/**
* Starts the chat.
*
* @param Request $request Incoming request.
* @return string|\Symfony\Component\HttpFoundation\RedirectResponse
* Rendered page content or a redirect response.
* @todo Split the action into pieces.
*/
public function startAction(Request $request)
{
// Check if we should force the user to use SSL
$ssl_redirect = $this->sslRedirect($request);
if ($ssl_redirect !== false) {
return $ssl_redirect;
}
// Initialize client side application
$this->getAssetManager()->attachJs('js/compiled/chat_app.js');
$thread = null;
// Try to get thread from the session
if (isset($_SESSION[SESSION_PREFIX . 'threadid'])) {
$thread = Thread::reopen($_SESSION[SESSION_PREFIX . 'threadid']);
}
// Create new thread
if (!$thread) {
// Load group info
$group_id = '';
$group_name = '';
$group = null;
if (Settings::get('enablegroups') == '1') {
$group_id = $request->query->get('group');
if (!preg_match("/^\d{1,10}$/", $group_id)) {
$group_id = false;
}
if ($group_id) {
$group = group_by_id($group_id);
if (!$group) {
$group_id = false;
} else {
$group_name = get_group_name($group);
}
}
}
// Get operator code
$operator_code = $request->query->get('operator_code');
if (!preg_match("/^[A-z0-9_]+$/", $operator_code)) {
$operator_code = false;
}
// Get visitor info
$visitor = visitor_from_request();
$info = $request->query->get('info');
$email = $request->query->get('email');
// Get referrer
$referrer = $request->query->get('url', $request->headers->get('referer'));
if ($request->query->get('referrer')) {
$referrer .= "\n" . $request->query->get('referrer');
}
// Check if there are online operators
if (!has_online_operators($group_id)) {
// Display leave message page
$page = array_merge_recursive(
setup_logo($group),
setup_leavemessage(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
)
);
$page['leaveMessageOptions'] = $page['leaveMessage'];
$this->getAssetManager()->attachJs(
$this->startJsApplication($request, $page),
AssetManagerInterface::INLINE,
1000
);
return $this->render('chat', $page);
}
// Get invitation info
if (Settings::get('enabletracking') && !empty($_SESSION[SESSION_PREFIX . 'visitorid'])) {
$invitation_state = invitation_state($_SESSION[SESSION_PREFIX . 'visitorid']);
$visitor_is_invited = $invitation_state['invited'];
} else {
$visitor_is_invited = false;
}
// Get operator info
$requested_operator = false;
if ($operator_code) {
$requested_operator = operator_by_code($operator_code);
}
// Check if survey should be displayed
if (Settings::get('enablepresurvey') == '1' && !$visitor_is_invited && !$requested_operator) {
// Display prechat survey
$page = array_merge_recursive(
setup_logo($group),
setup_survey(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
)
);
$page['surveyOptions'] = $page['survey'];
$this->getAssetManager()->attachJs(
$this->startJsApplication($request, $page),
AssetManagerInterface::INLINE,
1000
);
return $this->render('chat', $page);
}
// Start chat thread
$thread = chat_start_for_user(
$group_id,
$requested_operator,
$visitor['id'],
$visitor['name'],
$referrer,
$info
);
}
$path_args = array(
'thread_id' => intval($thread->id),
'token' => urlencode($thread->lastToken),
);
$chat_style_name = $request->query->get('style');
if (preg_match("/^\w+$/", $chat_style_name)) {
$path_args['style'] = $chat_style_name;
}
return $this->redirect($this->generateUrl('chat_user', $path_args));
}
/**
* Process submitted prechat survey.
*
* @param array $args Associative array of arguments. It must contains the
* following keys:
* - 'threadId': for this function this param equals to null;
* - 'token': for this function this param equals to null;
* - 'name': string, user name;
* - 'email': string, user email;
* - 'message': string, first user message;
* - 'info': string, some info about user;
* - 'referrer': page user came from;
* - 'groupId': selected group id.
* @return array Array of results. It contains following keys:
* - 'next': string, indicates what module run next;
* - 'options': options array for next module.
*/
protected function apiProcessSurvey($args)
{
$visitor = visitor_from_request();
// Get form values
$first_message = $args['message'];
$info = $args['info'];
$email = $args['email'];
$referrer = $args['referrer'];
// Verify group id
$group_id = '';
$group = null;
if (Settings::get('enablegroups') == '1') {
if (preg_match("/^\d{1,8}$/", $args['groupId']) != 0) {
$group = group_by_id($args['groupId']);
if ($group) {
$group_id = $args['groupId'];
}
}
}
if (Settings::get('usercanchangename') == "1" && !empty($args['name'])) {
$newname = $args['name'];
if ($newname != $visitor['name']) {
$data = strtr(base64_encode($newname), '+/=', '-_,');
setcookie(USERNAME_COOKIE_NAME, $data, time() + 60 * 60 * 24 * 365);
$visitor['name'] = $newname;
}
}
// Check if there are online operators
if (!has_online_operators($group_id)) {
// Display leave message page
$client_data = setup_leavemessage(
$visitor['name'],
$email,
$group_id,
$info,
$referrer
);
$options = $client_data['leaveMessage'];
$options['page'] += setup_logo($group);
return array(
'next' => 'leaveMessage',
'options' => $options,
);
}
// Initialize dialog
$thread = chat_start_for_user(
$group_id,
false,
$visitor['id'],
$visitor['name'],
$referrer,
$info
);
// Send some messages
if ($email) {
$thread->postMessage(
Thread::KIND_FOR_AGENT,
getlocal('E-Mail: {0}', array($email), get_current_locale(), true)
);
}
if ($first_message) {
$posted_id = $thread->postMessage(
Thread::KIND_USER,
$first_message,
array('name' => $visitor['name'])
);
$thread->shownMessageId = $posted_id;
$thread->save();
}
// Prepare chat options
$client_data = setup_chatview_for_user(
$this->getRouter(),
$this->getAssetManager()->getUrlGenerator(),
$this->currentRequest,
$thread
);
$options = $client_data['chat'];
$options['page'] += setup_logo($group);
return array(
'next' => 'chat',
'options' => $options,
);
}
if ($newname != $visitor['name']) {
$data = strtr(base64_encode(myiconv($mibew_encoding, "utf-8", $newname)), '+/=', '-_,');
setcookie($namecookie, $data, time() + 60 * 60 * 24 * 365);
$visitor['name'] = $newname;
}
}
} else {
$firstmessage = NULL;
$info = getgetparam('info');
$email = getgetparam('email');
$referrer = isset($_GET['url']) ? $_GET['url'] : (isset($_SERVER['HTTP_REFERER']) ? $_SERVER['HTTP_REFERER'] : "");
if (isset($_GET['referrer']) && $_GET['referrer']) {
$referrer .= "\n" . $_GET['referrer'];
}
}
if (!has_online_operators($groupid)) {
$page = array();
setup_logo();
setup_leavemessage($visitor['name'], $email, $firstmessage, $groupid, $groupname, $info, $referrer, can_show_captcha());
expand("styles", getchatstyle(), "leavemessage.tpl");
exit;
}
$show_survey = $settings['enablepresurvey'] == '1' && (!(isset($_POST['survey']) && $_POST['survey'] == 'on') || $settings["surveyaskcaptcha"] == "1" && !empty($survey_captcha_failed));
if ($show_survey) {
$page = array();
setup_logo();
if (!empty($survey_captcha_failed)) {
$errors[] = getlocal('errors.captcha');
}
setup_survey($visitor['name'], $email, $groupid, $info, $referrer, can_show_captcha());
expand("styles", getchatstyle(), "survey.tpl");
/**
* Returns content of the chat button.
*
* @param Request $request
* @return string Rendered page content
*/
public function indexAction(Request $request)
{
$referer = $request->server->get('HTTP_REFERER', '');
// We need to display message about visited page only if the visitor
// really change it.
$new_page = empty($_SESSION[SESSION_PREFIX . 'last_visited_page']) || $_SESSION[SESSION_PREFIX . 'last_visited_page'] != $referer;
// Display message about page change
if ($referer && isset($_SESSION[SESSION_PREFIX . 'threadid']) && $new_page) {
$thread = Thread::load($_SESSION[SESSION_PREFIX . 'threadid']);
if ($thread && $thread->state != Thread::STATE_CLOSED) {
$msg = getlocal("Visitor navigated to {0}", array($referer), $thread->locale, true);
$thread->postMessage(Thread::KIND_FOR_AGENT, $msg);
}
}
$_SESSION[SESSION_PREFIX . 'last_visited_page'] = $referer;
$image = $request->query->get('i', '');
if (!preg_match("/^\\w+\$/", $image)) {
$image = 'mibew';
}
$lang = $request->query->get('lang', '');
if (!preg_match("/^[\\w-]{2,5}\$/", $lang)) {
$lang = '';
}
if (!$lang || !locale_is_available($lang)) {
$lang = get_current_locale();
}
$group_id = $request->query->get('group', '');
if (!preg_match("/^\\d{1,8}\$/", $group_id)) {
$group_id = false;
}
if ($group_id) {
if (Settings::get('enablegroups') == '1') {
$group = group_by_id($group_id);
if (!$group) {
$group_id = false;
}
} else {
$group_id = false;
}
}
// Get image file content
$image_postfix = has_online_operators($group_id) ? "on" : "off";
$file_name = "locales/{$lang}/button/{$image}_{$image_postfix}.png";
$content_type = 'image/png';
if (!is_readable($file_name)) {
// Fall back to .gif image
$file_name = "locales/{$lang}/button/{$image}_{$image_postfix}.gif";
$content_type = 'image/gif';
}
$fh = fopen($file_name, 'rb');
if ($fh) {
// Create response with image in body
$file_size = filesize($file_name);
$content = fread($fh, $file_size);
fclose($fh);
$response = new Response($content, 200);
// Set correct content info
$response->headers->set('Content-Type', $content_type);
$response->headers->set('Content-Length', $file_size);
} else {
$response = new Response('Not found', 404);
}
// Disable caching
$response->headers->addCacheControlDirective('no-cache', true);
$response->headers->addCacheControlDirective('no-store', true);
$response->headers->addCacheControlDirective('must-revalidate', true);
$response->setExpires(new \DateTime('yesterday noon'));
$response->headers->set('Pragma', 'no-cache');
return $response;
}
if (!$lang || !locale_exists($lang)) {
$lang = $current_locale;
}
$groupid = verifyparam("group", "/^\\d{1,8}\$/", "");
if ($groupid) {
loadsettings();
if ($settings['enablegroups'] == '1') {
$group = group_by_id($groupid);
if (!$group) {
$groupid = "";
}
} else {
$groupid = "";
}
}
$image_postfix = has_online_operators($groupid) ? "on" : "off";
$filename = "locales/{$lang}/button/{$image}_{$image_postfix}.gif";
$fp = fopen($filename, 'rb') or die("no image");
header("Expires: Mon, 26 Jul 1997 05:00:00 GMT");
header("Cache-Control: no-store, no-cache, must-revalidate");
header("Pragma: no-cache");
header("Content-Type: image/gif");
header("Content-Length: " . filesize($filename));
if (function_exists('fpassthru')) {
@fpassthru($fp);
} else {
while (!feof($fp) && connection_status() == 0) {
print fread($fp, 1024 * 8);
flush();
}
fclose($fp);
