function export($value) { $config = $this->getConfiguration(); if (!$value) { return ''; } elseif ($config['gmt']) { return Format::userdate('Y-m-d H:i:s', $value); } else { return Format::date('Y-m-d H:i:s', $value); } }
<?php if (!defined('KTKADMININC') || !is_object($ticket) || !is_object($thisuser) || !$thisuser->isStaff()) { die(_('Access Denied')); } if (!($thisuser->canEditTickets() || $thisuser->isManager() && $ticket->getDeptId() == $thisuser->getDeptId())) { die(_('Access Denied. Perm error.')); } if ($_POST && $errors) { $info = Format::input($_POST); } else { $info = array('email' => $ticket->getEmail(), 'name' => $ticket->getName(), 'phone' => $ticket->getPhone(), 'pri' => $ticket->getPriorityId(), 'topicId' => $ticket->getTopicId(), 'topic' => $ticket->getTopic(), 'subject' => $ticket->getSubject(), 'duedate' => $ticket->getDueDate() ? Format::userdate('m/d/Y', Misc::db2gmtime($ticket->getDueDate())) : '', 'time' => $ticket->getDueDate() ? Format::userdate('G:i', Misc::db2gmtime($ticket->getDueDate())) : ''); } ?> <div width="100%"> <?php if ($errors['err']) { ?> <p align="center" id="errormessage"><?php echo $errors['err']; ?> </p> <?php } elseif ($msg) { ?> <p align="center" class="infomessage"><?php echo $msg; ?> </p> <?php } elseif ($warn) {
function db_daydatetime($time) { global $cfg; return Format::userdate($cfg->getDayDateTimeFormat(), Misc::db2gmtime($time)); }
if(!($thisuser->canEditTickets() || ($thisuser->isManager() && $ticket->getDeptId()==$thisuser->getDeptId()))) die('Access Denied. Perm error.'); if($_POST && $errors){ $info=Format::input($_POST); }else{ $info=array('email'=>$ticket->getEmail(), 'name' =>$ticket->getName(), 'phone'=>$ticket->getPhone(), 'phone_ext'=>$ticket->getPhoneExt(), 'pri'=>$ticket->getPriorityId(), 'topicId'=>$ticket->getTopicId(), 'topic'=>$ticket->getHelpTopic(), 'subject' =>$ticket->getSubject(), 'duedate' =>$ticket->getDueDate()?(Format::userdate('m/d/Y',Misc::db2gmtime($ticket->getDueDate()))):'', 'time'=>$ticket->getDueDate()?(Format::userdate('G:i',Misc::db2gmtime($ticket->getDueDate()))):'', ); /*Note: Please don't make me explain how dates work - it is torture. Trust me! */ } ?> <div width="100%"> <?if($errors['err']) {?> <p align="center" id="errormessage"><?=$errors['err']?></p> <?}elseif($msg) {?> <p align="center" class="infomessage"><?=$msg?></p> <?}elseif($warn) {?> <p class="warnmessage"><?=$warn?></p> <?}?> </div> <table width="100%" border="0" cellspacing=1 cellpadding=2>
function getUpdateInfo() { global $cfg; $info = array('source' => $this->getSource(), 'topicId' => $this->getTopicId(), 'slaId' => $this->getSLAId(), 'user_id' => $this->getOwnerId(), 'duedate' => $this->getDueDate() ? Format::userdate($cfg->getDateFormat(), Misc::db2gmtime($this->getDueDate())) : '', 'time' => $this->getDueDate() ? Format::userdate('G:i', Misc::db2gmtime($this->getDueDate())) : ''); return $info; }
function getUpdateInfo() { $info = array('name' => $this->getName(), 'email' => $this->getEmail(), 'phone' => $this->getPhone(), 'phone_ext' => $this->getPhoneExt(), 'subject' => $this->getSubject(), 'source' => $this->getSource(), 'topicId' => $this->getTopicId(), 'priorityId' => $this->getPriorityId(), 'slaId' => $this->getSLAId(), 'duedate' => $this->getDueDate() ? Format::userdate('m/d/Y', Misc::db2gmtime($this->getDueDate())) : '', 'time' => $this->getDueDate() ? Format::userdate('G:i', Misc::db2gmtime($this->getDueDate())) : ''); return $info; }
<?php if (!defined('OSTSCPINC') || !is_object($ticket) || !is_object($thisuser) || !$thisuser->isStaff()) { die('Access Denied'); } if (!($thisuser->canEditTickets() || $thisuser->isManager() && $ticket->getDeptId() == $thisuser->getDeptId())) { die('Access Denied. Perm error.'); } if ($_POST && $errors) { $info = Format::input($_POST); } else { $info = array('email' => $ticket->getEmail(), 'name' => $ticket->getName(), 'phone' => $ticket->getPhone(), 'phone_ext' => $ticket->getPhoneExt(), 'pri' => $ticket->getPriorityId(), 'topicId' => $ticket->getTopicId(), 'topic' => $ticket->getHelpTopic(), 'subject' => Format::htmlchars($ticket->getSubject()), 'assetid' => $ticket->getAssetId(), 'tickettypeid' => $ticket->getTicketTypeId(), 'duedate' => $ticket->getDueDate() ? Format::userdate('m/d/Y', Misc::db2gmtime($ticket->getDueDate())) : '', 'time' => $ticket->getDueDate() ? Format::userdate('G:i', Misc::db2gmtime($ticket->getDueDate())) : ''); /*Note: Please don't make me explain how dates work - it is torture. Trust me! */ } ?> <script type="text/javascript"> function change(){ var text=document.forms["form"]["subject"].value; var len = text.length; var s = text; for(i=0; i<len; i++) { s = s.replace(/[\u2018|\u2019|\u201A]/g, "\'"); // smart double quotes s = s.replace(/[\u201C|\u201D|\u201E]/g, "\""); // ellipsis s = s.replace(/\u2026/g, "...");