function showSensorPeekAction()
{
@($id = DevblocksPlatform::importGPC($_REQUEST['id'], 'integer', 0));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id'], 'string', ''));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$tpl->assign('view_id', $view_id);
if (null == ($sensor = DAO_Sensor::get($id))) {
$sensor = new Model_Sensor();
$sensor->extension_id = 'sensor.external';
}
$tpl->assign('sensor', $sensor);
$sensor_types = DevblocksPlatform::getExtensions('portsensor.sensor', false);
$tpl->assign('sensor_types', $sensor_types);
// Sensor extension instance
if (!empty($sensor->extension_id) && isset($sensor_types[$sensor->extension_id])) {
$tpl->assign('sensor_extension', DevblocksPlatform::getExtension($sensor->extension_id, true));
}
// Custom Fields
$custom_fields = DAO_CustomField::getBySource(PsCustomFieldSource_Sensor::ID);
$tpl->assign('custom_fields', $custom_fields);
$custom_field_values = DAO_CustomFieldValue::getValuesBySourceIds(PsCustomFieldSource_Sensor::ID, $id);
if (isset($custom_field_values[$id])) {
$tpl->assign('custom_field_values', $custom_field_values[$id]);
}
$tpl->display('file:' . $this->_TPL_PATH . 'sensors/peek.tpl');
}
function renderConfig(Model_PreParseRule $filter = null)
{
$tpl = DevblocksPlatform::getTemplateService();
$path = dirname(__FILE__) . '/templates/';
$groups = DAO_Group::getAll();
$tpl->assign('groups', $groups);
$ticket_fields = DAO_CustomField::getBySource('cerberusweb.fields.source.ticket');
$tpl->assign('ticket_fields', $ticket_fields);
$params = $filter->actions[self::EXTENSION_ID];
$tpl->assign('headers', $params['headers']);
$tpl->assign('custom_fields', $params['custom_fields']);
$tpl->display($path . 'header_filter_action.tpl');
}
public static function _doBulkSetCustomFields($source_extension, $custom_fields, $ids)
{
$fields = DAO_CustomField::getAll();
if (!empty($custom_fields)) {
foreach ($custom_fields as $cf_id => $params) {
if (!is_array($params) || !isset($params['value'])) {
continue;
}
$cf_val = $params['value'];
// Data massaging
switch ($fields[$cf_id]->type) {
case Model_CustomField::TYPE_DATE:
$cf_val = intval(@strtotime($cf_val));
break;
case Model_CustomField::TYPE_CHECKBOX:
case Model_CustomField::TYPE_NUMBER:
$cf_val = 0 == strlen($cf_val) ? '' : intval($cf_val);
break;
}
// If multi-selection types, handle delta changes
if (Model_CustomField::TYPE_MULTI_PICKLIST == $fields[$cf_id]->type || Model_CustomField::TYPE_MULTI_CHECKBOX == $fields[$cf_id]->type) {
if (is_array($cf_val)) {
foreach ($cf_val as $val) {
$op = substr($val, 0, 1);
$val = substr($val, 1);
if (is_array($ids)) {
foreach ($ids as $id) {
if ($op == '+') {
DAO_CustomFieldValue::setFieldValue($source_extension, $id, $cf_id, $val, true);
} elseif ($op == '-') {
DAO_CustomFieldValue::unsetFieldValue($source_extension, $id, $cf_id, $val);
}
}
}
}
}
// Otherwise, set/unset as a single field
} else {
if (is_array($ids)) {
foreach ($ids as $id) {
if (0 != strlen($cf_val)) {
DAO_CustomFieldValue::setFieldValue($source_extension, $id, $cf_id, $cf_val);
} else {
DAO_CustomFieldValue::unsetFieldValue($source_extension, $id, $cf_id);
}
}
}
}
}
}
}
private function _getValueCounts($field_id)
{
$db = DevblocksPlatform::getDatabaseService();
// Selected custom field
if (null == ($field = DAO_CustomField::get($field_id))) {
return;
}
if (null == ($table = DAO_CustomFieldValue::getValueTableName($field_id))) {
return;
}
$sql = sprintf("SELECT field_value, count(field_value) AS hits " . "FROM %s " . "WHERE source_extension = %s " . "AND field_id = %d " . "GROUP BY field_value", $table, $db->qstr($field->source_extension), $field->id);
$rs_values = $db->Execute($sql);
$value_counts = array();
while (!$rs_values->EOF) {
$value = $rs_values->fields['field_value'];
$hits = intval($rs_values->fields['hits']);
$value_counts[$value] = intval($hits);
$rs_values->MoveNext();
}
arsort($value_counts);
return $value_counts;
}
function showOrgPeekAction()
{
@($id = DevblocksPlatform::importGPC($_REQUEST['id'], 'integer', ''));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id'], 'string', ''));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$contact = DAO_ContactOrg::get($id);
$tpl->assign('contact', $contact);
// Custom fields
$custom_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Org::ID);
$tpl->assign('custom_fields', $custom_fields);
$custom_field_values = DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Org::ID, $id);
if (isset($custom_field_values[$id])) {
$tpl->assign('custom_field_values', $custom_field_values[$id]);
}
$types = Model_CustomField::getTypes();
$tpl->assign('types', $types);
// View
$tpl->assign('view_id', $view_id);
$tpl->display('file:' . $this->_TPL_PATH . 'contacts/orgs/org_peek.tpl');
}
function run(Model_PreParseRule $filter, CerberusParserMessage $message)
{
$message_headers = $message->headers;
$subject = $message->headers['subject'];
$ticket_fields = DAO_CustomField::getAll();
$params = $filter->actions[self::EXTENSION_ID];
$day_of_week = date('N');
$logger = DevblocksPlatform::getConsoleLog();
$logger->info("Answernet: Running Filter on New Mail");
// Houser,Colin <1034179><Missing Serviced Customer information>
// Current custom_fields numbers
// 1 = Due Date
// 2 = RM Employee ID
// 3 = RM Name
// 4 = Topic_metlife /0/2/4/6/8/10/12/14
// 5 = SLA
// 6 = New Hire Yes = 0 / No = 2
//
$sub = explode(',', $subject, 2);
$lname = $sub[0];
$sub2 = explode("<", $sub[1]);
$fname = $sub2[0];
$emp_id = $sub2[1];
$topic_metlife = $sub2[2];
$message->custom_fields['2'] = substr($emp_id, 0, -1);
$message->custom_fields['3'] = trim($fname) . " " . trim($lname);
// If topic == Import contacts
if (preg_match('/import/i', $topic_metlife)) {
$message->custom_fields['4'] = "Import contacts";
$message->custom_fields['5'] = 1;
$message->custom_fields['6'] = "Yes";
}
// If topic == Create mailing list from existing data
if (preg_match('/mailing/i', $topic_metlife)) {
$message->custom_fields['4'] = "Create mailing list from existing data";
$message->custom_fields['5'] = 3;
$message->custom_fields['6'] = "Yes";
}
// If topic == Update existing contacts
if (preg_match('/Update/i', $topic_metlife)) {
$message->custom_fields['4'] = "Update existing contacts";
$message->custom_fields['5'] = 3;
$message->custom_fields['6'] = "No";
}
// If topic == Research missing customer info
if (preg_match('/Research/i', $topic_metlife)) {
$message->custom_fields['4'] = "Research missing customer info";
$message->custom_fields['5'] = 5;
$message->custom_fields['6'] = "No";
}
// If topic == Create labels
if (preg_match('/labels/i', $topic_metlife)) {
$message->custom_fields['4'] = "Create labels";
$message->custom_fields['5'] = 1;
$message->custom_fields['6'] = "No";
}
// If topic == Export third-party file
if (preg_match('/third/i', $topic_metlife)) {
$message->custom_fields['4'] = "Export third-party file";
$message->custom_fields['5'] = 3;
$message->custom_fields['6'] = "No";
}
// If topic == Other
if (preg_match('/Other/i', $topic_metlife)) {
$message->custom_fields['4'] = "Other";
$message->custom_fields['5'] = 5;
$message->custom_fields['6'] = "No";
}
// SLA of 1. Process day of week Busness Days suck.
if ($message->custom_fields['5'] == 1) {
if ($day_of_week < 5 || $day_of_week == 7) {
$message->custom_fields['1'] = strtotime("+1 Days");
}
if ($day_of_week == 6) {
$message->custom_fields['1'] = strtotime("+2 Days");
}
if ($day_of_week == 5) {
$message->custom_fields['1'] = strtotime("+3 Days");
}
}
// SLA of 3. Process day of week Busness Days suck.
if ($message->custom_fields['5'] == 3) {
if ($day_of_week < 4 || $day_of_week == 7) {
$message->custom_fields['1'] = strtotime("+3 Days");
}
if ($day_of_week == 6) {
$message->custom_fields['1'] = strtotime("+4 Days");
}
if ($day_of_week > 3 && $day_of_week < 6) {
$message->custom_fields['1'] = strtotime("+5 Days");
}
}
// SLA of 5. Process day of week Busness Days suck.
if ($message->custom_fields['5'] == 5) {
if ($day_of_week == 1 || $day_of_week == 7) {
$message->custom_fields['1'] = strtotime("+5 Days");
}
if ($day_of_week == 6) {
$message->custom_fields['1'] = strtotime("+6 Days");
}
if ($day_of_week > 1 && $day_of_week < 6) {
$message->custom_fields['1'] = strtotime("+7 Days");
}
}
}
/**
* @return Model_WatcherMailFilter[]|false
*/
static function getMatches(CerberusTicket $ticket, $event, $only_worker_id = null)
{
$matches = array();
if (!empty($only_worker_id)) {
$filters = DAO_WatcherMailFilter::getWhere(sprintf("%s = %d AND %s = %d", DAO_WatcherMailFilter::WORKER_ID, $only_worker_id, DAO_WatcherMailFilter::IS_DISABLED, 0));
} else {
$filters = DAO_WatcherMailFilter::getWhere(sprintf("%s = %d", DAO_WatcherMailFilter::IS_DISABLED, 0));
}
// [JAS]: Don't send obvious spam to watchers.
if ($ticket->spam_score >= 0.9) {
return false;
}
// Build our objects
$ticket_from = DAO_Address::get($ticket->last_wrote_address_id);
$ticket_group_id = $ticket->team_id;
// [TODO] These expensive checks should only populate when needed
$messages = DAO_Ticket::getMessagesByTicket($ticket->id);
$message_headers = array();
if (empty($messages)) {
return false;
}
if (null != @($message_last = array_pop($messages))) {
/* @var $message_last CerberusMessage */
$message_headers = $message_last->getHeaders();
}
// Clear the rest of the message manifests
unset($messages);
$custom_fields = DAO_CustomField::getAll();
// Lazy load when needed on criteria basis
$ticket_field_values = null;
$address_field_values = null;
$org_field_values = null;
// Worker memberships (for checking permissions)
$workers = DAO_Worker::getAll();
$group_rosters = DAO_Group::getRosters();
// Check filters
if (is_array($filters)) {
foreach ($filters as $filter) {
/* @var $filter Model_WatcherMailFilter */
$passed = 0;
// check the worker's group memberships
if (!isset($workers[$filter->worker_id]) || $workers[$filter->worker_id]->is_disabled || !$workers[$filter->worker_id]->is_superuser && !isset($group_rosters[$ticket->team_id][$filter->worker_id])) {
// no membership
continue;
}
// check criteria
foreach ($filter->criteria as $rule_key => $rule) {
@($value = $rule['value']);
switch ($rule_key) {
case 'dayofweek':
$current_day = strftime('%w');
//$current_day = 1;
// Forced to English abbrevs as indexes
$days = array('sun', 'mon', 'tue', 'wed', 'thu', 'fri', 'sat');
// Is the current day enabled?
if (isset($rule[$days[$current_day]])) {
$passed++;
}
break;
case 'timeofday':
$current_hour = strftime('%H');
$current_min = strftime('%M');
//$current_hour = 17;
//$current_min = 5;
if (null != ($from_time = @$rule['from'])) {
list($from_hour, $from_min) = explode(':', $from_time);
}
if (null != ($to_time = @$rule['to'])) {
if (list($to_hour, $to_min) = explode(':', $to_time)) {
}
}
// Do we need to wrap around to the next day's hours?
if ($from_hour > $to_hour) {
// yes
$to_hour += 24;
// add 24 hrs to the destination (1am = 25th hour)
}
// Are we in the right 24 hourly range?
if ((int) $current_hour >= $from_hour && (int) $current_hour <= $to_hour) {
// If we're in the first hour, are we minutes early?
if ($current_hour == $from_hour && (int) $current_min < $from_min) {
break;
}
// If we're in the last hour, are we minutes late?
if ($current_hour == $to_hour && (int) $current_min > $to_min) {
break;
}
$passed++;
}
break;
case 'event':
if (!empty($event) && is_array($rule) && isset($rule[$event])) {
$passed++;
}
break;
case 'groups':
if (null !== @($group_buckets = $rule['groups'][$ticket->team_id]) && (empty($group_buckets) || in_array($ticket->category_id, $group_buckets))) {
$passed++;
}
break;
case 'next_worker_id':
// If it's an assigned event, we only care about the filter's owner
if (!empty($event) && 0 == strcasecmp($event, 'ticket_assignment')) {
if (intval($value) == intval($filter->worker_id)) {
$passed++;
break;
}
}
if (intval($value) == intval($ticket->next_worker_id)) {
$passed++;
}
break;
case 'mask':
$regexp_mask = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_mask, $ticket->mask)) {
$passed++;
}
break;
case 'from':
$regexp_from = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_from, $ticket_from->email)) {
$passed++;
}
break;
case 'subject':
$regexp_subject = DevblocksPlatform::strToRegExp($value);
if (@preg_match($regexp_subject, $ticket->subject)) {
$passed++;
}
break;
case 'body':
if (null == ($message_body = $message_last->getContent())) {
break;
}
// Line-by-line body scanning (sed-like)
$lines = preg_split("/[\r\n]/", $message_body);
if (is_array($lines)) {
foreach ($lines as $line) {
if (@preg_match($value, $line)) {
$passed++;
break;
}
}
}
break;
case 'header1':
case 'header2':
case 'header3':
case 'header4':
case 'header5':
@($header = strtolower($rule['header']));
if (empty($header)) {
$passed++;
break;
}
if (empty($value)) {
// we're checking for null/blanks
if (!isset($message_headers[$header]) || empty($message_headers[$header])) {
$passed++;
}
} elseif (isset($message_headers[$header]) && !empty($message_headers[$header])) {
$regexp_header = DevblocksPlatform::strToRegExp($value);
// Flatten CRLF
if (@preg_match($regexp_header, str_replace(array("\r", "\n"), ' ', $message_headers[$header]))) {
$passed++;
}
}
break;
default:
// ignore invalids
// Custom Fields
if (0 == strcasecmp('cf_', substr($rule_key, 0, 3))) {
$field_id = substr($rule_key, 3);
// Make sure it exists
if (null == @($field = $custom_fields[$field_id])) {
continue;
}
// Lazy values loader
$field_values = array();
switch ($field->source_extension) {
case ChCustomFieldSource_Address::ID:
if (null == $address_field_values) {
$address_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Address::ID, $ticket_from->id));
}
$field_values =& $address_field_values;
break;
case ChCustomFieldSource_Org::ID:
if (null == $org_field_values) {
$org_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Org::ID, $ticket_from->contact_org_id));
}
$field_values =& $org_field_values;
break;
case ChCustomFieldSource_Ticket::ID:
if (null == $ticket_field_values) {
$ticket_field_values = array_shift(DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Ticket::ID, $ticket->id));
}
$field_values =& $ticket_field_values;
break;
}
// Type sensitive value comparisons
// [TODO] Operators
switch ($field->type) {
case 'S':
// string
// string
case 'T':
// clob
// clob
case 'U':
// URL
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : '';
$oper = isset($rule['oper']) ? $rule['oper'] : "=";
if ($oper == "=" && @preg_match(DevblocksPlatform::strToRegExp($value, true), $field_val)) {
$passed++;
} elseif ($oper == "!=" && @(!preg_match(DevblocksPlatform::strToRegExp($value, true), $field_val))) {
$passed++;
}
break;
case 'N':
// number
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : 0;
$oper = isset($rule['oper']) ? $rule['oper'] : "=";
if ($oper == "=" && intval($field_val) == intval($value)) {
$passed++;
} elseif ($oper == "!=" && intval($field_val) != intval($value)) {
$passed++;
} elseif ($oper == ">" && intval($field_val) > intval($value)) {
$passed++;
} elseif ($oper == "<" && intval($field_val) < intval($value)) {
$passed++;
}
break;
case 'E':
// date
$field_val = isset($field_values[$field_id]) ? intval($field_values[$field_id]) : 0;
$from = isset($rule['from']) ? $rule['from'] : "0";
$to = isset($rule['to']) ? $rule['to'] : "now";
if (intval(@strtotime($from)) <= $field_val && intval(@strtotime($to)) >= $field_val) {
$passed++;
}
break;
case 'C':
// checkbox
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : 0;
if (intval($value) == intval($field_val)) {
$passed++;
}
break;
case 'D':
// dropdown
// dropdown
case 'X':
// multi-checkbox
// multi-checkbox
case 'M':
// multi-picklist
// multi-picklist
case 'W':
// worker
$field_val = isset($field_values[$field_id]) ? $field_values[$field_id] : array();
if (!is_array($value)) {
$value = array($value);
}
if (is_array($field_val)) {
// if multiple things set
foreach ($field_val as $v) {
// loop through possible
if (isset($value[$v])) {
// is any possible set?
$passed++;
break;
}
}
} else {
// single
if (isset($value[$field_val])) {
// is our set field in possibles?
$passed++;
break;
}
}
break;
}
}
break;
}
}
// If our rule matched every criteria, stop and return the filter
if ($passed == count($filter->criteria)) {
DAO_WatcherMailFilter::increment($filter->id);
// ++ the times we've matched
$matches[$filter->id] = $filter;
}
}
}
if (!empty($matches)) {
return $matches;
}
// No matches
return false;
}
function render()
{
$this->_sanitize();
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('id', $this->id);
$tpl->assign('view', $this);
$custom_fields = DAO_CustomField::getBySource(UmCustomFieldSource_Worker::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->assign('view_fields', $this->getColumns());
$tpl->display('file:' . APP_PATH . '/features/usermeet.core/templates/setup/tabs/workers/view.tpl');
}
function showPropertiesAction()
{
@($ticket_id = DevblocksPlatform::importGPC($_REQUEST['ticket_id'], 'integer'));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$tpl->assign('ticket_id', $ticket_id);
$ticket = DAO_Ticket::getTicket($ticket_id);
$tpl->assign('ticket', $ticket);
$requesters = DAO_Ticket::getRequestersByTicket($ticket_id);
$tpl->assign('requesters', $requesters);
$workers = DAO_Worker::getAllActive();
$tpl->assign('workers', $workers);
// Groups (for custom fields)
$groups = DAO_Group::getAll();
$tpl->assign('groups', $groups);
// Custom fields
$fields = DAO_CustomField::getBySource(ChCustomFieldSource_Ticket::ID);
$tpl->assign('ticket_fields', $fields);
$field_values = DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Ticket::ID, $ticket_id);
if (isset($field_values[$ticket->id])) {
$tpl->assign('ticket_field_values', $field_values[$ticket->id]);
}
$tpl->display('file:' . $this->_TPL_PATH . 'display/modules/properties/index.tpl');
}
function showBatchPanelAction()
{
@($ids = DevblocksPlatform::importGPC($_REQUEST['ids']));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id']));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('path', $this->_TPL_PATH);
$tpl->assign('view_id', $view_id);
$unique_sender_ids = array();
$unique_subjects = array();
if (!empty($ids)) {
$ticket_ids = DevblocksPlatform::parseCsvString($ids);
if (empty($ticket_ids)) {
break;
}
$tickets = DAO_Ticket::getTickets($ticket_ids);
if (is_array($tickets)) {
foreach ($tickets as $ticket) {
/* @var $ticket CerberusTicket */
$ptr =& $unique_sender_ids[$ticket->first_wrote_address_id];
$ptr = intval($ptr) + 1;
$ptr =& $unique_subjects[$ticket->subject];
$ptr = intval($ptr) + 1;
}
}
arsort($unique_subjects);
// sort by occurrences
$senders = DAO_Address::getWhere(sprintf("%s IN (%s)", DAO_Address::ID, implode(',', array_keys($unique_sender_ids))));
foreach ($senders as $sender) {
$ptr =& $unique_senders[$sender->email];
$ptr = intval($ptr) + 1;
}
arsort($unique_senders);
unset($senders);
unset($unique_sender_ids);
@$tpl->assign('ticket_ids', $ticket_ids);
@$tpl->assign('unique_senders', $unique_senders);
@$tpl->assign('unique_subjects', $unique_subjects);
}
// Teams
$teams = DAO_Group::getAll();
$tpl->assign('teams', $teams);
// Categories
$team_categories = DAO_Bucket::getTeams();
// [TODO] Cache these
$tpl->assign('team_categories', $team_categories);
$workers = DAO_Worker::getAllActive();
$tpl->assign('workers', $workers);
// Custom Fields
$custom_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Ticket::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->display('file:' . $this->_TPL_PATH . 'tickets/rpc/batch_panel.tpl');
}
function render()
{
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('id', $this->id);
$view_path = DEVBLOCKS_PLUGIN_PATH . 'cerberusweb.mobile/templates/tickets/';
$tpl->assign('view_path_mobile', $view_path_mobile);
$tpl->assign('view', $this);
$visit = CerberusApplication::getVisit();
$results = self::getData();
$tpl->assign('results', $results);
@($ids = array_keys($results[0]));
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
$teams = DAO_Group::getAll();
$tpl->assign('teams', $teams);
$buckets = DAO_Bucket::getAll();
$tpl->assign('buckets', $buckets);
$team_categories = DAO_Bucket::getTeams();
$tpl->assign('team_categories', $team_categories);
// [TODO] Is this even used here or did mfogg copy it blindly?
$ticket_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Ticket::ID);
$tpl->assign('ticket_fields', $ticket_fields);
// Undo?
// [TODO] Is this even used here or did mfogg copy it blindly?
$last_action = C4_TicketView::getLastAction($this->id);
$tpl->assign('last_action', $last_action);
if (!empty($last_action) && !is_null($last_action->ticket_ids)) {
$tpl->assign('last_action_count', count($last_action->ticket_ids));
}
$tpl->cache_lifetime = "0";
$tpl->assign('view_fields', $this->getColumns());
$tpl->display('file:' . $view_path . 'ticket_view.tpl');
}
function render()
{
$this->_sanitize();
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('id', $this->id);
$tpl->assign('view', $this);
$custom_fields = DAO_CustomField::getBySource(FegCustomFieldSource_Message::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->assign('view_fields', $this->getColumns());
switch ($this->renderTemplate) {
case 'failed':
$tpl->display('file:' . APP_PATH . '/features/feg.core/templates/setup/tabs/message/view_failed.tpl');
break;
case 'format':
$tpl->display('file:' . APP_PATH . '/features/feg.core/templates/setup/tabs/message/view_format.tpl');
break;
default:
$tpl->display('file:' . APP_PATH . '/features/feg.core/templates/setup/tabs/message/view.tpl');
break;
}
}
function getReportAction()
{
@($field_id = DevblocksPlatform::importGPC($_REQUEST['field_id'], 'integer', 0));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->cache_lifetime = "0";
$tpl->assign('path', $this->tpl_path);
// Custom Field sources (tickets, orgs, etc.)
$source_manifests = DevblocksPlatform::getExtensions('cerberusweb.fields.source', false);
uasort($source_manifests, create_function('$a, $b', "return strcasecmp(\$a->name,\$b->name);\n"));
$tpl->assign('source_manifests', $source_manifests);
$field = DAO_CustomField::get($field_id);
$tpl->assign('field', $field);
$value_counts = self::_getValueCounts($field_id);
$tpl->assign('value_counts', $value_counts);
$tpl->display('file:' . $this->tpl_path . '/reports/custom_fields/usage/html.tpl');
}
function showTasksPropertiesTabAction()
{
@($task_id = DevblocksPlatform::importGPC($_REQUEST['id'], 'integer'));
$tpl = DevblocksPlatform::getTemplateService();
$tpl_path = dirname(dirname(dirname(__FILE__))) . '/templates/';
$tpl->assign('path', $tpl_path);
$task = DAO_Task::get($task_id);
$tpl->assign('task', $task);
$active_workers = DAO_Worker::getAllActive();
$tpl->assign('active_workers', $active_workers);
$workers = DAO_Worker::getAllWithDisabled();
$tpl->assign('workers', $workers);
// Custom fields
$custom_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Task::ID);
$tpl->assign('custom_fields', $custom_fields);
$custom_field_values = DAO_CustomFieldValue::getValuesBySourceIds(ChCustomFieldSource_Task::ID, $task_id);
if (isset($custom_field_values[$task_id])) {
$tpl->assign('custom_field_values', $custom_field_values[$task_id]);
}
$tpl->display('file:' . $tpl_path . 'tasks/display/tabs/properties.tpl');
}
function render($type, $list)
{
$fields = DAO_CustomField::getBySource(ChCustomFieldSource_Ticket::ID);
foreach ($fields as $field_id => $field) {
if ($field->group_id == 0) {
$cf_ticket['#cf_ticket_' . $field->name . '#'] = $field->name;
}
}
$list['Custom Ticket Fields'] = $cf_ticket;
return;
}
function render()
{
$this->_sanitize();
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('id', $this->id);
$tpl->assign('view', $this);
// Tool Manifests
$tools = DevblocksPlatform::getExtensions('usermeet.tool', false, true);
$tpl->assign('tool_extensions', $tools);
// Pull the results so we can do some row introspection
$results = $this->getData();
$tpl->assign('results', $results);
// Custom fields
$custom_fields = DAO_CustomField::getBySource(CustomFieldSource_CommunityPortal::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->assign('view_fields', $this->getColumns());
$tpl->display('file:' . APP_PATH . '/features/usermeet.core/templates/community/config/tab/view.tpl');
}
function showTaskBulkPanelAction()
{
@($ids = DevblocksPlatform::importGPC($_REQUEST['ids']));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id']));
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('view_id', $view_id);
if (!empty($ids)) {
$id_list = DevblocksPlatform::parseCsvString($ids);
$tpl->assign('ids', implode(',', $id_list));
}
$workers = DAO_Worker::getAllActive();
$tpl->assign('workers', $workers);
// Custom Fields
$custom_fields = DAO_CustomField::getBySource(ChCustomFieldSource_Task::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->cache_lifetime = "0";
$tpl->display('file:' . $this->_TPL_PATH . 'tasks/rpc/bulk.tpl');
}
function writeResponse(DevblocksHttpResponse $response)
{
$tpl = DevblocksPlatform::getTemplateService();
$tpl_path = dirname(dirname(__FILE__)) . '/templates/';
$theme = DAO_CommunityToolProperty::get($this->getPortal(), UmScApp::PARAM_THEME, UmScApp::DEFAULT_THEME);
if (!is_dir($tpl_path . 'portal/sc/themes/' . $theme)) {
$theme = UmScApp::DEFAULT_THEME;
}
$umsession = $this->getSession();
$active_user = $umsession->getProperty('sc_login', null);
$stack = $response->path;
@($module = array_shift($stack));
switch ($module) {
default:
case 'home':
$sHomeRss = DAO_CommunityToolProperty::get($this->getPortal(), UmScApp::PARAM_HOME_RSS, '');
$aHomeRss = !empty($sHomeRss) ? unserialize($sHomeRss) : array();
$feeds = array();
// [TODO] Implement a feed cache so we aren't bombing out
foreach ($aHomeRss as $title => $url) {
$feed = null;
try {
$feed = Zend_Feed::import($url);
} catch (Exception $e) {
}
if (!empty($feed) && $feed->count()) {
$feeds[] = array('name' => $title, 'feed' => $feed);
}
}
$tpl->assign('feeds', $feeds);
$tpl->display("file:{$tpl_path}portal/sc/internal/home/index.tpl");
break;
case 'account':
if (!$this->allow_logins || empty($active_user)) {
break;
}
$address = DAO_Address::get($active_user->id);
$tpl->assign('address', $address);
$tpl->display("file:{$tpl_path}portal/sc/internal/account/index.tpl");
break;
case 'kb':
// KB Roots
$sKbRoots = DAO_CommunityToolProperty::get($this->getPortal(), UmScApp::PARAM_KB_ROOTS, '');
$kb_roots = !empty($sKbRoots) ? unserialize($sKbRoots) : array();
$kb_roots_str = '0';
if (!empty($kb_roots)) {
$kb_roots_str = implode(',', array_keys($kb_roots));
}
switch (array_shift($stack)) {
case 'article':
if (empty($kb_roots)) {
return;
}
$id = intval(array_shift($stack));
list($articles, $count) = DAO_KbArticle::search(array(new DevblocksSearchCriteria(SearchFields_KbArticle::ID, '=', $id), new DevblocksSearchCriteria(SearchFields_KbArticle::TOP_CATEGORY_ID, 'in', array_keys($kb_roots))), -1, 0, null, null, false);
if (!isset($articles[$id])) {
break;
}
$article = DAO_KbArticle::get($id);
$tpl->assign('article', $article);
@($article_list = $umsession->getProperty(UmScApp::SESSION_ARTICLE_LIST, array()));
if (!empty($article) && !isset($article_list[$id])) {
DAO_KbArticle::update($article->id, array(DAO_KbArticle::VIEWS => ++$article->views));
$article_list[$id] = $id;
$umsession->setProperty(UmScApp::SESSION_ARTICLE_LIST, $article_list);
}
$categories = DAO_KbCategory::getWhere();
$tpl->assign('categories', $categories);
$cats = DAO_KbArticle::getCategoriesByArticleId($id);
$breadcrumbs = array();
foreach ($cats as $cat_id) {
if (!isset($breadcrumbs[$cat_id])) {
$breadcrumbs[$cat_id] = array();
}
$pid = $cat_id;
while ($pid) {
$breadcrumbs[$cat_id][] = $pid;
$pid = $categories[$pid]->parent_id;
}
$breadcrumbs[$cat_id] = array_reverse($breadcrumbs[$cat_id]);
// Remove any breadcrumbs not in this SC profile
$pid = reset($breadcrumbs[$cat_id]);
if (!isset($kb_roots[$pid])) {
unset($breadcrumbs[$cat_id]);
}
}
$tpl->assign('breadcrumbs', $breadcrumbs);
$tpl->display("file:{$tpl_path}portal/sc/internal/kb/article.tpl");
break;
default:
case 'browse':
@($root = intval(array_shift($stack)));
$tpl->assign('root_id', $root);
$categories = DAO_KbCategory::getWhere();
$tpl->assign('categories', $categories);
$tree_map = DAO_KbCategory::getTreeMap(0);
// Remove other top-level categories
if (is_array($tree_map[0])) {
foreach ($tree_map[0] as $child_id => $count) {
if (!isset($kb_roots[$child_id])) {
unset($tree_map[0][$child_id]);
}
}
}
// Remove empty categories
if (is_array($tree_map[0])) {
foreach ($tree_map as $node_id => $children) {
foreach ($children as $child_id => $count) {
if (empty($count)) {
@($pid = $categories[$child_id]->parent_id);
unset($tree_map[$pid][$child_id]);
unset($tree_map[$child_id]);
}
}
}
}
$tpl->assign('tree', $tree_map);
// Breadcrumb // [TODO] API-ize inside Model_KbTree ?
$breadcrumb = array();
$pid = $root;
while (0 != $pid) {
$breadcrumb[] = $pid;
$pid = $categories[$pid]->parent_id;
}
$tpl->assign('breadcrumb', array_reverse($breadcrumb));
$tpl->assign('mid', @intval(ceil(count($tree_map[$root]) / 2)));
// Articles
if (!empty($root)) {
list($articles, $count) = DAO_KbArticle::search(array(new DevblocksSearchCriteria(SearchFields_KbArticle::CATEGORY_ID, '=', $root), new DevblocksSearchCriteria(SearchFields_KbArticle::TOP_CATEGORY_ID, 'in', array_keys($kb_roots))), -1, 0, null, null, false);
}
$tpl->assign('articles', $articles);
$tpl->display("file:{$tpl_path}portal/sc/internal/kb/index.tpl");
break;
}
break;
case 'answers':
$query = rawurldecode(array_shift($stack));
$tpl->assign('query', $query);
$sFnrSources = DAO_CommunityToolProperty::get($this->getPortal(), UmScApp::PARAM_FNR_SOURCES, '');
$aFnrSources = !empty($sFnrSources) ? unserialize($sFnrSources) : array();
if (!empty($query)) {
// [JAS]: If we've been customized with specific sources, use them
$where = !empty($aFnrSources) ? sprintf("%s IN (%s)", DAO_FnrExternalResource::ID, implode(',', array_keys($aFnrSources))) : sprintf("%s IN (-1)", DAO_FnrExternalResource::ID);
$resources = DAO_FnrExternalResource::getWhere($where);
$feeds = Model_FnrExternalResource::searchResources($resources, $query);
$tpl->assign('feeds', $feeds);
$fields = array(DAO_FnrQuery::QUERY => $query, DAO_FnrQuery::CREATED => time(), DAO_FnrQuery::SOURCE => $this->getPortal(), DAO_FnrQuery::NO_MATCH => empty($feeds) ? 1 : 0);
DAO_FnrQuery::create($fields);
}
// KB
$sKbRoots = DAO_CommunityToolProperty::get($this->getPortal(), UmScApp::PARAM_KB_ROOTS, '');
$kb_roots = !empty($sKbRoots) ? unserialize($sKbRoots) : array();
list($articles, $count) = DAO_KbArticle::search(array(array(DevblocksSearchCriteria::GROUP_OR, new DevblocksSearchCriteria(SearchFields_KbArticle::TITLE, 'fulltext', $query), new DevblocksSearchCriteria(SearchFields_KbArticle::CONTENT, 'fulltext', $query)), new DevblocksSearchCriteria(SearchFields_KbArticle::TOP_CATEGORY_ID, 'in', array_keys($kb_roots))), 100, 0, null, null, true);
$tpl->assign('articles', $articles);
$tpl->display("file:{$tpl_path}portal/sc/internal/answers/index.tpl");
break;
case 'contact':
$response = array_shift($stack);
$settings = CerberusSettings::getInstance();
$default_from = $settings->get(CerberusSettings::DEFAULT_REPLY_FROM);
$tpl->assign('default_from', $default_from);
switch ($response) {
case 'confirm':
$tpl->assign('last_opened', $umsession->getProperty('support.write.last_opened', ''));
$tpl->display("file:{$tpl_path}portal/sc/internal/contact/confirm.tpl");
break;
default:
case 'step1':
$umsession->setProperty('support.write.last_error', null);
case 'step2':
$sFrom = $umsession->getProperty('support.write.last_from', '');
$sSubject = $umsession->getProperty('support.write.last_subject', '');
$sNature = $umsession->getProperty('support.write.last_nature', '');
$sContent = $umsession->getProperty('support.write.last_content', '');
// $aLastFollowupQ = $umsession->getProperty('support.write.last_followup_q','');
$aLastFollowupA = $umsession->getProperty('support.write.last_followup_a', '');
$sError = $umsession->getProperty('support.write.last_error', '');
$tpl->assign('last_from', $sFrom);
$tpl->assign('last_subject', $sSubject);
$tpl->assign('last_nature', $sNature);
$tpl->assign('last_content', $sContent);
// $tpl->assign('last_followup_q', $aLastFollowupQ);
$tpl->assign('last_followup_a', $aLastFollowupA);
$tpl->assign('last_error', $sError);
$sDispatch = DAO_CommunityToolProperty::get($this->getPortal(), UmScApp::PARAM_DISPATCH, '');
// $dispatch = !empty($sDispatch) ? (is_array($sDispatch) ? unserialize($sDispatch): array($sDispatch)) : array();
$dispatch = !empty($sDispatch) ? unserialize($sDispatch) : array();
$tpl->assign('dispatch', $dispatch);
switch ($response) {
default:
// If there's only one situation, skip to step2
if (1 == count($dispatch)) {
@($sNature = md5(key($dispatch)));
$umsession->setProperty('support.write.last_nature', $sNature);
reset($dispatch);
} else {
$tpl->display("file:{$tpl_path}portal/sc/internal/contact/step1.tpl");
break;
}
case 'step2':
// Cache along with answers?
if (is_array($dispatch)) {
foreach ($dispatch as $k => $v) {
if (md5($k) == $sNature) {
$umsession->setProperty('support.write.last_nature_string', $k);
$tpl->assign('situation', $k);
$tpl->assign('situation_params', $v);
break;
}
}
}
$ticket_fields = DAO_CustomField::getBySource('cerberusweb.fields.source.ticket');
$tpl->assign('ticket_fields', $ticket_fields);
$tpl->display("file:{$tpl_path}portal/sc/internal/contact/step2.tpl");
break;
}
break;
}
break;
// $tpl->display("file:${tpl_path}portal/sc/internal/contact/index.tpl");
// break;
// $tpl->display("file:${tpl_path}portal/sc/internal/contact/index.tpl");
// break;
case 'history':
if (!$this->allow_logins || empty($active_user)) {
break;
}
$mask = array_shift($stack);
if (empty($mask)) {
list($open_tickets) = DAO_Ticket::search(array(), array(new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_FIRST_WROTE_ID, '=', $active_user->id), new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CLOSED, '=', 0)), -1, 0, SearchFields_Ticket::TICKET_UPDATED_DATE, false, false);
$tpl->assign('open_tickets', $open_tickets);
list($closed_tickets) = DAO_Ticket::search(array(), array(new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_FIRST_WROTE_ID, '=', $active_user->id), new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_CLOSED, '=', 1)), -1, 0, SearchFields_Ticket::TICKET_UPDATED_DATE, false, false);
$tpl->assign('closed_tickets', $closed_tickets);
$tpl->display("file:{$tpl_path}portal/sc/internal/history/index.tpl");
} else {
// Secure retrieval (address + mask)
list($tickets) = DAO_Ticket::search(array(), array(new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_MASK, '=', $mask), new DevblocksSearchCriteria(SearchFields_Ticket::TICKET_FIRST_WROTE_ID, '=', $active_user->id)), 1, 0, null, null, false);
$ticket = array_shift($tickets);
// Security check (mask compare)
if (0 == strcasecmp($ticket[SearchFields_Ticket::TICKET_MASK], $mask)) {
$messages = DAO_Ticket::getMessagesByTicket($ticket[SearchFields_Ticket::TICKET_ID]);
$messages = array_reverse($messages, true);
$tpl->assign('ticket', $ticket);
$tpl->assign('messages', $messages);
$tpl->display("file:{$tpl_path}portal/sc/internal/history/display.tpl");
}
}
break;
case 'register':
if (!$this->allow_logins) {
break;
}
@($step = array_shift($stack));
switch ($step) {
case 'forgot':
$tpl->display("file:{$tpl_path}portal/sc/internal/register/forgot.tpl");
break;
case 'forgot2':
$tpl->display("file:{$tpl_path}portal/sc/internal/register/forgot_confirm.tpl");
break;
case 'confirm':
$tpl->display("file:{$tpl_path}portal/sc/internal/register/confirm.tpl");
break;
default:
$tpl->display("file:{$tpl_path}portal/sc/internal/register/index.tpl");
break;
}
break;
}
// print_r($response);
}
function showBulkPanelAction()
{
@($id_csv = DevblocksPlatform::importGPC($_REQUEST['ids']));
@($view_id = DevblocksPlatform::importGPC($_REQUEST['view_id']));
$tpl = DevblocksPlatform::getTemplateService();
$path = dirname(dirname(__FILE__)) . '/templates/';
$tpl->assign('path', $path);
$tpl->assign('view_id', $view_id);
if (!empty($id_csv)) {
$ids = DevblocksPlatform::parseCsvString($id_csv);
$tpl->assign('ids', implode(',', $ids));
}
// Custom Fields
$custom_fields = DAO_CustomField::getBySource(ChCustomFieldSource_FeedbackEntry::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->display('file:' . $path . 'feedback/bulk.tpl');
}
/**
* @return DevblocksSearchField[]
*/
static function getFields()
{
$translate = DevblocksPlatform::getTranslationService();
$columns = array(self::ID => new DevblocksSearchField(self::ID, 't', 'id', null, $translate->_('task.id')), self::UPDATED_DATE => new DevblocksSearchField(self::UPDATED_DATE, 't', 'updated_date', null, $translate->_('task.updated_date')), self::TITLE => new DevblocksSearchField(self::TITLE, 't', 'title', null, $translate->_('task.title')), self::IS_COMPLETED => new DevblocksSearchField(self::IS_COMPLETED, 't', 'is_completed', null, $translate->_('task.is_completed')), self::DUE_DATE => new DevblocksSearchField(self::DUE_DATE, 't', 'due_date', null, $translate->_('task.due_date')), self::COMPLETED_DATE => new DevblocksSearchField(self::COMPLETED_DATE, 't', 'completed_date', null, $translate->_('task.completed_date')), self::WORKER_ID => new DevblocksSearchField(self::WORKER_ID, 't', 'worker_id', null, $translate->_('task.worker_id')), self::SOURCE_EXTENSION => new DevblocksSearchField(self::SOURCE_EXTENSION, 't', 'source_extension', null, $translate->_('task.source_extension')), self::SOURCE_ID => new DevblocksSearchField(self::SOURCE_ID, 't', 'source_id', null, $translate->_('task.source_id')));
// Custom Fields
$fields = DAO_CustomField::getBySource(ChCustomFieldSource_Task::ID);
if (is_array($fields)) {
foreach ($fields as $field_id => $field) {
$key = 'cf_' . $field_id;
$columns[$key] = new DevblocksSearchField($key, $key, 'field_value', null, $field->name);
}
}
// Sort by label (translation-conscious)
uasort($columns, create_function('$a, $b', "return strcasecmp(\$a->db_label,\$b->db_label);\n"));
return $columns;
}
function saveTabFieldsAction()
{
@($group_id = DevblocksPlatform::importGPC($_POST['team_id'], 'integer'));
@($active_worker = CerberusApplication::getActiveWorker());
if (!$active_worker->isTeamManager($group_id) && !$active_worker->is_superuser) {
return;
}
@($ids = DevblocksPlatform::importGPC($_POST['ids'], 'array', array()));
@($names = DevblocksPlatform::importGPC($_POST['names'], 'array', array()));
@($orders = DevblocksPlatform::importGPC($_POST['orders'], 'array', array()));
@($options = DevblocksPlatform::importGPC($_POST['options'], 'array', array()));
@($allow_delete = DevblocksPlatform::importGPC($_POST['allow_delete'], 'integer', 0));
@($deletes = DevblocksPlatform::importGPC($_POST['deletes'], 'array', array()));
if (!empty($ids)) {
foreach ($ids as $idx => $id) {
@($name = $names[$idx]);
@($order = intval($orders[$idx]));
@($option = $options[$idx]);
@($delete = false !== array_search($id, $deletes) ? 1 : 0);
if ($allow_delete && $delete) {
DAO_CustomField::delete($id);
} else {
$fields = array(DAO_CustomField::NAME => $name, DAO_CustomField::POS => $order, DAO_CustomField::OPTIONS => !is_null($option) ? $option : '');
DAO_CustomField::update($id, $fields);
}
}
}
// Add custom field
@($add_name = DevblocksPlatform::importGPC($_POST['add_name'], 'string', ''));
@($add_type = DevblocksPlatform::importGPC($_POST['add_type'], 'string', ''));
@($add_options = DevblocksPlatform::importGPC($_POST['add_options'], 'string', ''));
if (!empty($add_name) && !empty($add_type)) {
$fields = array(DAO_CustomField::NAME => $add_name, DAO_CustomField::TYPE => $add_type, DAO_CustomField::GROUP_ID => $group_id, DAO_CustomField::SOURCE_EXTENSION => ChCustomFieldSource_Ticket::ID, DAO_CustomField::OPTIONS => $add_options);
$id = DAO_CustomField::create($fields);
}
DevblocksPlatform::setHttpResponse(new DevblocksHttpResponse(array('groups', $group_id, 'fields')));
}
/**
* @return DevblocksSearchField[]
*/
static function getFields()
{
$translate = DevblocksPlatform::getTranslationService();
$columns = array(SearchFields_CommunityTool::ID => new DevblocksSearchField(SearchFields_CommunityTool::ID, 'ct', 'id', null, $translate->_('common.id')), SearchFields_CommunityTool::NAME => new DevblocksSearchField(SearchFields_CommunityTool::NAME, 'ct', 'name', null, $translate->_('community_portal.name')), SearchFields_CommunityTool::CODE => new DevblocksSearchField(SearchFields_CommunityTool::CODE, 'ct', 'code', null, $translate->_('community_portal.code')), SearchFields_CommunityTool::EXTENSION_ID => new DevblocksSearchField(SearchFields_CommunityTool::EXTENSION_ID, 'ct', 'extension_id', null, $translate->_('community_portal.extension_id')));
// Custom Fields
$fields = DAO_CustomField::getBySource(CustomFieldSource_CommunityPortal::ID);
if (is_array($fields)) {
foreach ($fields as $field_id => $field) {
$key = 'cf_' . $field_id;
$columns[$key] = new DevblocksSearchField($key, $key, 'field_value', null, $field->name);
}
}
// Sort by label (translation-conscious)
uasort($columns, create_function('$a, $b', "return strcasecmp(\$a->db_label,\$b->db_label);\n"));
return $columns;
}
function render()
{
$this->_sanitize();
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('id', $this->id);
$tpl->assign('view', $this);
$workers = DAO_Worker::getAll();
$tpl->assign('workers', $workers);
// Custom fields
$custom_fields = DAO_CustomField::getBySource(CrmCustomFieldSource_Opportunity::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->cache_lifetime = "0";
$tpl->assign('view_fields', $this->getColumns());
$tpl->display('file:' . DEVBLOCKS_PLUGIN_PATH . 'cerberusweb.crm/templates/crm/opps/view.tpl');
}
/**
* @return DevblocksSearchField[]
*/
static function getFields()
{
$translate = DevblocksPlatform::getTranslationService();
$columns = array(self::ID => new DevblocksSearchField(self::ID, 'w', 'id', $translate->_('common.id')), self::FIRST_NAME => new DevblocksSearchField(self::FIRST_NAME, 'w', 'first_name', $translate->_('worker.first_name')), self::LAST_NAME => new DevblocksSearchField(self::LAST_NAME, 'w', 'last_name', $translate->_('worker.last_name')), self::TITLE => new DevblocksSearchField(self::TITLE, 'w', 'title', $translate->_('worker.title')), self::EMAIL => new DevblocksSearchField(self::EMAIL, 'w', 'email', null, ucwords($translate->_('common.email'))), self::IS_SUPERUSER => new DevblocksSearchField(self::IS_SUPERUSER, 'w', 'is_superuser', $translate->_('worker.is_superuser')), self::LAST_ACTIVITY => new DevblocksSearchField(self::LAST_ACTIVITY, 'w', 'last_activity', $translate->_('worker.last_activity')), self::LAST_ACTIVITY_DATE => new DevblocksSearchField(self::LAST_ACTIVITY_DATE, 'w', 'last_activity_date', $translate->_('worker.last_activity_date')), self::IS_DISABLED => new DevblocksSearchField(self::IS_DISABLED, 'w', 'is_disabled', ucwords($translate->_('common.disabled'))));
// Custom Fields
$fields = DAO_CustomField::getBySource(UmCustomFieldSource_Worker::ID);
if (is_array($fields)) {
foreach ($fields as $field_id => $field) {
$key = 'cf_' . $field_id;
$columns[$key] = new DevblocksSearchField($key, $key, 'field_value', $field->name);
}
}
// Sort by label (translation-conscious)
uasort($columns, create_function('$a, $b', "return strcasecmp(\$a->db_label,\$b->db_label);\n"));
return $columns;
}
public static function getValuesBySourceIds($source_ext_id, $source_ids)
{
if (is_null($source_ids)) {
return array();
} elseif (!is_array($source_ids)) {
$source_ids = array($source_ids);
}
if (empty($source_ids)) {
return array();
}
$db = DevblocksPlatform::getDatabaseService();
$results = array();
$fields = DAO_CustomField::getAll();
// [TODO] This is inefficient (and redundant)
// STRINGS
$sql = sprintf("SELECT source_id, field_id, field_value " . "FROM custom_field_stringvalue " . "WHERE source_extension = '%s' AND source_id IN (%s)", $source_ext_id, implode(',', $source_ids));
$rs = $db->Execute($sql) or die(__CLASS__ . '(' . __LINE__ . ')' . ':' . $db->ErrorMsg());
while ($row = mysql_fetch_assoc($rs)) {
$source_id = intval($row['source_id']);
$field_id = intval($row['field_id']);
$field_value = $row['field_value'];
if (!isset($results[$source_id])) {
$results[$source_id] = array();
}
$source =& $results[$source_id];
// If multiple value type (multi-picklist, multi-checkbox)
if ($fields[$field_id]->type == 'M' || $fields[$field_id]->type == 'X') {
if (!isset($source[$field_id])) {
$source[$field_id] = array();
}
$source[$field_id][$field_value] = $field_value;
} else {
// single value
$source[$field_id] = $field_value;
}
}
mysql_free_result($rs);
// CLOBS
$sql = sprintf("SELECT source_id, field_id, field_value " . "FROM custom_field_clobvalue " . "WHERE source_extension = '%s' AND source_id IN (%s)", $source_ext_id, implode(',', $source_ids));
$rs = $db->Execute($sql) or die(__CLASS__ . '(' . __LINE__ . ')' . ':' . $db->ErrorMsg());
while ($row = mysql_fetch_assoc($rs)) {
$source_id = intval($row['source_id']);
$field_id = intval($row['field_id']);
$field_value = $row['field_value'];
if (!isset($results[$source_id])) {
$results[$source_id] = array();
}
$source =& $results[$source_id];
$source[$field_id] = $field_value;
}
mysql_free_result($rs);
// NUMBERS
$sql = sprintf("SELECT source_id, field_id, field_value " . "FROM custom_field_numbervalue " . "WHERE source_extension = '%s' AND source_id IN (%s)", $source_ext_id, implode(',', $source_ids));
$rs = $db->Execute($sql) or die(__CLASS__ . '(' . __LINE__ . ')' . ':' . $db->ErrorMsg());
while ($row = mysql_fetch_assoc($rs)) {
$source_id = intval($row['source_id']);
$field_id = intval($row['field_id']);
$field_value = $row['field_value'];
if (!isset($results[$source_id])) {
$results[$source_id] = array();
}
$source =& $results[$source_id];
$source[$field_id] = $field_value;
}
mysql_free_result($rs);
return $results;
}
/**
* @return DevblocksSearchField[]
*/
static function getFields()
{
$translate = DevblocksPlatform::getTranslationService();
$columns = array(self::ID => new DevblocksSearchField(self::ID, 't', 'id', null, $translate->_('task.id')), self::TITLE => new DevblocksSearchField(self::TITLE, 't', 'title', null, $translate->_('task.title')), self::IS_COMPLETED => new DevblocksSearchField(self::IS_COMPLETED, 't', 'is_completed', null, $translate->_('task.is_completed')), self::DUE_DATE => new DevblocksSearchField(self::DUE_DATE, 't', 'due_date', null, $translate->_('task.due_date')), self::COMPLETED_DATE => new DevblocksSearchField(self::COMPLETED_DATE, 't', 'completed_date', null, $translate->_('task.completed_date')), self::CONTENT => new DevblocksSearchField(self::CONTENT, 't', 'content', null, $translate->_('task.content')), self::WORKER_ID => new DevblocksSearchField(self::WORKER_ID, 't', 'worker_id', null, $translate->_('task.worker_id')), self::SOURCE_EXTENSION => new DevblocksSearchField(self::SOURCE_EXTENSION, 't', 'source_extension', null, $translate->_('task.source_extension')), self::SOURCE_ID => new DevblocksSearchField(self::SOURCE_ID, 't', 'source_id', null, $translate->_('task.source_id')));
// Custom Fields
$fields = DAO_CustomField::getBySource(ChCustomFieldSource_Task::ID);
if (is_array($fields)) {
foreach ($fields as $field_id => $field) {
$key = 'cf_' . $field_id;
$columns[$key] = new DevblocksSearchField($key, $key, 'field_value', null, $field->name);
}
}
return $columns;
}
function saveFieldsAction()
{
$translate = DevblocksPlatform::getTranslationService();
$worker = FegApplication::getActiveWorker();
if (!$worker || !$worker->is_superuser) {
echo $translate->_('common.access_denied');
return;
}
// Type of custom fields
@($ext_id = DevblocksPlatform::importGPC($_POST['ext_id'], 'string', ''));
// Properties
@($ids = DevblocksPlatform::importGPC($_POST['ids'], 'array', array()));
@($names = DevblocksPlatform::importGPC($_POST['names'], 'array', array()));
@($orders = DevblocksPlatform::importGPC($_POST['orders'], 'array', array()));
@($options = DevblocksPlatform::importGPC($_POST['options'], 'array', array()));
@($deletes = DevblocksPlatform::importGPC($_POST['deletes'], 'array', array()));
if (!empty($ids) && !empty($ext_id)) {
foreach ($ids as $idx => $id) {
@($name = $names[$idx]);
@($order = intval($orders[$idx]));
@($option = $options[$idx]);
@($delete = false !== array_search($id, $deletes) ? 1 : 0);
if ($delete) {
DAO_CustomField::delete($id);
} else {
$fields = array(DAO_CustomField::NAME => $name, DAO_CustomField::POS => $order, DAO_CustomField::OPTIONS => !is_null($option) ? $option : '');
DAO_CustomField::update($id, $fields);
}
}
}
// Adding
@($add_name = DevblocksPlatform::importGPC($_POST['add_name'], 'string', ''));
@($add_type = DevblocksPlatform::importGPC($_POST['add_type'], 'string', ''));
@($add_options = DevblocksPlatform::importGPC($_POST['add_options'], 'string', ''));
if (!empty($add_name) && !empty($add_type)) {
$fields = array(DAO_CustomField::NAME => $add_name, DAO_CustomField::TYPE => $add_type, DAO_CustomField::SOURCE_EXTENSION => $ext_id, DAO_CustomField::OPTIONS => $add_options);
$id = DAO_CustomField::create($fields);
}
// Redraw the form
$this->_getFieldSource($ext_id);
}
function render()
{
$this->_sanitize();
$tpl = DevblocksPlatform::getTemplateService();
$tpl->assign('id', $this->id);
$tpl->assign('view', $this);
$custom_fields = DAO_CustomField::getBySource(FegCustomFieldSource_CustomerRecipient::ID);
$tpl->assign('custom_fields', $custom_fields);
$tpl->assign('view_fields', $this->getColumns());
$tpl->display('file:' . APP_PATH . '/features/feg.core/templates/internal/tabs/customer_recipient/view.tpl');
}
function saveMailRoutingRuleAddAction()
{
$translate = DevblocksPlatform::getTranslationService();
@($id = DevblocksPlatform::importGPC($_REQUEST['id'], 'integer', 0));
@($active_worker = CerberusApplication::getActiveWorker());
if (!$active_worker->is_superuser) {
return;
}
/*****************************/
@($name = DevblocksPlatform::importGPC($_POST['name'], 'string', ''));
@($is_sticky = DevblocksPlatform::importGPC($_POST['is_sticky'], 'integer', 0));
// @$is_stackable = DevblocksPlatform::importGPC($_POST['is_stackable'],'integer',0);
@($rules = DevblocksPlatform::importGPC($_POST['rules'], 'array', array()));
@($do = DevblocksPlatform::importGPC($_POST['do'], 'array', array()));
if (empty($name)) {
$name = $translate->_('Mail Routing Rule');
}
$criterion = array();
$actions = array();
// Custom fields
$custom_fields = DAO_CustomField::getAll();
// Criteria
if (is_array($rules)) {
foreach ($rules as $rule) {
$rule = DevblocksPlatform::strAlphaNumDash($rule);
@($value = DevblocksPlatform::importGPC($_POST['value_' . $rule], 'string', ''));
// [JAS]: Allow empty $value (null/blank checking)
$criteria = array('value' => $value);
// Any special rule handling
switch ($rule) {
case 'dayofweek':
// days
$days = DevblocksPlatform::importGPC($_REQUEST['value_dayofweek'], 'array', array());
if (in_array(0, $days)) {
$criteria['sun'] = 'Sunday';
}
if (in_array(1, $days)) {
$criteria['mon'] = 'Monday';
}
if (in_array(2, $days)) {
$criteria['tue'] = 'Tuesday';
}
if (in_array(3, $days)) {
$criteria['wed'] = 'Wednesday';
}
if (in_array(4, $days)) {
$criteria['thu'] = 'Thursday';
}
if (in_array(5, $days)) {
$criteria['fri'] = 'Friday';
}
if (in_array(6, $days)) {
$criteria['sat'] = 'Saturday';
}
unset($criteria['value']);
break;
case 'timeofday':
$from = DevblocksPlatform::importGPC($_REQUEST['timeofday_from'], 'string', '');
$to = DevblocksPlatform::importGPC($_REQUEST['timeofday_to'], 'string', '');
$criteria['from'] = $from;
$criteria['to'] = $to;
unset($criteria['value']);
break;
case 'subject':
break;
case 'from':
break;
case 'tocc':
break;
case 'header1':
case 'header2':
case 'header3':
case 'header4':
case 'header5':
if (null != @($header = DevblocksPlatform::importGPC($_POST[$rule], 'string', null))) {
$criteria['header'] = strtolower($header);
}
break;
case 'body':
break;
// case 'attachment':
// break;
// case 'attachment':
// break;
default:
// ignore invalids // [TODO] Very redundant
// Custom fields
if ("cf_" == substr($rule, 0, 3)) {
$field_id = intval(substr($rule, 3));
if (!isset($custom_fields[$field_id])) {
continue;
}
switch ($custom_fields[$field_id]->type) {
case 'S':
// string
// string
case 'T':
// clob
// clob
case 'U':
// URL
$oper = DevblocksPlatform::importGPC($_REQUEST['value_cf_' . $field_id . '_oper'], 'string', 'regexp');
$criteria['oper'] = $oper;
break;
case 'D':
// dropdown
// dropdown
case 'M':
// multi-dropdown
// multi-dropdown
case 'X':
// multi-checkbox
// multi-checkbox
case 'W':
// worker
$in_array = DevblocksPlatform::importGPC($_REQUEST['value_cf_' . $field_id], 'array', array());
$out_array = array();
// Hash key on the option for quick lookup later
if (is_array($in_array)) {
foreach ($in_array as $k => $v) {
$out_array[$v] = $v;
}
}
$criteria['value'] = $out_array;
break;
case 'E':
// date
$from = DevblocksPlatform::importGPC($_REQUEST['value_cf_' . $field_id . '_from'], 'string', '0');
$to = DevblocksPlatform::importGPC($_REQUEST['value_cf_' . $field_id . '_to'], 'string', 'now');
$criteria['from'] = $from;
$criteria['to'] = $to;
unset($criteria['value']);
break;
case 'N':
// number
$oper = DevblocksPlatform::importGPC($_REQUEST['value_cf_' . $field_id . '_oper'], 'string', '=');
$criteria['oper'] = $oper;
$criteria['value'] = intval($value);
break;
case 'C':
// checkbox
$criteria['value'] = intval($value);
break;
}
} else {
continue;
}
break;
}
$criterion[$rule] = $criteria;
}
}
// Actions
if (is_array($do)) {
foreach ($do as $act) {
$action = array();
switch ($act) {
// Move group/bucket
case 'move':
@($move_code = DevblocksPlatform::importGPC($_REQUEST['do_move'], 'string', null));
if (0 != strlen($move_code)) {
list($g_id, $b_id) = CerberusApplication::translateTeamCategoryCode($move_code);
$action = array('group_id' => intval($g_id), 'bucket_id' => intval($b_id));
}
break;
default:
// ignore invalids
// Custom fields
if ("cf_" == substr($act, 0, 3)) {
$field_id = intval(substr($act, 3));
if (!isset($custom_fields[$field_id])) {
continue;
}
$action = array();
switch ($custom_fields[$field_id]->type) {
case 'S':
// string
// string
case 'T':
// clob
// clob
case 'U':
// URL
// URL
case 'D':
// dropdown
// dropdown
case 'W':
// worker
$value = DevblocksPlatform::importGPC($_REQUEST['do_cf_' . $field_id], 'string', '');
$action['value'] = $value;
break;
case 'M':
// multi-dropdown
// multi-dropdown
case 'X':
// multi-checkbox
$in_array = DevblocksPlatform::importGPC($_REQUEST['do_cf_' . $field_id], 'array', array());
$out_array = array();
// Hash key on the option for quick lookup later
if (is_array($in_array)) {
foreach ($in_array as $k => $v) {
$out_array[$v] = $v;
}
}
$action['value'] = $out_array;
break;
case 'E':
// date
$value = DevblocksPlatform::importGPC($_REQUEST['do_cf_' . $field_id], 'string', '');
$action['value'] = $value;
break;
case 'N':
// number
// number
case 'C':
// checkbox
$value = DevblocksPlatform::importGPC($_REQUEST['do_cf_' . $field_id], 'string', '');
$action['value'] = intval($value);
break;
}
} else {
continue;
}
break;
}
$actions[$act] = $action;
}
}
$fields = array(DAO_MailToGroupRule::NAME => $name, DAO_MailToGroupRule::IS_STICKY => $is_sticky, DAO_MailToGroupRule::CRITERIA_SER => serialize($criterion), DAO_MailToGroupRule::ACTIONS_SER => serialize($actions));
// Only sticky filters can manual order and be stackable
if (!$is_sticky) {
$fields[DAO_MailToGroupRule::STICKY_ORDER] = 0;
// $fields[DAO_MailToGroupRule::IS_STACKABLE] = 0;
// } else { // is sticky
// $fields[DAO_MailToGroupRule::IS_STACKABLE] = $is_stackable;
}
// Create
if (empty($id)) {
$fields[DAO_MailToGroupRule::POS] = 0;
$id = DAO_MailToGroupRule::create($fields);
// Update
} else {
DAO_MailToGroupRule::update($id, $fields);
}
DevblocksPlatform::redirect(new DevblocksHttpResponse(array('config', 'parser')));
}
/**
* @param integer[] $ticket_ids
*/
function run($ticket_ids)
{
if (!is_array($ticket_ids)) {
$ticket_ids = array($ticket_ids);
}
$fields = array();
$field_values = array();
$groups = DAO_Group::getAll();
$buckets = DAO_Bucket::getAll();
// $workers = DAO_Worker::getAll();
$custom_fields = DAO_CustomField::getAll();
// actions
if (is_array($this->actions)) {
foreach ($this->actions as $action => $params) {
switch ($action) {
// case 'status':
// if(isset($params['is_waiting']))
// $fields[DAO_Ticket::IS_WAITING] = intval($params['is_waiting']);
// if(isset($params['is_closed']))
// $fields[DAO_Ticket::IS_CLOSED] = intval($params['is_closed']);
// if(isset($params['is_deleted']))
// $fields[DAO_Ticket::IS_DELETED] = intval($params['is_deleted']);
// break;
// case 'assign':
// if(isset($params['worker_id'])) {
// $w_id = intval($params['worker_id']);
// if(0 == $w_id || isset($workers[$w_id]))
// $fields[DAO_Ticket::NEXT_WORKER_ID] = $w_id;
// }
// break;
case 'move':
if (isset($params['group_id']) && isset($params['bucket_id'])) {
$g_id = intval($params['group_id']);
$b_id = intval($params['bucket_id']);
if (isset($groups[$g_id]) && (0 == $b_id || isset($buckets[$b_id]))) {
$fields[DAO_Ticket::TEAM_ID] = $g_id;
$fields[DAO_Ticket::CATEGORY_ID] = $b_id;
}
}
break;
// case 'spam':
// if(isset($params['is_spam'])) {
// if(intval($params['is_spam'])) {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsSpam($ticket_id);
// } else {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsNotSpam($ticket_id);
// }
// }
// break;
// case 'spam':
// if(isset($params['is_spam'])) {
// if(intval($params['is_spam'])) {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsSpam($ticket_id);
// } else {
// foreach($ticket_ids as $ticket_id)
// CerberusBayes::markTicketAsNotSpam($ticket_id);
// }
// }
// break;
default:
// Custom fields
if (substr($action, 0, 3) == "cf_") {
$field_id = intval(substr($action, 3));
if (!isset($custom_fields[$field_id]) || !isset($params['value'])) {
break;
}
$field_values[$field_id] = $params;
}
break;
}
}
}
if (!empty($ticket_ids)) {
if (!empty($fields)) {
DAO_Ticket::updateTicket($ticket_ids, $fields);
}
// Custom Fields
C4_AbstractView::_doBulkSetCustomFields(ChCustomFieldSource_Ticket::ID, $field_values, $ticket_ids);
}
}
