$staff_details = $ost_wpdb->get_results("SELECT email,firstname,lastname FROM {$ost_staff} WHERE `group_id` ={$group_id}");
            foreach ($staff_details as $staff) {
                $staff_firstname = $staff->firstname;
                $staff_lastname = $staff->lastname;
                $staff_email = $staff->email;
                $subject = $sub;
                $deptmessage = "Hello {$staff_firstname} {$staff_lastname},<br />A new ticket has been created.<br /><br />";
                $deptmessage .= "Ticket ID #" . $ticketid . "";
                $deptmessage .= "<br />----------------------<br />";
                $deptmessage .= "Name: " . $username . "<br />";
                $deptmessage .= "Email: " . $usermail . "<br />";
                $deptmessage .= "Priority: " . $priordesc . "<br />";
                $deptmessage .= "Department: " . $dept_name . "<br />";
                $deptmessage .= "Subject: " . $subject . "<br />";
                $deptmessage .= "<br />----------------------<br />";
                $deptmessage .= "Message: " . $user_message . "";
                $deptmessage .= "<br />----------------------<br /><br />";
                $deptmessage .= "To respond to the ticket, please login to the support ticket system.";
                $deptmessage .= "<br /><br />";
                $deptmessage .= "" . site_url() . "";
                $deptmessage .= "<br />";
                $deptmessage .= "Your friendly Customer Support System ";
                $headers = 'From: ' . $ostitle . ' <' . $adem . ">\r\n";
                add_filter('wp_mail_content_type', create_function('', 'return "text/html"; '));
                wp_mail($staff_email, $subject, key4ce_wpetss_forum_text('<div style="display: none;">-- do not reply below this line -- <br/><br/></div>' . $deptmessage), $headers);
            }
        }
        //If Department User Not Found System Will Send Email To Group Members Of Related Department Added By Pratik Maniar on 16-06-2014 Code End Here
    }
}
//Email Notification to Department Of Staff Added by Pratik Maniar on 28-04-2014 End Here
    $phpmailer = new PHPMailer();
    $phpmailer->SMTPAuth = true;
    $phpmailer->Username = $smtp_username;
    $phpmailer->Password = $smtp_password;
    $phpmailer->isHTML(true);
    $phpmailer->CharSet = 'UTF-8';
    $phpmailer->IsSMTP(true);
    // telling the class to use SMTP
    $phpmailer->Host = $smtp_host;
    // SMTP server
    $phpmailer->Port = $smtp_port;
    $phpmailer->From = "{$ticket_detail_dept_email}";
    $phpmailer->FromName = "{$ticket_detail_dept_name}";
    add_filter('wp_mail_content_type', create_function('', 'return "text/html"; '));
    $phpmailer->Subject = $subject;
    $phpmailer->Body = key4ce_wpetss_forum_text($message);
    //HTML Body
    $phpmailer->AltBody = "To view the message, please use an HTML compatible email viewer!";
    // optional, comment out and test
    $phpmailer->MsgHTML('<div style="display: none;">-- do not reply below this line -- <br/><br/></div>' . $message);
    $phpmailer->AddAddress($to);
    $phpmailer->Send();
} else {
    $phpmailer->CharSet = 'UTF-8';
    $phpmailer->setFrom("{$ticket_detail_dept_email}", "{$ticket_detail_dept_name}");
    $phpmailer->addReplyTo("{$ticket_detail_dept_email}", "{$ticket_detail_dept_name}");
    $phpmailer->addAddress($to);
    add_filter('wp_mail_content_type', create_function('', 'return "text/html"; '));
    $phpmailer->Subject = $subject;
    $phpmailer->MsgHTML('<div style="display: none;">-- do not reply below this line -- <br/><br/></div>' . $message);
    $phpmailer->AltBody = 'This is a plain-text message body';
    $phpmailer->CharSet = 'UTF-8';
    $phpmailer->IsSMTP(true);
    // telling the class to use SMTP
    $phpmailer->Host = $smtp_host;
    // SMTP server
    $phpmailer->Port = $smtp_port;
    $phpmailer->From = "{$dept_user_name}";
    $phpmailer->FromName = "{$dept_user_email}";
    add_filter('wp_mail_content_type', create_function('', 'return "text/html"; '));
    $phpmailer->Subject = $user_email_subject;
    $phpmailer->Body = key4ce_wpetss_forum_text($user_email_template);
    $phpmailer->AltBody = "To view the message, please use an HTML compatible email viewer!";
    // optional, comment out and test
    $phpmailer->MsgHTML('<div style="display: none;">-- do not reply below this line -- <br/><br/></div>' . $user_email_template);
    $phpmailer->AddAddress($to);
    $phpmailer->Send();
} else {
    $phpmailer->CharSet = 'UTF-8';
    $phpmailer->IsSendmail();
    // telling the class to use SendMail transport
    $phpmailer->AddReplyTo("{$dept_user_email}", "{$dept_user_name}");
    $phpmailer->From = "{$dept_user_name}";
    $phpmailer->FromName = "{$dept_user_email}";
    $phpmailer->AddAddress($to, $usname);
    add_filter('wp_mail_content_type', create_function('', 'return "text/html"; '));
    $phpmailer->Subject = $user_email_subject;
    $phpmailer->Body = key4ce_wpetss_forum_text($user_email_template);
    $phpmailer->AltBody = "To view the message, please use an HTML compatible email viewer!";
    $phpmailer->MsgHTML('<div style="display: none;">-- do not reply below this line -- <br/><br/></div>' . $user_email_template);
    $phpmailer->Send();
}