function operatorSubmitted()
{
$operator = Operator::getInstance()->GetLoggedOperator();
$TML = new SmartyClass();
setOperator($TML);
$TML->assign('mode', 'profile');
$toCheck = array('login' => 'form.field.login', 'fullname' => 'form.field.agent_name', 'email' => 'form.field.agent_email');
foreach ($toCheck as $field => $res) {
if (empty($_REQUEST[$field])) {
$errors[] = Resources::Get("errors.required", array(Resources::Get($res)));
}
}
if (empty($errors) && !preg_match("/^[\\w_]+\$/", $_REQUEST['login'])) {
$errors[] = Resources::Get("page_agent.error.wrong_login");
}
if ($_REQUEST['password'] != $_REQUEST['password_confirm']) {
$errors[] = Resources::Get('my_settings.error.password_match');
}
if (!empty($_REQUEST['password']) && md5($_REQUEST['password_existing']) != $operator['password']) {
$errors[] = Resources::Get('my_settings.error.password_existing');
}
$hash = array();
$requestFile = $_FILES['avatarFile'];
if (empty($errors) && isset($requestFile) && !empty($requestFile['name']) && $requestFile['size'] > 0 && $requestFile['error'] == 0) {
$res = Operator::getInstance()->UploadOperatorAvatar($operator['operatorid'], $requestFile);
if (isset($res)) {
$errors[] = $res;
}
if (empty($errors)) {
$hash['avatar'] = Operator::getInstance()->getAvatarURL($operator['operatorid'], $requestFile['name']);
}
}
if (empty($errors)) {
$hash['login'] = $_REQUEST['login'];
$hash['email'] = $_REQUEST['email'];
$hash['fullname'] = $_REQUEST['fullname'];
if (!empty($_REQUEST['password'])) {
$hash['password'] = md5($_REQUEST['password']);
}
Operator::getInstance()->UpdateOperator($operator['operatorid'], $hash);
Operator::getInstance()->RefreshSessionOperator();
header("Location: " . WEBIM_ROOT . "/operator/profile.php");
exit;
}
foreach (array('login', 'email', 'fullname') as $f) {
$TML->assign($f, $_REQUEST[$f]);
}
$TML->assign('errors', $errors);
$TML->display('../templates/operator.tpl');
exit;
}
function operatorSubmitted()
{
global $TML, $isNew;
$valid_types = array("gif", "jpg", "png", "jpeg");
$operator = Operator::getInstance()->GetLoggedOperator(false);
setOperator();
$toCheck = array('login' => 'form.field.login', 'fullname' => 'form.field.agent_name', 'email' => 'form.field.agent_email');
if ($isNew) {
$toCheck['password'] = '******';
}
foreach ($toCheck as $field => $res) {
if (empty($_REQUEST[$field])) {
$errors[] = Resources::Get("errors.required", array(Resources::Get($res)));
}
}
if (empty($errors) && !preg_match("/^[\\w_\\.]+\$/", $_REQUEST['login'])) {
$errors[] = Resources::Get("page_agent.error.wrong_login");
}
if ($_REQUEST['password'] != $_REQUEST['password_confirm']) {
$errors[] = Resources::Get('my_settings.error.password_match');
}
if (empty($errors)) {
$existingOperator = MapperFactory::getMapper("Operator")->getByLogin($_REQUEST['login']);
$exists = !empty($existingOperator);
if ($exists) {
if ($isNew || !$isNew && $_REQUEST['operatorid'] != $existingOperator['operatorid']) {
$errors[] = Resources::Get('page_agent.error.duplicate_login');
}
}
}
if (empty($errors) && !is_valid_email($_REQUEST['email'])) {
$errors[] = Resources::Get('errors.email.format', array(Resources::Get('form.field.agent_email')));
}
$departments = array();
foreach ($_REQUEST as $key => $value) {
if (!preg_match("/^departments::(.+)\$/", $key, $matches)) {
continue;
}
if (isset($_REQUEST[$key]) && $_REQUEST[$key] == 'on') {
$departments[] = $matches[1];
}
}
$locales = array();
foreach ($_REQUEST as $key => $value) {
if (!preg_match("/^locales::([a-z]{2})\$/", $key, $matches)) {
continue;
}
if (isset($_REQUEST[$key]) && $_REQUEST[$key] == 'on') {
$locales[] = $matches[1];
}
}
// restore departments on the page
$operator = Operator::getInstance()->GetLoggedOperator(false);
$orig = MapperFactory::getMapper("OperatorDepartment")->enumDepartmentsWithOperator($operator['operatorid'], Resources::getCurrentLocale());
$toAssign = array();
foreach ($orig as $d) {
$d['isindepartment'] = in_array($d['departmentid'], $departments);
$toAssign[] = $d;
}
$TML->assign('departments', $toAssign);
$orig_locales = getAvailableLocalesForChat();
$to_assign_locales = array();
foreach ($orig_locales as $d) {
$d['ishaslocale'] = in_array($d['localeid'], $locales);
$to_assign_locales[] = $d;
}
$TML->assign('locales', $to_assign_locales);
$hash = array();
if (empty($errors)) {
$hash['login'] = $_REQUEST['login'];
$hash['email'] = $_REQUEST['email'];
$hash['fullname'] = $_REQUEST['fullname'];
$hash['role'] = empty($_REQUEST['is_admin']) ? 'operator' : 'admin';
$op_data_hash['locales'] = implode(",", $locales);
$op_data_hash['locales'] = empty($op_data_hash['locales']) ? null : $op_data_hash['locales'];
//Force mapper to set null for column in DB;
if (!empty($_REQUEST['password'])) {
$hash['password'] = md5($_REQUEST['password']);
}
$operatorToUpdateId = null;
if ($isNew) {
$operatorToUpdateId = MapperFactory::getMapper("Operator")->save($hash);
MapperFactory::getMapper("Operator")->insertOperatorTime($operatorToUpdateId);
} else {
$operatorToUpdateId = $_REQUEST['operatorid'];
$hash['operatorid'] = $operatorToUpdateId;
MapperFactory::getMapper("Operator")->save($hash);
}
$op_data_hash['operatorid'] = $operatorToUpdateId;
MapperFactory::getMapper("OperatorLastAccess")->save($op_data_hash);
Operator::getInstance()->setOperatorDepartments($operatorToUpdateId, $departments);
$requestFile = $_FILES['avatarFile'];
if (empty($errors) && isset($requestFile) && !empty($requestFile['name']) && $requestFile['size'] > 0 && $requestFile['error'] == 0) {
$res = Operator::getInstance()->UploadOperatorAvatar($operatorToUpdateId, $requestFile);
if (!empty($res)) {
$errors[] = $res;
}
if (empty($errors)) {
$hash = array();
$hash['avatar'] = Operator::getInstance()->getAvatarURL($operatorToUpdateId, $requestFile['name']);
Operator::getInstance()->UpdateOperator($operatorToUpdateId, $hash);
}
}
if (empty($errors)) {
if ($operatorToUpdateId == $operator['operatorid']) {
Operator::getInstance()->RefreshSessionOperator();
}
header("Location: " . AdminURL::getInstance()->getURL('operators'));
exit;
}
}
foreach (array('login', 'email', 'fullname', 'is_admin') as $f) {
if (!empty($_REQUEST[$f])) {
$TML->assign($f, $_REQUEST[$f]);
}
}
$TML->assign('errors', $errors);
$TML->display('operator.tpl');
exit;
}
function CreateAutoForward()
{
global $INTLIST, $CONFIG;
$this->LoadForward(false, false);
if (!($this->Forward != null && !$this->Forward->Processed)) {
$allForwards = $this->GetForwards();
$targets = array();
setOperator();
if (count($INTLIST) >= 2) {
$forwardedToCount = array();
foreach ($INTLIST as $opsysId => $ccount) {
$lastForwardToTime = $ccount;
foreach ($allForwards as $forward) {
if ($forward->TargetSessId == $opsysId) {
$lastForwardToTime = max($forward->Created, $lastForwardToTime);
if (!isset($forwardedToCount[$opsysId])) {
$forwardedToCount[$opsysId] = 0;
}
$forwardedToCount[$opsysId]++;
}
}
$targets[$opsysId] = $lastForwardToTime;
}
if (count($forwardedToCount) > 0) {
$forwardedToCount = min($forwardedToCount);
} else {
$forwardedToCount = 0;
}
if (!empty($CONFIG["gl_mcfc"]) && is_numeric($CONFIG["gl_mcfc"])) {
if ($CONFIG["gl_mcfc"] <= $forwardedToCount) {
return false;
}
}
if (!empty($targets)) {
asort($targets);
foreach ($targets as $targetsysid => $time) {
if ($targetsysid != $this->DesiredChatPartner) {
$forward = new Forward($this->ChatId, $this->DesiredChatPartner);
$forward->InitiatorSystemId = $this->DesiredChatPartner;
$forward->ReceiverUserId = $this->UserId;
$forward->ReceiverBrowserId = $this->BrowserId;
$forward->TargetSessId = $targetsysid;
$forward->TargetGroupId = $this->DesiredChatGroup;
$forward->Invite = false;
$forward->Auto = true;
$forward->Save();
Chat::Destroy($this->ChatId);
return true;
}
}
}
} else {
if (!empty($CONFIG["gl_mcfc"])) {
return false;
}
}
}
return true;
}
function listen($_user, $init = false)
{
global $CONFIG, $GROUPS, $INTERNAL, $USER, $INTLIST, $INTBUSY, $VOUCHER, $DEFAULT_BROWSER_LANGUAGE;
$USER = $_user;
if (!IS_FILTERED) {
if (!empty($_POST["p_tid"])) {
$VOUCHER = VisitorChat::GetMatchingVoucher(base64UrlDecode($_POST[POST_EXTERN_USER_GROUP]), base64UrlDecode($_POST["p_tid"]));
if ($VOUCHER != null) {
$USER->Browsers[0]->ChatVoucherId = $VOUCHER->Id;
}
}
if (empty($USER->Browsers[0]->ChatId)) {
$result = queryDB(true, "SELECT `visit_id` FROM `" . DB_PREFIX . DATABASE_VISITOR_BROWSERS . "` WHERE `visitor_id`='" . DBManager::RealEscape($USER->Browsers[0]->UserId) . "' AND `id`='" . DBManager::RealEscape($USER->Browsers[0]->BrowserId) . "' LIMIT 1;");
if ($result && ($row = DBManager::FetchArray($result)) && $row["visit_id"] != $USER->Browsers[0]->VisitId && !empty($USER->Browsers[0]->VisitId)) {
$USER->Browsers[0]->CloseChat(2);
$USER->AddFunctionCall("lz_chat_set_status(lz_chat_data.STATUS_STOPPED);", false);
$USER->AddFunctionCall("lz_chat_add_system_text(99,'" . base64_encode("Your browser session has expired (" . $row["visit_id"] . "-" . $USER->Browsers[0]->VisitId . "). Please close this browser instance and try again.") . "');", false);
$USER->AddFunctionCall("lz_chat_stop_system();", false);
return $USER;
}
$USER->Browsers[0]->SetChatId();
$init = true;
}
if ($USER->Browsers[0]->Status == CHAT_STATUS_OPEN) {
initData(array("INTERNAL"));
if (!empty($_POST[POST_EXTERN_USER_GROUP]) && (empty($USER->Browsers[0]->DesiredChatGroup) || $init)) {
$USER->Browsers[0]->DesiredChatGroup = base64UrlDecode($_POST[POST_EXTERN_USER_GROUP]);
}
$USER->Browsers[0]->SetCookieGroup();
if (!setOperator() && $INTBUSY == 0) {
$USER->AddFunctionCall("lz_chat_add_system_text(8,null);", false);
$USER->AddFunctionCall("lz_chat_stop_system();", false);
} else {
if (count($INTLIST) + $INTBUSY > 0) {
$USER->AddFunctionCall("lz_chat_set_id('" . $USER->Browsers[0]->ChatId . "');", false);
$chatPosition = getQueuePosition($USER->UserId, $USER->Browsers[0]->DesiredChatGroup);
$chatWaitingTime = getQueueWaitingTime($chatPosition, $INTBUSY);
login();
$USER->Browsers[0]->SetWaiting(!($chatPosition == 1 && count($INTLIST) > 0 && !(!empty($USER->Browsers[0]->DesiredChatPartner) && $INTERNAL[$USER->Browsers[0]->DesiredChatPartner]->Status == USER_STATUS_BUSY)));
if (!$USER->Browsers[0]->Waiting) {
$USER->AddFunctionCall("lz_chat_show_connected();", false);
$USER->AddFunctionCall("lz_chat_set_status(lz_chat_data.STATUS_ALLOCATED);", false);
if ($CONFIG["gl_alloc_mode"] != ALLOCATION_MODE_ALL || !empty($USER->Browsers[0]->DesiredChatPartner)) {
$USER->Browsers[0]->CreateChat($INTERNAL[$USER->Browsers[0]->DesiredChatPartner], $USER, true);
} else {
$run = 0;
foreach ($INTLIST as $intid => $am) {
$USER->Browsers[0]->CreateChat($INTERNAL[$intid], $USER, false, "", "", true, $run++ == 0);
}
}
} else {
if (!empty($_GET["acid"])) {
$USER->AddFunctionCall("lz_chat_show_connected();", false);
$pchatid = base64UrlDecode($_GET["acid"]);
$result = queryDB(true, "SELECT * FROM `" . DB_PREFIX . DATABASE_VISITOR_CHATS . "` WHERE `visitor_id`='" . DBManager::RealEscape($USER->Browsers[0]->UserId) . "' AND `chat_id`='" . DBManager::RealEscape($pchatid) . "' AND (`exit` > " . (time() - 30) . " OR `exit`=0) LIMIT 1;");
if ($result && DBManager::GetRowCount($result) == 1) {
$row = DBManager::FetchArray($result);
if (!empty($row["waiting"])) {
$posts = unserialize($row["queue_posts"]);
foreach ($posts as $post) {
$USER->AddFunctionCall("lz_chat_repost_from_queue('" . $post[0] . "');", false);
}
$USER->AddFunctionCall("lz_chat_data.QueuePostsAdded = true;", false);
}
}
}
if ($USER->Browsers[0]->IsMaxWaitingTime(true)) {
displayDeclined();
return $USER;
}
$pdm = getPredefinedMessage($GROUPS[$USER->Browsers[0]->DesiredChatGroup]->PredefinedMessages, $USER != null ? $USER->Language : "");
if ($pdm != null && !empty($pdm->QueueMessage) && time() - $USER->Browsers[0]->FirstActive > $pdm->QueueMessageTime && !$USER->Browsers[0]->QueueMessageShown) {
$USER->Browsers[0]->QueueMessageShown = true;
if (empty($_GET["acid"])) {
$USER->AddFunctionCall("lz_chat_add_system_text(99,'" . base64_encode($pdm->QueueMessage) . "');", false);
}
}
if (empty($_GET["acid"])) {
$USER->AddFunctionCall("lz_chat_show_queue_position(" . $chatPosition . "," . min($chatWaitingTime, 30) . ");", false);
}
$USER->Browsers[0]->CreateArchiveEntry(null, $USER);
}
}
}
} else {
$action = $USER->Browsers[0]->GetMaxWaitingTimeAction(false);
if ($action == "MESSAGE" || $action == "FORWARD" && !$USER->Browsers[0]->CreateAutoForward()) {
$USER->Browsers[0]->InternalDecline($USER->Browsers[0]->InternalUser->SystemId);
displayDeclined();
} else {
if (!$USER->Browsers[0]->ArchiveCreated && !empty($USER->Browsers[0]->DesiredChatPartner)) {
$USER->Browsers[0]->CreateChat($INTERNAL[$USER->Browsers[0]->DesiredChatPartner], $USER, true);
}
activeListen();
}
}
if ($USER->Browsers[0]->Status <= CHAT_STATUS_WAITING && empty($_POST["p_wls"])) {
$USER->AddFunctionCall("lz_chat_show_waiting_links('" . base64_encode($wl = $GROUPS[$USER->Browsers[0]->DesiredChatGroup]->GetWaitingLinks($USER->Browsers[0]->Question, $DEFAULT_BROWSER_LANGUAGE)) . "');", false);
}
} else {
displayFiltered();
}
return $USER;
}
function initChat()
{
global $INTERNAL, $USER, $INTLIST, $INTBUSY, $CONFIG, $BOTMODE, $GROUPS;
if (empty($USER->Browsers[0]->ChatId)) {
$USER->Browsers[0]->SetChatId();
$USER->AddFunctionCall("lz_closed=false;lz_chat_id='" . $USER->Browsers[0]->ChatId . "';", false);
}
if ($USER->Browsers[0]->Status == CHAT_STATUS_OPEN) {
if (!empty($USER->Browsers[0]->InitChatWith)) {
$USER->Browsers[0]->DesiredChatPartner = $USER->Browsers[0]->InitChatWith;
$USER->AddFunctionCall("lz_chat_input_bot_state(false,false);", false);
}
if (!empty($USER->Browsers[0]->DesiredChatPartner) && $INTERNAL[$USER->Browsers[0]->DesiredChatPartner]->IsBot && !$BOTMODE) {
$USER->Browsers[0]->DesiredChatPartner = null;
}
setOperator(0, null, true, $BOTMODE, $BOTMODE);
if (count($INTLIST) + $INTBUSY > 0) {
$chatPosition = getQueuePosition($USER->UserId, $USER->Browsers[0]->DesiredChatGroup);
$USER->Browsers[0]->SetWaiting(!$BOTMODE && !($chatPosition == 1 && count($INTLIST) > 0 && !(!empty($USER->Browsers[0]->InternalUser) && $USER->Browsers[0]->InternalUser->Status == USER_STATUS_BUSY)));
if (!$USER->Browsers[0]->Waiting) {
if ($CONFIG["gl_alloc_mode"] != ALLOCATION_MODE_ALL || !empty($USER->Browsers[0]->DesiredChatPartner)) {
$USER->Browsers[0]->CreateChat($INTERNAL[$USER->Browsers[0]->DesiredChatPartner], $USER, true, "", "", false);
} else {
foreach ($INTLIST as $intid => $am) {
$USER->Browsers[0]->CreateChat($INTERNAL[$intid], $USER, false, "", "", false);
}
}
$USER->Browsers[0]->LoadMembers();
if (!empty($GROUPS[$USER->Browsers[0]->DesiredChatGroup]->PostHTML)) {
$USER->AddFunctionCall("lz_chat_add_html_element('" . base64_encode($GROUPS[$USER->Browsers[0]->DesiredChatGroup]->PostHTML) . "',null,null,null,null,null,null);", false);
}
} else {
if ($USER->Browsers[0]->IsMaxWaitingTime(true)) {
$USER->AddFunctionCall("lz_chat_set_talk_to_human(false,false);lz_leave_message_required=true;", false);
$USER->Browsers[0]->UpdateUserStatus(false, false, true, false, false);
}
$USER->Browsers[0]->CreateArchiveEntry(null, $USER);
}
}
} else {
if (!$USER->Browsers[0]->ArchiveCreated && !empty($USER->Browsers[0]->DesiredChatPartner)) {
$USER->Browsers[0]->CreateChat($INTERNAL[$USER->Browsers[0]->DesiredChatPartner], $USER, true);
}
}
}
