}
// INSERT INTO NEW SUPERVISOR REPORT LOG TOO
$entry = 'Executive Notification - ' . $type . ' - ' . $_POST['parentTicket'] . ' - ' . $_POST['subject'];
if ($_POST['update'] != "") {
$entry .= "\n\n" . nl2br($_POST['update']);
}
// INCLUDE IT AS PART OF THE SUPEVISOR'S REPORT-SO-FAR
$_SESSION['supReport'][date('Y-m-d G:i:s:u')] = array(date('D. @ G:i:s'), $netID, $entry);
// INCLUDE UPDATES TO THE TICKET ITSELF
try {
$soapurl = getenv("SERVICENOWSTAGEURL") . "/incident.do?WSDL";
if ($env == 2) {
$soapurl = getenv("SERVICENOWURL") . "/incident.do?WSDL";
}
$incidentClient = new SoapClient($soapurl, array('trace' => 1, 'exceptions' => true, 'cache_wsdl' => WSDL_CACHE_MEMORY, 'compression' => SOAP_COMPRESSION_ACCEPT | SOAP_COMPRESSION_GZIP, 'login' => $netID, 'password' => $passy));
$updateResponse = $incidentClient->update(array('sys_id' => $sysId, 'short_description' => $_POST['subject'], 'u_work_log' => "(Internal Comment)" . html2text($ticketEntry)));
if (isset($updateResponse->sys_id)) {
echo "<h2> Ticket's work-log has been updated successfully. </h2>";
} else {
echo "<h2> Updating the work-log for the ticket failed. Please attempt to do so manually. </h2>";
}
} catch (Exception $E) {
if ($env == 2) {
$errorInfo = '';
} else {
$errorInfo = "ERROR " . print_r($E, true);
}
echo "<h2> Unable to connect to service-now to insert your update to the work-log. Please attempt to do so manually. <br><br>{$errorInfo}</h2>";
}
$emailBody = formEmail($_POST);
$subject = getEmailType($type) . $_POST['subject'];
<?php
ini_set("soap.wsdl_cache_enabled", 0);
$c = new SoapClient(dirname(__FILE__) . "/bug40609.wsdl", array('trace' => 1, 'exceptions' => 0));
$c->update(array('symbol' => new SoapVar("<symbol>MSFT</symbol>", XSD_ANYXML), 'price' => new SoapVar("<price>1000</price>", XSD_ANYXML)));
echo $c->__getLastRequest();
echo "ok\n";
<?php
// Llamar al método como si fuera del cliente
$cliente = new SoapClient(null, array('location' => 'http://localhost/users/ws/service.php', 'uri' => 'urn:webservices'));
if ($_POST["option"] == "insert") {
echo $cliente->insert($_POST);
} else {
if ($_POST["option"] == "list") {
echo $cliente->listUser();
} else {
if ($_POST["option"] == "delete") {
echo $cliente->delete($_POST);
} else {
if ($_POST["option"] == "select") {
echo $cliente->select($_POST);
} else {
if ($_POST["option"] == "update") {
echo $cliente->update($_POST);
}
}
}
}
}
$req = array();
$req['sys_id'] = $_REQUEST['sys_id'];
$req['short_description'] = $_REQUEST['short_description'];
$req['u_completion_rating'] = $_REQUEST['rating'];
if (isset($_REQUEST['start'])) {
$req['work_start'] = $_REQUEST['start'];
}
if (isset($_REQUEST['end'])) {
$req['work_end'] = $_REQUEST['end'];
}
if (isset($_REQUEST['comments'])) {
$req['u_task_work_log'] = $_REQUEST['comments'];
}
if (isset($_REQUEST['down_time'])) {
$req['u_actual_down_time'] = $_REQUEST['down_time'];
}
// Cannot currently change the state directly
if (isset($_REQUEST['state'])) {
$req['state'] = $_REQUEST['state'];
}
$url = getenv("SERVICENOWSTAGEURL") . "/change_request.do?WSDL";
if ($env == 2) {
$url = getenv("SERVICENOWURL") . "/change_request.do?WSDL";
}
$ServiceNowClient = new SoapClient($url, array('trace' => 1, 'exceptions' => true, 'cache_wsdl' => WSDL_CACHE_MEMORY, 'compression' => SOAP_COMPRESSION_ACCEPT | SOAP_COMPRESSION_GZIP, 'login' => $netID, 'password' => $password));
$result = $ServiceNowClient->update($req);
if (isset($result->sys_id)) {
echo json_encode(true);
} else {
echo json_encode(false);
}
