/** * Creates new ticket time track. * WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result. * * @param kyTicket $ticket Ticket to attach the timetrack to. * @param string $contents Note contents. * @param kyStaff $staff Staff user - both creator and worker. * @param string $time_worked Worked time formatted as hh:mm. Work date will be set to current datetime. * @param string $time_billable Billable time formatted as hh:mm. Bill date will be set to current datetime. * @return kyTicketTimeTrack */ public static function createNew(kyTicket $ticket, $contents, kyStaff $staff, $time_worked, $time_billable) { $ticket_time_track = new self(); $ticket_time_track->setTicketId($ticket->getId()); $ticket_time_track->setContents($contents); $ticket_time_track->setCreatorStaff($staff); $ticket_time_track->setWorkerStaff($staff); $ticket_time_track->setBillingData($time_billable); $ticket_time_track->setWorkedData($time_worked); return $ticket_time_track; }