public function getrequestsAction()
{
$service_desk_id = $this->_getParam('service_desk_id', null);
$service_desk_conf_id = $this->_getParam('service_desk_conf_id', null);
$data = array();
$options = sapp_Global::selectOptionBuilder('', 'Select request', '');
if ($service_desk_id != '') {
$sd_dept_model = new Default_Model_Servicedeskdepartment();
$data = $sd_dept_model->getRequestsById($service_desk_id);
if (count($data) > 0) {
foreach ($data as $opt) {
$options .= sapp_Global::selectOptionBuilder($opt['id'], utf8_encode($opt['service_request_name']), '');
}
}
}
$attachment = false;
if ($service_desk_conf_id != '') {
$sd_conf_model = new Default_Model_Servicedeskconf();
$sd_conf_data = $sd_conf_model->getServiceDeskConfbyID($service_desk_conf_id);
if (count($sd_conf_data) > 0) {
if ($sd_conf_data[0]['attachment'] == 1) {
$attachment = true;
}
}
}
$this->_helper->json(array('options' => $options, 'datacount' => count($data), 'attachment' => $attachment));
}
