protected function getRecipients(Support $issue)
{
$em = $this->getContainer()->get('doctrine.orm.entity_manager');
$repo = $em->getRepository('ActsCamdramSecurityBundle:User');
$issueFrom = From::fromString('From:' . $issue->getFrom())->getAddressList()->current();
$recipients = array();
if ($issue->getOriginal()->getOwner()) {
//The issue has an owner, so just include the issue owner
$owner = $issue->getOriginal()->getOwner();
if ($issueFrom->getEmail() != $owner->getFullEmail()) {
$recipients[$owner->getFullEmail()] = $owner->getName();
}
} else {
//No owner, so include all admins
$admins = $repo->findAdmins(AccessControlEntry::LEVEL_FULL_ADMIN);
foreach ($admins as $admin) {
if ($issueFrom->getEmail() != $admin->getFullEmail()) {
$recipients[$admin->getFullEmail()] = $admin->getName();
}
}
}
//Also include the original sender and receiver
$from = From::fromString('From:' . $issue->getOriginal()->getFrom());
$to = To::fromString('To:' . $issue->getOriginal()->getTo());
foreach (array($from, $to) as $email) {
/** @var $email \Zend\Mail\Header\AbstractAddressList */
foreach ($email->getAddressList() as $address) {
if (strpos($address->getEmail(), '@camdram.net') === false && $address->getEmail() != $issueFrom->getEmail()) {
$recipients[$address->getEmail()] = $address->getName();
}
}
}
return $recipients;
}
/**
* Action for pages that represent a single issue.
*/
public function getAction($identifier)
{
$this->checkAuthorised();
$issue = $this->getEntity($identifier);
$request = $this->getRequest();
if ($request->query->has('action')) {
$this->processRequestData($request, $issue);
}
$reply = new Support();
$reply->setTo(htmlspecialchars_decode($issue->getFrom()));
$reply->setSubject('Re: ' . $issue->getSubject());
$reply->setBody("\n\n\n--\nSent by " . $this->getUser()->getName() . " on behalf of Camdram's support team.\nFor further correspondence relating to this email, contact support-" . $issue->getId() . "@camdram.net.\nFor new enquiries, contact websupport@camdram.net.");
$form = $this->createForm(new SupportType(), $reply, array('action' => $this->generateUrl('post_issue_reply', array('identifier' => $identifier))));
$this->get('camdram.security.acl.helper')->ensureGranted('VIEW', $issue, false);
$view = $this->view(array('issue' => $issue, 'form' => $form->createView()), 200)->setTemplate('ActsCamdramAdminBundle:Support:show.html.twig');
return $view;
}
