/**
* Creates new ticket time track.
* WARNING: Data is not sent to Kayako unless you explicitly call create() on this method's result.
*
* @param kyTicket $ticket Ticket to attach the timetrack to.
* @param string $contents Note contents.
* @param kyStaff $staff Staff user - both creator and worker.
* @param string $time_worked Worked time formatted as hh:mm. Work date will be set to current datetime.
* @param string $time_billable Billable time formatted as hh:mm. Bill date will be set to current datetime.
* @return kyTicketTimeTrack
*/
public static function createNew(kyTicket $ticket, $contents, kyStaff $staff, $time_worked, $time_billable)
{
$ticket_time_track = new self();
$ticket_time_track->setTicketId($ticket->getId());
$ticket_time_track->setContents($contents);
$ticket_time_track->setCreatorStaff($staff);
$ticket_time_track->setWorkerStaff($staff);
$ticket_time_track->setBillingData($time_billable);
$ticket_time_track->setWorkedData($time_worked);
return $ticket_time_track;
}
private static function create(FingerPrint $fingerPrint, $id, DateTime $date, $email, $totalItems, $totalOrder, $quantityInstallments, $ip, $origin, CustomerBillingData $customerBillingData, CustomerShippingData $shippingData, Payment $payment, Item $item, Passenger $passenger = null, Connection $connection = null, HotelReservation $hotelReservation = null)
{
$instance = new self();
$instance->setFingerPrint($fingerPrint);
$instance->setId($id);
$instance->setDate($date);
$instance->setEmail($email);
$instance->setTotalItems($totalItems);
$instance->setTotalOrder($totalOrder);
$instance->setQuantityInstallments($quantityInstallments);
$instance->setIp($ip);
$instance->setOrigin($origin);
$instance->setBillingData($customerBillingData);
$instance->setShippingData($shippingData);
$instance->addPayment($payment);
$instance->addItem($item);
if (null !== $passenger) {
$instance->addPassenger($passenger);
}
if (null !== $connection) {
$instance->addConnection($connection);
}
if (null !== $hotelReservation) {
$instance->addHotelReservation($hotelReservation);
}
return $instance;
}
