public function execute()
{
$this->td_served = gfPostVar('td_served', array());
$_SESSION['td_served'] = $this->td_served;
if (!$this->td_served && !isset($_POST['pause'])) {
$this->message = "Errore: selezionare almeno un'area tematica.";
return true;
}
// Handle served ticket
$served = Ticket::fromDatabaseByDesk($this->getDesk()->getNumber());
if ($served) {
$stats = TicketStats::newFromTicket($served);
$served->delete();
if (!$stats->save()) {
throw new Exception("Unable to save ticket stats.");
}
}
// Handle pause button
if (isset($_POST['pause'])) {
$this->pauseButtonEnabled = false;
$this->ticket_served = null;
return true;
}
// Call next ticket
$ticket = Ticket::serveNextTicket($this->td_served, $this->getOperator()->getCode(), $this->getDesk()->getNumber());
if (!$ticket) {
$this->message = "Nessun ticket da chiamare";
$this->pauseButtonEnabled = false;
$this->ticket_served = null;
return true;
}
$ticket->save();
$this->ticket_served = $ticket;
$this->disableNextButton = true;
$this->pauseButtonEnabled = true;
return true;
}
public function getSourceStatsTable()
{
$counters = array();
$totalCount = 0;
foreach (array('app', 'totem', 'web') as $source) {
$tickets = TicketStats::fromDatabaseListBySource($source, $this->dateFrom, $this->dateTo);
$counters[$source] = array("count" => count($tickets));
$totalCount += $counters[$source]['count'];
}
$rows = '';
foreach ($counters as $source => $value) {
if ($totalCount != 0) {
$percentage = (int) ($value['count'] / $totalCount * 100);
} else {
$percentage = 0;
}
$counters[$source]['percentage'] = $percentage;
}
$table = <<<EOS
<table id="listTable">
<caption>Statistiche per sorgente</caption>
<tr>
<th />
<th>App</th>
<th>Totem</th>
<th>Web</th>
</tr>
<tr>
<th>Conteggio</th>
<td>{$counters['app']['count']}</td>
<td>{$counters['totem']['count']}</td>
<td>{$counters['web']['count']}</td>
</tr>
<tr>
<th>Percentuale</th>
<td>{$counters['app']['percentage']} %</td>
<td>{$counters['totem']['percentage']} %</td>
<td>{$counters['web']['percentage']} %</td>
</tr>
</table>
<canvas id="sourceChart" width="150" height="150"></canvas>
<script>
var data = [
{
value: {$counters['app']['count']},
label: "App",
color:"#F7464A",
highlight: "#FF5A5E"
},
{
value: {$counters['totem']['count']},
label: "Totem",
color: "#46BFBD",
highlight: "#5AD3D1"
},
{
value: {$counters['web']['count']},
label: "Web",
color: "#FDB45C",
highlight: "#FFC870",
},
];
var ctx = document.getElementById("sourceChart").getContext("2d");
var myPieChart = new Chart(ctx).Pie(data);
</script>
EOS;
return $table;
}
public static function clearTableForLogout($op_code, $desk = null, $ticket = null)
{
if (!$desk) {
// Load desk
$desk = Desk::fromDatabaseByOperator($op_code);
}
if (!$ticket) {
// Load ticket
$ticket = Ticket::fromDatabaseByOperator($op_code);
}
if ($desk) {
$desk->setLastActivityTime(null);
$desk->setOpCode(null);
$desk->save();
}
if ($ticket) {
$stats = TicketStats::newFromTicket($ticket);
$ticket->delete();
$stats->save();
}
}
public function getTicketStats()
{
return TicketStats::newFromTicket($this);
}
