public function show()
{
if ($this->permission) {
$system = System::getInstance();
$message = "";
switch ($this->operation) {
case 'delete_workunit':
$workunit = new Workunit();
if ($workunit->getPermission()) {
$result = $workunit->deleteWorkUnit($this->id_workunit);
unset($workunit);
if ($result) {
$this->id_workunit = -1;
$message = "<h2 class='suc'>" . __('Successfully deleted') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while deleting the workunit') . "</h2>";
}
$this->showWorkUnits($message);
} else {
$this->showNoPermission();
}
break;
default:
$this->showWorkUnits();
}
} else {
$this->showNoPermission();
}
}
$user->logout();
$user->showLogin();
break;
default:
$page = $system->getRequest('page');
switch ($page) {
case 'home':
$home = new Home();
$home->show();
break;
case 'workunits':
$workunits = new Workunits();
$workunits->show();
break;
case 'workunit':
$workunit = new Workunit();
$workunit->show();
break;
case 'workorders':
$workorders = new Workorders();
$workorders->show();
break;
case 'workorder':
$workorder = new Workorder();
$workorder->show();
break;
case 'incidents':
$incidents = new Incidents();
$incidents->show();
break;
case 'incident':
public function show()
{
if ($this->permission) {
$system = System::getInstance();
$message = "";
switch ($this->operation) {
case 'insert_incident':
$result = $this->insertIncident($this->title, $this->description, $this->group_id, $this->id_creator, $this->status, $this->priority, $this->resolution, $this->id_task, $this->sla_disabled, $this->id_incident_type, $this->email_copy, $this->email_notify, $this->id_parent, $this->epilog);
if ($result) {
$this->id_incident = $result;
// Insert file if exist
$status = $this->getFileUploadStatus('file');
$message = $this->translateFileUploadStatus($message);
if ($message === true) {
$this->insertIncidentFile('file');
}
$message = "<h2 class='suc'>" . __('Successfully created') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while creating the ticket') . "</h2>";
}
$incidents = new Incidents();
$incidents->show($message);
break;
case 'insert_workunit':
if ($this->id_incident > 0) {
$date_workunit = (string) $system->getRequest('date_workunit', date("Y-m-d"));
$duration_workunit = (double) $system->getRequest('duration_workunit', $system->getConfig('iwu_defaultime'));
$description_workunit = (string) $system->getRequest('description_workunit', "");
$workunit = new Workunit();
$result = $workunit->insertWorkUnit($system->getConfig('id_user'), $date_workunit, $duration_workunit, $description_workunit, false, $this->id_incident);
unset($workunit);
if ($result) {
$message = "<h2 class='suc'>" . __('Successfully created') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while adding the workunit') . "</h2>";
}
$this->showIncident($this->tab, $message);
}
break;
case 'insert_file':
if ($this->id_incident > 0) {
$status = $this->getFileUploadStatus('file');
$message = $this->translateFileUploadStatus($message);
if ($message === true) {
$result = $this->insertIncidentFile('file');
if ($result) {
$message = "<h2 class='suc'>" . __('File added') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while uploading the file') . "</h2>";
}
}
$this->showIncident($this->tab, $message);
}
break;
case 'update_incident':
$this->showIncidentSimpleForm();
break;
case 'quick_update_incident':
if ($this->id_incident > 0) {
$quick_update_type = $system->getRequest('quick_update_type', "");
$quick_update_value = $system->getRequest('quick_update_value', "");
if ($quick_update_type && $quick_update_value) {
$result = $this->quickIncidentUpdate($this->id_incident, $quick_update_type, $quick_update_value);
if ($result) {
switch ($quick_update_type) {
case 'priority':
$this->priority = $quick_update_value;
break;
case 'owner':
$this->id_owner = $quick_update_value;
break;
case 'resolution':
$this->priority = $quick_update_value;
break;
case 'status':
$this->status = $quick_update_value;
break;
}
$message = "<h2 class='suc'>" . __('Successfully updated') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while updating the incident') . "</h2>";
}
}
$this->showIncident($this->tab, $message);
}
break;
case 'update_workunit':
if ($this->id_incident > 0) {
$id_workunit = (int) $system->getRequest('id_workunit', -1);
$date_workunit = (string) $system->getRequest('date_workunit', date("Y-m-d"));
$duration_workunit = (double) $system->getRequest('duration_workunit', $system->getConfig('iwu_defaultime'));
$description_workunit = (string) $system->getRequest('description_workunit', "");
$workunit = new Workunit();
$result = $workunit->updateWorkUnit($id_workunit, $system->getConfig('id_user'), $date_workunit, $duration_workunit, $description_workunit, false, $this->id_incident);
unset($workunit);
if ($result) {
$message = "<h2 class='suc'>" . __('Successfully updated') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while updating the workunit') . "</h2>";
}
$this->showIncident($this->tab, $message);
}
break;
case 'delete_incident':
$result = $this->deleteIncident($this->id_incident);
if ($result) {
$this->id_incident = -1;
$message = "<h2 class='suc'>" . __('Successfully deleted') . "</h2>";
} else {
$message = "<h2 class='error'>" . __('An error ocurred while deleting the ticket') . "</h2>";
}
$this->showIncidentSimpleForm($message);
break;
case 'delete_file':
$this->showIncident($this->tab, $message);
break;
default:
if ($this->id_incident > 0) {
$this->showIncident($this->tab);
} else {
$this->showIncidentSimpleForm();
}
}
} else {
$this->showNoPermission();
}
}
