/**
* Removes a ticket and all associated records (tags, comments, etc.)
*
* @return void
*/
public function removeTask()
{
// Check for request forgeries
Request::checkToken();
// Incoming
$ids = Request::getVar('id', array());
// Check for an ID
if (count($ids) < 1) {
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller, false), Lang::txt('COM_SUPPORT_ERROR_SELECT_TICKET_TO_DELETE'), 'error');
return;
}
foreach ($ids as $id) {
$id = intval($id);
// Delete tags
$tags = new Tags($id);
$tags->removeAll();
// Delete comments
$comment = new Tables\Comment($this->database);
$comment->deleteComments($id);
// Delete attachments
$attach = new Tables\Attachment($this->database);
$attach->deleteAllForTicket($id);
// Delete ticket
$ticket = new Tables\Ticket($this->database);
$ticket->delete($id);
}
// Output messsage and redirect
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller, false), Lang::txt('COM_SUPPORT_TICKET_SUCCESSFULLY_DELETED', count($ids)));
}
/**
* Get a count of or list of comments on this model
*
* @param string $rtrn Data to return state in [count, list]
* @param array $filters Filters to apply to the query
* @param boolean $clear Clear data cache?
* @return mixed
*/
public function comments($rtrn = 'list', $filters = array(), $clear = false)
{
if (!isset($filters['ticket'])) {
$filters['ticket'] = $this->get('id');
}
if (!isset($filters['access'])) {
$filters['access'] = 1;
//$this->access('read', 'private_comments');
}
if (!isset($filters['sort'])) {
$filters['sort'] = 'id';
}
if (!isset($filters['sort_Dir'])) {
$filters['sort_Dir'] = 'ASC';
}
switch (strtolower($rtrn)) {
case 'count':
if (!is_numeric($this->_data->get('comments.count')) || $clear) {
$tbl = new Tables\Comment($this->_db);
$this->_data->set('comments.count', $tbl->countComments($filters['access'], $filters['ticket']));
}
return $this->_data->get('comments.count');
break;
case 'list':
case 'results':
default:
if (!$this->_data->get('comments.list') instanceof ItemList || $clear) {
$tbl = new Tables\Comment($this->_db);
if ($results = $tbl->getComments($filters['access'], $filters['ticket'], $filters['sort'], $filters['sort_Dir'])) {
foreach ($results as $key => $result) {
$results[$key] = new Comment($result);
}
} else {
$results = array();
}
$this->_data->set('comments.list', new ItemList($results));
}
return $this->_data->get('comments.list');
break;
}
}
/**
* Removes a ticket and all associated records (tags, comments, etc.)
*
* @return void
*/
public function deleteTask()
{
// Incoming
$id = Request::getInt('id', 0);
// Check for an ID
if (!$id) {
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller . '&task=tickets'));
return;
}
// Delete tags
$tags = new Tags($id);
$tags->removeAll();
// Delete comments
$comment = new Tables\Comment($this->database);
$comment->deleteComments($id);
$attach = new Tables\Attachment($this->database);
if (!$attach->deleteAllForTicket($id)) {
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller . '&task=tickets'), $attach->getError(), 'error');
return;
}
// Delete ticket
$ticket = new Tables\Ticket($this->database);
$ticket->delete($id);
// Output messsage and redirect
App::redirect(Route::url('index.php?option=' . $this->_option . '&controller=' . $this->_controller . '&task=tickets'));
}
