/**
* Fetch a resource
*
* @param mixed $ticket_id
* @return ApiProblem|TicketEntity
*/
public function fetch($ticket_id)
{
$hydrator = new ObjectProperty();
$ticket = new TicketEntity();
$response = $this->client->find($ticket_id);
$ticket->exchangeArray($hydrator->extract($response->ticket));
return $ticket;
}
/**
* Returns a collection of items for a page.
*
* @param int $offset Page offset
* @param int $itemCountPerPage Number of items per page
* @return array
*/
public function getItems($offset, $itemCountPerPage)
{
$params = ['page' => $offset, 'per_page' => $itemCountPerPage];
$result = $this->client->findAll($params);
$this->count = $result->count;
if (is_array($result->tickets)) {
$hydrator = new ObjectProperty();
$tickets = array_map(function ($ticket) use($hydrator) {
$array = $hydrator->extract($ticket);
$ticket = new TicketEntity();
$ticket->exchangeArray($array);
return $ticket;
}, $result->tickets);
} else {
$tickets = [];
}
return $tickets;
}
public function createAction()
{
$emailValidator = new EmailAddress();
$m = $this->message();
$priorityList = ['urgent', 'high', 'normal', 'low'];
$typeList = ['problem', 'incident', 'question', 'task'];
$m->show('[info]What is you subject?[/info]');
$subject = $this->getConsole()->readLine();
$m->show('[info]Type[/info]');
$select = new Select('Which type?', $typeList);
$type = $typeList[$select->show()];
$m->show('[info]What is your email?[/info]');
$email = $this->getConsole()->readLine();
$m->show('[info]What is your tags (separated by comma)?[/info]');
$tags = explode(',', $this->getConsole()->readLine());
$tags = array_map('trim', $tags);
while (empty($description)) {
$m->show('[info]What is your description[/info]');
$description = $this->getConsole()->readLine();
}
$m->show('[info]Priority[/info]');
$select = new Select('Which priority?', $priorityList);
$priority = $priorityList[$select->show()];
$extra = [];
if ($emailValidator->isValid($email)) {
$extra['requester'] = $email;
}
$extra['tags'] = is_array($tags) ? [] : $tags;
$extra['priority'] = $priority;
$extra['type'] = $type;
$e = new Ticket();
$e->setSubject($subject);
$e->setDescription($description);
$e->setExtraFields($extra);
$result = $this->client->create($e->getArrayCopy());
if ($result) {
$e->exchangeArray((new ObjectProperty())->extract($result->ticket));
return json_encode($e->getArrayCopy(), JSON_PRETTY_PRINT);
}
return 0;
}
