<?php 
$sla = $tickets->sla;
$SlaPlan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $sla)->first();
?>
                                <b>{!! Lang::get('lang.sla_plan') !!}: {{$SlaPlan->grace_period}} </b>
                            </div>
                            <div class="col-md-3">
                                <b>{!! Lang::get('lang.created_date') !!}: </b> {{ UTC::usertimezone($tickets->created_at) }}
                            </div>
                            <div class="col-md-3">
                                <b>{!! Lang::get('lang.due_date') !!}: </b>
                                <?php 
$time = $tickets->created_at;
$time = date_create($time);
date_add($time, date_interval_create_from_date_string($SlaPlan->grace_period));
echo UTC::usertimezone(date_format($time, 'Y-m-d H:i:s'));
?>
                            </div>
                            <div class="col-md-3">
                                <?php 
$response = App\Model\helpdesk\Ticket\Ticket_Thread::where('ticket_id', '=', $tickets->id)->get();
?>
                                @foreach($response as $last)
                                <?php 
$ResponseDate = $last->created_at;
?>
                                @endforeach
                                <b>{!! Lang::get('lang.last_response') !!}: </b> {{ UTC::usertimezone($ResponseDate) }}
                            </div>
                        </div>
                    </div>
Пример #2
0
                                <?php 
$sla = $ticket->sla;
$SlaPlan = App\Model\Manage\Sla_plan::where('id', '=', $sla)->first();
?>
                                <b>SLA Plan: {{$SlaPlan->grace_period}} </b>
                            </div>
                            <div class="col-md-3">
                                <b>Created Date: </b> {{ UTC::usertimezone($ticket->created_at) }}
                            </div>
                            <div class="col-md-3">
                                <b>Due Date: </b>
                                <?php 
$time = $ticket->created_at;
$time = date_create($time);
date_add($time, date_interval_create_from_date_string($SlaPlan->grace_period));
echo UTC::usertimezone(date_format($time, 'd/m/Y H:i:s'));
?>
                            </div>
                            <div class="col-md-3">
                                <?php 
$response = App\Model\Ticket\Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
?>
                                @foreach($response as $last)
                                <?php 
$ResponseDate = $last->created_at;
?>
                                @endforeach
                                <b>Last Response: </b> {{ UTC::usertimezone($ResponseDate) }}
                            </div>
                        </div>
                    </div>