<?php
$testSuite->createGroup('Requests / Tickets / Listing', function ($g) {
$project = createProject();
$milestone = createMilestone($project);
$ticketA = createTicket($project, $milestone);
$ticketB = createTicket($project, $milestone);
$g->test('List tickets', function ($t) use($project, $milestone, $ticketA, $ticketB) {
$resp = $t->visit('tickets', ['routeTokens' => ['pslug' => $project['slug']]]);
$t->assertContains('<h1 class="page-header">Tickets</h1>', $resp->body);
$t->assertContains($project['name'], $resp->body);
$t->assertContains($ticketA['summary'], $resp->body);
$t->assertContains($ticketB['summary'], $resp->body);
});
$g->test('Show ticket', function ($t) use($project, $ticketA) {
$resp = $t->visit('ticket', ['routeTokens' => ['pslug' => $project['slug'], 'id' => $ticketA['ticket_id']]]);
$t->assertContains($project['name'], $resp->body);
$t->assertContains('<h1 class="page-header">#' . $ticketA['ticket_id'] . ' - ' . $ticketA['summary'] . '</h1>', $resp->body);
$t->assertContains($ticketA['body'], $resp->body);
});
});
}
}
}
} catch (PDOException $e) {
return array('error' => 'Error updating the ticket in the database');
}
}
// If data is posted...
if ($_SERVER['REQUEST_METHOD'] == 'POST') {
$raw_json = file_get_contents('php://input');
$json = json_decode($raw_json, true);
if ($json !== null) {
$pre_exist_check = getRequest($json['interaction_id']);
// Insert ticket
if ($pre_exist_check === null) {
$create_ticket = createTicket($json);
if ($create_ticket !== null) {
header('Content-Type: application/json');
http_response_code(201);
echo json_encode($create_ticket);
exit;
} else {
header('Content-Type: application/json');
echo json_encode(['error' => 'Error: Ticket ID already in system!']);
exit;
}
} else {
$update_ticket = updateTicket($json);
if ($update_ticket !== null) {
header('Content-Type: application/json');
http_response_code(201);
check_login('reseller');
resellerHasFeature('support') or showBadRequestErrorPage();
/** @var $cfg iMSCP_Config_Handler_File */
$cfg = iMSCP_Registry::get('config');
$userId = $_SESSION['user_id'];
// Checks if support ticket system is activated and if the reseller can access to it
if (!hasTicketSystem($userId)) {
redirectTo('index.php');
}
if (isset($_POST['uaction'])) {
if (empty($_POST['subject'])) {
set_page_message(tr('You must specify a subject.'), 'error');
} elseif (empty($_POST['user_message'])) {
set_page_message(tr('You must specify a message.'), 'error');
} else {
createTicket($userId, $_SESSION['user_created_by'], $_POST['urgency'], $_POST['subject'], $_POST['user_message'], 2);
redirectTo('ticket_system.php');
}
}
$userdata = array('OPT_URGENCY_1' => '', 'OPT_URGENCY_2' => '', 'OPT_URGENCY_3' => '', 'OPT_URGENCY_4' => '');
if (isset($_POST['urgency'])) {
$userdata['URGENCY'] = intval($_POST['urgency']);
} else {
$userdata['URGENCY'] = 2;
}
switch ($userdata['URGENCY']) {
case 1:
$userdata['OPT_URGENCY_1'] = $cfg->HTML_SELECTED;
break;
case 3:
$userdata['OPT_URGENCY_3'] = $cfg->HTML_SELECTED;
<?php
use Traq\Models\Timeline;
$testSuite->createGroup('Requests / Projects / Timeline', function ($g) {
$project = createProject();
$ticket = $project->tickets()->fetch() ?: createTicket($project);
$wikiPage = createWikiPage($project);
$g->test('Empty timeline', function ($t) use($project, $ticket, $wikiPage) {
$resp = $t->visit('timeline', ['routeTokens' => ['pslug' => $project['slug']]]);
$t->assertContains($project['name'], $resp->body);
$t->assertContains('<h1 class="page-header">Timeline</h1>', $resp->body);
$t->assertNotContains($ticket['summary'], $resp->body);
});
$g->test('With events', function ($t) use($project, $ticket, $wikiPage) {
$newTicketEvent = Timeline::newTicketEvent($ticket->user(), $ticket);
$newTicketEvent->save();
$updatedTicketEvent = Timeline::updateTicketEvent($ticket->user(), $ticket, 'ticket_updated', $ticket->status()['name']);
$updatedTicketEvent->save();
$closedTicketEvent = Timeline::updateTicketEvent($ticket->user(), $ticket, 'ticket_closed', $ticket->status()['name']);
$closedTicketEvent->save();
$completedMilestoneEvent = Timeline::milestoneCompletedEvent($ticket->user(), $ticket->milestone());
$completedMilestoneEvent->save();
$wikiPageCreatedEvent = Timeline::wikiPageCreatedEvent($ticket->user(), $wikiPage);
$wikiPageCreatedEvent->save();
$resp = $t->visit('timeline', ['routeTokens' => ['pslug' => $project['slug']]]);
$t->assertContains($project['name'], $resp->body);
$t->assertContains('<h1 class="page-header">Timeline</h1>', $resp->body);
$t->assertContains($ticket['summary'], $resp->body);
$t->assertContains($wikiPage['title'], $resp->body);
});
});
<?php
$testSuite->createGroup('Requests / Projects / Listing', function ($g) {
$project = createProject();
$ticket = createTicket($project);
$ticket['status_id'] = 5;
$ticket->save();
$ticket->milestone()->status = 2;
$ticket->milestone()->save();
$g->test('List projects', function ($t) use($project) {
$resp = $t->visit('projects');
$t->assertContains('<h1 class="page-header">Projects</h1>', $resp->body);
$t->assertContains($project['name'], $resp->body);
});
$g->test('Show project', function ($t) use($project) {
$resp = $t->visit('project', ['routeTokens' => ['pslug' => $project['slug']]]);
$t->assertContains('<h1 class="page-header">' . $project['name'] . '</h1>', $resp->body);
});
$g->test('Show changelog', function ($t) use($project) {
$resp = $t->visit('changelog', ['routeTokens' => ['pslug' => $project['slug']]]);
$t->assertContains('<h1 class="page-header">Changelog</h1>', $resp->body);
});
});
<div class="alert alert-block alert-info">
<p>
Enter information for your account as desired. Fields marked with an asterisk
are required.
</p>
</div>
<div class="row">
<div id="acct-password-row" class="span7">
<fieldset>
<legend>Ticket Form</legend><br>
<?php
if (isset($_POST['action']) && !isset($_GET['update'])) {
$ticket = array('ticket_name' => $_POST['ticket_name'], 'ticket_notes' => nl2br($_POST['ticket_notes']), 'ticket_status' => $_POST['ticket_status'], 'case_id' => $_GET['case'], 'created_by' => $_SESSION['user']['employee_id']);
$ticket_id = createTicket($ticket);
if ($ticket_id > -1) {
echo "<script>window.location.replace('/scc/?page=ticketview&ticket={$ticket_id}');</script>";
}
}
?>
<div class="control-group ">
<label class="control-label">Ticket Name<span class="required">*</span></label>
<div class="controls">
<input id="current-pass-control" name="ticket_name" class="span4" type="text" value="<?php
if ($ticket) {
echo $ticket->ticket_name;
}
?>
" <?php
$cfg = EasySCP_Registry::get('Config');
$tpl = EasySCP_TemplateEngine::getInstance();
$template = 'common/ticket_create.tpl';
// dynamic page data
$admin_id = $_SESSION['user_created_by'];
if (!hasTicketSystem($admin_id)) {
user_goto('index.php');
}
if (isset($_POST['uaction'])) {
if (empty($_POST['subj'])) {
set_page_message(tr('Please specify message subject!'), 'warning');
} else {
if (empty($_POST['user_message'])) {
set_page_message(tr('Please type your message!'), 'warning');
} else {
createTicket($_SESSION['user_id'], $_SESSION['user_created_by'], $_POST['urgency'], $_POST['subj'], $_POST['user_message'], 2);
user_goto('ticket_system.php');
}
}
}
$userdata = array('OPT_URGENCY_1' => '', 'OPT_URGENCY_2' => '', 'OPT_URGENCY_3' => '', 'OPT_URGENCY_4' => '');
if (isset($_POST['urgency'])) {
$userdata['URGENCY'] = intval($_POST['urgency']);
} else {
$userdata['URGENCY'] = 2;
}
switch ($userdata['URGENCY']) {
case 1:
$userdata['OPT_URGENCY_1'] = $cfg->HTML_SELECTED;
break;
case 3:
