#
if ($q_count <= 0) {
//the user does not have queues
_err(__('Keine Warteschlange'));
}
if ($paused > 0) {
// the user seems to be paused
if ($q_count != $paused) {
// the user is not pasused in all queues ( imposible for agents)
gs_log(GS_LOG_WARNING, 'user_id ' . $user_id . ' is paused in ' . $paused . ' queues but agent in ' . $q_count . ' queues.');
_err(__('Fehler'));
} else {
//everything seems to be fine. So lets toggle (unpause) the user
$ret = gs_agent_pause_unpause($agent_id, false, $reason);
if (isGsError($ret)) {
gs_log(GS_LOG_NOTICE, "Could not unpause user " . $sip_user . ": " . $ret->getMsg());
_err($ret->getMsg());
}
gs_log(GS_LOG_NOTICE, "Unpaused user " . $sip_user);
exit;
}
} else {
//user is not paused
$ret = gs_agent_pause_unpause($agent_id, true, $reason);
if (isGsError($ret)) {
gs_log(GS_LOG_NOTICE, "Could not pause user " . $sip_user . ": " . $ret->getMsg());
_err($ret->getMsg());
}
gs_log(GS_LOG_NOTICE, "Paused user " . $sip_user . " with reason " . $reason);
exit;
}
if ($q_count <= 0) {
//the user does not have queues
_err('No queues for user_id ' . $user_id);
}
if ($paused > 0) {
// the user seems to be paused
if ($q_count != $paused) {
// the user is not pasused in all queues ( imposible for agents)
_err('user_id ' . $user_id . ' is paused in ' . $paused . ' queues but agent in ' . $q_count . ' queues.');
} else {
//everything seems to be fine. So lets toggle (unpause) the user
$ret = gs_agent_pause_unpause($agent_id, false);
if (isGsError($ret)) {
gs_log(GS_LOG_NOTICE, "Could not unpause user " . $sip_user . ": " . $ret->getMsg());
_err($ret->getMsg());
}
gs_log(GS_LOG_NOTICE, "Unpaused user " . $sip_user);
aastra_textscreen(htmlEnt(__('Agent')), htmlEnt(__('Pause deaktiviert')), 3);
exit;
}
} else {
//user is not paused
$ret = gs_agent_pause_unpause($agent_id, true);
if (isGsError($ret)) {
gs_log(GS_LOG_NOTICE, "Could not pause user " . $sip_user . ": " . $ret->getMsg());
_err($ret->getMsg());
}
gs_log(GS_LOG_NOTICE, "Paused user " . $sip_user);
aastra_textscreen(htmlEnt(__('Agent')), htmlEnt(__('Pause aktiviert')), 3);
exit;
}
