/**
* Outputs a complete ticket form for use within a template.
* Most strings and form fields may be controlled through the $args array passed
* into the function, while you may also choose to use the ticket_form_basic_fields,
* ticket_form_advanced_fields, or ticket_form_meta_fields
* filter to modify the array of default fields if you'd just like to add a new
* one or remove a single field. All fields are also individually passed through
* a filter of the form ticket_form_field_$name where $name is the key used
* in the array of fields.
*
* @since Quality Control 0.1.5
* @param array $args Options for strings, fields, etc in the form.
* @param mixed $post_id Post ID to generate the form for, uses current post if null.
* @return void
*/
function quality_ticket_form($args = array(), $post_id = null)
{
global $post, $quality_options;
$category = get_the_category($post->ID);
$taglist = quality_get_ticket_tags($post->ID);
if ($args['location'] == 'page') {
$taglist = quality_form_data('ticket_tags');
}
$basic_fields = array('id' => 'ticket', 'label' => __('Basic Info', 'quality'), 'fields' => array('title' => '<p id="ticket-title">
<label for="ticket_title">' . __('Title:', 'quality') . '</label>
<input type="text" name="ticket_title" value="' . quality_form_data('ticket_title') . '" />
</p>', 'tags' => '<p id="ticket-tags">
<label for="ticket_tags">' . __('Tags: <em>(Optional)</em>', 'quality') . '</label>
<input type="text" name="ticket_tags" value="' . $taglist . '" />
</p>', 'comment' => '<p>
<label for="comment">' . __('Description:', 'quality') . '</label>
<textarea name="comment" id="comment"></textarea>
</p>'));
$advanced_fields = array('id' => 'ticket-properties', 'label' => __('Ticket Properties', 'quality'), 'fields' => array('ticket-status' => '<p id="ticket-status" class="inline-input">
<label for="ticket_status">' . __('Status:', 'quality') . '</label>' . wp_dropdown_categories(array('name' => 'ticket_status', 'hide_empty' => 0, 'taxonomy' => 'ticket_status', 'hierarchical' => 1, 'selected' => $args['location'] == 'page' ? quality_form_data('ticket_status') ? quality_form_data('ticket_status') : $quality_options['default_status'] : quality_ticket_status($post->ID), 'echo' => 0)) . '
</p>', 'ticket-milestone' => '<p id="ticket-milestone" class="inline-input">
<label for="ticket_milestone">' . __('Milestone:', 'quality') . '</label>' . wp_dropdown_categories(array('name' => 'ticket_milestone', 'hide_empty' => 0, 'taxonomy' => 'ticket_milestone', 'hierarchical' => 1, 'selected' => $args['location'] == 'page' ? quality_form_data('ticket_milestone') : quality_ticket_status($post->ID, 'term_id', 'ticket_milestone'), 'echo' => 0)) . '
</p>', 'ticket-category' => '<p id="ticket-category" class="inline-input">
<label for="ticket_category">' . __('Category:', 'quality') . '</label>' . wp_dropdown_categories(array('name' => 'ticket_category', 'hide_empty' => 0, 'hierarchical' => 1, 'selected' => $args['location'] == 'page' ? quality_form_data('ticket_category') ? quality_form_data('ticket_category') : get_option('default_category') : $category[0]->cat_ID, 'echo' => 0)) . '
</p>', 'ticket-assign' => '<p id="ticket-assign" class="inline-input">
<label for="ticket_assign">' . __('Assigned To: <em>(Optional) Separated multiple usernames by comma. You are automatically assigned.</em>', 'quality') . '</label>
<input type="text" name="ticket_assign" value="' . ($args['location'] == 'ticket' ? quality_get_ticket_assigned_to() : quality_form_data('ticket_assign')) . '" />
</p>'));
$meta_fields = array('id' => 'ticket-meta', 'label' => __('Other Options', 'quality'), 'fields' => array('ticket-attachment' => '<p id="ticket-attachment">
<label for="ticket_attachment">' . __('Attach File', 'quality') . '</label>
<input type="file" name="ticket_attachment" id="ticket_attachment"/>
</p>'));
$defaults = array('location' => 'page', 'basic_fields' => apply_filters('ticket_form_basic_fields', $basic_fields), 'advanced_fields' => apply_filters('ticket_form_advanced_fields', $advanced_fields), 'meta_fields' => apply_filters('ticket_form_meta_fields', $meta_fields), 'ticket_form_before' => '', 'ticket_form_after' => '', 'id_form' => 'ticket_form', 'id_submit' => 'submit', 'label_submit' => $args['location'] == 'page' ? __('Create Ticket', 'quality') : __('Update Ticket', 'quality'));
$args = wp_parse_args($args, apply_filters('ticket_form_defaults', $defaults));
if ($args['location'] == 'ticket') {
unset($args['basic_fields']['fields']['title']);
unset($args['advanced_fields']['fields']['ticket-cc']);
}
?>
<?php
do_action('ticket_form_before');
?>
<form action="<?php
echo $args['location'] == 'page' ? '#respond' : site_url('wp-comments-post.php');
?>
" method="post" name="add-ticket" enctype="multipart/form-data" id="<?php
echo esc_attr($args['id_form']);
?>
">
<?php
do_action('ticket_form_top');
?>
<?php
do_action('ticket_form_before_fields');
?>
<fieldset id="<?php
echo esc_attr($args['basic_fields']['id']);
?>
">
<legend><?php
echo esc_attr($args['basic_fields']['label']);
?>
</legend>
<?php
do_action('ticket_form_before_basic_fields');
foreach ($args['basic_fields']['fields'] as $name => $field) {
echo apply_filters("ticket_form_field_{$name}", $field) . "\n";
}
do_action('ticket_form_after_basic_fields');
?>
</fieldset>
<fieldset id="<?php
echo esc_attr($args['advanced_fields']['id']);
?>
">
<legend><?php
echo esc_attr($args['advanced_fields']['label']);
?>
</legend>
<?php
do_action('ticket_form_before_advanced_fields');
foreach ($args['advanced_fields']['fields'] as $name => $field) {
echo apply_filters("ticket_form_field_{$name}", $field) . "\n";
}
do_action('ticket_form_after_advanced_fields');
?>
</fieldset>
<fieldset id="<?php
echo esc_attr($args['meta_fields']['id']);
?>
">
<legend><?php
echo esc_attr($args['meta_fields']['label']);
?>
</legend>
<?php
do_action('ticket_form_before_meta_fields');
foreach ($args['meta_fields']['fields'] as $name => $field) {
echo apply_filters("ticket_form_field_{$name}", $field) . "\n";
}
do_action('ticket_form_after_meta_fields');
?>
</fieldset>
<?php
do_action('ticket_form_after_fields');
?>
<p id="ticket-create">
<?php
if ($args['location'] == 'page') {
?>
<input type="hidden" name="create_ticket" value="proccess" />
<?php
} else {
?>
<?php
do_action('comment_form', $post->ID);
?>
<?php
comment_id_fields();
?>
<?php
}
?>
<input type="submit" name="submit" id="<?php
echo esc_attr($args['id_submit']);
?>
" value="<?php
echo esc_attr($args['label_submit']);
?>
" />
</p>
<?php
do_action('ticket_form_bottom');
?>
</form>
<?php
do_action('ticket_form_after');
?>
<?php
}
</ol>
</li>
<?php
comments_template();
?>
<?php
} else {
?>
<li class="ticket no-results">
<?php
printf(__('Sorry, you are not assigned to this ticket, and therefore cannot view it. It is currently assigned to %s', 'quality'), quality_get_ticket_assigned_to());
?>
</li>
<?php
}
?>
</ol>
</div>
</div><!-- #post -->
<?php
}
/**
* When a comment has been created, check to see if the assigned
* users have been changed. If so, see if you can find the difference.
*
* @since Quality Control 0.1.2
* @uses wp_set_object_terms
* @uses get_term
*/
function quality_update_ticket_owners($post, $comment_meta)
{
global $updates;
$ticket_owners = $comment_meta['ticket_assign'];
if ($ticket_owners != quality_get_ticket_assigned_to()) {
$updates[] = apply_filters('quality_comment_owners_updated', sprintf(__('<strong>owner(s)</strong> changed from <em>%s</em> to <em>%s</em>', 'quality'), quality_get_ticket_assigned_to(), $ticket_owners));
$ticket_owners = explode(",", $ticket_owners);
$owners = array();
delete_post_meta($post->ID, '_assigned_to');
foreach ($ticket_owners as $owner) {
$owner = get_userdatabylogin($owner);
//$owners[] = $owner->ID;
add_post_meta($post->ID, '_assigned_to', $owner->ID);
}
//$owners = update_post_meta( $post->ID, '_assigned_to', $owners );
return $updates;
}
}
