This library is maintained by Kayako.
Kayako module Joomla integration for Kayako version 4. This module can be used on a Joomla based website for basic functionality of ticket creation and status checking.
User only needs to log in to the website and he will be able to create/view/update tickets corresponding to the email id by which he has logged in.
- Users can create tickets from Joomla based website.
- Users can view tickets in Native Joomla UI.
- Users can reply or update tickets
- Kayako: v4.51.1891 and above
- Joomla: Joomla 3.0.0 and above
- Download and extract the Kayako-Joomla integration.
- You will find mod_kayako under src/ , place it in joomla_installation/modules/.
- Locate the new kayako module from Extensions->Discover and install it.
- Now Open the Joomla Admin panel and go to Module Manager. (You can find the Module Manager under Extension)
- Click on New link and select mod_kayako module.
- Fill all the fields in the basic options tab like API Key, Secret Key and API URL.
- Now select the status as 'Published' and save it.
- After publishing, Create Ticket and View Tickets option will be displayed at front end of Joomla.