting more than one user */
if (!empty($selected_attr)) {
$marker = true;
}
/* Output the option */
$options .= "<option value='{$user_id}' {$selected_attr}>{$user_name}</option>";
}
/* In case there is no selected user yet we add the post author, or the currently logged user (most likely an admin) */
if (true === $args['agent_fallback'] && false === $marker) {
$fallback = $current_user;
$fb_selected = false === $marker ? 'selected="selected"' : '';
$options .= "<option value='{$fallback->ID}' {$fb_selected}>{$fallback->data->display_name}</option>";
}
$contents = wpas_dropdown(wp_parse_args($args, $defaults), $options);
return $contents;
}
/**
* Get a dropdown of the tickets.
*
* @since 3.1.3
* @param array $args Dropdown arguments
* @param string $status Specific ticket status to look for
* @return void
*/
function wpas_tickets_dropdown($args = array(), $status = '')
{
$defaults = array('name' => 'wpas_tickets', 'id' => '', 'class' => '', 'exclude' => array(), 'selected' => '', 'select2' => true, 'please_select' => false);
/* List all tickets */
$tickets = wpas_get_tickets($status);
$options = '';
foreach ($tickets as $ticket) {
$options .= "<option value='{$ticket->ID}'>{$ticket->post_title}</option>";
}
echo wpas_dropdown(wp_parse_args($args, $defaults), $options);
}
if (isset($post)) {
$users_atts['selected'] = $post->post_author;
}
echo wpas_dropdown($users_atts, $client_option);
} else {
?>
<a id="wpas-issuer" href="<?php
echo $client_link;
?>
"><?php
echo $client_name;
?>
</a>
<?php
}
?>
</p>
<label for="wpas-assignee"><strong data-hint="<?php
esc_html_e('The agent currently responsible for this ticket', 'awesome-support');
?>
" class="hint-left hint-anim"><?php
_e('Support Staff', 'awesome-support');
?>
</strong></label>
<p>
<?php
$staff_atts = array('name' => 'wpas_assignee', 'id' => 'wpas-assignee', 'disabled' => !current_user_can('assign_ticket') ? true : false, 'select2' => true, 'data_attr' => array('capability' => 'edit_ticket'));
echo wpas_dropdown($staff_atts, "<option value='{$staff_id}' selected='selected'>{$staff_name}</option>");
?>
</p>
</div>
