forked from concept45/CoreManager2
/
ticket.php
490 lines (434 loc) · 19.2 KB
/
ticket.php
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<?php
/*
CoreManager, PHP Front End for ArcEmu, MaNGOS, and TrinityCore
Copyright (C) 2010-2014 CoreManager Project
Copyright (C) 2009-2010 ArcManager Project
This program is free software: you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation, either version 3 of the License, or
(at your option) any later version.
This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <http://www.gnu.org/licenses/>.
*/
require_once "header.php";
valid_login($action_permission["view"]);
//#############################################################################
// BROWSE TICKETS
//#############################################################################
function browse_tickets()
{
global $output, $characters_db, $realm_id, $action_permission, $user_lvl, $itemperpage, $sql, $core,
$site_encoding;
//==========================$_GET and SECURE=================================
$start = ( ( isset($_GET["start"]) ) ? $sql["char"]->quote_smart($_GET["start"]) : 0 );
if ( !is_numeric($start) )
$start = 0;
$order_by = ( ( isset($_GET["order_by"]) ) ? $sql["char"]->quote_smart($_GET["order_by"]) : 'status' );
if ( !preg_match('/^[_[:lower:]]{1,10}$/', $order_by) )
$order_by = 'status';
$dir = ( ( isset($_GET["dir"]) ) ? $sql["char"]->quote_smart($_GET["dir"]) : 1 );
if ( !preg_match('/^[01]{1}$/', $dir) )
$dir = 1;
$order_dir = ( ( $dir ) ? "ASC" : "DESC" );
$dir = ( ( $dir ) ? 0 : 1 );
//==========================$_GET and SECURE end=============================
//get total number of items
if ( $core == 1 )
$query_1 = $sql["char"]->query("SELECT COUNT(*) FROM gm_tickets WHERE deleted=0");
elseif ( $core == 2 )
$query_1 = $sql["char"]->query("SELECT COUNT(*) FROM character_ticket");
else
$query_1 = $sql["char"]->query("SELECT COUNT(*) FROM gm_tickets WHERE closedBy=0");
$all_record = $sql["char"]->result($query_1,0);
unset($query_1);
if ( $core == 1 )
$query = $sql["char"]->query("SELECT gm_tickets.ticketid AS guid, gm_tickets.playerGuid AS player,
gm_tickets.message AS message,
`characters`.name AS opener,
gm_tickets.deleted AS status, gm_tickets.timestamp AS timestamp
FROM gm_tickets
LEFT JOIN `characters` ON gm_tickets.playerGuid=`characters`.`guid`
ORDER BY ".$order_by." ".$order_dir." LIMIT ".$start.", ".$itemperpage);
elseif ( $core == 2 )
$query = $sql["char"]->query("SELECT character_ticket.ticket_id AS guid, character_ticket.guid AS player,
character_ticket.ticket_text AS message,
op.name AS opener,
0 AS status, UNIX_TIMESTAMP(character_ticket.ticket_lastchange) AS timestamp
FROM character_ticket
LEFT JOIN `characters` AS op ON character_ticket.guid=op.`guid`
ORDER BY ".$order_by." ".$order_dir." LIMIT ".$start.", ".$itemperpage);
else
$query = $sql["char"]->query("SELECT gm_tickets.guid AS guid, gm_tickets.guid AS player,
gm_tickets.message AS message,
op.name AS opener, gm.name AS closer,
gm_tickets.closedBy AS status, gm_tickets.lastModifiedTime AS timestamp
FROM gm_tickets
LEFT JOIN `characters` AS op ON gm_tickets.guid=op.`guid`
LEFT JOIN `characters` AS gm ON gm_tickets.closedBy=gm.`guid`
ORDER BY ".$order_by." ".$order_dir." LIMIT ".$start.", ".$itemperpage);
$output .= '
<script type="text/javascript" src="libs/js/check.js"></script>
<table class="top_hidden">
<tr>
<td style="width: 25%;" align="right">';
$output .= generate_pagination("ticket.php?action=browse_tickets&order_by=".$order_by."&dir=".!$dir, $all_record, $itemperpage, $start);
$output .= '
</td>
</tr>
</table>';
$output .= '
<form method="get" action="ticket.php" id="form">
<div>
<input type="hidden" name="action" value="delete_tickets" />
<input type="hidden" name="start" value="'.$start.'" />
</div>
<table class="lined">
<tr>
<td colspan="3" align="left" class="hidden">';
if ( $user_lvl >= $action_permission["delete"] )
makebutton(lang("ticket", "del_selected_tickets"), "javascript:do_submit()\" type=\"wrn", 230);
$output .= '
</td>
</tr>
<tr>';
if ( $user_lvl >= $action_permission["delete"] )
$output .= '
<th style="width: 7%;">
<input name="allbox" type="checkbox" value="Check All" onclick="CheckAll(document.getElementById(\'form\'));" />
</th>';
if ( $user_lvl >= $action_permission["update"] )
$output .= '
<th style="width: 7%;">'.lang("global", "edit").'</th>';
$output .= '
<th style="width: 10%;">
<a href="ticket.php?order_by=guid&start='.$start.'&dir='.$dir.'">'.( ( $order_by == 'guid' ) ? '<img src="img/arr_'.( ( $dir ) ? "dw" : "up" ).'.gif" alt="" /> ' : '' ).''.lang("ticket", "id").'</a>
</th>
<th style="width: 16%;">
<a href="ticket.php?order_by=opener&start='.$start.'&dir='.$dir.'">'.( ( $order_by == 'opener' ) ? '<img src="img/arr_'.( ( $dir ) ? "dw" : "up" ).'.gif" alt="" /> ' : '').''.lang("ticket", "sender").'</a>
</th>';
$output .= '
<th style="width: 40%;">'.lang("ticket", "message").'</th>
<th style="width: 10%;">'.lang("ticket", "date").'</th>';
if ( $core == 3 )
$output .= '
<th style="width: 40%;">'.lang("ticket", "closedby").'</th>';
$output .= '
</tr>';
while ( $ticket = $sql["char"]->fetch_assoc($query) )
{
$output .= '
<tr>';
if ( $user_lvl >= $action_permission["delete"] )
$output .= '
<td>
<input type="checkbox" name="check[]" value="'.$ticket["guid"].'" onclick="CheckCheckAll(getElementById(\'form\'));" />
</td>';
if ( $user_lvl >= $action_permission["update"] )
$output .= '
<td>
<a href="ticket.php?action=edit_ticket&error=4&id='.$ticket["guid"].'"><img src="img/edit.png" alt="'.lang("global", "edit").'" /></a>
</td>';
$output .= '
<td>'.$ticket["guid"].'</td>
<td>
<a href="char.php?id='.$ticket["player"].'">'.htmlentities($ticket["opener"], ENT_COMPAT, $site_encoding).'</a>
</td>
<td>'.htmlentities($ticket["message"], ENT_COMPAT, $site_encoding).'</td>
<td>'.date('G:i:s m-d-Y', $ticket["timestamp"]).'</td>';
if ( $core == 3 )
$output .= '
<td>
<a href="char.php?id='.$ticket["status"].'">'.htmlentities($ticket["closer"], ENT_COMPAT, $site_encoding).'</a>
</td>';
$output .= '
</tr>';
}
unset($query);
unset($ticket);
$output .= '
<tr>
<td colspan="5" align="right" class="hidden" style="width: 25%;">';
$output .= generate_pagination("ticket.php?action=browse_tickets&order_by=".$order_by."&dir=".!$dir, $all_record, $itemperpage, $start);
$output .= '
</td>
</tr>
<tr>
<td colspan="3" align="left" class="hidden">';
if ( $user_lvl >= $action_permission["delete"] )
makebutton(lang("ticket", "del_selected_tickets"), "javascript:do_submit()\" type=\"wrn", 230);
$output .= '
</td>
<td colspan="2" align="right" class="hidden">'.lang("ticket", "tot_tickets").': '.$all_record.'</td>
</tr>
</table>
</form>
<br />';
}
//########################################################################################################################
// DELETE TICKETS
//########################################################################################################################
function delete_tickets()
{
global $characters_db, $realm_id, $action_permission, $sql, $core;
valid_login($action_permission["delete"]);
if ( !isset($_GET["check"]) )
redirect("ticket.php?error=1");
$check = $sql["char"]->quote_smart($_GET["check"]);
$deleted_tickets = 0;
for ( $i = 0; $i < count($check); $i++ )
{
if ( $check[$i] != "" )
{
if ( $core == 1 )
$query = $sql["char"]->query("DELETE FROM gm_tickets WHERE ticketid='".$check[$i]."'");
elseif ( $core == 2)
$query = $sql["char"]->query("DELETE FROM character_ticket WHERE ticket_id='".$check[$i]."'");
else
$query = $sql["char"]->query("DELETE FROM gm_tickets WHERE guid='".$check[$i]."'");
$deleted_tickets++;
}
}
if ( $deleted_tickets == 0 )
redirect('ticket.php?error=3');
else
redirect('ticket.php?error=2');
}
//########################################################################################################################
// EDIT TICKET
//########################################################################################################################
function edit_ticket()
{
global $output, $characters_db, $realm_id, $action_permission, $site_encoding, $sql, $core;
valid_login($action_permission["update"]);
if ( !isset($_GET["id"]) )
redirect("Location: ticket.php?error=1");
$id = $sql["char"]->quote_smart($_GET["id"]);
if ( !is_numeric($id) )
redirect("ticket.php?error=1");
if ( $core == 1 )
$query = $sql["char"]->query("SELECT gm_tickets.ticketid AS guid, gm_tickets.playerGuid AS player,
gm_tickets.message AS message,
`characters`.name AS opener,
gm_tickets.deleted AS status, gm_tickets.timestamp AS timestamp
FROM gm_tickets
LEFT JOIN `characters` ON gm_tickets.playerGuid=`characters`.`guid`
WHERE ticketid='".$id."'");
elseif ( $core == 2)
$query = $sql["char"]->query("SELECT character_ticket.ticket_id AS guid, character_ticket.guid AS player,
character_ticket.ticket_text AS message,
op.name AS opener,
UNIX_TIMESTAMP(character_ticket.ticket_lastchange) AS timestamp
FROM character_ticket
LEFT JOIN `characters` AS op ON character_ticket.guid=op.`guid`
WHERE character_ticket.ticket_id='".$id."'");
else
$query = $sql["char"]->query("SELECT gm_tickets.guid AS guid, gm_tickets.guid AS player,
gm_tickets.message AS message,
op.name AS opener, gm.name AS closer,
gm_tickets.closedBy AS status, lastModifiedTime AS timestamp
FROM gm_tickets
LEFT JOIN `characters` AS op ON gm_tickets.guid=op.`guid`
LEFT JOIN `characters` AS gm ON gm_tickets.closedBy=gm.`guid`
WHERE gm_tickets.guid='".$id."'");
if ( $ticket = $sql["char"]->fetch_assoc($query) )
{
$output .= '
<div id="ticket_edit_field" class="fieldset_border center">
<span class="legend">'.lang("ticket", "edit_reply").'</span>
<form method="post" action="ticket.php?action=do_edit_ticket" id="form">
<div>
<input type="hidden" name="id" value="'.$id.'" />
</div>
<table class="flat">
<tr>
<td>'.lang("ticket", "id").'</td>
<td>'.$id.'</td>
</tr>
<tr>
<td>'.lang("ticket", "submitted_by").':</td>
<td>
<a href="char.php?id='.$ticket["player"].'">'.htmlentities($ticket["opener"], ENT_COMPAT, $site_encoding).'</a>
</td>
</tr>
<tr>
<td>'.lang("ticket", "date").':</td>
<td>'.date('G:i:s m-d-Y', $ticket["timestamp"]).'</td>
</tr>
<tr>
<td valign="top">'.lang("ticket", "message").'</td>
<td>
<textarea name="new_text" rows="5" cols="40">'.htmlentities($ticket["message"], ENT_COMPAT, $site_encoding).'</textarea>
</td>
</tr>';
if ( $core == 3 )
$output .= '
<tr>
<td>'.lang("ticket", "closedby").':</td>
<td>'.( ( $ticket["status"] <> 0 ) ? '<a href="char.php?id='.$ticket["status"].'">'.htmlentities($ticket["closer"], ENT_COMPAT, $site_encoding).'</a>' : '' ).'</td>
</tr>';
$output .= '
<tr>
<td>';
makebutton(lang("ticket", "update"), "javascript:do_submit()\" type=\"wrn", 140);
$output .= '
</td>
<td>';
// MaNGOS just deletes a ticket to close it
// so we don't need this button
if ( $core == 2 )
$output .= '
';
else
{
if ( !$ticket["status"] )
makebutton(lang("ticket", "abandon".( ( $core == 1 ) ? "A" : "MT" )), 'ticket.php?action=do_mark_ticket&id='.$id.'" type="wrn', 230);
else
makebutton(lang("ticket", "abandon".( ( $core == 1 ) ? "A" : "MT" )), 'ticket.php', 230);
}
$output .= '
</td>
</tr>
<tr>
<td>';
makebutton(lang("ticket", "send_ingame_mail"), "mail.php?type=ingame_mail&to=".$ticket["opener"], 140);
$output .= '
</td>
<td>';
makebutton(lang("global", "back"), "javascript:window.history.back()\" type=\"def", 130);
$output .= '
</td>
</tr>
</table>
</form>
<br />
<br />
</div>';
}
else
error(lang("global", "err_no_records_found"));
}
//########################################################################################################################
// DO EDIT TICKET
//########################################################################################################################
function do_edit_ticket()
{
global $characters_db, $realm_id, $action_permission, $sql, $core;
valid_login($action_permission["update"]);
if ( empty($_POST["new_text"]) || empty($_POST["id"]) )
redirect("ticket.php?error=1");
$new_text = $sql["char"]->quote_smart($_POST["new_text"]);
$id = $sql["char"]->quote_smart($_POST["id"]);
if ( !is_numeric($id) )
redirect("ticket.php?error=1");
if ( $core == 1 )
$query = $sql["char"]->query("UPDATE gm_tickets SET message='".$new_text."' WHERE ticketid='".$id."'");
elseif ( $core == 2 )
$query = $sql["char"]->query("UPDATE character_ticket SET ticket_text='".$new_text."' WHERE ticket_id='".$id."'");
else
$query = $sql["char"]->query("UPDATE gm_tickets SET message='".$new_text."' WHERE guid='".$id."'");
if ( $sql["char"]->affected_rows() )
redirect("ticket.php?error=5");
else
redirect("ticket.php?error=6");
}
//########################################################################################################################
// DO MARK TICKET AS ABANDONED
//########################################################################################################################
function do_mark_ticket()
{
global $characters_db, $realm_id, $action_permission, $sql, $core, $user_id;
valid_login($action_permission["update"]);
if ( empty($_GET["id"]) )
redirect("ticket.php?error=1");
$id = $sql["char"]->quote_smart($_GET["id"]);
if ( !is_numeric($id) )
redirect("ticket.php?error=1");
if ( $core == 3 )
{
// get closing account's oldest character
$query = "SELECT guid FROM characters WHERE account='".$user_id."' ORDER BY guid LIMIT 1";
$result = $sql["char"]->query($query);
$fields = $sql["char"]->fetch_assoc($result);
$closer = $fields["guid"];
}
if ( $core == 1 )
$query = $sql["char"]->query("UPDATE gm_tickets SET deleted=1 WHERE ticketid='".$id."'");
elseif ( $core == 2 )
// this_is_junk: MaNGOS doesn't have a way to close a ticket? Just delete it?
$query = $sql["char"]->query("DELETE FROM character_ticket WHERE ticket_id='".$id."'");
else
$query = $sql["char"]->query("UPDATE gm_tickets SET closedBy=".$closer." WHERE guid='".$id."'");
if ( $sql["char"]->affected_rows() )
redirect("ticket.php?error=5");
else
redirect("ticket.php?error=6");
}
//########################################################################################################################
// MAIN
//########################################################################################################################
$err = ( ( isset($_GET["error"]) ) ? $_GET["error"] : NULL );
$output .= '
<div class="bubble">
<div class="top">';
switch ( $err )
{
case 1:
$output .= '
<h1><span class="error">'.lang("global", "empty_fields").'</span></h1>';
break;
case 2:
$output .= '
<h1><span class=\"error\">'.lang("ticket", "ticked_deleted").'</span></h1>';
break;
case 3:
$output .= '
<h1><span class="error">'.lang("ticket", "ticket_not_deleted").'</span></h1>';
break;
case 4:
$output .= '
<h1>'.lang("ticket", "edit_ticked").'</h1>';
break;
case 5:
$output .= '
<h1><span class="error">'.lang("ticket", "ticket_updated").'</span></h1>';
break;
case 6:
$output .= '
<h1><span class="error">'.lang("ticket", "ticket_update_err").'</span></h1>';
break;
default: //no error
$output .= '
<h1>'.lang("ticket", "browse_tickets").'</h1>';
}
unset($err);
$output .= '
</div>';
$action = ( ( isset($_GET["action"]) ) ? $_GET["action"] : NULL );
switch ( $action )
{
case "browse_tickets":
browse_tickets();
break;
case "delete_tickets":
delete_tickets();
break;
case "edit_ticket":
edit_ticket();
break;
case "do_edit_ticket":
do_edit_ticket();
break;
case "do_mark_ticket":
do_mark_ticket();
break;
default:
browse_tickets();
}
unset($action);
unset($action_permission);
require_once "footer.php";
?>