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Ticketing Bundle v1

Latest version. See 0.9 for previous version.

Simple multilingual ticketing bundle to add to any project. Languages: English, French, Russian, German and Spanish.

Build Status SensioLabsInsight

Requirements

Demo

See Ticket Bundle Demo App for an example installation. This can also be used for confirming bugs.

Installation

Add HackzillaTicketBundle in your composer.json:

{
    "require": {
        "hackzilla/ticket-bundle": "~1.0",
        "friendsofsymfony/user-bundle": "~2.0@dev",
    }
}

Follow FOSUserBundle guide

Install Composer

curl -sS https://getcomposer.org/installer | php
mv composer.phar /usr/local/bin/composer

Now tell composer to download the library by running the command:

$ composer update hackzilla/ticket-bundle

Composer will install the bundle into your project's vendor/hackzilla directory.

Step 2: Enable the bundle

Enable the bundle in the kernel:

<?php
// app/AppKernel.php

public function registerBundles()
{
    $bundles = array(
        // ...
        new FOS\UserBundle\FOSUserBundle(),
        new Knp\Bundle\PaginatorBundle\KnpPaginatorBundle(),
        new Sensio\Bundle\FrameworkExtraBundle\SensioFrameworkExtraBundle(),
        new Hackzilla\Bundle\TicketBundle\HackzillaTicketBundle(),
        // ...
        // Your application bundles
    );
}

Step 3: Import the routing

hackzilla_ticket:
    resource: "@HackzillaTicketBundle/Resources/config/routing.yml"
    prefix:   /

or

hackzilla_ticket:
    resource: "@HackzillaTicketBundle/Resources/config/routing/ticket.yml"
    prefix:   /ticket

Step 4: Roles

All users can create tickets, even anonymous users. You can assign ROLE_TICKET_ADMIN to any user you want to be able to administer the ticketing system.

Step 5: Create tables

app/console doctrine:schema:update --force

Events

TicketBundle show fires events for creating, updating, and deleting of tickets.

  • hackzilla.ticket.create
  • hackzilla.ticket.update
  • hackzilla.ticket.delete

See for example of how to create listener: http://symfony.com/doc/current/cookbook/service_container/event_listener.html

Change Log

0.7

  • TicketType and TicketMessageType have been moved into Form/Type folder.

0.9

  • New template, and schema changes

1.0

  • Moved UserInterface into bundle
  • Moved Ticket Manager to its own namespace

Migrating to 1.0

  • remove new Hackzilla\Bundle\FOSUserBridgeBundle\HackzillaFOSUserBridgeBundle() from AppKernel.php
  • remove hackzilla/fosuser-bridge-bundle from composer.json

Pull Requests

I'm open to pull requests for additional languages, features and/or improvements.

About

Bundle provides multilingual ticketing functionality for Symfony2 applications.

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